Find work in Canada.

525,935 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 27 mins ago
UO
Student Service Advisor
University of Alberta
Edmonton, AB
- Full-time
There is also a Temporary Student Service Advisor opportunity available. If you would like to be considered for both opportunities, please submit an application to both competitions.
Added 27 mins ago
UO
Student Service Advisor (Temporary)
University of Alberta
Edmonton, AB
- Full-time
There is also a continuing Student Service Advisor opportunity available. If you would like to be considered for both opportunities, please submit an application to both competitions.
Added 27 mins ago
Y
Health & Safety Advisor
YORK1
Concord, ON
- Full-time
- Contract
The Advisor, Health & Safety is responsible for partnering with Divisional operations and Safety Teammates to foster and support an effective and proactive safety culture of internal…
Added 42 mins ago
SE
Sr Maintenance Advisor - Rigging
Suncor Energy
Fort McMurray, AB
- Full-time
When you join Suncor, you become part of a company that has built a solid foundation for both business and employee success. We are a place where talented people thrive. As part of our…
Added 42 mins ago
CG
Investment Advisor Assistant
Canaccord Genuity Group Inc.
Ottawa, ON
- Full-time
Our people are at the heart of our success. At CG, you will be part of a team that values collaboration, accountability, and continuous learning. We move quickly, encourage fresh thinking,…
Added 56 mins ago
CF
Investment Operations Associate
CI Financial
Burlington, ON
- Full-time
…creativity, and initiative. We are currently hiring for a full–time Investment Operations Associate to become part of our Client Experience team in Burlington,…
Added 1 hour ago
Senior Software Developer
Range
Toronto, ON
At Range Group we believe in the power of the professional travel advisor. We represent over $4.5 billion in annual travel sales. All our investments stem from a common thesis, that travel…
Added 1 hour ago
Talent Acquisition Advisor (12 Month Contract)
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON · Montreal, QC
We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:
Added 1 hour ago
Scheduling Advisor - Staffing Office
Nova Scotia Health and IWK Health
Halifax, NS
This role will be well-versed in the scheduling and time software, provide direction and instruction as well as training for scheduling activities, including contingency procedures.The…
Added 2 hours ago
PH
General Duty Staff Nurse, Endoscopy/Brachytherapy PARR, RT Program
Provincial Health Services Authority
Abbotsford, BC
- Part-time
BC Cancer is part of the Provincial Health Services Authority (PHSA).
Added 2 hours ago
PH
Family Practitioner, Forensic Assertive Community Treatment (FACT), Forensic Psychiatric Regional Clinics - Surrey, BC
Provincial Health Services Authority
Surrey, BC
- Part-time
BC Mental Health & Substance Use Services (BCMHSUS), as part of the provincial mental health services continuum, provides a diverse range of specialized, "one-of-a-kind" tertiary mental…
Added 2 hours ago
UL
Canada Impact+ Emerging Leader Professor in Computational Design and Engineering of Proteins
Université Laval
Quebec, QC
- Full-time
…Laval is accepting applications for a tenure-track position as part of the “Emerging Leaders Impact+ Canada” program. This prestigious program, funded by the Canadian government, provides…
Added 2 hours ago
Surveyor - MEC & Existing Ship Surveys
Lloyds Register
Halifax, NS
Assess and recommend appropriate time and value for work undertaken for external clients, assisting in determining the most suitable fee and cost structure.
Added 4 hours ago
OI
Continuing Care Assistant (CCA) Program Manager
Oxford International
Halifax, NS
- $100,000 to $800,000 CAD / year
- Full-time
Along with the managerial team you will supervise (Practicum Placement Coordinator, Program Advisor, and Lead Instructor), you will oversee all aspects of program operations, including…
Added 4 hours ago
NB
Senior Advisor Cybersecurity
National Bank of Canada
Montreal, QC
- Temporary
A career as a Senior Cybersecurity Advisor in
Added 5 hours ago
Senior Manager, Leadership Recruiting
Bain & Company
Toronto, ON
Act as a trusted advisor to regional MDs, Regional Practice Leads, Global Practice Leads and Office Heads on talent strategy, not just search execution, and be comfortable delivering tough…
Added 9 hours ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
…around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a company taking on new…
Added 10 hours ago
Technical Advisor - Travel Canada (m/f/d)
Nordex Group
AB
Do you want to be part of an agile team where colleagueship truly matters?
Added 10 hours ago
DB
Part Time Bridal Sales
David's Bridal
Mississauga, ON
- $16 to $25.8 CAD / hour
- Part-time
Responsible for providing exceptional service to multiple customers at one time and contribute to the store achievement of 5-Star Customer Service. Proactively address customer concerns…
Added 11 hours ago
RB
Client Advisor Intern
Royal Bank of Canada
Ajax, ON
- Part-time
Added 11 hours ago
S
Paid Services Beauty Advisor - Part Time
sephora.com
Toronto, ON
- $19.7 to $23.2 CAD / hour
As our Paid Service Beauty Advisor, you are an expert in all thing’s beauty! You’re here to guide our clients on their beauty journey at the Beauty Studio & beyond. It’s not just about the…
Added 12 hours ago
RB
Investment Funds Advisor Assistant
Royal Bank of Canada
Vancouver, BC
- Full-time
Added 12 hours ago
EL
Beauty Advisor (Freelance/On-Call) - Jo Malone London - PT Seasonal - Pacific Centre, Vancouver, BC
Estée Lauder Companies
Vancouver, BC
- Full-time
You may be eligible to participate in the applicable Commission/Bonus Plan, under the plan guidelines in effect at the time of hire. Additional details regarding the commission plan will be…
Added 12 hours ago
EL
Beauty Advisor (Freelance/On-Call) - Jo Malone London - PT Seasonal - Chinook Centre, Calgary, AB
Estée Lauder Companies
Calgary, AB
- Full-time
You may be eligible to participate in the applicable Commission/Bonus Plan, under the plan guidelines in effect at the time of hire. Additional details regarding the commission plan will be…
Added 13 hours ago
P
Product Support Specialist
Pigment
Toronto, ON
- Full-time
…to HR - to build, adapt, and align strategic plans in real…

IMDEX

Customer Success Specialist- French

Calgary, AB, Canada

$88,000 to $124,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $88,000 to $124,000 CAD / year
Job type: Full-time
Apply by: Oct 29, 2026
Experience: 3-5 years of experience in Customer Success, Customer Support, Account Management, or a related role.
Posting language: English
Posted: Sep 29, 2026

Original job description

The Customer Success Specialist serves as a trusted partner to Krux customers, helping them successfully adopt and use the platform. This role is responsible for customer onboarding, training, implementation support, troubleshooting, and ongoing relationship management. The Customer Success Specialist works closely with the Sales, Product, and Delivery teams to ensure customers have a positive experience and receive maximum value from Krux solutions.

Key Responsibilities

Customer Success & Relationship Management

Build strong relationships with customers and understand their business needs.
Guide customers through onboarding and implementation processes.
Serve as a trusted advisor and support customers throughout their lifecycle.
Gather customer feedback and share insights with internal teams to support product improvements.

Training & Product Support

Deliver engaging training sessions, product demonstrations, and walkthroughs for prospective and existing customers.
Create and maintain customer support resources, including FAQs, tutorials, and training materials.
Identify opportunities for additional product adoption and refer qualified leads to the Sales team.

Customer Support & Issue Resolution

Act as the primary point of contact for customer support inquiries.
Troubleshoot and resolve customer issues in a timely and professional manner.
Document customer interactions, support requests, and implementation activities within the company CRM.
Follow up with customers to ensure issues have been fully resolved and satisfaction is maintained.

Implementation & Cross-Functional Collaboration

Lead software implementation projects for new customers, both remotely and on-site when required.
Communicate project progress, timelines, and milestones to customers and internal stakeholders.
Collaborate with Product, Development, Sales, and Delivery teams to support customer success.
Communicate product enhancements, feature releases, and bug fixes to customers.

Product Feedback & Reporting

Analyze customer-reported issues and enhancement requests.
Advocate for customer needs by providing feedback to Product and Development teams.
Track and report key customer support and implementation activities.

Qualifications

Education & Experience

Bachelor's degree in Information Technology, Geology, Business, or a related field preferred. Equivalent education and experience may be considered.
3-5 years of experience in Customer Success, Customer Support, Account Management, or a related role.
Experience working with SaaS (Software as a Service) products preferred.
Experience in the mining industry is considered an asset.

Technical Knowledge

Familiarity with CRM systems and customer support platforms.
Experience using remote support and collaboration tools.
Comfortable learning and supporting software applications and technology solutions.

Required Skills & Competencies

Excellent verbal and written communication skills.
Strong customer service and relationship-building abilities.
Problem-solving and critical-thinking skills.
Ability to manage multiple priorities and meet deadlines.
Strong organizational and time-management skills.
Presentation, training, and facilitation skills.
Ability to work independently and as part of a team.
Adaptable, proactive, and detail-oriented.
Patient, empathetic, and professional when addressing customer concerns.

Working Conditions

Work Environment

Based in Calgary, Alberta.
Hybrid work arrangement may be available following the probationary period.
Travel up to 30%, including domestic and international travel as required.

Schedule

Monday through Friday.
8:00 AM to 5:00 PM.

Apply About employer

More about this job

Responsibilities

Build customer relationships and guide customers through onboarding, implementation, training, product adoption, and ongoing support. Resolve issues, document customer interactions, communicate product updates, and share customer feedback with internal teams to improve customer outcomes and products.

Requirements

The role prefers a bachelor's degree in Information Technology, Geology, Business, or a related field, and requires 3–5 years of experience in customer success, customer support, account management, or a related role. SaaS experience is preferred; familiarity with CRM and support platforms, strong communication and problem-solving skills, and the ability to travel up to 30% are also noted.

Skills

Customer Onboarding
Software Implementation
Customer Training
Product Demonstrations
Troubleshooting
Customer Support
Problem-Solving
Communication
Presentation Skills
Cross-Functional Collaboration
CRM Documentation
Time Management
Customer Feedback Analysis
SaaS Product Support
Issue Resolution

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Customer Support
Account Management
SaaS
Mining Industry
Customer Onboarding
Software Implementation
Customer Training
Product Demonstrations
Troubleshooting
CRM Systems
Customer Support Platforms
Remote Support Tools
Collaboration Tools
Product Adoption
Customer Feedback
Issue Resolution
Product Enhancements
Feature Releases
Bug Fixes
Implementation Projects
Customer Lifecycle
Training Materials
FAQs
Calgary

Report this job