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Added 3 mins ago
Integration Manager - GO Rail Expansion (ONxpress)
Aecon
Toronto, ON
Unprecedented in its scale and complexity, this multi-billion-dollar capital program will transform the GO regional rail network with electrification, more frequent service, shorter journey…
Added 3 mins ago
O
Sr. Interface Coordinator
ONxpress
Toronto, ON
- Full-time
Identify opportunities for early works based on third-party interfaces and collaborate with the Design Manager and Construction teams to develop implementation plans.
Added 47 mins ago
A
Store/Warehouse Manager
Acciona
ON · CAN - Eglinton Crosstown West
- Full-time
…team on a complex, high-value project that supports long-term regional growth and environmental sustainability. If you're ready to make a meaningful impact and advance your career with a…
Added 1 hour ago
TC
Operational Excellence Manager
The Coca-Cola Company
Peterborough, ON · Canada - ON - Peterborough
- Full-time
Lead the development and implementation of operating models using leading indicators and performance data to identify gaps, prioritize action, and drive measurable improvement.
Added 1 hour ago
FB
Operations Manager, Virtual Services
Farm Business Consultants
London, ON
- Other
The Operations Manager, Virtual Services leads the Company's virtual service delivery model. The role oversees the people, processes, and tools that power virtual service across all…
Added 1 hour ago
FB
Operations Manager, Virtual Services
Farm Business Consultants
Calgary, AB
- Other
The Operations Manager, Virtual Services leads the Company's virtual service delivery model. The role oversees the people, processes, and tools that power virtual service across all…
Added 1 hour ago
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VP, Biostatistics
BioCryst Pharmaceuticals, Inc.
NB · Chiasson Office, NB
- Full-time
…global headquarters is in Durham, North Carolina, we have a regional office in Boston, Massachusetts, and our employees span the globe across sites in multiple countries. We are proud of…
Added 1 hour ago
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BioCryst Pharmaceuticals, Inc.
NB · Chiasson Office, NB
- Full-time
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Added 1 hour ago
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Process Engineering Intern - Dry Process - Summer 2027
TTM Technologies
Toronto, ON
- Full-time
Deliver opening, mid-review and closing presentations to site and regional leadership.
Added 1 hour ago
TT
Operations Engineering Intern - Summer 2027
TTM Technologies
Toronto, ON
- Full-time
Mentor: Director of Operations & Sr Inside Sales Manager
Added 1 hour ago
Cargo Manager
Calm Air Human Resources
Arviat, NU
Calm Air International is a regional airline serving the Northern part of Central Canada. From its main bases in Winnipeg, Thompson and Churchill, Manitoba, and Rankin Inlet, Nunavut, Calm…
Added 1 hour ago
FH
Registered Nurse, CCU, ICU, Cardiac Stepdown, High Acuity, CSICU - Surrey Memorial Hospital
Fraser Health
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- Full-time
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Added 1 hour ago
Manager SAP Payroll and HCM
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…Leading staff and working in a collaborative environment, the Manager is responsible for timely and accurate execution of system changes that meets business…
Added 2 hours ago
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Regional Trainer, Canada
Van Cleef & Arpels
Toronto, ON
- Full-time
Manage and support the implementation of all coaching and training related activities in the region in coordination with manager. Program topics include, but are not limited to sales…
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…waste management decisions; a proficient scientist and project manager equally capable of planning, coordinating, implementing and assessing environmental monitoring programs and working…
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Regional Trainer, Canada
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Manage and support the implementation of all coaching and training related activities in the region in coordination with manager. Program topics include, but are not limited to sales…
Added 2 hours ago
Mineral Deposits/Economic Geologist (Geologist 4)
The Government of Nova Scotia
Halifax, NS
support the implementation of the Nova Scotia Critical Minerals Strategy.
Added 2 hours ago
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Clinical Manager, NICU/Paediatrics
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Newmarket, ON · Southlake Health
- Full-time
The Patient Care Manager, NICU, Paediatrics and Ambulatory Children's Services, as a member of the Maternal Child Program leadership team at Southlake Regional Health Centre, is accountable…
Added 2 hours ago
TT
Operations Engineering Intern - Summer 2027
TTM Technologies
Toronto, ON
- Full-time
Mentor: Director of Operations & Sr Inside Sales Manager
Added 2 hours ago
TT
Process Engineering Intern - Dry Process - Summer 2027
TTM Technologies
Toronto, ON
- Full-time
· Deliver opening, mid-review and closing presentations to site and regional leadership.
Added 2 hours ago
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Technical and Regulatory Specialist
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Ottawa, ON
- Full-time
…senior liaison between Veolia's internal facilities and external regional branches, this role ensures all operations adhere to stringent federal and provincial standards while optimizing…
Added 2 hours ago
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System Configuration Specialist / Spécialiste en configuration de systèmes (CS005)
Potenco
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Reporting to the Regional Installation Manager, the System Configuration Specialist plays a key role in supporting Our Client's operations by configuring, troubleshooting, and maintaining…
Added 2 hours ago
FH
Registered Nurse, Perinatal, Surrey Memorial Hospital
Fraser Health Authority
Surrey, BC
- $41.42 to $59.52 CAD / hour
- Full-time
…maternity, pediatrics and mental health, and is the largest of three regional hospitals in Fraser Health’s integrated network of care. Serving a rapidly growing population, it’s a vital hub…
Added 2 hours ago
TM
Manager, Project Controls - Capital Projects
Trans Mountain
Calgary, AB
- Full-time
Trans Mountain is seeking a collaborative, motivated, and values driven individual to join our dynamic team as a Manager, Project Controls – Capital Projects. In this position, you will…
Added 2 hours ago
FH
Registered Nurse, Perinatal, Surrey Memorial Hospital
Fraser Health
Surrey, BC
- Full-time
…maternity, pediatrics and mental health, and is the largest of three regional hospitals in Fraser Health’s integrated network of care. Serving a rapidly growing population, it’s a vital hub…

IMDEX

Global Account Manager

Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

The Global Account Manager owns IMDEX’s strategic relationship with a portfolio of major global mining and resources customers. The role connects customer priorities across corporate, regional and site levels with IMDEX’s full portfolio of technologies, software and services. It develops trusted senior relationships, creates and executes multi-year account strategies, coordinates IMDEX globally, and converts customer challenges into scalable solutions and sustainable commercial growth.

Success requires a global enterprise mindset: balancing long-term strategic partnership with disciplined opportunity execution, while providing customers with a consistent experience across geographies and enabling IMDEX teams to act as one coordinated partner.

ACCOUNTABILITY AND EXPECTED OUTCOMES

Own the global account strategy for assigned customers, including a clear value proposition, stakeholder map, growth priorities, competitive position, risks and a rolling multi-year roadmap.
Build executive relationships with senior customer decision-makers and influencers across corporate functions, regions and operating assets, positioning IMDEX as a trusted strategic partner.
Develop deep customer insight into business priorities, operating workflows, technology strategies, procurement models, performance challenges and investment drivers.
Create measurable customer value by shaping integrated solutions across the IMDEX portfolio and linking them to improved safety, productivity, decision quality, sustainability and operating performance.
Grow profitable revenue and share of wallet by identifying enterprise-wide opportunities, expanding successful solutions across sites and regions, and developing new commercial pathways for emerging technologies.
Lead complex opportunities from early engagement through business case development, proposal, negotiation, contracting and transition to implementation, with commercial terms that protect value for both IMDEX and the customer.
Coordinate IMDEX globally across regional management, operations, product, technical, commercial, legal, finance and executive leadership so the customer receives a consistent and joined-up experience.
Establish account governance and an effective engagement rhythm, including executive sponsorship, regular account reviews, opportunity prioritization, issue escalation and clear internal ownership.
Influence without direct authority, aligning regional and functional teams behind the account strategy while respecting local customer relationships, delivery responsibilities and commercial governance.
Translate strategic needs and market intelligence into actionable input for product strategy, solution development and investment priorities, while setting realistic expectations with customers.
Protect customer confidence by ensuring commitments are clear, delivery risks are surfaced early, customer issues are resolved at the appropriate level and lessons are shared across IMDEX.
Maintain commercial discipline through accurate CRM information, high-quality pipeline and forecast inputs, account performance tracking, contract awareness and timely reporting of risks and opportunities.
Represent IMDEX externally at senior customer forums and relevant industry events, communicating complex technical and commercial propositions with clarity and credibility.
Demonstrate IMDEX behaviors by speaking up with confidence and respect, being accountable for commitments, engaging others in decisions and building collaborative relationships across cultures and geographies.
Lead safely and responsibly by complying with IMDEX health, safety, environment, risk, compliance and Code of Conduct requirements, and by raising concerns through the appropriate channels.

QUALIFICATIONS, SKILLS AND EXPERIENCE

Significant senior-level experience in global or strategic account management, business development, enterprise solution selling or a comparable commercial leadership role.
Demonstrated success managing complex, multi-region customers and developing senior relationships within mining, resources, industrial technology or a similarly complex B2B environment.
Strong understanding of the mining value chain, customer operating models and the commercial adoption of technology, software and services.
Proven ability to create strategic account plans, originate and shape complex opportunities, build compelling business cases, and negotiate high-value, long-term commercial arrangements.
Commercial and financial acumen, including value-based selling, pricing, margin awareness, contracting, forecasting and risk management.
Ability to connect technical capabilities with customer outcomes and communicate complex solutions clearly to executive, operational, technical and procurement stakeholders.
Highly developed influencing, facilitation and stakeholder management skills, with the ability to mobilize cross-functional teams without relying on formal authority.
Excellent written, verbal and presentation skills in English. Additional language capability relevant to assigned accounts is advantageous.
Relevant tertiary qualification in business, engineering, geoscience, mining, technology or a related discipline, or equivalent practical experience.
Ability and willingness to travel internationally and work effectively across time zones, cultures and organizational boundaries.

HIGHLY REGARDED

Existing senior-level networks within major global mining and resources companies.
Experience scaling technology-enabled solutions across multiple operations, regions or business units.
Experience working for a mining company, METS provider, industrial technology business or specialist consultancy.

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More about this job

Responsibilities

Own strategic relationships and multi-year account strategies for major global mining and resources customers, developing executive partnerships and growing profitable revenue across IMDEX’s portfolio. Lead complex opportunities and coordinate global teams to deliver consistent customer experiences, protect commercial value, resolve issues, and translate customer needs into actionable product and solution input.

Requirements

Requires significant senior-level experience in strategic or global account management, business development, enterprise solution selling, or comparable commercial leadership, with success managing complex multi-region customers. Candidates should bring mining or similarly complex B2B industry knowledge, strong commercial and negotiation skills, the ability to influence cross-functional teams, excellent English communication, and willingness to travel internationally; a relevant tertiary qualification or equivalent experience is expected.

Skills

Global Account Management
Strategic Account Planning
Executive Relationship Building
Mining Industry Knowledge
Business Development
Enterprise Solution Selling
Opportunity Management
Value-Based Selling
Commercial Negotiation
Financial Acumen
Forecasting
Risk Management
Stakeholder Management
Cross-Functional Leadership
Customer Value Creation
CRM Management

Visa sponsorship

Not detected in the job text

Keywords

Global Account Management
Strategic Account Strategy
Mining
Resources
Mining Value Chain
Enterprise Solution Selling
Business Development
Technology
Software
Services
Executive Relationships
Stakeholder Mapping
Value-Based Selling
Business Case Development
Commercial Negotiation
Contracting
Pricing
Margin Management
CRM
Pipeline Management
Forecasting
Risk Management
Account Governance
Cross-Functional Coordination
Customer Value
Product Strategy
Solution Development
Health, Safety, Environment And Compliance
International Travel

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