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Added 15 mins ago
NG
Data Center Technician Toronto
nesevo Group
Toronto, ON
- Part-time
nesevo is a global leader in data center solutions, offering a full spectrum of services, from structured cabling and data center relocation to IT procurement and end-to-end infrastructure…
Added 30 mins ago
W
Deskside Support Technician
Worley
Calgary, AB
- Full-time
Role Description The Deskside Support Technician is a full-time, on-site role based in Calgary, AB, responsible for providing hands-on technical support to end users. Daily activities…
Added 30 mins ago
T
Technicien(ne) De Centre De Données
TEKsystems
Pointe-Claire, QC
- $20 to $25 CAD / hour
- Contract
…experience, job knowledge, geographic location, internal equity, and other pertinent job-related…
Added 30 mins ago
T
DCO
TEKsystems
Burnaby, BC
- $65,000 to $75,000 CAD / year
- Full-time
…critical role, managing the day-to-day operations, maintenance, and optimization of the electrical and mechanical infrastructure supporting our clients mission-critical facilities. The…
Added 1 hour ago
OT
IT Systems Support Specialist
Odyssey Trust Company
Calgary, AB
- Full-time
Providing technical support to end-users across the organization in a timely and positive manner
Added 1 hour ago
OT
IT Systems Support Specialist
Odyssey Trust Company
Calgary, AB
- Full-time
Providing technical support to end-users across the organization in a timely and positive manner
Added 1 hour ago
TG
Audio Visual Support Intern
TMX Group
Toronto, ON
- $20 to $23 CAD / hour
- Full-time
We are seeking a highly organized, proactive, and technically minded AV Support Intern to join our Global Technology Services (GTS) team. This vital role is responsible for ensuring…
Added 1 hour ago
AO
System Support Specialist
Archdiocese of Halifax-Yarmouth
Halifax, NS
- Full-time
The System Support Specialist provides timely and knowledgeable information systems management and support to parish and diocesan staff. This role responds to user requests for support on…
Added 2 hours ago
Data Center Associate
DSV
Pointe-Claire, QC
The Data Center Associates is responsible for material handling, inventory management, customer service, and the movement of equipment and components within a data center environment. This…
Added 2 hours ago
R
Sales Associate Commercial & Sales
RONA
Laval, QC
- Full-time
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to…
Added 2 hours ago
SB
Information Technology Support Technician
Sharp Brains
Windsor, ON
- $3,500 to $4,400 CAD / month
- Full-time
We are looking for an End User Computing (EUC) Support Specialist to provide Level 1 IT support and assist with end-user account, device, and application management. The ideal candidate…
Added 2 hours ago
Systems Administrator-GCGCON
Great Canadian Entertainment
Toronto, ON
Under the general direction of the Manager, Systems and Infrastructure, the Systems Administrator is responsible for the implementation, administration, maintenance, monitoring, and support…
Added 2 hours ago
TG
Audio Visual Support Intern
TMX Group
Toronto, ON
- $20 to $23 CAD / hour
- Full-time
We are seeking a highly organized, proactive, and technically minded AV Support Intern to join our Global Technology Services (GTS) team. This vital role is responsible for ensuring…
Added 3 hours ago
IS
Tier 2 I.T. Administrator
IMP Solutions
Halifax, NS
- Full-time
The I.T. Administrator plays a key role in supporting and maintaining client IT environments across server, network, and cloud platforms. This role acts as an escalation point for…
Added 3 hours ago
IS
Tier 1 Service Desk Associate
IMP Solutions
Halifax, NS
- Full-time
We are seeking a motivated and customer-focused Service Desk Associate to join our Managed Services team in Halifax, Nova Scotia. This role serves as the front line of technical support,…
Added 3 hours ago
G
IT Services Specialist
Genesys
Toronto, ON
- Full-time
Genesys IT is seeking an IT Services Specialist to join our AMER team in Toronto. This hands-on L2/L3 role provides advanced technical support and a high-quality employee technology…
Added 3 hours ago
CI
Student Intern, Human Resources Information Systems (HRIS)
Celestica International LP
Toronto, ON
- $24 to $30 CAD / hour
As a global technology leader, Celestica designs, engineers, and manufactures industry-leading products and services that drive customer success and market advancement. Headquartered in…
Added 3 hours ago
D
Mobile Infrastructure Technician
Dexterra
Grande Prairie, AB
- Full-time
Install camera and security systems, including alarms, sensors, and support hardware.
Added 4 hours ago
Staff Technical Program Manager - AI/ML
PlayStation Global
Waterloo, ON
…Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100…
Added 4 hours ago
Field Services - Project Lead
Wenco (a Hitachi Construction Machinery subsidiary)
Richmond, BC
Coordinate field analysts, hardware specialists and technical staff with clear tasks, scheduling and escalation support, and mentor them in project execution and client communication
Added 4 hours ago
SB
End User Support Specialist
Sharp Brains
Windsor, ON
- $3,500 to $4,200 CAD / month
- Full-time
We are looking for an End User Computing (EUC) Support Specialist to provide Level 1 IT support and assist with end-user account, device, and application management. The ideal candidate…
Added 4 hours ago
MP
Systems Administrator
Michael Page
Toronto, ON · Greater Toronto Area, Canada
- $40 to $50 CAD / hour
- Contract
…environments, including servers, operating systems, networking, and user support. They will demonstrate strong technical troubleshooting abilities, an understanding of infrastructure…
Added 4 hours ago
E
Architecte matériel senior
EXFO
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
As a Senior Hardware Architect, you will provide technical leadership for EXFO's high-speed hardware platforms (106.25 Gbps, 224 Gbps and beyond) and embedded systems. You will evaluate…
Added 4 hours ago
TC
Junior IT Support Analyst
The Citco Group Limited
Halifax, NS
- Full-time
The IT Junior Support Analyst provides IT infrastructure support for all employees in the local office and within the region. The IT Junior Support Analyst s responsible for resolving…
Added 4 hours ago
08 - Operations Engineering Specialist
Celestica International LP
Toronto, ON
…defect monitoring /reporting, corrective action processes, and supplier audits. Electronic component technical expertise required to interface with customers and suppliers on deep technical…

IMP Solutions

Tier 2 I.T. Administrator

Halifax, NS, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

A workplace that’s invested in your success. A team that truly values one another. A culture that is built upon integrity, passion and mutual respect. Are you ready to join a team of talented IT experts and take your career to new heights? If so, IMP Solutions is right for you.

The Opportunity

A workplace that’s invested in your success. A team that truly values one another. A culture built on integrity, passion, and mutual respect. Are you ready to join a team of talented IT professionals and take your career to the next level? If so, IMP Solutions wants to hear from you.

IMP Solutions, a division of IMP Group Limited, provides IT products and IT and business consulting services to clients across Canada. We are currently seeking an experienced and motivated I.T. Administrator to join our Managed Services team in Halifax, Nova Scotia.

This is an exciting opportunity to become part of a growing, high-performing team that is committed to service excellence and passionate about delivering meaningful solutions for our clients.

Position Overview

The I.T. Administrator plays a key role in supporting and maintaining client IT environments across server, network, and cloud platforms. This role acts as an escalation point for front-line support while ensuring systems are secure, reliable, and performing optimally. The successful candidate will bring strong technical expertise, excellent customer service skills, and a proactive approach to problem-solving.

What You Will Do

Provide exceptional customer service by taking ownership of monitoring alerts and reported end-user issues
Contact customers upon ticket reception to validate issue priority, schedule service, and provide ongoing updates
Accurately document, categorize, and update all incidents and service requests within the ticketing system
Serve as an escalation point for front-line technical support, providing guidance and assistance
Troubleshoot and resolve hardware, software, and network connectivity issues
Perform server administration including Active Directory, Group Policy, RDS, patching, ESX, Hyper-V, DHCP, DNS, and backups
Administer and support network infrastructure including firewalls, routing, switching, and performance troubleshooting
Respond to and remediate server and network monitoring alerts
Provide administration and troubleshooting support for Office 365 and Microsoft Azure environments

What You Need To Succeed

Three (3) or more years of experience in back-office or Service Desk support
Post-secondary education in Computer Science or a related field, or equivalent experience
Strong understanding of operating systems, business applications, printing systems, and network environments
Proven diagnostic and troubleshooting skills
Excellent written and verbal communication skills with strong interpersonal abilities
Ability to work professionally in a fast-paced environment
Detail-oriented with strong organizational and time-management skills
Customer-focused, patient, approachable, and adaptable

If you are interested in joining our winning team and have what it takes to be successful in a dynamic industry, apply online with your resume by September 11th, 2026.

What We Offer You

Comprehensive health and dental benefits
RRSP contribution matching
3 weeks paid vacation annually
Professional development and training opportunities

IMP is committed to Employment Equity and our goal is to be a diverse workforce that is representative at all job levels. We welcome applicants from Aboriginal people, visible minority groups, persons with disabilities and women in occupations and positions where they are under-represented. If you are a member of one of the equity groups, you are encouraged to self-identify on either your cover letter or resume.

IMP Solutions is a division of IMP Group Limited.

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More about this job

Responsibilities

Support and maintain client server, network, and cloud environments, including administering systems and resolving hardware, software, connectivity, and monitoring issues. Manage service tickets and customer updates, and provide escalation support to front-line technicians.

Requirements

Requires at least three years of back-office or Service Desk support experience and post-secondary education in Computer Science or a related field, or equivalent experience. Candidates should have strong technical troubleshooting, communication, organizational, and customer-service skills, and knowledge of operating systems, business applications, printing systems, and network environments.

Skills

Customer Service
Incident Management
Technical Troubleshooting
Server Administration
Active Directory
Group Policy
Remote Desktop Services
VMware ESX
Hyper-V
DHCP
DNS
Backup Administration
Network Administration
Firewall Administration
Microsoft 365
Microsoft Azure

Benefits

Health Benefits
Dental Benefits
RRSP Contribution Matching
Three Weeks Paid Vacation
Professional Development and Training

Visa sponsorship

Not detected in the job text

Keywords

Managed Services
Service Desk
Back-Office Support
Incident Management
Service Requests
Ticketing System
Operating Systems
Business Applications
Printing Systems
Network Environments
Hardware Troubleshooting
Software Troubleshooting
Network Connectivity
Server Administration
Active Directory
Group Policy
Remote Desktop Services
Patching
VMware ESX
Hyper-V
DHCP
DNS
Backups
Network Infrastructure
Firewalls
Routing
Switching
Monitoring Alerts
Microsoft 365
Microsoft Azure

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