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Added 13 mins ago
F
Engineering Manager, AI
Felix
Remote, Canada
- $190,000 to $240,000 CAD / year
- Full-time
- Remote
…patient base. As an Engineering Manager on the AI team, you will lead a team shipping AI into a regulated healthcare environment, where accuracy, safety and auditability matter as much as…
Added 13 mins ago
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Manager, Corporate Accounting
WildBrain
Toronto, ON
- $110,000 to $120,000 CAD / year
- Full-time
WildBrain is seeking a Manager, Corporate Accounting to lead key areas of the monthly, quarterly, and annual close. This role oversees a team of financial and senior financial analysts and…
Added 13 mins ago
Production Coordinator - EA SPORTS™ NHL
Electronic Arts
Vancouver, BC
Onboarding and Offboarding: Lead onboarding logistics for CA based employees by ensuring new hires have equipment, network access, campus access, and workspace setups completed prior to…
Added 13 mins ago
BC
Process Engineer
Bantrel Co.
Calgary, AB
- Full-time
Working closely with Project Managers, senior engineers and multidisciplinary teams, you will provide process design expertise, contribute to project deliverables, and support various…
Added 13 mins ago
CM
Senior Regulatory Specialist, AI/ML Projects
Clarius Mobile Health
Toronto, ON
- Temporary
Create technical documentation, including AI/ML model training methodologies, data preparation procedures, and model verification and validation documentation
Added 26 mins ago
CN
Manager, S&T Project Controls
Canadian Nuclear Laboratories
Chalk River, ON
- Full-time
…(S&T) mission is looking for a Project Controls Manager to lead the project controls team and ensure S&T projects are delivered efficiently, responsibly, and…
Added 26 mins ago
RC
Clean Energy Rotation Program (Entry-Level)
Renewable Careers
Calgary, AB
- $75,000 to $100,000 CAD / year
- Full-time
…centre of it. This program develops the people we expect to help lead that…
Added 26 mins ago
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Managing Director - Cybersecurity & Core Technology Audit
BMO
Toronto, ON · FCP
- Full-time
Serve as the senior audit relationship lead for technology executives, including CISOs, engineering, infrastructure, and operations leaders, while maintaining strategic partnerships with…
Added 27 mins ago
P&
Gestionnaire de comptes en approvisionnement / Account Manager Procurement
Pratt & Whitney
Longueuil, QC
- Full-time
Added 27 mins ago
ES
Production Coordinator - EA SPORTS™ NHL
EA SPORTS
Vancouver, BC
- Temporary
Onboarding and Offboarding: Lead onboarding logistics for CA based employees by ensuring new hires have equipment, network access, campus access, and workspace setups completed prior to…
Added 27 mins ago
PC
Senior Safety Instrumented System Engineer II
Parkland Corporation
Burnaby, BC
- Full-time
Act as technical lead for SIS and BMS capital projects and provide technical guidance throughout project execution.
Added 27 mins ago
SD
Senior Product Manager
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
The Senior Product Manager will demonstrate strong product and platform knowledge and collaborate with cross-functional teams across the enterprise to define and deliver value through…
Added 27 mins ago
VB
Director of Financial Planning and Analysis
Vaco by Highspring
Toronto, ON
- $160,000 to $180,000 CAD / year
- Full-time
Lead the corporate target-setting process to optimize investment allocation while establishing achievable and stretch performance targets that drive desired behaviours and outcomes
Added 27 mins ago
AI
Commercial Insurance Manager
Axis Insurance
Vancouver, BC
- $115,000 to $125,000 CAD / year
- Full-time
Working with the Director of Commercial Lines and other department Managers to develop content and lead monthly round tables
Added 27 mins ago
PH
Senior Estimator - Permanent - 3173
Parker Huggett - A Division of LRO Staffing
Ottawa, ON
- Full-time
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Added 42 mins ago
AL
AltaGas - Senior Analyst, AI Enablement
AltaGas Ltd.
Calgary, AB · AB - Calgary
- Full-time
…automation, and other approved AI platforms. We’re looking for a Senior Analyst, AI Enablement to help employees and business teams turn AI capabilities into practical, measurable…
Added 42 mins ago
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AltaGas - Sr. Specialist, AI & Data Governance
AltaGas Ltd.
Calgary, AB · AB - Calgary
- Full-time
…products, analytics, automation, and AI. We’re looking for a Senior Specialist, AI & Data Governance to help make our data trusted, measurable, and ready for business…
Added 42 mins ago
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Team Lead, Data & Analytics
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Langley (District), BC · Langley Office - Langley BC
- Full-time
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Added 42 mins ago
H
Sr Facilities Maintenance Supervisor
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Brampton, ON
- Full-time
As a Sr. Facilities Maintenance Supervisor here at Honeywell, you will hold a senior-level role and maintain a strong focus on managing and optimizing the maintenance and operational…
Added 42 mins ago
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Senior Manager, Data & AI Technology
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- Full-time
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Data Quality Exception Management Lead Analyst
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Added 42 mins ago
BC
Coordinator, People & Culture - Corporate
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Mississauga, ON
- Full-time
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Added 57 mins ago
Lead, Investment Compensation & Taxation
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Toronto, ON
Reporting to the Managing Director, Taxation, this is a unique opportunity to lead the administration and evolution of complex investment compensation programs for Onex’ Private Equity…
Added 57 mins ago
Engineering Lead- Global Payments Engineering
Scotiabank
Toronto, ON
The Engineering Lead is responsible for elevating the organization’s delivery capability by fostering a culture of agility, continuous improvement, and human centered collaboration. This…

IMDEX

Global Account Manager

Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

The Global Account Manager owns IMDEX’s strategic relationship with a portfolio of major global mining and resources customers. The role connects customer priorities across corporate, regional and site levels with IMDEX’s full portfolio of technologies, software and services. It develops trusted senior relationships, creates and executes multi-year account strategies, coordinates IMDEX globally, and converts customer challenges into scalable solutions and sustainable commercial growth.

Success requires a global enterprise mindset: balancing long-term strategic partnership with disciplined opportunity execution, while providing customers with a consistent experience across geographies and enabling IMDEX teams to act as one coordinated partner.

ACCOUNTABILITY AND EXPECTED OUTCOMES

Own the global account strategy for assigned customers, including a clear value proposition, stakeholder map, growth priorities, competitive position, risks and a rolling multi-year roadmap.
Build executive relationships with senior customer decision-makers and influencers across corporate functions, regions and operating assets, positioning IMDEX as a trusted strategic partner.
Develop deep customer insight into business priorities, operating workflows, technology strategies, procurement models, performance challenges and investment drivers.
Create measurable customer value by shaping integrated solutions across the IMDEX portfolio and linking them to improved safety, productivity, decision quality, sustainability and operating performance.
Grow profitable revenue and share of wallet by identifying enterprise-wide opportunities, expanding successful solutions across sites and regions, and developing new commercial pathways for emerging technologies.
Lead complex opportunities from early engagement through business case development, proposal, negotiation, contracting and transition to implementation, with commercial terms that protect value for both IMDEX and the customer.
Coordinate IMDEX globally across regional management, operations, product, technical, commercial, legal, finance and executive leadership so the customer receives a consistent and joined-up experience.
Establish account governance and an effective engagement rhythm, including executive sponsorship, regular account reviews, opportunity prioritization, issue escalation and clear internal ownership.
Influence without direct authority, aligning regional and functional teams behind the account strategy while respecting local customer relationships, delivery responsibilities and commercial governance.
Translate strategic needs and market intelligence into actionable input for product strategy, solution development and investment priorities, while setting realistic expectations with customers.
Protect customer confidence by ensuring commitments are clear, delivery risks are surfaced early, customer issues are resolved at the appropriate level and lessons are shared across IMDEX.
Maintain commercial discipline through accurate CRM information, high-quality pipeline and forecast inputs, account performance tracking, contract awareness and timely reporting of risks and opportunities.
Represent IMDEX externally at senior customer forums and relevant industry events, communicating complex technical and commercial propositions with clarity and credibility.
Demonstrate IMDEX behaviors by speaking up with confidence and respect, being accountable for commitments, engaging others in decisions and building collaborative relationships across cultures and geographies.
Lead safely and responsibly by complying with IMDEX health, safety, environment, risk, compliance and Code of Conduct requirements, and by raising concerns through the appropriate channels.

QUALIFICATIONS, SKILLS AND EXPERIENCE

Significant senior-level experience in global or strategic account management, business development, enterprise solution selling or a comparable commercial leadership role.
Demonstrated success managing complex, multi-region customers and developing senior relationships within mining, resources, industrial technology or a similarly complex B2B environment.
Strong understanding of the mining value chain, customer operating models and the commercial adoption of technology, software and services.
Proven ability to create strategic account plans, originate and shape complex opportunities, build compelling business cases, and negotiate high-value, long-term commercial arrangements.
Commercial and financial acumen, including value-based selling, pricing, margin awareness, contracting, forecasting and risk management.
Ability to connect technical capabilities with customer outcomes and communicate complex solutions clearly to executive, operational, technical and procurement stakeholders.
Highly developed influencing, facilitation and stakeholder management skills, with the ability to mobilize cross-functional teams without relying on formal authority.
Excellent written, verbal and presentation skills in English. Additional language capability relevant to assigned accounts is advantageous.
Relevant tertiary qualification in business, engineering, geoscience, mining, technology or a related discipline, or equivalent practical experience.
Ability and willingness to travel internationally and work effectively across time zones, cultures and organizational boundaries.

HIGHLY REGARDED

Existing senior-level networks within major global mining and resources companies.
Experience scaling technology-enabled solutions across multiple operations, regions or business units.
Experience working for a mining company, METS provider, industrial technology business or specialist consultancy.

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More about this job

Responsibilities

Own global account strategies and senior customer relationships, identify and develop profitable opportunities, and lead complex commercial engagements from early discussions through contracting and implementation transition. Coordinate IMDEX teams across regions and functions to deliver a consistent customer experience, protect customer confidence, and provide market insight to inform product and solution priorities.

Requirements

Requires significant senior-level experience in strategic or global account management, business development, enterprise solution selling, or comparable commercial leadership, with success managing complex customers and senior relationships. Candidates should bring mining or similarly complex B2B industry knowledge, strong commercial and negotiation skills, the ability to influence cross-functional teams, and willingness to travel internationally; a relevant tertiary qualification or equivalent experience is expected.

Skills

Global Account Management
Strategic Account Planning
Executive Relationship Building
Mining Industry Knowledge
Enterprise Solution Selling
Business Development
Opportunity Management
Commercial Negotiation
Value-Based Selling
Financial Acumen
Forecasting
Risk Management
Stakeholder Management
Cross-Functional Leadership
Customer Value Creation
CRM Management

Visa sponsorship

Not detected in the job text

Keywords

Global Account Management
Strategic Account Strategy
Mining
Resources
IMDEX Technologies
Software
Services
Enterprise Solution Selling
Customer Value
Multi-Year Roadmap
Stakeholder Mapping
Business Case Development
Opportunity Management
Commercial Negotiation
Contracting
Value-Based Selling
Pricing
Margin Management
Forecasting
Risk Management
CRM
Account Governance
Product Strategy
Solution Development
Health, Safety, And Environment
Code Of Conduct
Cross-Functional Coordination
Executive Relationships
Technology Adoption
International Travel

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