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Added 8 mins ago
BG
Heavy Equipment Technician - Leadhand - Construction & Forestry
Brandt Group of Companies
Oro, ON
- Full-time
Possess computer and technical aptitude and knowledge for diagnostics and calibration work.
Added 8 mins ago
BG
Foreman - Fabrication
Brandt Group of Companies
Saskatoon, SK
- Full-time
The Fabrication Foreman leads and supports the production crew, ensuring welders, fitters, and lead hands work efficiently and safely. This role assigns and prioritizes tasks, monitors…
Added 8 mins ago
RO
Hydrocarbon Lead
Rubicon Organics™
Delta, BC
- $55,000 to $70,000 CAD / year
- Full-time
The Hydrocarbon Lead will work closely with the Hydrocarbon Extraction Specialist and other technical and operational partners to maintain process consistency, product quality and equipment…
Added 8 mins ago
A
Sr. Materials Innovation Manager – Advanced Concepts
ARC'TERYX
North Vancouver, BC
- Full-time
As the Sr. Materials Innovation Manager – Advanced Concepts, you lead the advanced materials development function, creating industry-leading textile technology platforms and collaborating…
Added 8 mins ago
LC
Laboratory Technologist
LNG Canada
Kitimat, BC
- Full-time
Lead with Honesty: We act with integrity and courage, even when it is difficult.
Added 9 mins ago
NL
Senior Level Designer
Next Level Games
Vancouver, BC
- $89,000 to $114,000 CAD / year
- Temporary
Lead by example and share expertise to better other teammates
Added 23 mins ago
IF
Digital Art Facilitator (Non-Profit)
Indigenous Friends Association
Canada
- $30 CAD / hour
- Full-time
Reports To: Curricular Lead & Program Manager
Added 23 mins ago
B
Systems Analyst - Senior (Peoplesoft HCM exp)
Bevertec
Toronto, ON
- Contract
…knowledge of the theory and principles of system design to lead the analysis and definition of clients` information technology requirements, experience of PUM upgrade, PS Tools upgrade and…
Added 23 mins ago
AI
Technical Lead - Java
Avanciers Inc.
Toronto, ON
- $60 to $65 CAD / hour
- Contract
Avanciers is a premier IT Staffing/Consulting organization and we are currently recruiting for a contract role for one of our premier client in Canada for Technical Lead - Java.
Added 23 mins ago
TM
Mill Maintenance Superintendent
The Mosaic Company
Colonsay, SK
- Full-time
Bachelor’s degree in engineering, or Technical Diploma, Journeyperson Certification, or 3–5 years of extensive previous experience in a similar role background.
Added 23 mins ago
WI
Environmental Project Manager, Transportation & Municipality Specialist
WSP in Canada
SK · Saskatchewan, Canada
- Full-time
…Project Manager, Transportation & Municipality Specialist you'll lead some of the region's most complex environmental assessment and regulatory permitting programs, guiding…
Added 23 mins ago
KC
Superintendent
Kindred Construction Ltd.
Revelstoke, BC
- Full-time
Dedicated to quality and service with 5+ years of successful experience in a technical role, with proven ability to manage and lead projects
Added 23 mins ago
A
Production Test Technician
ABB
Quebec, QC
- Full-time
At ABB, we help industries run leaner and cleaner - and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join…
Added 23 mins ago
BC
Candidate to the engineering profession (CEP) – Digital Power Systems
BBA Consultants
Mont-Saint-Hilaire, QC · Mont-St-Hilaire, QC
- Full-time
Ability to draft technical documents in both languages
Added 23 mins ago
EG
Project Geologist II
Equinox Gold Corp.
Geraldton, ON
- Part-time
On interim basis, provide technical oversight and accountability for grade control activities, including reverse circulation (RC) drilling and sampling, blast hole (BH) sampling, drill…
Added 23 mins ago
WM
Hose buff/test
Weir Minerals
Elliot Lake, ON
- Full-time
Ability to read blueprints or technical drawings.
Added 23 mins ago
D
Senior Manager- Clean Economy
Deloitte
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
…member of the team you will apply your skills and knowledge to lead client engagements which may include pre-claim consultations, claim preparation and documentation, audit defense, sales,…
Added 23 mins ago
C
Roadmaster
CPKC
Cranbrook, BC
- Full-time
Are you ready to lead and make a lasting impact? As a Roadmaster, you’ll own a critical leadership role by overseeing compliance with safety practices, policies and procedures, and guiding…
Added 23 mins ago
C
CNC Machine Operator - Precision Equipment
CyberCoders
Chatham, NB
- $30 to $32 CAD / hour
- Contract
Read and interpret blueprints and technical drawings
Added 23 mins ago
WI
Senior Civil Engineer - Municipal Engineering
WSP in Canada
Cornwall, ON
- Full-time
…As a Senior Civil Engineer - Municipal Engineering, you will lead the delivery of impactful infrastructure projects that improve how people live, work, and connect. From water and…
Added 23 mins ago
WI
Environmental Project Manager, Transportation & Municipality Specialist
WSP in Canada
AB · Edmonton, AB
- Full-time
…Project Manager, Transportation & Municipality Specialist you'll lead some of the region's most complex environmental assessment and regulatory permitting programs, guiding…
Added 23 mins ago
WI
Senior Civil Engineer - Land Development
WSP in Canada
Cornwall, ON
- Full-time
Lead the planning, design, and delivery of complex land development projects that create lasting community value.
Added 23 mins ago
WI
Environmental Project Manager, Transportation & Municipality Specialist
WSP in Canada
Medicine Hat, AB
- Full-time
…Project Manager, Transportation & Municipality Specialist you'll lead some of the region's most complex environmental assessment and regulatory permitting programs, guiding…
Added 23 mins ago
D
Senior Manager- Clean Economy
Deloitte
Fredericton, NB
- Full-time
…member of the team you will apply your skills and knowledge to lead client engagements which may include pre-claim consultations, claim preparation and documentation, audit defense, sales,…
Added 23 mins ago
OP
Security Programs Senior Consultant
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Oshawa, ON
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Reporting to the Senior Manager SES Programs, this position is responsible for providing strategic leadership, technical expertise, and project oversight to strengthen nuclear security…

IMDEX

Global Account Manager

Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

The Global Account Manager owns IMDEX’s strategic relationship with a portfolio of major global mining and resources customers. The role connects customer priorities across corporate, regional and site levels with IMDEX’s full portfolio of technologies, software and services. It develops trusted senior relationships, creates and executes multi-year account strategies, coordinates IMDEX globally, and converts customer challenges into scalable solutions and sustainable commercial growth.

Success requires a global enterprise mindset: balancing long-term strategic partnership with disciplined opportunity execution, while providing customers with a consistent experience across geographies and enabling IMDEX teams to act as one coordinated partner.

ACCOUNTABILITY AND EXPECTED OUTCOMES

Own the global account strategy for assigned customers, including a clear value proposition, stakeholder map, growth priorities, competitive position, risks and a rolling multi-year roadmap.
Build executive relationships with senior customer decision-makers and influencers across corporate functions, regions and operating assets, positioning IMDEX as a trusted strategic partner.
Develop deep customer insight into business priorities, operating workflows, technology strategies, procurement models, performance challenges and investment drivers.
Create measurable customer value by shaping integrated solutions across the IMDEX portfolio and linking them to improved safety, productivity, decision quality, sustainability and operating performance.
Grow profitable revenue and share of wallet by identifying enterprise-wide opportunities, expanding successful solutions across sites and regions, and developing new commercial pathways for emerging technologies.
Lead complex opportunities from early engagement through business case development, proposal, negotiation, contracting and transition to implementation, with commercial terms that protect value for both IMDEX and the customer.
Coordinate IMDEX globally across regional management, operations, product, technical, commercial, legal, finance and executive leadership so the customer receives a consistent and joined-up experience.
Establish account governance and an effective engagement rhythm, including executive sponsorship, regular account reviews, opportunity prioritization, issue escalation and clear internal ownership.
Influence without direct authority, aligning regional and functional teams behind the account strategy while respecting local customer relationships, delivery responsibilities and commercial governance.
Translate strategic needs and market intelligence into actionable input for product strategy, solution development and investment priorities, while setting realistic expectations with customers.
Protect customer confidence by ensuring commitments are clear, delivery risks are surfaced early, customer issues are resolved at the appropriate level and lessons are shared across IMDEX.
Maintain commercial discipline through accurate CRM information, high-quality pipeline and forecast inputs, account performance tracking, contract awareness and timely reporting of risks and opportunities.
Represent IMDEX externally at senior customer forums and relevant industry events, communicating complex technical and commercial propositions with clarity and credibility.
Demonstrate IMDEX behaviors by speaking up with confidence and respect, being accountable for commitments, engaging others in decisions and building collaborative relationships across cultures and geographies.
Lead safely and responsibly by complying with IMDEX health, safety, environment, risk, compliance and Code of Conduct requirements, and by raising concerns through the appropriate channels.

QUALIFICATIONS, SKILLS AND EXPERIENCE

Significant senior-level experience in global or strategic account management, business development, enterprise solution selling or a comparable commercial leadership role.
Demonstrated success managing complex, multi-region customers and developing senior relationships within mining, resources, industrial technology or a similarly complex B2B environment.
Strong understanding of the mining value chain, customer operating models and the commercial adoption of technology, software and services.
Proven ability to create strategic account plans, originate and shape complex opportunities, build compelling business cases, and negotiate high-value, long-term commercial arrangements.
Commercial and financial acumen, including value-based selling, pricing, margin awareness, contracting, forecasting and risk management.
Ability to connect technical capabilities with customer outcomes and communicate complex solutions clearly to executive, operational, technical and procurement stakeholders.
Highly developed influencing, facilitation and stakeholder management skills, with the ability to mobilize cross-functional teams without relying on formal authority.
Excellent written, verbal and presentation skills in English. Additional language capability relevant to assigned accounts is advantageous.
Relevant tertiary qualification in business, engineering, geoscience, mining, technology or a related discipline, or equivalent practical experience.
Ability and willingness to travel internationally and work effectively across time zones, cultures and organizational boundaries.

HIGHLY REGARDED

Existing senior-level networks within major global mining and resources companies.
Experience scaling technology-enabled solutions across multiple operations, regions or business units.
Experience working for a mining company, METS provider, industrial technology business or specialist consultancy.

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More about this job

Responsibilities

Own global account strategies and senior customer relationships, identify and develop profitable opportunities, and lead complex commercial engagements from early discussions through contracting and implementation transition. Coordinate IMDEX teams across regions and functions to deliver a consistent customer experience, protect customer confidence, and provide market insight to inform product and solution priorities.

Requirements

Requires significant senior-level experience in strategic or global account management, business development, enterprise solution selling, or comparable commercial leadership, with success managing complex customers and senior relationships. Candidates should bring mining or similarly complex B2B industry knowledge, strong commercial and negotiation skills, the ability to influence cross-functional teams, and willingness to travel internationally; a relevant tertiary qualification or equivalent experience is expected.

Skills

Global Account Management
Strategic Account Planning
Executive Relationship Building
Mining Industry Knowledge
Enterprise Solution Selling
Business Development
Opportunity Management
Commercial Negotiation
Value-Based Selling
Financial Acumen
Forecasting
Risk Management
Stakeholder Management
Cross-Functional Leadership
Customer Value Creation
CRM Management

Visa sponsorship

Not detected in the job text

Keywords

Global Account Management
Strategic Account Strategy
Mining
Resources
IMDEX Technologies
Software
Services
Enterprise Solution Selling
Customer Value
Multi-Year Roadmap
Stakeholder Mapping
Business Case Development
Opportunity Management
Commercial Negotiation
Contracting
Value-Based Selling
Pricing
Margin Management
Forecasting
Risk Management
CRM
Account Governance
Product Strategy
Solution Development
Health, Safety, And Environment
Code Of Conduct
Cross-Functional Coordination
Executive Relationships
Technology Adoption
International Travel

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