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Added 3 mins ago
TU
Custodial Workload & Training Specialist
The University of British Columbia
Vancouver, BC
- $5,984 to $6,422 CAD / month
- Full-time
The Custodial Workload & Training Specialist is responsible for the training and orientation of all new custodial employees and for producing accurate work schedules for all Building…
Added 3 mins ago
A
Senior Manager, Asset Management & Engineering
ATCO
Calgary, AB
- Full-time
…safe, reliable and efficient movement, processing, storage and delivery of energy…
Added 3 mins ago
Physiotherapist
Health Sciences North
Sudbury, ON
Perform assessments in conjunction with Physician Specialist for individuals/injured workers with upper-extremity, lower-extremity, back and neck injuries, including some amputations.…
Added 3 mins ago
HRIS Analyst
Health Sciences North
ON · Sudbury, ON
Under the general direction of the HR Systems Specialist / Product Owner.
Added 3 mins ago
HRIS Analyst
Health Sciences North
ON · Sudbury, ON
Under the general direction of the HR Systems Specialist / Product Owner.
Added 3 mins ago
Physiotherapist
Health Sciences North
Sudbury, ON
Perform assessments in conjunction with Physician Specialist for individuals/injured workers with upper-extremity, lower-extremity, back and neck injuries, including some amputations.…
Added 3 mins ago
I
Market Structure Specialist
Iress
Toronto, ON
- Full-time
Help shape the future of trading technology and Canadian market structure. As a Market Structure Specialist, you’ll join our Business Management team and bring deep knowledge of Canadian…
Added 19 mins ago
A
Senior Manager, Asset Management & Engineering
ATCO
Calgary, AB
- Full-time
…safe, reliable and efficient movement, processing, storage and delivery of energy…
Added 33 mins ago
Specialist, Customer Experience & Enterprise Applications (Non-Union)
Alectra Utilities
Guelph, ON · Hamilton, ON · Mississauga, ON · St. Catharines, ON · Vaughan, ON
Support User Acceptance Testing (UAT) and business readiness through training delivery.
Added 1 hour ago
A
Investor Relations Specialist - Relocate to Saudi Arabia, Permanent Expat Relocation Package
aramco
Toronto, ON
- Full-time
We are seeking an Investor Relations (IR) Specialist to join the Investor Relations team.
Added 2 hours ago
UO
Custodial Workload & Training Specialist
University of British Columbia
Vancouver, BC · UBCV | University Services Building (USB)
- $5,984 to $6,422 CAD / month
- Full-time
The Custodial Workload & Training Specialist is responsible for the training and orientation of all new custodial employees and for producing accurate work schedules for all Building…
Added 3 hours ago
SS
Infrastructure Specialist -VHF/VDL
SITA Switzerland Sarl
Montreal, QC
- Full-time
Lead small to mid-sized VHF/VDL project delivery from engagement to completion, including site identification, survey, lease agreements, licensing, equipment ordering, installation, and…
Added 4 hours ago
A
WHS Specialist
Amazon
Hamilton, ON
- Full-time
…industries in which we operate. As a Workplace Health & Safety Specialist (WHSS), you'll be at the forefront of transforming workplace safety culture at one of the world's most innovative…
Added 4 hours ago
LC
Senior Strategic Sourcing Specialist
Lactalis Canada
Toronto, ON · Etobicoke, ON
- Full-time
…targets and optimize other performance measures such as on-time delivery & lead time on purchased goods and services, without jeopardizing quality, flexibility and supply…
Added 4 hours ago
A
WHS Specialist
Amazon
Belleville, ON
- Full-time
…industries in which we operate. As a Workplace Health & Safety Specialist (WHSS), you'll be at the forefront of transforming workplace safety culture at one of the world's most innovative…
Added 4 hours ago
FH
Nurse Practitioner - Urgent Primary Care
Fraser Health
Chilliwack, BC
- Part-time
Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:
Added 4 hours ago
GE
Inside Sales - Welland
Gerrie Electric Wholesale Ltd.
Welland, ON
- Full-time
The Inside Sales Specialist serves as the direct link between Gerrie Electric and its customers, providing exceptional service, timely support, and tailored solutions that strengthen…
Added 5 hours ago
FH
Nurse Practitioner - Urgent Primary Care
Fraser Health Authority
Chilliwack, BC
- $60.75 to $87.33 CAD / hour
- Part-time
Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:
Added 5 hours ago
UO
Engineering Technical Specialist, Schulich School of Engineering
University of Calgary
Calgary, AB
- Full-time
The Faculty Services team in the Schulich School of Engineering is currently seeking a Full-time Limited Term Engineering Technical Specialist for approximately 6 months.
Added 5 hours ago
S
Provincial Overdose Mobile Response Team, Crisis Intervention Specialist, HEMBC
Sanya’k̓ula
Vancouver, BC
- Full-time
Reporting to the Program Manager, Provincial Overdose Mobile Response Team (MRT), the MRT Crisis Intervention Specialist provides training, education and crisis response to first…
Added 5 hours ago
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Compensation Analyst
City of Winnipeg
Winnipeg, MB
- Full-time
Manage, collect, maintain, report and improve branch data and information in support of service delivery
Added 5 hours ago
UO
Lead, Program Partnerships & Projects, UCalgary Continuing Education
University of Calgary
Calgary, AB
- Full-time
…performance oversight to the Program Opportunity and Research Specialist, ensuring research activities and deliverables align with ContEd priorities and strategic…
Added 5 hours ago
UO
Alumni Program Specialist, AR Programs & Services, VP Development and Alumni
University of Calgary
Calgary, AB
- Full-time
The AR Programs & Services within VP Development and Alumni is currently seeking a Full-time Temporary Relief Alumni Program Specialist for approximately 6 months.
Added 5 hours ago
PM
IMS Procurement Sr Specialist
Philip Morris International
Toronto, ON
- Full-time
Lead bidding and negotiations to optimize cost, quality and delivery.
Added 5 hours ago
WI
Early Talent Specialist
WSP in Canada
Laval, QC
- Full-time
At WSP, the people we hire help shape communities and advance humanity. As an Early Talent Specialist, you’ll help build the next generation of professionals by connecting emerging talent…

IMDEX

Global Account Manager

Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

The Global Account Manager owns IMDEX’s strategic relationship with a portfolio of major global mining and resources customers. The role connects customer priorities across corporate, regional and site levels with IMDEX’s full portfolio of technologies, software and services. It develops trusted senior relationships, creates and executes multi-year account strategies, coordinates IMDEX globally, and converts customer challenges into scalable solutions and sustainable commercial growth.

Success requires a global enterprise mindset: balancing long-term strategic partnership with disciplined opportunity execution, while providing customers with a consistent experience across geographies and enabling IMDEX teams to act as one coordinated partner.

ACCOUNTABILITY AND EXPECTED OUTCOMES

Own the global account strategy for assigned customers, including a clear value proposition, stakeholder map, growth priorities, competitive position, risks and a rolling multi-year roadmap.
Build executive relationships with senior customer decision-makers and influencers across corporate functions, regions and operating assets, positioning IMDEX as a trusted strategic partner.
Develop deep customer insight into business priorities, operating workflows, technology strategies, procurement models, performance challenges and investment drivers.
Create measurable customer value by shaping integrated solutions across the IMDEX portfolio and linking them to improved safety, productivity, decision quality, sustainability and operating performance.
Grow profitable revenue and share of wallet by identifying enterprise-wide opportunities, expanding successful solutions across sites and regions, and developing new commercial pathways for emerging technologies.
Lead complex opportunities from early engagement through business case development, proposal, negotiation, contracting and transition to implementation, with commercial terms that protect value for both IMDEX and the customer.
Coordinate IMDEX globally across regional management, operations, product, technical, commercial, legal, finance and executive leadership so the customer receives a consistent and joined-up experience.
Establish account governance and an effective engagement rhythm, including executive sponsorship, regular account reviews, opportunity prioritization, issue escalation and clear internal ownership.
Influence without direct authority, aligning regional and functional teams behind the account strategy while respecting local customer relationships, delivery responsibilities and commercial governance.
Translate strategic needs and market intelligence into actionable input for product strategy, solution development and investment priorities, while setting realistic expectations with customers.
Protect customer confidence by ensuring commitments are clear, delivery risks are surfaced early, customer issues are resolved at the appropriate level and lessons are shared across IMDEX.
Maintain commercial discipline through accurate CRM information, high-quality pipeline and forecast inputs, account performance tracking, contract awareness and timely reporting of risks and opportunities.
Represent IMDEX externally at senior customer forums and relevant industry events, communicating complex technical and commercial propositions with clarity and credibility.
Demonstrate IMDEX behaviors by speaking up with confidence and respect, being accountable for commitments, engaging others in decisions and building collaborative relationships across cultures and geographies.
Lead safely and responsibly by complying with IMDEX health, safety, environment, risk, compliance and Code of Conduct requirements, and by raising concerns through the appropriate channels.

QUALIFICATIONS, SKILLS AND EXPERIENCE

Significant senior-level experience in global or strategic account management, business development, enterprise solution selling or a comparable commercial leadership role.
Demonstrated success managing complex, multi-region customers and developing senior relationships within mining, resources, industrial technology or a similarly complex B2B environment.
Strong understanding of the mining value chain, customer operating models and the commercial adoption of technology, software and services.
Proven ability to create strategic account plans, originate and shape complex opportunities, build compelling business cases, and negotiate high-value, long-term commercial arrangements.
Commercial and financial acumen, including value-based selling, pricing, margin awareness, contracting, forecasting and risk management.
Ability to connect technical capabilities with customer outcomes and communicate complex solutions clearly to executive, operational, technical and procurement stakeholders.
Highly developed influencing, facilitation and stakeholder management skills, with the ability to mobilize cross-functional teams without relying on formal authority.
Excellent written, verbal and presentation skills in English. Additional language capability relevant to assigned accounts is advantageous.
Relevant tertiary qualification in business, engineering, geoscience, mining, technology or a related discipline, or equivalent practical experience.
Ability and willingness to travel internationally and work effectively across time zones, cultures and organizational boundaries.

HIGHLY REGARDED

Existing senior-level networks within major global mining and resources companies.
Experience scaling technology-enabled solutions across multiple operations, regions or business units.
Experience working for a mining company, METS provider, industrial technology business or specialist consultancy.

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More about this job

Responsibilities

Own global account strategies and senior customer relationships, identify and develop profitable opportunities, and lead complex commercial engagements from early discussions through contracting and implementation transition. Coordinate IMDEX teams across regions and functions to deliver a consistent customer experience, protect customer confidence, and provide market insight to inform product and solution priorities.

Requirements

Requires significant senior-level experience in strategic or global account management, business development, enterprise solution selling, or comparable commercial leadership, with success managing complex customers and senior relationships. Candidates should bring mining or similarly complex B2B industry knowledge, strong commercial and negotiation skills, the ability to influence cross-functional teams, and willingness to travel internationally; a relevant tertiary qualification or equivalent experience is expected.

Skills

Global Account Management
Strategic Account Planning
Executive Relationship Building
Mining Industry Knowledge
Enterprise Solution Selling
Business Development
Opportunity Management
Commercial Negotiation
Value-Based Selling
Financial Acumen
Forecasting
Risk Management
Stakeholder Management
Cross-Functional Leadership
Customer Value Creation
CRM Management

Visa sponsorship

Not detected in the job text

Keywords

Global Account Management
Strategic Account Strategy
Mining
Resources
IMDEX Technologies
Software
Services
Enterprise Solution Selling
Customer Value
Multi-Year Roadmap
Stakeholder Mapping
Business Case Development
Opportunity Management
Commercial Negotiation
Contracting
Value-Based Selling
Pricing
Margin Management
Forecasting
Risk Management
CRM
Account Governance
Product Strategy
Solution Development
Health, Safety, And Environment
Code Of Conduct
Cross-Functional Coordination
Executive Relationships
Technology Adoption
International Travel

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