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Added 23 mins ago
FC
Health & Safety Supervisor
FCC Construcción
Toronto, ON
- Contract
…present in 25 countries, and its activities cover all areas of engineering and construction. It is a leader in the execution of transport infrastructure, as well as in residential and…
Added 23 mins ago
OP
Security Programs Senior Consultant
Ontario Power Generation
Oshawa, ON
- Full-time
Reporting to the Senior Manager SES Programs, this position is responsible for providing strategic leadership, technical expertise, and project oversight to strengthen nuclear security…
Added 23 mins ago
S
Lead Hand - Electrical
Savaria
Toronto, ON · Greater Toronto Area, Canada
- $26 to $27 CAD / hour
- Full-time
…mobility and access in daily life, and through our drive to build quality products and to be attentive to the needs of our…
Added 23 mins ago
T
Senior Business Analyst - Enterprise Data Management Office (EDMO)
TD
Toronto, ON
- Full-time
This role will report to an Engineering Manager, Product Group Technology Lead, or equivalent leader within EDMO.
Added 23 mins ago
L
Senior Product Manager, Product Security
Litmus
Toronto, ON
- Full-time
Litmus is seeking a hands-on Senior Product Manager, Product Security to drive product security across Litmus Edge, Litmus Edge Manager, Litmus UNS, and related platform services.
Added 23 mins ago
Senior Manager, Community Affairs - New Brunswick
Bell
Fredericton, NB
To support this ambitious growth, we are seeking a Senior Manager, Community Affairs, to serve as Bell AI Fabric's strategic representative in the communities where we develop, construct,…
Added 38 mins ago
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Proposal Procurement Lead (North America)
Veolia Environnement SA
Oakville, ON
- Full-time
The Proposal Procurement Lead (PPL) is responsible for determining current and expected material costs and engineering budgets for Veolia Water Technologies-supplied equipment during the…
Added 38 mins ago
DC
Strategic Lead – Transportation Planning & Strategy
Dillon Consulting Limited
Guelph, ON · Hamilton, ON · Kingston, ON · Kitchener, ON · London, ON · Oakville, ON · Ottawa, ON · Toronto, ON · Vaughan, ON · Windsor, ON · North York, ON
- Full-time
As a key senior resource, you will also serve as Project Director, Project Manager or Senior Advisor on multi-modal planning assignments, environmental assessments, secondary plans, transit…
Added 38 mins ago
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Director, Energy Advisory
AECOM
Calgary, AB
- Full-time
…with clients to solve the world’s most complex challenges and build legacies for future…
Added 53 mins ago
SA
Manager, Procurement Sr
Standard Aero
Winnipeg, MB
- Full-time
As a Senior Manager, Procurement you’ll be responsible for leading strategic sourcing and procurement activities that support StandardAero’s global MRO operations. This role drives supplier…
Added 1 hour ago
Senior Network Security Administrator
Scotiabank
Toronto, ON
Reporting to the Manager, Network Security & Systems, you are a key member of the Network and Delivery Services Team to support on prem and cloud hybrid environments. In addition, you are…
Added 1 hour ago
A
Estimator, Camp Services
ATCO
Calgary, AB
- Full-time
This is a full-time, permanent, in-office position based in Calgary, AB, reporting to the Senior Manager, Project Development.
Added 1 hour ago
R
Operations Strategy, Sr Manager/Gestionnaire principal, stratégie des opérations
RTX
Longueuil, QC
- Full-time
Added 1 hour ago
KS
Engineering Manager - Industrial Automation & Power Systems
Kinetic Search Group
Vancouver, BC · Greater Vancouver Metropolitan Area
- $170,000 to $190,000 CAD / year
- Full-time
We are seeking an accomplished Engineering Manager to lead and further develop a multidisciplinary engineering team specializing in electrical power systems, industrial automation, and…
Added 1 hour ago
S
Engagement Manager
Straive
Calgary, AB
- Full-time
…pharma, life sciences, Energy, retail and logistics, helping them build robust data analytics and AI…
Added 1 hour ago
AG
Senior Analyst, Marketing Science
Adelphi Group
Toronto, ON
- Full-time
Lead a small team of Analysts and draw from wider Data Analytics resources within the organization, including Data Engineering
Added 1 hour ago
BG
Dealer Development Sales Coordinator
Brandt Group of Companies
Regina, SK
- Full-time
…presentations and sales resources that improve dealer and Territory Manager performance and business planning (45%). The third will be backup support for the order desk with a speciality…
Added 1 hour ago
DC
Intermediate Electrical Designer/Engineer
Danaher Corporation
Concord, ON · CAN - Concord - AB Sciex LP
- $90,000 to $103,000 CAD / year
- Full-time
…and design practices. In this role you will work closely with senior designers to develop your hardware development skills as part of an industry leading research and development…
Added 2 hours ago
OH
Senior Product Manager
Ontario Health
Toronto, ON
- Full-time
The Senior Product Manager provides strategic leadership for the planning, development, and delivery of digital health products. The role is responsible for defining product vision and…
Added 2 hours ago
T
Senior Finance Analyst
TD
Toronto, ON
- Full-time
The successful candidate for this position will report to the Group Finance Manager. Their objective is to provide financial and business analysis and support the Infrastructure &…
Added 2 hours ago
T
Software Engineer III
TD
Toronto, ON
- Full-time
…knowledge of cloud infrastructure, architecture patterns, and engineering practices to design solutions that scale securely and reliably across enterprise platforms. You are hands-on and…
Added 2 hours ago
T
Software Engineer II
TD
Toronto, ON
- Full-time
…knowledge of cloud infrastructure, deployment patterns and scalable engineering practices. You translate architecture and product requirements into quality software, working independently…
Added 2 hours ago
Project Manager - Hybrid Power & Electrification
Hatch
Vancouver, BC
Senior Project Manager – Hybrid Power & Electrification
Added 2 hours ago
L
Senior Product Manager
Litera
Toronto, ON · Canada-Toronto, ON-Office
- Full-time
As a Senior Product Manager, you’ll own the vision, strategy, and roadmap for Litera’s Firm Intelligence Platform - the foundational layer that turns the data flowing through a law firm’s…
Added 2 hours ago
SE
Electrical Engineering Specialist I
Schneider Electric
AB · Edmonton, Alberta
- Full-time
Join us as an Electrical Engineering Specialist I and contribute to the development of low-voltage electrical systems that support critical industrial operations across a wide range of…

IMDEX

Global Account Manager

Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

The Global Account Manager owns IMDEX’s strategic relationship with a portfolio of major global mining and resources customers. The role connects customer priorities across corporate, regional and site levels with IMDEX’s full portfolio of technologies, software and services. It develops trusted senior relationships, creates and executes multi-year account strategies, coordinates IMDEX globally, and converts customer challenges into scalable solutions and sustainable commercial growth.

Success requires a global enterprise mindset: balancing long-term strategic partnership with disciplined opportunity execution, while providing customers with a consistent experience across geographies and enabling IMDEX teams to act as one coordinated partner.

ACCOUNTABILITY AND EXPECTED OUTCOMES

Own the global account strategy for assigned customers, including a clear value proposition, stakeholder map, growth priorities, competitive position, risks and a rolling multi-year roadmap.
Build executive relationships with senior customer decision-makers and influencers across corporate functions, regions and operating assets, positioning IMDEX as a trusted strategic partner.
Develop deep customer insight into business priorities, operating workflows, technology strategies, procurement models, performance challenges and investment drivers.
Create measurable customer value by shaping integrated solutions across the IMDEX portfolio and linking them to improved safety, productivity, decision quality, sustainability and operating performance.
Grow profitable revenue and share of wallet by identifying enterprise-wide opportunities, expanding successful solutions across sites and regions, and developing new commercial pathways for emerging technologies.
Lead complex opportunities from early engagement through business case development, proposal, negotiation, contracting and transition to implementation, with commercial terms that protect value for both IMDEX and the customer.
Coordinate IMDEX globally across regional management, operations, product, technical, commercial, legal, finance and executive leadership so the customer receives a consistent and joined-up experience.
Establish account governance and an effective engagement rhythm, including executive sponsorship, regular account reviews, opportunity prioritization, issue escalation and clear internal ownership.
Influence without direct authority, aligning regional and functional teams behind the account strategy while respecting local customer relationships, delivery responsibilities and commercial governance.
Translate strategic needs and market intelligence into actionable input for product strategy, solution development and investment priorities, while setting realistic expectations with customers.
Protect customer confidence by ensuring commitments are clear, delivery risks are surfaced early, customer issues are resolved at the appropriate level and lessons are shared across IMDEX.
Maintain commercial discipline through accurate CRM information, high-quality pipeline and forecast inputs, account performance tracking, contract awareness and timely reporting of risks and opportunities.
Represent IMDEX externally at senior customer forums and relevant industry events, communicating complex technical and commercial propositions with clarity and credibility.
Demonstrate IMDEX behaviors by speaking up with confidence and respect, being accountable for commitments, engaging others in decisions and building collaborative relationships across cultures and geographies.
Lead safely and responsibly by complying with IMDEX health, safety, environment, risk, compliance and Code of Conduct requirements, and by raising concerns through the appropriate channels.

QUALIFICATIONS, SKILLS AND EXPERIENCE

Significant senior-level experience in global or strategic account management, business development, enterprise solution selling or a comparable commercial leadership role.
Demonstrated success managing complex, multi-region customers and developing senior relationships within mining, resources, industrial technology or a similarly complex B2B environment.
Strong understanding of the mining value chain, customer operating models and the commercial adoption of technology, software and services.
Proven ability to create strategic account plans, originate and shape complex opportunities, build compelling business cases, and negotiate high-value, long-term commercial arrangements.
Commercial and financial acumen, including value-based selling, pricing, margin awareness, contracting, forecasting and risk management.
Ability to connect technical capabilities with customer outcomes and communicate complex solutions clearly to executive, operational, technical and procurement stakeholders.
Highly developed influencing, facilitation and stakeholder management skills, with the ability to mobilize cross-functional teams without relying on formal authority.
Excellent written, verbal and presentation skills in English. Additional language capability relevant to assigned accounts is advantageous.
Relevant tertiary qualification in business, engineering, geoscience, mining, technology or a related discipline, or equivalent practical experience.
Ability and willingness to travel internationally and work effectively across time zones, cultures and organizational boundaries.

HIGHLY REGARDED

Existing senior-level networks within major global mining and resources companies.
Experience scaling technology-enabled solutions across multiple operations, regions or business units.
Experience working for a mining company, METS provider, industrial technology business or specialist consultancy.

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More about this job

Responsibilities

Own global account strategies and senior customer relationships, identify and develop profitable opportunities, and lead complex commercial engagements from early discussions through contracting and implementation transition. Coordinate IMDEX teams across regions and functions to deliver a consistent customer experience, protect customer confidence, and provide market insight to inform product and solution priorities.

Requirements

Requires significant senior-level experience in strategic or global account management, business development, enterprise solution selling, or comparable commercial leadership, with success managing complex customers and senior relationships. Candidates should bring mining or similarly complex B2B industry knowledge, strong commercial and negotiation skills, the ability to influence cross-functional teams, and willingness to travel internationally; a relevant tertiary qualification or equivalent experience is expected.

Skills

Global Account Management
Strategic Account Planning
Executive Relationship Building
Mining Industry Knowledge
Enterprise Solution Selling
Business Development
Opportunity Management
Commercial Negotiation
Value-Based Selling
Financial Acumen
Forecasting
Risk Management
Stakeholder Management
Cross-Functional Leadership
Customer Value Creation
CRM Management

Visa sponsorship

Not detected in the job text

Keywords

Global Account Management
Strategic Account Strategy
Mining
Resources
IMDEX Technologies
Software
Services
Enterprise Solution Selling
Customer Value
Multi-Year Roadmap
Stakeholder Mapping
Business Case Development
Opportunity Management
Commercial Negotiation
Contracting
Value-Based Selling
Pricing
Margin Management
Forecasting
Risk Management
CRM
Account Governance
Product Strategy
Solution Development
Health, Safety, And Environment
Code Of Conduct
Cross-Functional Coordination
Executive Relationships
Technology Adoption
International Travel

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