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Added 11 mins ago
Shop Foreman/Forewoman
Tourism Holdings Ltd
Elmsdale, NS
…day-to-day operations of the service shop while providing hands-on technical leadership. Reporting directly to the Station Manager, the RV Shop Foreman/Forewoman ensures the efficient…
Added 11 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Quebec, QC
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 11 mins ago
Health and Safety Specialist
West Coast Reduction Ltd.
Vancouver, BC
Performs other duties as assigned by Manager or Supervisor.
Added 11 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Saskatoon, SK
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
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AltaGas - Lead Operations Engineer, NEBC
AltaGas Ltd.
Calgary, AB · AB - Calgary
- Full-time
…assigned portfolio of operating assets. Reporting to the Senior Manager, Operations Engineering, the Lead Engineer, Operations owns engineering performance across an assigned portfolio of…
Added 11 mins ago
VA
FEA Analyst
Väderstad AB
Langbank, SK
- Full-time
Support the Test Engineer Manager by correlating simulation results with lab and field test data.
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T
Data Engineer II
TD
Toronto, ON
- Full-time
Articulate complex, large scale, and high impact technical design and development details to non-technical business partners
Added 11 mins ago
T
Software Engineer II
TD
Toronto, ON
- Full-time
As a Software Engineer II, you provide technical expertise to implement scalable, reliable and secure solutions for EDMO Data Catalog services. You contribute to solutions that operate…
Added 11 mins ago
TS
Community Family Service Worker
The Salvation Army Canada and Bermuda Territory
Fort McMurray, AB
- Full-time
Collaborate with Community Ministries Manager to ensure effective program delivery
Added 11 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Victoria, BC · Cedar Hill Thrift Store
- Part-time
Internal: Store Manager, Corps Officer(s), volunteers, staff
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FH
Registered Nurse, Cardiac Services - Interventional Cardiology - Cardiac Cath Lab - Royal Columbian Hospital
Fraser Health
New Westminster, BC
- Full-time
…conferences and councils as assigned or as agreed to with the…
Added 11 mins ago
FH
Registered Nurse, Medicine
Fraser Health
Delta, BC
- Part-time
Participates on nursing committees, care conferences and councils as assigned or as agreed to with the Manager.
Added 11 mins ago
Registered Nurse, Medicine
Fraser Health
Delta, BC
Participates on nursing committees, care conferences and councils as assigned or as agreed to with the Manager.
Added 11 mins ago
OG
Spécialiste du soutien technique / Technical Support Specialist
OEC Group (Canada)
Montreal, QC
- Full-time
We are looking for a customer-focused and technically driven Technical Support Specialist to support the day-to-day technology needs of our employees. Reporting to the IT Manager, this role…
Added 11 mins ago
WS
Lab Technician II - Grills
Wolf Steel Ltd
Barrie, ON
- Full-time
Accountable for generating accurate, high-quality test data, performing detailed technical analysis, and providing sound engineering-based recommendations that influence product design,…
Added 11 mins ago
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Sales Account Manager
Summit Search Group
SK · Saskatchewan, Canada
- Full-time
Summit Search Group is proud to partner with our client in the recruitment of a Sales Account Manager to support and grow its business throughout Saskatchewan. This is an exciting…
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Project Manager IT-related Level 2
Microserve
BC · British Columbia, Canada
- Contract
Project Manager IT-related Level 2 (12 month contract)
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Lead, Vegetation (Ecologist)
Glencore
Sparwood, BC
- $108,000 to $127,000 CAD / year
- Full-time
Reporting to the Manager, Reclamation, the Lead, Vegetation provides technical expertise in vegetation ecology, ecosystem development, and revegetation to support mine reclamation and…
Added 11 mins ago
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Senior Program Manager – AI Security Research
Centraprise
Toronto, ON
- Contract
We are looking for an experienced Senior Program Manager to lead and coordinate AI Security and cybersecurity research initiatives. The role involves managing projects from research and…
Added 11 mins ago
S
Optoelectronic Engineer
Sanmina
Ottawa, ON
- Full-time
…to meet our customers’ needs. The position, reporting to the Manager of Optical Design, involves both leading and supporting projects from concept definition, detailed design, process…
Added 11 mins ago
TS
Community Family Service Worker
The Salvation Army in Canada
Fort McMurray, AB
- Part-time
Collaborate with Community Ministries Manager to ensure effective program delivery
Added 11 mins ago
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Branch Manager
CDN
Grande Prairie, AB
- Full-time
We are looking to hire a Branch Manager to lead our Grande Prairie branch and take ownership of day-to-day operations on-site. This role is responsible for driving operational excellence,…
Added 11 mins ago
TH
ASSISTANT STORE MANAGER- GRAND PRAIRIE
The Home Depot Canada
Grande Prairie, AB
- Full-time
…their project needs quickly and fully. They work with the Store Manager to develop strategies and objectives to drive sales and profitability. They provide leadership to Associates so that…
Added 11 mins ago
T
Agile Development Manager
TechInsights
Ottawa, ON
- Full-time
TechInsights is seeking an experienced Agile Development Manager (ADM) to lead and optimize the performance of our software engineering and development teams. Reporting to the VP, Software…
Added 11 mins ago
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Balance Sheet Management Manager
BMO
Toronto, ON · FCP
- Full-time
As the Balance Sheet Management (BSM) Manager you will:

IMDEX

Global Account Manager

Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

The Global Account Manager owns IMDEX’s strategic relationship with a portfolio of major global mining and resources customers. The role connects customer priorities across corporate, regional and site levels with IMDEX’s full portfolio of technologies, software and services. It develops trusted senior relationships, creates and executes multi-year account strategies, coordinates IMDEX globally, and converts customer challenges into scalable solutions and sustainable commercial growth.

Success requires a global enterprise mindset: balancing long-term strategic partnership with disciplined opportunity execution, while providing customers with a consistent experience across geographies and enabling IMDEX teams to act as one coordinated partner.

ACCOUNTABILITY AND EXPECTED OUTCOMES

Own the global account strategy for assigned customers, including a clear value proposition, stakeholder map, growth priorities, competitive position, risks and a rolling multi-year roadmap.
Build executive relationships with senior customer decision-makers and influencers across corporate functions, regions and operating assets, positioning IMDEX as a trusted strategic partner.
Develop deep customer insight into business priorities, operating workflows, technology strategies, procurement models, performance challenges and investment drivers.
Create measurable customer value by shaping integrated solutions across the IMDEX portfolio and linking them to improved safety, productivity, decision quality, sustainability and operating performance.
Grow profitable revenue and share of wallet by identifying enterprise-wide opportunities, expanding successful solutions across sites and regions, and developing new commercial pathways for emerging technologies.
Lead complex opportunities from early engagement through business case development, proposal, negotiation, contracting and transition to implementation, with commercial terms that protect value for both IMDEX and the customer.
Coordinate IMDEX globally across regional management, operations, product, technical, commercial, legal, finance and executive leadership so the customer receives a consistent and joined-up experience.
Establish account governance and an effective engagement rhythm, including executive sponsorship, regular account reviews, opportunity prioritization, issue escalation and clear internal ownership.
Influence without direct authority, aligning regional and functional teams behind the account strategy while respecting local customer relationships, delivery responsibilities and commercial governance.
Translate strategic needs and market intelligence into actionable input for product strategy, solution development and investment priorities, while setting realistic expectations with customers.
Protect customer confidence by ensuring commitments are clear, delivery risks are surfaced early, customer issues are resolved at the appropriate level and lessons are shared across IMDEX.
Maintain commercial discipline through accurate CRM information, high-quality pipeline and forecast inputs, account performance tracking, contract awareness and timely reporting of risks and opportunities.
Represent IMDEX externally at senior customer forums and relevant industry events, communicating complex technical and commercial propositions with clarity and credibility.
Demonstrate IMDEX behaviors by speaking up with confidence and respect, being accountable for commitments, engaging others in decisions and building collaborative relationships across cultures and geographies.
Lead safely and responsibly by complying with IMDEX health, safety, environment, risk, compliance and Code of Conduct requirements, and by raising concerns through the appropriate channels.

QUALIFICATIONS, SKILLS AND EXPERIENCE

Significant senior-level experience in global or strategic account management, business development, enterprise solution selling or a comparable commercial leadership role.
Demonstrated success managing complex, multi-region customers and developing senior relationships within mining, resources, industrial technology or a similarly complex B2B environment.
Strong understanding of the mining value chain, customer operating models and the commercial adoption of technology, software and services.
Proven ability to create strategic account plans, originate and shape complex opportunities, build compelling business cases, and negotiate high-value, long-term commercial arrangements.
Commercial and financial acumen, including value-based selling, pricing, margin awareness, contracting, forecasting and risk management.
Ability to connect technical capabilities with customer outcomes and communicate complex solutions clearly to executive, operational, technical and procurement stakeholders.
Highly developed influencing, facilitation and stakeholder management skills, with the ability to mobilize cross-functional teams without relying on formal authority.
Excellent written, verbal and presentation skills in English. Additional language capability relevant to assigned accounts is advantageous.
Relevant tertiary qualification in business, engineering, geoscience, mining, technology or a related discipline, or equivalent practical experience.
Ability and willingness to travel internationally and work effectively across time zones, cultures and organizational boundaries.

HIGHLY REGARDED

Existing senior-level networks within major global mining and resources companies.
Experience scaling technology-enabled solutions across multiple operations, regions or business units.
Experience working for a mining company, METS provider, industrial technology business or specialist consultancy.

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More about this job

Responsibilities

Own strategic relationships and multi-year account strategies for major global mining and resources customers, developing executive partnerships and growing profitable revenue across IMDEX’s portfolio. Lead complex opportunities and coordinate global teams to deliver consistent customer experiences, protect commercial value, resolve issues, and translate customer needs into actionable product and solution input.

Requirements

Requires significant senior-level experience in strategic or global account management, business development, enterprise solution selling, or comparable commercial leadership, with success managing complex multi-region customers. Candidates should bring mining or similarly complex B2B industry knowledge, strong commercial and negotiation skills, the ability to influence cross-functional teams, excellent English communication, and willingness to travel internationally; a relevant tertiary qualification or equivalent experience is expected.

Skills

Global Account Management
Strategic Account Planning
Executive Relationship Building
Mining Industry Knowledge
Business Development
Enterprise Solution Selling
Opportunity Management
Value-Based Selling
Commercial Negotiation
Financial Acumen
Forecasting
Risk Management
Stakeholder Management
Cross-Functional Leadership
Customer Value Creation
CRM Management

Visa sponsorship

Not detected in the job text

Keywords

Global Account Management
Strategic Account Strategy
Mining
Resources
Mining Value Chain
Enterprise Solution Selling
Business Development
Technology
Software
Services
Executive Relationships
Stakeholder Mapping
Value-Based Selling
Business Case Development
Commercial Negotiation
Contracting
Pricing
Margin Management
CRM
Pipeline Management
Forecasting
Risk Management
Account Governance
Cross-Functional Coordination
Customer Value
Product Strategy
Solution Development
Health, Safety, Environment And Compliance
International Travel

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