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Added 10 mins ago
Data Engineer - Snowflake, dbtCore/Cloud, AWS
Aviva
Markham, ON
Data Pipeline Development: Lead the design and implementation of high-performance data pipelines using tools like dbt Core/Cloud, ensuring scalability and maintainability.
Added 10 mins ago
IT Support Engineer III
SHEIN
Canada
…IT platforms, applications, and services. Our mission is to lead the strategy, architecture, roadmap, and execution of Overseas IT, ensuring alignment with business priorities and global…
Added 10 mins ago
LC
Senior Manager, E-Commerce - Digital Merchandising (Contract)
Loblaw Companies Limited
Toronto, ON
- Full-time
Lead the strategic planning and day-to-day execution of digital merchandising across site and app, including product content, navigation, search, and marketing and promotional campaigns.
Added 10 mins ago
ST
Fabricator
Sinclair Technologies
Aurora, ON
- $17.95 to $21.6 CAD / hour
- Full-time
…to expand our product offerings and offer industry-leading technical…
Added 10 mins ago
RM
Supervisor, Centralized Scheduling
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Ross Memorial Hospital is seeking a skilled, analytical, and solutions-oriented Supervisor, Scheduling to lead the effective operation and ongoing improvement of our Scheduling Department.
Added 10 mins ago
TS
Marketing and Proposal Lead
TalentSphere Staffing Solutions
Calgary, AB
- Full-time
…professional who enjoys working closely with architects, designers and technical teams to develop compelling proposals and marketing materials that help win exciting…
Added 10 mins ago
DR
Ready Mix Operations Manager
Dawn Recruiting Agency
Kitimat, BC
- Full-time
Our client is seeking an experienced Ready Mix Operations Manager to lead concrete supply operations supporting a major infrastructure project in Kitimat, British Columbia.
Added 10 mins ago
NG
Underground Geologist in Training
New Gold Inc.
Kamloops, BC
- Full-time
…Columbia, Canada. In addition, Coeur owns the Silvertip silver-zinc-lead exploration project in British…
Added 10 mins ago
G
Engineer or Engineer-In-Training, Processing, Water Operations
Glencore
Sparwood, BC
- $91,300 to $126,800 CAD / year
- Full-time
Lead/develop/implement process-related MOCs (Management of Change)
Added 11 mins ago
IG
SAS Data Scientist
Insight Global
Toronto, ON
- Contract
…evolving project requirements. Previous experience acting as a technical lead, SME, mentor, or coach within a development…
Added 11 mins ago
TP
Digital Marketing Specialist
T&T Power Group
Wellesley, ON
- $65,000 to $75,000 CAD / year
- Full-time
Lead technical SEO, on-page optimization, and organic search initiatives.
Added 11 mins ago
H
Principal Engineer
Hays
Sudbury, ON
- Full-time
Lead the technical direction and continuous improvement of underground backfill systems to support safe, efficient, and productive mining operations.
Added 11 mins ago
PC
Project Technologist/Senior Project Technologist Hazourdous Materials
Pinchin Canada
Barrie, ON
- $50,000 to $63,000 CAD / year
- Full-time
…places through solutions that reflect innovation, care, and deep technical…
Added 11 mins ago
TS
Director, Program Management
The Salvation Army in Canada
Toronto, ON
- Full-time
The ideal candidate combines deep technical understanding with exceptional communication skills and a collaborative mindset. They lead from the front - setting the pace, modeling best…
Added 11 mins ago
SI
Business Analyst/Project Maanger with Capital Markets experience
Smart IT Frame LLC
Mississauga, ON
- Contract
Requirements Elicitation & Analysis: Lead workshops with Compliance, Risk, Finance, and Regulatory Operations teams to capture end-to-end business requirements for regulatory reporting,…
Added 11 mins ago
QT
Solution Architect - Enterprise AI & Agentic Platforms
Quantum Technology Recruiting Inc. (QTR)
Toronto, ON
- $250,000 to $280,000 CAD / year
- Full-time
…AI architectures, working closely with enterprise clients, technical stakeholders, and engineering teams. You will lead solution design across complex AI transformations, ensuring…
Added 11 mins ago
A
SCM Support Analyst
Adecco
Calgary, AB
- $49 to $60 CAD / hour
- Full-time
Reporting to the Team Lead, SCM Support Services, the SCM Support Analyst provides front-line support for Supply Chain Management (SCM) applications and procure-to-pay (P2P) processes…
Added 11 mins ago
ZS
Cloud Infrastructure Devops Architect
Zodiac Solutions, Inc
Calgary, AB
- Full-time
Ability to develop HLDs and LLDs, communicate architectural decisions, and work effectively with technical and non-technical stakeholders.
Added 11 mins ago
C
Senior Web Developer
Connexall
Toronto, ON
- Full-time
Lead the technical implementation and integration of web properties with third-party platforms, including Google Tag Manager, Google Analytics, HubSpot, LinkedIn Insight Tag, and other…
Added 11 mins ago
PR
Lead Structural Engineer - Solar
Polar Racking Inc.
Mississauga, ON
- Full-time
We're looking for a senior structural engineer to lead the technical work specific to this product line - coordinating steel calculations, reviewing drafters' connection details, and…
Added 11 mins ago
T
Senior Engineering Manager
TekRek
Toronto, ON
- Full-time
…will own delivery across several product squads, each led by a technical lead, and act as Product’s main engineering partner for your area. The mandate is clear: diagnose what is slowing…
Added 25 mins ago
BT
Manager, CFO
Baker Tilly
AB · Calgary, Alberta
- Full-time
Lead the review of client financial files to ensure accuracy, regulatory compliance, and adherence to internal standards.
Added 25 mins ago
BH
Regional Manager, Maintenance
Baptist Housing Seniors Living
BC
- $105,000 to $117,000 CAD / year
- Full-time
As the Regional Manager, Maintenance, you are a servant leader who brings technical expertise, strategic thinking, and a passion for excellence in facilities management. You will lead…
Added 25 mins ago
Account Manager
Syntronic
Ottawa, ON
Added 25 mins ago
S
Transmission Line Engineering Team Lead
Stantec
Markham, ON
- Full-time
Our transmission line engineering group has an opportunity for a Transmission Line Team Lead for one of our offices located in Ontario. This position will be responsible for ensuring that…

IMDEX

Global Account Manager

Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

The Global Account Manager owns IMDEX’s strategic relationship with a portfolio of major global mining and resources customers. The role connects customer priorities across corporate, regional and site levels with IMDEX’s full portfolio of technologies, software and services. It develops trusted senior relationships, creates and executes multi-year account strategies, coordinates IMDEX globally, and converts customer challenges into scalable solutions and sustainable commercial growth.

Success requires a global enterprise mindset: balancing long-term strategic partnership with disciplined opportunity execution, while providing customers with a consistent experience across geographies and enabling IMDEX teams to act as one coordinated partner.

ACCOUNTABILITY AND EXPECTED OUTCOMES

Own the global account strategy for assigned customers, including a clear value proposition, stakeholder map, growth priorities, competitive position, risks and a rolling multi-year roadmap.
Build executive relationships with senior customer decision-makers and influencers across corporate functions, regions and operating assets, positioning IMDEX as a trusted strategic partner.
Develop deep customer insight into business priorities, operating workflows, technology strategies, procurement models, performance challenges and investment drivers.
Create measurable customer value by shaping integrated solutions across the IMDEX portfolio and linking them to improved safety, productivity, decision quality, sustainability and operating performance.
Grow profitable revenue and share of wallet by identifying enterprise-wide opportunities, expanding successful solutions across sites and regions, and developing new commercial pathways for emerging technologies.
Lead complex opportunities from early engagement through business case development, proposal, negotiation, contracting and transition to implementation, with commercial terms that protect value for both IMDEX and the customer.
Coordinate IMDEX globally across regional management, operations, product, technical, commercial, legal, finance and executive leadership so the customer receives a consistent and joined-up experience.
Establish account governance and an effective engagement rhythm, including executive sponsorship, regular account reviews, opportunity prioritization, issue escalation and clear internal ownership.
Influence without direct authority, aligning regional and functional teams behind the account strategy while respecting local customer relationships, delivery responsibilities and commercial governance.
Translate strategic needs and market intelligence into actionable input for product strategy, solution development and investment priorities, while setting realistic expectations with customers.
Protect customer confidence by ensuring commitments are clear, delivery risks are surfaced early, customer issues are resolved at the appropriate level and lessons are shared across IMDEX.
Maintain commercial discipline through accurate CRM information, high-quality pipeline and forecast inputs, account performance tracking, contract awareness and timely reporting of risks and opportunities.
Represent IMDEX externally at senior customer forums and relevant industry events, communicating complex technical and commercial propositions with clarity and credibility.
Demonstrate IMDEX behaviors by speaking up with confidence and respect, being accountable for commitments, engaging others in decisions and building collaborative relationships across cultures and geographies.
Lead safely and responsibly by complying with IMDEX health, safety, environment, risk, compliance and Code of Conduct requirements, and by raising concerns through the appropriate channels.

QUALIFICATIONS, SKILLS AND EXPERIENCE

Significant senior-level experience in global or strategic account management, business development, enterprise solution selling or a comparable commercial leadership role.
Demonstrated success managing complex, multi-region customers and developing senior relationships within mining, resources, industrial technology or a similarly complex B2B environment.
Strong understanding of the mining value chain, customer operating models and the commercial adoption of technology, software and services.
Proven ability to create strategic account plans, originate and shape complex opportunities, build compelling business cases, and negotiate high-value, long-term commercial arrangements.
Commercial and financial acumen, including value-based selling, pricing, margin awareness, contracting, forecasting and risk management.
Ability to connect technical capabilities with customer outcomes and communicate complex solutions clearly to executive, operational, technical and procurement stakeholders.
Highly developed influencing, facilitation and stakeholder management skills, with the ability to mobilize cross-functional teams without relying on formal authority.
Excellent written, verbal and presentation skills in English. Additional language capability relevant to assigned accounts is advantageous.
Relevant tertiary qualification in business, engineering, geoscience, mining, technology or a related discipline, or equivalent practical experience.
Ability and willingness to travel internationally and work effectively across time zones, cultures and organizational boundaries.

HIGHLY REGARDED

Existing senior-level networks within major global mining and resources companies.
Experience scaling technology-enabled solutions across multiple operations, regions or business units.
Experience working for a mining company, METS provider, industrial technology business or specialist consultancy.

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More about this job

Responsibilities

Own strategic relationships and multi-year account strategies for major global mining and resources customers, developing executive partnerships and growing profitable revenue across IMDEX’s portfolio. Lead complex opportunities and coordinate global teams to deliver consistent customer experiences, protect commercial value, resolve issues, and translate customer needs into actionable product and solution input.

Requirements

Requires significant senior-level experience in strategic or global account management, business development, enterprise solution selling, or comparable commercial leadership, with success managing complex multi-region customers. Candidates should bring mining or similarly complex B2B industry knowledge, strong commercial and negotiation skills, the ability to influence cross-functional teams, excellent English communication, and willingness to travel internationally; a relevant tertiary qualification or equivalent experience is expected.

Skills

Global Account Management
Strategic Account Planning
Executive Relationship Building
Mining Industry Knowledge
Business Development
Enterprise Solution Selling
Opportunity Management
Value-Based Selling
Commercial Negotiation
Financial Acumen
Forecasting
Risk Management
Stakeholder Management
Cross-Functional Leadership
Customer Value Creation
CRM Management

Visa sponsorship

Not detected in the job text

Keywords

Global Account Management
Strategic Account Strategy
Mining
Resources
Mining Value Chain
Enterprise Solution Selling
Business Development
Technology
Software
Services
Executive Relationships
Stakeholder Mapping
Value-Based Selling
Business Case Development
Commercial Negotiation
Contracting
Pricing
Margin Management
CRM
Pipeline Management
Forecasting
Risk Management
Account Governance
Cross-Functional Coordination
Customer Value
Product Strategy
Solution Development
Health, Safety, Environment And Compliance
International Travel

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