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Added 6 mins ago
FG
General Manager, Aerial Drone Operations
Flaman Group of Companies
Saskatoon, SK
- Full-time
We are seeking an entrepreneurial and results-driven General Manager, Aerial Drone Operations to lead and grow our aerial drone operations business. The successful candidate will oversee…
Added 6 mins ago
HG
Building Supplies Assistant Manager
Homestar Group
Quispamsis, NB
- Full-time
As our Building Supplies Assistant Manager, you'll play a key role in keeping our operations running efficiently. From leading the team and coordinating daily tasks to maintaining accurate…
Added 6 mins ago
KL
LTL Cross-Border Business Development Manager
KTS Logistics
Toronto, ON · Etobicoke, ON
- Full-time
Business Development Manager – Cross-Border LTL
Added 6 mins ago
TC
Finance Manager
The Crump Group, Inc.
Mississauga, ON
- $100,000 to $120,000 CAD / year
- Full-time
The Crump Group is hiring a proactive, systems-savvy Finance Manager to lead finance partnership with our Sales and Marketing teams and play a key role in company-wide FP&A. You will be the…
Added 6 mins ago
M
Sr. Marketing Manager, Core Surgical Innovations
Medtronic
Brampton, ON · CAN-ON Brampton
- Full-time
The Sr. Marketing Manager leads marketing strategy and execution for the Core Surgical Innovations portfolio, translating customer and market needs into plans that support portfolio growth…
Added 6 mins ago
Team Lead - Toronto Centre District, ON
Scotiabank
Toronto, ON
…coaches their team to do the same. The Team Lead is a direct manager, player coach and the centre of SB expertise for their assigned territory and has shared accountabilities with Branch…
Added 6 mins ago
Manager, Global Banking and Markets Data Platform Governance
Scotiabank
Toronto, ON
…entities, and reference data), increasing platform adoption and customer experience, and supporting business and regulatory initiatives through data sourcing, metadata, lineage, and…
Added 6 mins ago
GT
Store Supervisor (Full-Time)
Giant Tiger
Belleville, ON
- Full-time
…institution rooted in our communities and built on 60+ years of success. Our store teams are the heart of our mission, making sure every customer has a great experience and finds the…
Added 6 mins ago
F
Manager, Information Security Risk
FCT
Oakville, ON
- Full-time
Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where…
Added 6 mins ago
Construction Manager (YNSE)
Aecon
Toronto, ON · North York, ON
Our success is built on the passion, expertise, and dedication of our people. Together, we embrace strong execution, innovation, and continuous improvement - values that come to life…
Added 6 mins ago
Operations Support Representative
Purolator
Vaughan, ON
The Operations Support Representative collects, enters, and tracks data used in reporting and prepares manager reports and maintains documents to ensure document accuracy and proper…
Added 21 mins ago
Community Development Manager - Lower Mainland
Canadian Blood Services
Vancouver, BC
Canadian Blood Services is looking for a Temporary full-time Community Development Manager - Lower Mainland to join our dynamic Group Engagement & Sales Excellence team.
Added 21 mins ago
FB
Operations Manager, Virtual Services
Farm Business Consultants
London, ON
- Other
Job Title: Operations Manager, Virtual Services
Added 21 mins ago
FB
Operations Manager, Virtual Services
Farm Business Consultants
Calgary, AB
- Other
Job Title: Operations Manager, Virtual Services
Added 21 mins ago
FT
Assistant Manager, Sidney
Fountain Tire
Sidney, BC
- Other
At Fountain Tire, success is centered on providing an exceptional customer experience and building strong community relationships. Managers are leaders and builders who thrive on…
Added 21 mins ago
FB
Assistant Department Manager - Collingwood
Farm Boy Inc.
Collingwood, ON
- From $21.5 CAD / hour
- Full-time
Support daily operations by ensuring outstanding customer service, accurate merchandising and rotation, adequate staffing coverage, and consistent department cleanliness.
Added 21 mins ago
AT
Dozer Operator
Arrow Transportation Systems Inc.
Princeton, BC · BC
- Temporary
In Business since 1919 and still growing, Arrow is a leader in bulk commodity hauling, reload operations, freight management, logistics, consulting, and technology with operations…
Added 21 mins ago
AT
Fuel Transloader
Arrow Transportation Systems Inc.
Fort Saskatchewan, AB
- Full-time
In Business since 1919 and still growing, Arrow is a leader in bulk commodity hauling, reload operations, freight management, logistics, consulting, and technology with operations…
Added 21 mins ago
LC
SAP Clerk- FT
Loblaw Companies Limited
Dartmouth, NS
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 21 mins ago
Software Development Manager, S3 Index
Amazon
Vancouver, BC
As a Manager on S3 Index Control Plane, you will lead a team of Engineer’s working on services that are central to the success of the overall S3 business. 'S3 Index' serves as the metadata…
Added 21 mins ago
RB
Relationship Manager, Business Markets
Royal Bank of Canada
Montreal, QC
- Full-time
Be on your client’s path, visit your clients on-site to gain a thorough understanding of their business objectives and operations, as permitted
Added 21 mins ago
EC
Material Handler
EMCO Corporation
Surrey, BC
- Full-time
…Our talented and passionate team members are the key to our success. We empower our team members to act like owners and make a difference within our business through striving for innovation…
Added 21 mins ago
GD
DYNAMITE - Team Leader FT - Les Avenues Vaudreuil
Groupe Dynamite, Inc Garage
Vaudreuil-Dorion, QC · Vaudreuil, Quebec
- Full-time
Reporting to the Store Manager, your main focus as a Team Lead is contributing to your store success by promoting a positive shopping experience for each customer, which will build and…
Added 21 mins ago
AC
Manager, Data and AI - AI Systems Integrations and Agentic technical owner
Air Canada
Toronto, ON · Dorval, QC
- Full-time
The Manager, Data & AI leads the technical integration, deployment and production-readiness capabilities required to operationalize AI products, models, agents and supporting data pipelines…
Added 37 mins ago
G
Manager, Global Benefits
Geotab
Toronto, ON
- Full-time
…options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages…

IMDEX

Global Account Manager

Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

The Global Account Manager owns IMDEX’s strategic relationship with a portfolio of major global mining and resources customers. The role connects customer priorities across corporate, regional and site levels with IMDEX’s full portfolio of technologies, software and services. It develops trusted senior relationships, creates and executes multi-year account strategies, coordinates IMDEX globally, and converts customer challenges into scalable solutions and sustainable commercial growth.

Success requires a global enterprise mindset: balancing long-term strategic partnership with disciplined opportunity execution, while providing customers with a consistent experience across geographies and enabling IMDEX teams to act as one coordinated partner.

ACCOUNTABILITY AND EXPECTED OUTCOMES

Own the global account strategy for assigned customers, including a clear value proposition, stakeholder map, growth priorities, competitive position, risks and a rolling multi-year roadmap.
Build executive relationships with senior customer decision-makers and influencers across corporate functions, regions and operating assets, positioning IMDEX as a trusted strategic partner.
Develop deep customer insight into business priorities, operating workflows, technology strategies, procurement models, performance challenges and investment drivers.
Create measurable customer value by shaping integrated solutions across the IMDEX portfolio and linking them to improved safety, productivity, decision quality, sustainability and operating performance.
Grow profitable revenue and share of wallet by identifying enterprise-wide opportunities, expanding successful solutions across sites and regions, and developing new commercial pathways for emerging technologies.
Lead complex opportunities from early engagement through business case development, proposal, negotiation, contracting and transition to implementation, with commercial terms that protect value for both IMDEX and the customer.
Coordinate IMDEX globally across regional management, operations, product, technical, commercial, legal, finance and executive leadership so the customer receives a consistent and joined-up experience.
Establish account governance and an effective engagement rhythm, including executive sponsorship, regular account reviews, opportunity prioritization, issue escalation and clear internal ownership.
Influence without direct authority, aligning regional and functional teams behind the account strategy while respecting local customer relationships, delivery responsibilities and commercial governance.
Translate strategic needs and market intelligence into actionable input for product strategy, solution development and investment priorities, while setting realistic expectations with customers.
Protect customer confidence by ensuring commitments are clear, delivery risks are surfaced early, customer issues are resolved at the appropriate level and lessons are shared across IMDEX.
Maintain commercial discipline through accurate CRM information, high-quality pipeline and forecast inputs, account performance tracking, contract awareness and timely reporting of risks and opportunities.
Represent IMDEX externally at senior customer forums and relevant industry events, communicating complex technical and commercial propositions with clarity and credibility.
Demonstrate IMDEX behaviors by speaking up with confidence and respect, being accountable for commitments, engaging others in decisions and building collaborative relationships across cultures and geographies.
Lead safely and responsibly by complying with IMDEX health, safety, environment, risk, compliance and Code of Conduct requirements, and by raising concerns through the appropriate channels.

QUALIFICATIONS, SKILLS AND EXPERIENCE

Significant senior-level experience in global or strategic account management, business development, enterprise solution selling or a comparable commercial leadership role.
Demonstrated success managing complex, multi-region customers and developing senior relationships within mining, resources, industrial technology or a similarly complex B2B environment.
Strong understanding of the mining value chain, customer operating models and the commercial adoption of technology, software and services.
Proven ability to create strategic account plans, originate and shape complex opportunities, build compelling business cases, and negotiate high-value, long-term commercial arrangements.
Commercial and financial acumen, including value-based selling, pricing, margin awareness, contracting, forecasting and risk management.
Ability to connect technical capabilities with customer outcomes and communicate complex solutions clearly to executive, operational, technical and procurement stakeholders.
Highly developed influencing, facilitation and stakeholder management skills, with the ability to mobilize cross-functional teams without relying on formal authority.
Excellent written, verbal and presentation skills in English. Additional language capability relevant to assigned accounts is advantageous.
Relevant tertiary qualification in business, engineering, geoscience, mining, technology or a related discipline, or equivalent practical experience.
Ability and willingness to travel internationally and work effectively across time zones, cultures and organizational boundaries.

HIGHLY REGARDED

Existing senior-level networks within major global mining and resources companies.
Experience scaling technology-enabled solutions across multiple operations, regions or business units.
Experience working for a mining company, METS provider, industrial technology business or specialist consultancy.

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More about this job

Responsibilities

Own strategic relationships and multi-year account strategies for major global mining and resources customers, developing executive partnerships and growing profitable revenue across IMDEX’s portfolio. Lead complex opportunities and coordinate global teams to deliver consistent customer experiences, protect commercial value, resolve issues, and translate customer needs into actionable product and solution input.

Requirements

Requires significant senior-level experience in strategic or global account management, business development, enterprise solution selling, or comparable commercial leadership, with success managing complex multi-region customers. Candidates should bring mining or similarly complex B2B industry knowledge, strong commercial and negotiation skills, the ability to influence cross-functional teams, excellent English communication, and willingness to travel internationally; a relevant tertiary qualification or equivalent experience is expected.

Skills

Global Account Management
Strategic Account Planning
Executive Relationship Building
Mining Industry Knowledge
Business Development
Enterprise Solution Selling
Opportunity Management
Value-Based Selling
Commercial Negotiation
Financial Acumen
Forecasting
Risk Management
Stakeholder Management
Cross-Functional Leadership
Customer Value Creation
CRM Management

Visa sponsorship

Not detected in the job text

Keywords

Global Account Management
Strategic Account Strategy
Mining
Resources
Mining Value Chain
Enterprise Solution Selling
Business Development
Technology
Software
Services
Executive Relationships
Stakeholder Mapping
Value-Based Selling
Business Case Development
Commercial Negotiation
Contracting
Pricing
Margin Management
CRM
Pipeline Management
Forecasting
Risk Management
Account Governance
Cross-Functional Coordination
Customer Value
Product Strategy
Solution Development
Health, Safety, Environment And Compliance
International Travel

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