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Added 10 mins ago
V
Engineer - Ground Control
Vale
Sudbury, ON · Greater Sudbury, ON,CA
- Full-time
…safety and regulatory standards. In role, you will be part of a specialist team that delivers advanced geomechanics analyses, technical reviews, study plans, and will assist in…
Added 25 mins ago
SM
Regional Stroke Program Coordinator South East Toronto Stroke Network
St. Michael's Hospital
Toronto, ON
- Full-time
The role of St. Michael’s Hospital (SMH) as a designated Regional Stroke Centre is to provide leadership in the design, implementation, evaluation, and coordination of stroke best practice…
Added 25 mins ago
MC
Microsoft Dynamics 365 Finance Functional Consultant – D365 F&O | Manufacturing (35742)
Myticas Consulting
Toronto, ON
- Contract
…during an active Dynamics 365 Finance & Operations (D365 F&O)…
Added 41 mins ago
OH
Law Clerk
Ontario Health | Santé Ontario
ON · Ontario, Canada
- Full-time
Reporting to Director, Legal, the Specialist, Legal Support will assist with document preparation, case management, and provide essential administrative support, including scheduling,…
Added 41 mins ago
TC
Senior Category Management Specialist
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $76,620 to $107,268 CAD / year
- Full-time
Leads cross functional teams in the execution of low to medium value/complexity strategic sourcing initiatives and the implementation of category strategies
Added 1 hour ago
SA
Development Engineering Specialist
STELIA Aerospace North America
Lunenburg, NS
- Full-time
To provide Engineering support, direction and guidance in the setup and implementation of new product(s)/process(es) and revisions or modifications to existing product(s)/process(es).
Added 1 hour ago
B
Senior Manager, Learning & Knowledge Management
BMO
Toronto, ON · YNG
- Full-time
Added 1 hour ago
E
HR Specialist
Evolution
Burnaby, BC
- $60,000 to $70,000 CAD / year
- Full-time
The HR Specialist provides hands-on support across the employee lifecycle for Evolution Canada, with primary ownership of benefits administration, HR/payroll system updates, internal…
Added 1 hour ago
IW
Senior Compliance Specialist, Compliance
IG Wealth Management
Quebec, QC
- Full-time
We are currently looking for a Bilingual Senior Compliance Specialist to join our Compliance team. The mandate of the Compliance Department is to ensure compliance with relevant regulatory…
Added 1 hour ago
IW
Senior Compliance Specialist, Compliance
IG Wealth Management
MB · Manitoba, Canada
- Full-time
We are currently looking for a Bilingual Senior Compliance Specialist to join our Compliance team. The mandate of the Compliance Department is to ensure compliance with relevant regulatory…
Added 1 hour ago
AC
Full-time Student Success Specialist, ACCE
Algonquin College of Applied Arts and Technology
Ottawa, ON
- Full-time
Reporting to the Associate Chair, the Student Success Specialist plays a vital part in a student's academic success and is an important position in the strategic enrolment management…
Added 1 hour ago
AC
Full-time Student Success Specialist
Algonquin College of Applied Arts and Technology
Ottawa, ON
- Full-time
Reporting to the Associate Chair or Academic Manager, the Student Success Specialist plays a vital part in a student's academic success and is an important position in the strategic…
Added 2 hours ago
ST
Apprenticeship Training Specialist
Skilled Trades Ontario / Métiers spécialisés Ontario
Mississauga, ON
- Full-time
Position Title: Apprenticeship Training Specialist
Added 2 hours ago
BH
Asset Management Specialist
BC Hydro
Burnaby, BC
- $131,100 to $165,800 CAD / year
- Full-time
…future needs and strategies as well as practical tactics and…
Added 2 hours ago
DI
Senior SHE Specialist
DENSO in North America
Guelph, ON
- Full-time
The Health and Safety Specialist leads and supports associates across all departments in the investigation, prevention, and continuous reduction of workplace injuries. This role takes a…
Added 2 hours ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…home. The care coordinator supports the assessment, planning, implementation, and evaluation of care for assigned patients. The care coordinator practices within scope in accordance with…
Added 2 hours ago
MC
Support Specialist - AI Applications
MMC Corporate
Toronto, ON
- Other
Ensure adherence to implementation, support, and change‑management processes (e.g., SDLC and Change Management) and contribute to process and application/project improvements; produce…
Added 2 hours ago
NH
PROGRAM SERVICE SPECIALIST (SOCIAL PRESCRIBING)
Northern Health - BC
Prince George, BC
- Part-time
The Program/Service Specialist (Social Prescribing) is responsible for researching, developing, implementing, evaluating, and continually improving Social Prescribing practices, processes,…
Added 2 hours ago
R
Senior Broadcast Technologist (T & I) (On-site)
Radio-Canada
Toronto, ON
- Full-time
We are looking for a Broadcast and IT Systems Specialist to support the studio, content creation, and presentation groups with technical issues as well as help implement groundbreaking…
Added 2 hours ago
MC
Level 2 3 Network Administrator & Projects Specialist (35949)
Myticas Consulting
Ottawa, ON
- Full-time
…add an experienced Level 2/3 Network Administrator & Projects Specialist to their Professional Services…
Added 2 hours ago
MS
Data Lifecycle Management (DLM) Specialist (Hybrid) / Spécialiste de la gestion du cycle de vie des données (hybride)
Morgan Stanley
Montreal, QC
- Full-time
We're seeking someone to join our team as a Data Lifecycle Management (DLM) Specialist in Information Management to work closely with business and technology teams to review new or changing…
Added 2 hours ago
V
AI Onboarding Specialist
Vendasta
Saskatoon, SK
- Full-time
2+ years in technical customer success, onboarding or implementation at a SaaS company
Added 2 hours ago
A
Respite/Disability Worker - Community Specialist II (In-Home)
AdaptAbilities
AB · Edmonton, AB
- $23.44 to $24.62 CAD / hour
- Full-time
The Community Specialist II (CS II) will be reporting to the assigned Program Manager. The CS II is a highly experienced direct support role, typically relating to more complex and…
Added 3 hours ago
H
Biobank Specialist
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Reporting to the Provincial Manager, Healthy Future Sask, the Biobank Specialist is a provincial position responsible for the design, development, implementation, training, management,…
Added 3 hours ago
RC
ServiceNow Architect
RSM Canada
Toronto, ON
- Full-time
Develop solution architecture, technical designs, integration strategies, data models, and implementation approaches that align with client enterprise architecture and ServiceNow best…

IMDEX

Global Account Manager

Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

The Global Account Manager owns IMDEX’s strategic relationship with a portfolio of major global mining and resources customers. The role connects customer priorities across corporate, regional and site levels with IMDEX’s full portfolio of technologies, software and services. It develops trusted senior relationships, creates and executes multi-year account strategies, coordinates IMDEX globally, and converts customer challenges into scalable solutions and sustainable commercial growth.

Success requires a global enterprise mindset: balancing long-term strategic partnership with disciplined opportunity execution, while providing customers with a consistent experience across geographies and enabling IMDEX teams to act as one coordinated partner.

ACCOUNTABILITY AND EXPECTED OUTCOMES

Own the global account strategy for assigned customers, including a clear value proposition, stakeholder map, growth priorities, competitive position, risks and a rolling multi-year roadmap.
Build executive relationships with senior customer decision-makers and influencers across corporate functions, regions and operating assets, positioning IMDEX as a trusted strategic partner.
Develop deep customer insight into business priorities, operating workflows, technology strategies, procurement models, performance challenges and investment drivers.
Create measurable customer value by shaping integrated solutions across the IMDEX portfolio and linking them to improved safety, productivity, decision quality, sustainability and operating performance.
Grow profitable revenue and share of wallet by identifying enterprise-wide opportunities, expanding successful solutions across sites and regions, and developing new commercial pathways for emerging technologies.
Lead complex opportunities from early engagement through business case development, proposal, negotiation, contracting and transition to implementation, with commercial terms that protect value for both IMDEX and the customer.
Coordinate IMDEX globally across regional management, operations, product, technical, commercial, legal, finance and executive leadership so the customer receives a consistent and joined-up experience.
Establish account governance and an effective engagement rhythm, including executive sponsorship, regular account reviews, opportunity prioritization, issue escalation and clear internal ownership.
Influence without direct authority, aligning regional and functional teams behind the account strategy while respecting local customer relationships, delivery responsibilities and commercial governance.
Translate strategic needs and market intelligence into actionable input for product strategy, solution development and investment priorities, while setting realistic expectations with customers.
Protect customer confidence by ensuring commitments are clear, delivery risks are surfaced early, customer issues are resolved at the appropriate level and lessons are shared across IMDEX.
Maintain commercial discipline through accurate CRM information, high-quality pipeline and forecast inputs, account performance tracking, contract awareness and timely reporting of risks and opportunities.
Represent IMDEX externally at senior customer forums and relevant industry events, communicating complex technical and commercial propositions with clarity and credibility.
Demonstrate IMDEX behaviors by speaking up with confidence and respect, being accountable for commitments, engaging others in decisions and building collaborative relationships across cultures and geographies.
Lead safely and responsibly by complying with IMDEX health, safety, environment, risk, compliance and Code of Conduct requirements, and by raising concerns through the appropriate channels.

QUALIFICATIONS, SKILLS AND EXPERIENCE

Significant senior-level experience in global or strategic account management, business development, enterprise solution selling or a comparable commercial leadership role.
Demonstrated success managing complex, multi-region customers and developing senior relationships within mining, resources, industrial technology or a similarly complex B2B environment.
Strong understanding of the mining value chain, customer operating models and the commercial adoption of technology, software and services.
Proven ability to create strategic account plans, originate and shape complex opportunities, build compelling business cases, and negotiate high-value, long-term commercial arrangements.
Commercial and financial acumen, including value-based selling, pricing, margin awareness, contracting, forecasting and risk management.
Ability to connect technical capabilities with customer outcomes and communicate complex solutions clearly to executive, operational, technical and procurement stakeholders.
Highly developed influencing, facilitation and stakeholder management skills, with the ability to mobilize cross-functional teams without relying on formal authority.
Excellent written, verbal and presentation skills in English. Additional language capability relevant to assigned accounts is advantageous.
Relevant tertiary qualification in business, engineering, geoscience, mining, technology or a related discipline, or equivalent practical experience.
Ability and willingness to travel internationally and work effectively across time zones, cultures and organizational boundaries.

HIGHLY REGARDED

Existing senior-level networks within major global mining and resources companies.
Experience scaling technology-enabled solutions across multiple operations, regions or business units.
Experience working for a mining company, METS provider, industrial technology business or specialist consultancy.

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More about this job

Responsibilities

Own strategic relationships and multi-year account strategies for major global mining and resources customers, developing executive partnerships and growing profitable revenue across IMDEX’s portfolio. Lead complex opportunities and coordinate global teams to deliver consistent customer experiences, protect commercial value, resolve issues, and translate customer needs into actionable product and solution input.

Requirements

Requires significant senior-level experience in strategic or global account management, business development, enterprise solution selling, or comparable commercial leadership, with success managing complex multi-region customers. Candidates should bring mining or similarly complex B2B industry knowledge, strong commercial and negotiation skills, the ability to influence cross-functional teams, excellent English communication, and willingness to travel internationally; a relevant tertiary qualification or equivalent experience is expected.

Skills

Global Account Management
Strategic Account Planning
Executive Relationship Building
Mining Industry Knowledge
Business Development
Enterprise Solution Selling
Opportunity Management
Value-Based Selling
Commercial Negotiation
Financial Acumen
Forecasting
Risk Management
Stakeholder Management
Cross-Functional Leadership
Customer Value Creation
CRM Management

Visa sponsorship

Not detected in the job text

Keywords

Global Account Management
Strategic Account Strategy
Mining
Resources
Mining Value Chain
Enterprise Solution Selling
Business Development
Technology
Software
Services
Executive Relationships
Stakeholder Mapping
Value-Based Selling
Business Case Development
Commercial Negotiation
Contracting
Pricing
Margin Management
CRM
Pipeline Management
Forecasting
Risk Management
Account Governance
Cross-Functional Coordination
Customer Value
Product Strategy
Solution Development
Health, Safety, Environment And Compliance
International Travel

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