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Added 3 days ago
Bilingual Language Assessor
London Cross Cultural Learner Centre
London, ON
$28.02 CAD / hour
Full-time · Temporary
…(35 hours per week), fixed-term contract Bilingual Language Assessor to join our team at our Windsor location, with a contract running until March 31,…
Added 4 days ago
Application Assessor
SURREY PLACE
ON
Full-time
Developmental Services Ontario Toronto Region (DSO TR) is seeking an Application Assessor. DSO TR is the access point to services and supports for families in the Toronto Region. It is one…
Added 6 days ago
Intake Coordinator
IME RESOURCES LLC
Calgary, AB
Full-time
…Travel Percentage: None, Direct IME is looking for a full-time Intake Coordinator to join our…
Added 6 days ago
Assessor Coordinator Degree
HealthCareersInSask.ca
Regina, SK
Part-time
Job Description: Under the direction of the Manager and as part of the interdisciplinary team, the Assessor Coordinator is responsible for case management services in an acute care area.…
Added 6 days ago
Assessor Coordinator Degree
HealthCareersInSask.ca
Regina, SK
Full-time
Job Description: Under the direction of the Manager, and as part of the interdisciplinary Convalescent Care Team, the Assessor Coordinator is responsible for the full scope of case…
Added 7 days ago
Assessor Coordinator Degree
HealthCareersInSask.ca
Regina, SK
Full-time
Job Description: Under the direction of the Manager, and as part of the interdisciplinary Convalescent Care Team, the Assessor Coordinator is responsible for the full scope of case…
Added 1 month ago
Intake Coordinator (32746)
IME RESOURCES LLC
Markham, ON
Temporary
…HourlyTravel Percentage: NoneDirect IME is looking for a full-time Intake Coordinator to join our…
Added 1 month ago
Intake Coordinator (32746)
Direct IME
Markham, ON
Temporary
…HourlyTravel Percentage: NoneDirect IME is looking for a full-time Intake Coordinator to join our…
Added 3 days ago
Kainaiwa Children’s Services Corporation - Assessor (BTCPS)
UpSourced HR
AB · Standoff, Alberta
Full-time
The focus of the Assessor is to determine whether a child is at risk as defined in the applicable legislation. The Assessor will determine how to proceed with a case, determine risk to the…
Added 3 days ago
Kainaiwa Children’s Services Corporation - Case Aid (BTCPS)
UpSourced HR
AB · Standoff, Alberta
Full-time
Under the direct supervision of the Assessor/Investigation Supervisor of Blood Tribe Child Protection Services Corporation, the Case Aid is responsible for supporting the Frontline Case…
Added 1 month ago
Assessor Coordinator Degree
HealthCareersInSask.ca
La Ronge, SK
Full-time
Salary or Pay Band: Pay Band Assessor Coordinator - Degree $36.721 to $44.902
Added 1 month ago
Intake Coordinator (32591)
IME RESOURCES LLC
Vaughan, ON
Full-time
…Percentage: NoneSOMA Medical Assessments is looking for a full-time Intake Coordinator to join our…
Added 1 month ago
Intake Coordinator (32591)
SOMA Medical Assessments
Vaughan, ON
Full-time
…Percentage: NoneSOMA Medical Assessments is looking for a full-time Intake Coordinator to join our…
Added 3 months ago
Assessor Coordinator Degree
HealthCareersInSask.ca
Saskatoon, Saskatchewan
Full-time
Job Description: Under the direction of the manager/ clinical supervisor, the Assessor Coordinator - Degree provides full scope case management services in assigned acute care area. Through…
Added 4 months ago
Intakes and Invesigations Team Lead
Siksika Family Services Corporation
Strathmore, Alberta
Full-time
Supervision Exercised: Intake, Assessor, Intake-Assessor (2), and After Hours Assessors (5)
Added 4 months ago
Bilingual Intake Assessor
Simcoe Muskoka Family Connexions
Barrie, Ontario
$60,598 to $74,767 CAD / year
Bilingual Intake Phone Assessor(s): 1.0 FTE – Barrie or Huntsville

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IME RESOURCES LLC

Intake Coordinator

4838 Richard Road SW Suite 300, Calgary, AB, T3E 6L1, Canada

Job type: Full-time
Posting language: English
Posted: Sep 15, 2026

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Original job description

Job Details: Job Location: Calgary, AB (Direct IME) - Calgary, AB, Position Type: Full Time, Salary Range: Undisclosed, Travel Percentage: None, Direct IME is looking for a full-time Intake Coordinator to join our team! The Intake Coordinator handles all aspects of a referral from receipt of referral through scheduling, to on to confirming attendance. Duties include, but not limited to, intake, scheduling, review of medical documents, customer service, data entry, telephone duties, and clinic coverage. The schedule is Monday to Friday 9:00 am to 5:00 pm MST ESSENTIAL DUTIES AND RESPONSIBILITIES: Handles the Intake of new referrals of various types from a variety of sources Reviews for complete information, appropriateness of assessor requested for benefits in question, determine if CAT review is required Inputs referral information into IME-Centric, adding case notes and archives emails in IME-Centric per Company policies Schedules examinations through IME Centric for single and multiple assessments Schedules and confirms appointment dates and times with physicians' offices Communicates with clients regarding appointment scheduling, physician CV's, appointment changes, no shows, cancellations, and receipt of medical records and/or images. Communicate with examinee as required by the client. Coordinates with the client to obtain required medical records prior to examination Reviews medical documents to check for conflict of interest, breaches in confidentiality, remove duplicates and confirm questions have been received and match the type of assessment requested. Moves cases to the appropriate queue to have medical documents sent to the assessor. Communicates with physicians, clients and or examinees regarding any changes due to cancellation or rescheduling Coordinates ancillary services such as interpretation, chaperones, transportation, and or exam site rentals when needed. Ensures the appropriate steps are taken to cancel and/or reschedule services upon appointment change or cancellation Make reminder calls to examinees in advance of the assessment date Confirms if examinee has attended assessment and requests consent forms. Inform client of any no shows and ask for direction. Handles and responds promptly to incoming calls, e- mails or faxes from physicians or clients requesting report status and/or information Assists with clinic coverage as required Arrange lodging and or transportation for out-of-town examinees, assists with directions, etc. Arranges for diagnostic tests as required. Monitors various work queues to ensure all cases are followed up on and moved forward per company standards Participate in various educational and or training activities as required Other duties as assigned Qualifications: EDUCATION AND/OR EXPERIENCE High school diploma or equivalent required. A minimum of one year related experience; or equivalent combination of training and experience. Experience in a medical or legal office preferred. QUALIFICATIONS Ability to handle multiple phone lines with heavy call volume. Ability to operate computer, fax, copier, scanner, and telephone Must be able to type a minimum of 35 W.P.M. Ability to follow instructions and respond to upper managements’ directions accurately Demonstrates accuracy and thoroughness. Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed. Must be able to work independently, prioritize work activities and use time efficiently. Must be able to maintain confidentiality. Must be able to demonstrate and promote a positive, team -oriented environment. Must be able to stay focused and concentrate under normal or heavy distractions. Must be able to work well under pressure and or stressful conditions. Must possess the ability to manage change, delays, or unexpected events appropriately. ABOUT US: Direct IME is one of Canada’s leading providers of independent medical assessments for a reason: your goal is our goal. At Direct IME we provide services to the legal community as well as insurers and employers. In the medical-legal sector whether its liability, medical malpractice, plaintiff or defense counsel, we provide unbiased medical reports across the entire spectrum. In the employment and insurance sector we assist in facilitating healthy employees and satisfied plan members through timely diagnosis, pro-active objective treatment recommendations, and most importantly, evidentiary opinion on return to work. Direct IME is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, or any other status protected under provincial or federal laws

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Responsibilities

The Intake Coordinator manages the full lifecycle of medical referrals, including scheduling examinations, coordinating ancillary services, and communicating with clients and physicians. They are also responsible for reviewing medical documents for accuracy and maintaining case records within the company's database.

Requirements

Candidates must have a high school diploma or equivalent and at least one year of related experience, preferably in a medical or legal office. Proficiency in computer operations and the ability to type at least 35 WPM are required.

Skills

Intake coordination
Scheduling
Medical document review
Customer service
Data entry
Telephone etiquette
Clinic coverage
Case management
Conflict of interest screening
Medical terminology
Time management
Communication skills
Attention to detail
Typing
Computer literacy

Visa sponsorship

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Keywords

Intake Coordinator
Medical-legal
Independent Medical Assessments
Scheduling
Data Entry
Medical Records
Customer Service
Clinic Coverage
Case Management
IME-Centric
Administrative Support
Conflict of Interest
Confidentiality
Diagnostic Tests
Referral Management
Physician Coordination
Appointment Confirmation
Medical Documentation
Office Administration

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