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OH
Senior Product Manager
Ontario Health | Santé Ontario
ON · Ontario, Canada
- Full-time
The Senior Product Manager provides strategic leadership for the planning, development, and delivery of digital health products. The role is responsible for defining product vision and…
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IH
Project Manager | Major Capital Projects
Interior Health Authority
Kamloops, BC
- Full-time
In accordance with the established vision and values of the organization, the Project Manager is responsible to facilitate and coordinate the design, construction, and building…
Added just now
CC
Operations Manager
Carlson Construction Group
North Vancouver, BC
- $140,000 to $160,000 CAD / year
- Full-time
…efficiently, and on schedule. Our clients rely on us to deliver operational excellence, dependable equipment, and exceptional service when it matters…
Added just now
CS
Manager, Supply Chain Operations and Analytics
Canadian Standards Association
Toronto, ON
- $100,890 to $132,416 CAD / year
- Full-time
The Manager, Supply Chain Operations and Analytics, is responsible for supporting procurement operations through data analysis, reporting, supplier governance, travel and expense program…
Added 16 mins ago
B
AI Process re-engineer, Capital Markets Product Control
BMO
Toronto, ON · FCP
- Full-time
Provides advice and on the implementation of accounting solutions and operational programs.
Added 30 mins ago
A
Service Delivery Manager
Avanade
Toronto, ON
- Full-time
We are seeking an experienced Service Delivery Manager (SDM) to lead the delivery of 24x7 Managed Application Support Services for a large Banking client. The successful candidate will be…
Added 30 mins ago
FA
Departure Control Coordinator
Flair Airlines
Toronto, ON
- Full-time
Join Flair’s Operations Control Centre (OCC) team, where effective coordination and real-time operational support help ensure accurate passenger processing and reliable flight departures…
Added 31 mins ago
A
Technical Program Manager-II, GO-AI
Amazon
Vancouver, BC
- Full-time
As a Technical Program Manager on GO-AI's Technology & Development team, you will partner with product, science, software engineering, data engineering, operations, and other Amazon…
Added 31 mins ago
AU
Service Manager
Allied Universal
Calgary, AB
- $54,600 to $59,400 CAD / year
- Full-time
Reporting to the Regional General Manager, the Service Manager is responsible for overseeing security operations across the Calgary region. This role ensures high service standards,…
Added 31 mins ago
QP
Mechanical Technician
QuadReal Property Group
Vancouver, BC
- Full-time
Reporting to the Mechanical Operations Manager (or General Manager), the Mechanical Technician is an intermediate-level building technician responsible for providing operational maintenance…
Added 46 mins ago
RB
Senior Manager, Operational Risk / IT Risk and Compliance
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Toronto, ON
- Full-time
Senior Manager Operational Risk / IT Risk and Compliance is responsible for supporting the management of Operational Risk and Technology / Cyber Risk supporting the broader Payments…
Added 1 hour ago
P&
Food Safety & Quality Assurance Compliance Manager
Parrish & Heimbecker, Limited
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- Full-time
We are seeking a Food Safety & Quality Assurance Compliance Manager to join our P&H Milling team. In this role, you will support food safety and quality assurance initiatives across our…
Added 1 hour ago
FA
Passenger Recovery Coordinator
Flair Airlines
Toronto, ON
- Full-time
Escalate significant operational constraints, regulatory risks, recovery limitations, and cost exceptions to the Manager and Duty Officer.
Added 1 hour ago
B
Head of Supply Chain - Canada
Beiersdorf
Montreal, QC
- Full-time
…goods inventory, balancing service, cost, working capital and risk. Ensure capacity and contingency plans support promotions, seasonal peaks, growth and continuity. Lead recovery from…
Added 1 hour ago
PB
Manager, Product Development
Pacific Blue Cross
Burnaby, BC
- Full-time
We’re looking for an experienced Insurance Manager, Product Manager to take ownership of a portfolio of insurance products, with a focus on managing performance, identifying opportunities…
Added 1 hour ago
W
Senior Manager, Supply Chain
Worley
Calgary, AB
- Full-time
Reporting functionally to the Supply Chain Director, the Senior Supply Chain Manager leads the delivery of integrated supply chain activities from planning and strategy development through…
Added 1 hour ago
CP
Admin Supervisor
Cheswold Park Hospital
Halifax, NS
- Full-time
We are seeking an experienced and motivated Administrative Supervisor to provide leadership and operational support to our administrative team within Calderdale. Working closely with the…
Added 1 hour ago
PC
Clinical Quality & Safety Senior Consultant
Primary Care Alberta
AB · Alberta, Canada
- Full-time
Preference will be given to those with five (5) years patient safety or investigation experience in a Safety or Risk Manager role.
Added 1 hour ago
VS
Director of Building Services - The Shores of Port Credit Retirement Residence (2026-10974)
Verve Senior Living
Mississauga, ON
- Full-time
…and building systems, housekeeping, and laundry, you will set operational standards, build strong routines and preventative maintenance practices, and ensure the reliable performance of all…
Added 1 hour ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…execution of our internal audit framework built on an enterprise risk management governance model. You will be part of a global team and report to the Senior Manager; IT Audit located in…
Added 1 hour ago
B&
Maintenance Technician
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Surrey, BC
- Full-time
The Facilities Maintenance Technician will play a key role in supporting the safety, maintenance and operational integrity of the BC Hydro Surrey Campus designated location. This position…
Added 1 hour ago
T
Associate, Supervision and Governance, Business Management, Corporate & Investment Banking
TD
Toronto, ON
- Full-time
The Business Management Team within Corporate & Investment Banking is responsible for providing ongoing strategic and operational support, as well as supervisory oversight, to front-line…
Added 1 hour ago
Digital Risk Senior Manager
EY
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The objective of our risk consulting services is to provide clients with a candid and reliable overview of their risk landscape. Our solutions can be used by our clients to build confidence…
Added 1 hour ago
MEP Technical Manager - Scarborough Subway Extension (STC)
Aecon
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Operate responsibly by managing risk, safety, and environmental considerations across all our projects and surrounding communities.
Added 1 hour ago
ES
Senior Manager PA and DPM - 12 Months Contract- Express Scripts Canada
Express Scripts Canada
Mississauga, ON
- Full-time
Job Title: Senior Manager PA and DPM contract

IMDEX

Global Account Manager

Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

The Global Account Manager owns IMDEX’s strategic relationship with a portfolio of major global mining and resources customers. The role connects customer priorities across corporate, regional and site levels with IMDEX’s full portfolio of technologies, software and services. It develops trusted senior relationships, creates and executes multi-year account strategies, coordinates IMDEX globally, and converts customer challenges into scalable solutions and sustainable commercial growth.

Success requires a global enterprise mindset: balancing long-term strategic partnership with disciplined opportunity execution, while providing customers with a consistent experience across geographies and enabling IMDEX teams to act as one coordinated partner.

ACCOUNTABILITY AND EXPECTED OUTCOMES

Own the global account strategy for assigned customers, including a clear value proposition, stakeholder map, growth priorities, competitive position, risks and a rolling multi-year roadmap.
Build executive relationships with senior customer decision-makers and influencers across corporate functions, regions and operating assets, positioning IMDEX as a trusted strategic partner.
Develop deep customer insight into business priorities, operating workflows, technology strategies, procurement models, performance challenges and investment drivers.
Create measurable customer value by shaping integrated solutions across the IMDEX portfolio and linking them to improved safety, productivity, decision quality, sustainability and operating performance.
Grow profitable revenue and share of wallet by identifying enterprise-wide opportunities, expanding successful solutions across sites and regions, and developing new commercial pathways for emerging technologies.
Lead complex opportunities from early engagement through business case development, proposal, negotiation, contracting and transition to implementation, with commercial terms that protect value for both IMDEX and the customer.
Coordinate IMDEX globally across regional management, operations, product, technical, commercial, legal, finance and executive leadership so the customer receives a consistent and joined-up experience.
Establish account governance and an effective engagement rhythm, including executive sponsorship, regular account reviews, opportunity prioritization, issue escalation and clear internal ownership.
Influence without direct authority, aligning regional and functional teams behind the account strategy while respecting local customer relationships, delivery responsibilities and commercial governance.
Translate strategic needs and market intelligence into actionable input for product strategy, solution development and investment priorities, while setting realistic expectations with customers.
Protect customer confidence by ensuring commitments are clear, delivery risks are surfaced early, customer issues are resolved at the appropriate level and lessons are shared across IMDEX.
Maintain commercial discipline through accurate CRM information, high-quality pipeline and forecast inputs, account performance tracking, contract awareness and timely reporting of risks and opportunities.
Represent IMDEX externally at senior customer forums and relevant industry events, communicating complex technical and commercial propositions with clarity and credibility.
Demonstrate IMDEX behaviors by speaking up with confidence and respect, being accountable for commitments, engaging others in decisions and building collaborative relationships across cultures and geographies.
Lead safely and responsibly by complying with IMDEX health, safety, environment, risk, compliance and Code of Conduct requirements, and by raising concerns through the appropriate channels.

QUALIFICATIONS, SKILLS AND EXPERIENCE

Significant senior-level experience in global or strategic account management, business development, enterprise solution selling or a comparable commercial leadership role.
Demonstrated success managing complex, multi-region customers and developing senior relationships within mining, resources, industrial technology or a similarly complex B2B environment.
Strong understanding of the mining value chain, customer operating models and the commercial adoption of technology, software and services.
Proven ability to create strategic account plans, originate and shape complex opportunities, build compelling business cases, and negotiate high-value, long-term commercial arrangements.
Commercial and financial acumen, including value-based selling, pricing, margin awareness, contracting, forecasting and risk management.
Ability to connect technical capabilities with customer outcomes and communicate complex solutions clearly to executive, operational, technical and procurement stakeholders.
Highly developed influencing, facilitation and stakeholder management skills, with the ability to mobilize cross-functional teams without relying on formal authority.
Excellent written, verbal and presentation skills in English. Additional language capability relevant to assigned accounts is advantageous.
Relevant tertiary qualification in business, engineering, geoscience, mining, technology or a related discipline, or equivalent practical experience.
Ability and willingness to travel internationally and work effectively across time zones, cultures and organizational boundaries.

HIGHLY REGARDED

Existing senior-level networks within major global mining and resources companies.
Experience scaling technology-enabled solutions across multiple operations, regions or business units.
Experience working for a mining company, METS provider, industrial technology business or specialist consultancy.

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More about this job

Responsibilities

Own global account strategies and senior customer relationships, identify and develop profitable opportunities, and lead complex commercial engagements from early discussions through contracting and implementation transition. Coordinate IMDEX teams across regions and functions to deliver a consistent customer experience, protect customer confidence, and provide market insight to inform product and solution priorities.

Requirements

Requires significant senior-level experience in strategic or global account management, business development, enterprise solution selling, or comparable commercial leadership, with success managing complex customers and senior relationships. Candidates should bring mining or similarly complex B2B industry knowledge, strong commercial and negotiation skills, the ability to influence cross-functional teams, and willingness to travel internationally; a relevant tertiary qualification or equivalent experience is expected.

Skills

Global Account Management
Strategic Account Planning
Executive Relationship Building
Mining Industry Knowledge
Enterprise Solution Selling
Business Development
Opportunity Management
Commercial Negotiation
Value-Based Selling
Financial Acumen
Forecasting
Risk Management
Stakeholder Management
Cross-Functional Leadership
Customer Value Creation
CRM Management

Visa sponsorship

Not detected in the job text

Keywords

Global Account Management
Strategic Account Strategy
Mining
Resources
IMDEX Technologies
Software
Services
Enterprise Solution Selling
Customer Value
Multi-Year Roadmap
Stakeholder Mapping
Business Case Development
Opportunity Management
Commercial Negotiation
Contracting
Value-Based Selling
Pricing
Margin Management
Forecasting
Risk Management
CRM
Account Governance
Product Strategy
Solution Development
Health, Safety, And Environment
Code Of Conduct
Cross-Functional Coordination
Executive Relationships
Technology Adoption
International Travel

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