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Added 25 mins ago
AF
Client Service Representative - Calgary Brentwood Village (Part-Time)
ATB Financial
Calgary, AB
- Part-time
At ATB Financial, we're more than just a bank. We're a team dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing…
Added 25 mins ago
GO
Tenant Services Coordinator *REPOST*
Government of Manitoba
Churchill, MB
- Full-time
Experience utilizing and coordinating community and government-based resources and programs to provide support for a variety of client needs.
Added 25 mins ago
RV
Non-Urgent Transfer Attendant
Renfrew Victoria Hospital
Renfrew, ON
- Contract
…background, culture, skills, perspectives, and experiences that are representative of our current and evolving population. We are passionate about fostering a workplace where all people…
Added 25 mins ago
M
Senior Structural Project Engineer
McMillen
Vancouver, BC
- $114,000 to $187,000 CAD / year
- Full-time
McMillen, Inc. is seeking a highly skilled Senior Structural Project Engineer with 8-12 years of experience focused on water resource-related work. The candidate will work in a variety of…
Added 39 mins ago
SH
Case Coordinator
Southern Health-Santé Sud
Steinbach, MB
- Full-time
…The incumbent is responsible for providing a collaborative, client-driven process that assesses plans, implements, coordinates, monitors and evaluates the options and services required to…
Added 54 mins ago
C
Manager Business Communications Partner (Temporary 6-months)
CN
Montreal, QC · Greater Montreal Metropolitan Area
- Temporary
Act as a key representative of the Corporate and Marketing Communications team and advocate for the CN brand and stakeholder experience
Added 54 mins ago
DG
Représentant aux ventes de véhicules neuf | New vehicle sales representative
Dilawri Group of Companies
Dorval, QC
- Full-time
Accueillir le client et établir une relation de confiance;
Added 54 mins ago
SW
ScotiaMcLeod Administrative Associate - London, ON
Scotia Wealth Management
London, ON
- Full-time
Exceptional client service skills, providing a professional and respectful experience
Added 55 mins ago
SR
Outside Sales Representative
Sunbelt Rentals, Inc.
Okotoks, AB
- Full-time
Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales…
Added 55 mins ago
CB
Supply Chain Project Manager - M&E
Clark Builders
Edmonton, AB
- Full-time
…Business Development (BD) teams and project leadership about client prospects to secure SourceBlue (SB) business…
Added 55 mins ago
CB
Supply Chain Project Manager - MV/Cable
Clark Builders
Edmonton, AB
- Full-time
…Business Development (BD) teams and project leadership about client prospects to secure SourceBlue (SB) business…
Added 1 hour ago
V
Gestionnaire des opérations éoliennes - Dégélis, QC (Degelis, Quebec, CA, G5T 0C1)
Vestas
Dégelis, QC
- Full-time
Expérience en coaching et mobilisation d’équipes
Added 1 hour ago
BB
Electrician
Bosch Building Technologies
Fort St. John, BC
- $35 to $45 CAD / hour
- Full-time
…alternative solutions as needed to complete installations to client…
Added 1 hour ago
BB
Electrician
Bosch Building Technologies
Quesnel, BC
- $35 to $45 CAD / hour
- Full-time
…alternative solutions as needed to complete installations to client…
Added 1 hour ago
BB
Electrician
Bosch Building Technologies
Vanderhoof, BC
- $35 to $45 CAD / hour
- Full-time
…alternative solutions as needed to complete installations to client…
Added 1 hour ago
HI
Client Care Representative - Auto Insurance Trainee
HUB International
Lillooet, BC
- Full-time
…idea of hitting (and exceeding) targets while building genuine client relationships? If so, this is more than just a job - it's a career with unlimited…
Added 1 hour ago
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Client Care Representative – Auto Insurance Trainee
HUB International
Revelstoke, BC
- Full-time
…idea of hitting (and exceeding) targets while building genuine client relationships? If so, this is more than just a job - it's a career with unlimited…
Added 1 hour ago
BB
Electrician
Bosch Building Technologies North America
Vanderhoof, BC
- Full-time
…alternative solutions as needed to complete installations to client…
Added 1 hour ago
P
Account Representative (Ontario)
PCCA
London, ON
- Full-time
The Account Representative is responsible for retaining and growing revenue within an allocated portfolio of member pharmacies and other designated customer accounts in the assigned region.…
Added 1 hour ago
P
Account Representative (Alberta, British Columbia, Saskatchewan, Manitoba)
PCCA
Calgary, AB
- Full-time
The Account Representative is responsible for retaining and growing revenue within an allocated portfolio of member pharmacies and other designated customer accounts in the assigned region.…
Added 1 hour ago
CB
Supply Chain Project Manager - MV/Cable
Clark Builders
AB · Edmonton, AB
- Full-time
…Business Development (BD) teams and project leadership about client prospects to secure SourceBlue (SB) business…
Added 1 hour ago
OG
Part Time Assistant Administrator-Warehouse
OIA GLOBAL
ON · Ontario, Canada
- $21.2 to $24.52 CAD / hour
- Part-time
Update Client WMS system with order receipt and shipping.
Added 1 hour ago
CB
Supply Chain Project Manager - M&E
Clark Builders
AB · Edmonton, AB
- Full-time
…Business Development (BD) teams and project leadership about client prospects to secure SourceBlue (SB) business…
Added 1 hour ago
BB
Electrician
Bosch Building Technologies North America
Fort St. John, BC
- Full-time
…alternative solutions as needed to complete installations to client…
Added 1 hour ago
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Electrician
Bosch Building Technologies North America
Prince George, BC
- Full-time
…alternative solutions as needed to complete installations to client…

IMP Solutions

Tier 2 I.T. Administrator

Halifax, NS, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

A workplace that’s invested in your success. A team that truly values one another. A culture that is built upon integrity, passion and mutual respect. Are you ready to join a team of talented IT experts and take your career to new heights? If so, IMP Solutions is right for you.

The Opportunity

A workplace that’s invested in your success. A team that truly values one another. A culture built on integrity, passion, and mutual respect. Are you ready to join a team of talented IT professionals and take your career to the next level? If so, IMP Solutions wants to hear from you.

IMP Solutions, a division of IMP Group Limited, provides IT products and IT and business consulting services to clients across Canada. We are currently seeking an experienced and motivated I.T. Administrator to join our Managed Services team in Halifax, Nova Scotia.

This is an exciting opportunity to become part of a growing, high-performing team that is committed to service excellence and passionate about delivering meaningful solutions for our clients.

Position Overview

The I.T. Administrator plays a key role in supporting and maintaining client IT environments across server, network, and cloud platforms. This role acts as an escalation point for front-line support while ensuring systems are secure, reliable, and performing optimally. The successful candidate will bring strong technical expertise, excellent customer service skills, and a proactive approach to problem-solving.

What You Will Do

Provide exceptional customer service by taking ownership of monitoring alerts and reported end-user issues
Contact customers upon ticket reception to validate issue priority, schedule service, and provide ongoing updates
Accurately document, categorize, and update all incidents and service requests within the ticketing system
Serve as an escalation point for front-line technical support, providing guidance and assistance
Troubleshoot and resolve hardware, software, and network connectivity issues
Perform server administration including Active Directory, Group Policy, RDS, patching, ESX, Hyper-V, DHCP, DNS, and backups
Administer and support network infrastructure including firewalls, routing, switching, and performance troubleshooting
Respond to and remediate server and network monitoring alerts
Provide administration and troubleshooting support for Office 365 and Microsoft Azure environments

What You Need To Succeed

Three (3) or more years of experience in back-office or Service Desk support
Post-secondary education in Computer Science or a related field, or equivalent experience
Strong understanding of operating systems, business applications, printing systems, and network environments
Proven diagnostic and troubleshooting skills
Excellent written and verbal communication skills with strong interpersonal abilities
Ability to work professionally in a fast-paced environment
Detail-oriented with strong organizational and time-management skills
Customer-focused, patient, approachable, and adaptable

If you are interested in joining our winning team and have what it takes to be successful in a dynamic industry, apply online with your resume by September 11th, 2026.

What We Offer You

Comprehensive health and dental benefits
RRSP contribution matching
3 weeks paid vacation annually
Professional development and training opportunities

IMP is committed to Employment Equity and our goal is to be a diverse workforce that is representative at all job levels. We welcome applicants from Aboriginal people, visible minority groups, persons with disabilities and women in occupations and positions where they are under-represented. If you are a member of one of the equity groups, you are encouraged to self-identify on either your cover letter or resume.

IMP Solutions is a division of IMP Group Limited.

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More about this job

Responsibilities

Support and maintain client server, network, and cloud environments, including administering systems and resolving hardware, software, connectivity, and monitoring issues. Manage service tickets and customer updates, and provide escalation support to front-line technicians.

Requirements

Requires at least three years of back-office or Service Desk support experience and post-secondary education in Computer Science or a related field, or equivalent experience. Candidates should have strong technical troubleshooting, communication, organizational, and customer-service skills, and knowledge of operating systems, business applications, printing systems, and network environments.

Skills

Customer Service
Incident Management
Technical Troubleshooting
Server Administration
Active Directory
Group Policy
Remote Desktop Services
VMware ESX
Hyper-V
DHCP
DNS
Backup Administration
Network Administration
Firewall Administration
Microsoft 365
Microsoft Azure

Benefits

Health Benefits
Dental Benefits
RRSP Contribution Matching
Three Weeks Paid Vacation
Professional Development and Training

Visa sponsorship

Not detected in the job text

Keywords

Managed Services
Service Desk
Back-Office Support
Incident Management
Service Requests
Ticketing System
Operating Systems
Business Applications
Printing Systems
Network Environments
Hardware Troubleshooting
Software Troubleshooting
Network Connectivity
Server Administration
Active Directory
Group Policy
Remote Desktop Services
Patching
VMware ESX
Hyper-V
DHCP
DNS
Backups
Network Infrastructure
Firewalls
Routing
Switching
Monitoring Alerts
Microsoft 365
Microsoft Azure

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