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Added 5 mins ago
C
Director – SAP Consulting & Business Growth
CGI
Toronto, ON
- Full-time
We are looking for someone who brings a strong mix of SAP consulting experience, business development, P&L ownership and delivery leadership.
Added 5 mins ago
N
Consultant Space Infrastructure - Montreal
NovaSpace
Montreal, QC
- Full-time
Supporting proposal-writing and business development
Added 5 mins ago
CO
Director of Shelters and Housing
Christie Ossington Neighbourhood Centre
Toronto, ON
- Full-time
Reporting to the Executive Director, the Director of Shelters & Housing provides strategic and operational leadership for CONC’s shelter and housing programs, including emergency shelters,…
Added 5 mins ago
PE
MD, Head of Legal - Canada
Page Executive
Toronto, ON · Greater Toronto Area, Canada
- $500,000 to $600,000 CAD / year
- Full-time
A leading global alternative investment platform is seeking a senior legal executive to lead its Canadian legal function. This role will serve as the primary legal adviser for the firm's…
Added 5 mins ago
MG
Manager Project Management Office
Maxxit Group
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…Engineering, Design, Production, Procurement, Site Operations, and Executive Leadership to ensure successful project execution from award through installation and…
Added 5 mins ago
B
Senior Manager, T&O M&A, Strategic Initiatives
BMO
Toronto, ON · FCP
- Full-time
The Senior Manager, M&A Technology & Operations, operates across senior executives, technology teams, business partners and external advisors and requires strong program leadership,…
Added 5 mins ago
Finance Analyst - Construction
Kiewit
Calgary, AB
…will serve as a trusted advisor to operations managers and executive management. This position requires strong analytical skills, a relentless ambition for continuous improvement, and…
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F
Manager, Information Security Risk
FCT
Oakville, ON
- Full-time
Strong ability to translate technical and security risks into clear business risk statements, practical recommendations, and executive-level summaries.
Added 5 mins ago
Summer Analyst, Mergers and Acquisitions
Bell
Toronto, ON
…transaction execution, including deal sourcing, strategic rationale development, due diligence, financial analysis, valuation, negotiations, executive approvals and…
Added 21 mins ago
IR
Account Executive, New Business (Associate Commercial Director) – Permanent Full-Time
Info-Tech Research Group
Toronto, ON
- Full-time
Clear career growth: Opportunities to take on new challenges and pursue advancement as the business continues to expand.
Added 21 mins ago
IR
Account Executive, New Business (Associate Commercial Director) – Permanent Full-Time
Info-Tech Research Group
London, ON
- Full-time
Clear career growth: Opportunities to take on new challenges and pursue advancement as the business continues to expand.
Added 21 mins ago
IR
Account Executive, New Business (Associate Commercial Director) – Permanent Full-Time
Info-Tech Research Group
London, ON
- Full-time
Clear career growth: Opportunities to take on new challenges and pursue advancement as the business continues to expand.
Added 21 mins ago
IR
Account Executive, New Business (Associate Commercial Director) – Permanent Full-Time
Info-Tech Research Group
Toronto, ON
- Full-time
Clear career growth: Opportunities to take on new challenges and pursue advancement as the business continues to expand.
Added 21 mins ago
MI
Director, Nexus, Client Delivery
MUFG Investor Services
Toronto, ON
- $165,000 to $175,000 CAD / year
- Full-time
…careers. We achieve this by offering continuous learning and development, collaborative team work environment, promotion of work-life integration, and exposure to a wide variety of…
Added 36 mins ago
MI
Director, Nexus, Client Delivery
MUFG Investor Services
Toronto, ON
- $165,000 to $175,000 CAD / year
- Full-time
…careers. We achieve this by offering continuous learning and development, collaborative team work environment, promotion of work-life integration, and exposure to a wide variety of…
Added 36 mins ago
BP
Corporate Communications Content Manager
BioCryst Pharmaceuticals, Inc.
NB · Chiasson Office, NB
- Full-time
…cross-functional partners, this individual translates complex business, scientific, and organizational information into clear, engaging communications for internal and external audiences.…
Added 36 mins ago
B
Corporate Affairs Intern
Burson
Toronto, ON
- $38,462 CAD / year
- Volunteer
…proactive, and genuinely excited about the intersection of business, reputation and current…
Added 36 mins ago
A
Senior Finance Planning & Pigment Analyst
Addepar
Canada
- Full-time
…multidimensional applications, metrics, transaction lists, and executive dashboards in Pigment to replace offline spreadsheets and disconnected legacy tools. The ideal candidate pairs…
Added 36 mins ago
CO
Director of Shelters and Housing
Christie Ossington Neighbourhood Centre
Toronto, ON
- Full-time
Reporting to the Executive Director, the Director of Shelters & Housing provides strategic and operational leadership for CONC’s shelter and housing programs, including emergency shelters,…
Added 36 mins ago
GC
Chief Financial Officer
GlassRatner Canada
London, ON
- Full-time
For an executive who enjoys rolling up their sleeves, building capabilities, and creating lasting impact, this role offers a rare opportunity to influence strategy, strengthen culture,…
Added 36 mins ago
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Manager, Global Benefits
Geotab
Toronto, ON
- Full-time
This role is accountable for aligning benefits strategy with business objectives, integrating AI and data-driven tools to modernize program delivery, and supporting organizational growth…
Added 36 mins ago
GR
General Manager
Goldbeck Recruiting
Kelowna, BC
- Full-time
Executive Reporting: Provide regular financial and operational reporting to the CEO, covering budgets, profitability, labour costs, AR, business development, client retention, staffing,…
Added 36 mins ago
G
Manager, Global Benefits
Geotab
Waterloo, ON
- Full-time
This role is accountable for aligning benefits strategy with business objectives, integrating AI and data-driven tools to modernize program delivery, and supporting organizational growth…
Added 36 mins ago
G
Manager, Global Benefits
Geotab
Oakville, ON
- Full-time
This role is accountable for aligning benefits strategy with business objectives, integrating AI and data-driven tools to modernize program delivery, and supporting organizational growth…
Added 36 mins ago
T
Sr. Business Systems Analyst, TD Securities
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…

IMDEX

Global Account Manager

Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

The Global Account Manager owns IMDEX’s strategic relationship with a portfolio of major global mining and resources customers. The role connects customer priorities across corporate, regional and site levels with IMDEX’s full portfolio of technologies, software and services. It develops trusted senior relationships, creates and executes multi-year account strategies, coordinates IMDEX globally, and converts customer challenges into scalable solutions and sustainable commercial growth.

Success requires a global enterprise mindset: balancing long-term strategic partnership with disciplined opportunity execution, while providing customers with a consistent experience across geographies and enabling IMDEX teams to act as one coordinated partner.

ACCOUNTABILITY AND EXPECTED OUTCOMES

Own the global account strategy for assigned customers, including a clear value proposition, stakeholder map, growth priorities, competitive position, risks and a rolling multi-year roadmap.
Build executive relationships with senior customer decision-makers and influencers across corporate functions, regions and operating assets, positioning IMDEX as a trusted strategic partner.
Develop deep customer insight into business priorities, operating workflows, technology strategies, procurement models, performance challenges and investment drivers.
Create measurable customer value by shaping integrated solutions across the IMDEX portfolio and linking them to improved safety, productivity, decision quality, sustainability and operating performance.
Grow profitable revenue and share of wallet by identifying enterprise-wide opportunities, expanding successful solutions across sites and regions, and developing new commercial pathways for emerging technologies.
Lead complex opportunities from early engagement through business case development, proposal, negotiation, contracting and transition to implementation, with commercial terms that protect value for both IMDEX and the customer.
Coordinate IMDEX globally across regional management, operations, product, technical, commercial, legal, finance and executive leadership so the customer receives a consistent and joined-up experience.
Establish account governance and an effective engagement rhythm, including executive sponsorship, regular account reviews, opportunity prioritization, issue escalation and clear internal ownership.
Influence without direct authority, aligning regional and functional teams behind the account strategy while respecting local customer relationships, delivery responsibilities and commercial governance.
Translate strategic needs and market intelligence into actionable input for product strategy, solution development and investment priorities, while setting realistic expectations with customers.
Protect customer confidence by ensuring commitments are clear, delivery risks are surfaced early, customer issues are resolved at the appropriate level and lessons are shared across IMDEX.
Maintain commercial discipline through accurate CRM information, high-quality pipeline and forecast inputs, account performance tracking, contract awareness and timely reporting of risks and opportunities.
Represent IMDEX externally at senior customer forums and relevant industry events, communicating complex technical and commercial propositions with clarity and credibility.
Demonstrate IMDEX behaviors by speaking up with confidence and respect, being accountable for commitments, engaging others in decisions and building collaborative relationships across cultures and geographies.
Lead safely and responsibly by complying with IMDEX health, safety, environment, risk, compliance and Code of Conduct requirements, and by raising concerns through the appropriate channels.

QUALIFICATIONS, SKILLS AND EXPERIENCE

Significant senior-level experience in global or strategic account management, business development, enterprise solution selling or a comparable commercial leadership role.
Demonstrated success managing complex, multi-region customers and developing senior relationships within mining, resources, industrial technology or a similarly complex B2B environment.
Strong understanding of the mining value chain, customer operating models and the commercial adoption of technology, software and services.
Proven ability to create strategic account plans, originate and shape complex opportunities, build compelling business cases, and negotiate high-value, long-term commercial arrangements.
Commercial and financial acumen, including value-based selling, pricing, margin awareness, contracting, forecasting and risk management.
Ability to connect technical capabilities with customer outcomes and communicate complex solutions clearly to executive, operational, technical and procurement stakeholders.
Highly developed influencing, facilitation and stakeholder management skills, with the ability to mobilize cross-functional teams without relying on formal authority.
Excellent written, verbal and presentation skills in English. Additional language capability relevant to assigned accounts is advantageous.
Relevant tertiary qualification in business, engineering, geoscience, mining, technology or a related discipline, or equivalent practical experience.
Ability and willingness to travel internationally and work effectively across time zones, cultures and organizational boundaries.

HIGHLY REGARDED

Existing senior-level networks within major global mining and resources companies.
Experience scaling technology-enabled solutions across multiple operations, regions or business units.
Experience working for a mining company, METS provider, industrial technology business or specialist consultancy.

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More about this job

Responsibilities

Own strategic relationships and multi-year account strategies for major global mining and resources customers, developing executive partnerships and growing profitable revenue across IMDEX’s portfolio. Lead complex opportunities and coordinate global teams to deliver consistent customer experiences, protect commercial value, resolve issues, and translate customer needs into actionable product and solution input.

Requirements

Requires significant senior-level experience in strategic or global account management, business development, enterprise solution selling, or comparable commercial leadership, with success managing complex multi-region customers. Candidates should bring mining or similarly complex B2B industry knowledge, strong commercial and negotiation skills, the ability to influence cross-functional teams, excellent English communication, and willingness to travel internationally; a relevant tertiary qualification or equivalent experience is expected.

Skills

Global Account Management
Strategic Account Planning
Executive Relationship Building
Mining Industry Knowledge
Business Development
Enterprise Solution Selling
Opportunity Management
Value-Based Selling
Commercial Negotiation
Financial Acumen
Forecasting
Risk Management
Stakeholder Management
Cross-Functional Leadership
Customer Value Creation
CRM Management

Visa sponsorship

Not detected in the job text

Keywords

Global Account Management
Strategic Account Strategy
Mining
Resources
Mining Value Chain
Enterprise Solution Selling
Business Development
Technology
Software
Services
Executive Relationships
Stakeholder Mapping
Value-Based Selling
Business Case Development
Commercial Negotiation
Contracting
Pricing
Margin Management
CRM
Pipeline Management
Forecasting
Risk Management
Account Governance
Cross-Functional Coordination
Customer Value
Product Strategy
Solution Development
Health, Safety, Environment And Compliance
International Travel

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