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Added 18 mins ago
GS
Pacific Salmon Foundation - Senior Development Officer, Corporate Partnerships and Major Gifts
Gerard Search
Vancouver, BC
- Full-time
The Senior Development Officer is responsible for leading and executing fundraising strategies to help the Pacific Salmon Foundation achieve its mission and goals. The position will…
Added 18 mins ago
TH
Senior Account Executive (3PL)
The Headhunters Recruitment
Vancouver, BC
- Full-time
We’re looking for a Senior Account Executive in the third-party logistics (3PL) and supply chain industry, based in the Greater Vancouver Area. This is an exciting opportunity for an…
Added 34 mins ago
T&
Senior Project Manager / Senior Consultant, Stakeholder Management
Turner & Townsend
Toronto, ON
- Full-time
As a Senior Project Manager / Senior Consultant, Stakeholder Management, you will:
Added 47 mins ago
UO
Senior Systems Development Analyst, VP Development and Alumni
University of Calgary
Calgary, AB
- Full-time
VP Development and Alumni is currently seeking a Full-time Temporary Senior Systems Development Analyst for approximately 5 months.
Added 48 mins ago
Business Analyst - Business Systems & Project Delivery
Surepoint Group
Edmonton, AB
…workflows, governance standards, and direction provided by the Senior Manager, Business Systems…
Added 1 hour ago
S
Customer Experience Associate
Stord
Delta, BC · YVR - Delta, BC
- Full-time
Escalate more complex or unclear issues to senior team members when needed
Added 1 hour ago
JR
Regional Business Development Specialist - Storage Solutions
JRoss Retail Recruiters
Toronto, ON · Greater Toronto Area, Canada
- $50,000 to $80,000 CAD / year
- Full-time
You will work closely with senior sales leadership to develop a strong pipeline, qualify new opportunities, book face-to-face meetings and introduce prospective clients to a broad range of…
Added 1 hour ago
R
Bilingual FX Analyst - 12 months Contract
RBC
Toronto, ON
- Full-time
Identify opportunities to help clients hedge foreign currency exposures to be anchored with senior FX coverage
Added 1 hour ago
TL
VP, Go-To-Market
The Leadership Agency
Toronto, ON
- Full-time
…full digital fundraising stack - from campaign websites and CRM integrations to branded donor experiences and real-time analytics - giving nonprofits the tools to punch well above their…
Added 2 hours ago
P
Ecommerce & Digital Marketing Director
PlantBest
Markham, ON
- Full-time
Oversee email marketing, marketing automation and CRM initiatives.
Added 2 hours ago
SS
Sales Advisor
Sienna Senior Living
Whitby, ON
- Full-time
At Sienna Senior Living, our commitment to enhancing the daily lives of our residents extends far beyond clinical care. Integral to this mission are our dedicated leaders and their teams…
Added 2 hours ago
ES
Salesforce Consultant - FSC Cloud
Enterprise Solutions Inc.
Toronto, ON
- Contract
Job Title - Senior Salesforce Developer - Financial Services Cloud (FSC) & Enterprise Integrations
Added 2 hours ago
B
Database Administrator
Bevertec
Toronto, ON · Greater Toronto Area, Canada
- Contract
…applications including Microsoft Dynamics GP and Salesforce…
Added 2 hours ago
BG
Dealer Development Sales Coordinator
Brandt Group of Companies
Regina, SK
- Full-time
Communicating with Senior Sales Leadership on developing and implementing competitive pricing strategies
Added 2 hours ago
CF
Manager, Events & Rentals
Canadian Film Centre
Toronto, ON
- Full-time
Lead and implement the CFC facility rental strategy in collaboration with senior stakeholders
Added 2 hours ago
S
Senior Account Manager
SoTalent
Richmond Hill, ON
- Full-time
Proficiency in Microsoft Office applications, business intelligence tools, CRM platforms, and sales reporting systems.
Added 3 hours ago
MN
Vice President, Professional Services
March Networks
Remote, Canada
- Full-time
- Remote
Added 3 hours ago
PC
Junior Compliance Manager ( Calgary, AB)
Phantom Compliance
Crowsnest Pass, AB
- Full-time
Review routine workflows to spot errors, missing steps, or delays, and suggest simple fixes to senior staff.
Added 3 hours ago
PC
Service Delivery Manager ( Blairmore, AB)
Phantom Compliance
Crowsnest Pass, AB
- Part-time
Manage consultant capacity, work-in-progress (WIP), and task handoffs between financial analysts, senior consultants, and third-party contractors.
Added 3 hours ago
I
Global Account Manager
IMDEX
Canada
- Full-time
…of technologies, software and services. It develops trusted senior relationships, creates and executes multi-year account strategies, coordinates IMDEX globally, and converts customer…
Added 3 hours ago
MI
Director of Product
Method Integration Inc.
Remote, Canada
- Full-time
- Remote
As a key member of the leadership team, you'll have the influence to shape both the product strategy and the future direction of Method CRM.
Added 3 hours ago
WC
Business Development Representative (2026-397-CP)
WoodGreen Community Services
Toronto, ON
- Contract
…generation, and job starts. The BDR is expected to maintain accurate CRM records, actively contribute to campaign optimization, and provide market feedback that informs sector…
Added 3 hours ago
WC
Business Development Representative (2026-402-CP)
WoodGreen Community Services
Toronto, ON
- Contract
…generation, and job starts. The BDR is expected to maintain accurate CRM records, actively contribute to campaign optimization, and provide market feedback that informs sector…
Added 3 hours ago
FC
Group Benefits Administrator
First Canadian Financial Group
Edmonton, AB
- Full-time
Our employees work directly with senior Group Benefits leaders, including our President and Vice President. Ideas move quickly, expertise is valued and you'll have the opportunity to see…
Added 3 hours ago
FC
Manager, Group Administration
First Canadian Financial Group
Edmonton, AB
- Full-time
Our employees work directly with senior Group Benefits leaders, including our President and Vice President. Ideas move quickly, expertise is valued and you'll have the opportunity to see…

IMDEX

Global Account Manager

Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

The Global Account Manager owns IMDEX’s strategic relationship with a portfolio of major global mining and resources customers. The role connects customer priorities across corporate, regional and site levels with IMDEX’s full portfolio of technologies, software and services. It develops trusted senior relationships, creates and executes multi-year account strategies, coordinates IMDEX globally, and converts customer challenges into scalable solutions and sustainable commercial growth.

Success requires a global enterprise mindset: balancing long-term strategic partnership with disciplined opportunity execution, while providing customers with a consistent experience across geographies and enabling IMDEX teams to act as one coordinated partner.

ACCOUNTABILITY AND EXPECTED OUTCOMES

Own the global account strategy for assigned customers, including a clear value proposition, stakeholder map, growth priorities, competitive position, risks and a rolling multi-year roadmap.
Build executive relationships with senior customer decision-makers and influencers across corporate functions, regions and operating assets, positioning IMDEX as a trusted strategic partner.
Develop deep customer insight into business priorities, operating workflows, technology strategies, procurement models, performance challenges and investment drivers.
Create measurable customer value by shaping integrated solutions across the IMDEX portfolio and linking them to improved safety, productivity, decision quality, sustainability and operating performance.
Grow profitable revenue and share of wallet by identifying enterprise-wide opportunities, expanding successful solutions across sites and regions, and developing new commercial pathways for emerging technologies.
Lead complex opportunities from early engagement through business case development, proposal, negotiation, contracting and transition to implementation, with commercial terms that protect value for both IMDEX and the customer.
Coordinate IMDEX globally across regional management, operations, product, technical, commercial, legal, finance and executive leadership so the customer receives a consistent and joined-up experience.
Establish account governance and an effective engagement rhythm, including executive sponsorship, regular account reviews, opportunity prioritization, issue escalation and clear internal ownership.
Influence without direct authority, aligning regional and functional teams behind the account strategy while respecting local customer relationships, delivery responsibilities and commercial governance.
Translate strategic needs and market intelligence into actionable input for product strategy, solution development and investment priorities, while setting realistic expectations with customers.
Protect customer confidence by ensuring commitments are clear, delivery risks are surfaced early, customer issues are resolved at the appropriate level and lessons are shared across IMDEX.
Maintain commercial discipline through accurate CRM information, high-quality pipeline and forecast inputs, account performance tracking, contract awareness and timely reporting of risks and opportunities.
Represent IMDEX externally at senior customer forums and relevant industry events, communicating complex technical and commercial propositions with clarity and credibility.
Demonstrate IMDEX behaviors by speaking up with confidence and respect, being accountable for commitments, engaging others in decisions and building collaborative relationships across cultures and geographies.
Lead safely and responsibly by complying with IMDEX health, safety, environment, risk, compliance and Code of Conduct requirements, and by raising concerns through the appropriate channels.

QUALIFICATIONS, SKILLS AND EXPERIENCE

Significant senior-level experience in global or strategic account management, business development, enterprise solution selling or a comparable commercial leadership role.
Demonstrated success managing complex, multi-region customers and developing senior relationships within mining, resources, industrial technology or a similarly complex B2B environment.
Strong understanding of the mining value chain, customer operating models and the commercial adoption of technology, software and services.
Proven ability to create strategic account plans, originate and shape complex opportunities, build compelling business cases, and negotiate high-value, long-term commercial arrangements.
Commercial and financial acumen, including value-based selling, pricing, margin awareness, contracting, forecasting and risk management.
Ability to connect technical capabilities with customer outcomes and communicate complex solutions clearly to executive, operational, technical and procurement stakeholders.
Highly developed influencing, facilitation and stakeholder management skills, with the ability to mobilize cross-functional teams without relying on formal authority.
Excellent written, verbal and presentation skills in English. Additional language capability relevant to assigned accounts is advantageous.
Relevant tertiary qualification in business, engineering, geoscience, mining, technology or a related discipline, or equivalent practical experience.
Ability and willingness to travel internationally and work effectively across time zones, cultures and organizational boundaries.

HIGHLY REGARDED

Existing senior-level networks within major global mining and resources companies.
Experience scaling technology-enabled solutions across multiple operations, regions or business units.
Experience working for a mining company, METS provider, industrial technology business or specialist consultancy.

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More about this job

Responsibilities

Own global account strategies and senior customer relationships, identify and develop profitable opportunities, and lead complex commercial engagements from early discussions through contracting and implementation transition. Coordinate IMDEX teams across regions and functions to deliver a consistent customer experience, protect customer confidence, and provide market insight to inform product and solution priorities.

Requirements

Requires significant senior-level experience in strategic or global account management, business development, enterprise solution selling, or comparable commercial leadership, with success managing complex customers and senior relationships. Candidates should bring mining or similarly complex B2B industry knowledge, strong commercial and negotiation skills, the ability to influence cross-functional teams, and willingness to travel internationally; a relevant tertiary qualification or equivalent experience is expected.

Skills

Global Account Management
Strategic Account Planning
Executive Relationship Building
Mining Industry Knowledge
Enterprise Solution Selling
Business Development
Opportunity Management
Commercial Negotiation
Value-Based Selling
Financial Acumen
Forecasting
Risk Management
Stakeholder Management
Cross-Functional Leadership
Customer Value Creation
CRM Management

Visa sponsorship

Not detected in the job text

Keywords

Global Account Management
Strategic Account Strategy
Mining
Resources
IMDEX Technologies
Software
Services
Enterprise Solution Selling
Customer Value
Multi-Year Roadmap
Stakeholder Mapping
Business Case Development
Opportunity Management
Commercial Negotiation
Contracting
Value-Based Selling
Pricing
Margin Management
Forecasting
Risk Management
CRM
Account Governance
Product Strategy
Solution Development
Health, Safety, And Environment
Code Of Conduct
Cross-Functional Coordination
Executive Relationships
Technology Adoption
International Travel

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