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Added 35 mins ago
A
Enterprise Account Manager / Gestionnaire de compte client entreprise
AKUR8
Montreal, QC
- Full-time
Powered by expert engineering, data, product, and actuarial teams, Akur8 enables insurers to model risk up to 10x faster while maintaining transparency, explainability, and regulatory trust.
Added 35 mins ago
AS
Sr Analyst, IT Vendor Management - P4
Apex Systems
Toronto, ON
- $100 to $115 USD / hour
- Contract
…technology vendor portfolio. This role serves as a subject matter expert (SME) and day-to-day lead across vendor ecosystem and contracts while actively mentoring junior analysts and…
Added 35 mins ago
T
Senior Azure Platform Engineer
TEEMA
Richmond, BC
- $130,000 to $145,000 CAD / year
- Full-time
Create reference architectures, technical standards, implementation patterns, architecture decision records, and platform roadmaps.
Added 1 hour ago
SM
RQ11485 – Data Architect/Modeller – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…and work with development teams to support the development of technical…
Added 1 hour ago
WR
Account Executive
WOW Recruitment
Toronto, ON
- $80,000 to $90,000 CAD / year
- Full-time
Manage Fast-Moving Projects: Coordinate multiple marketing campaigns, timelines, approvals, and deliverables across internal creative, compliance, and technical teams.
Added 1 hour ago
C
Principal Engineer - Android
COSMO
Remote, Canada
- $120,000 to $140,000 CAD / year
- Full-time
- Remote
Role Summary: We are looking for a Principal Engineer to set the technical direction for our Android platform and raise the engineering bar across the organization. As the most senior…
Added 1 hour ago
A
Principal Solution Architect - Product (Fraud / Cybersecurity Focus)
ATB
Calgary, AB · Edmonton, AB
- Full-time
Technical Leadership: Act as the subject matter expert for Fraud detection and cybersecurity project implementation and integration best practices. Act as a bridge between data and security…
Added 1 hour ago
M
Customer Experience Engineer / M365
Microsoft
Toronto, ON
- Full-time
Act as a Subject Matter Expert on at least one core workload (SharePoint, Microsoft Copilot, Exchange(Preferred), Microsoft Teams,) to assist a broad set of customers.
Added 1 hour ago
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Sr. Solution Consultant - Bilingual (French/English) / Consultant en solution principal – Bilingue (français/anglais)
UKG
Remote, Canada
- Full-time
- Remote
Acting as the subject matter expert for clients on the UKG Ready product
Added 1 hour ago
BS
Spécialiste Clinique Flex II
Boston Scientific
Levis, QC
- Full-time
…be looked to by customers and colleagues as a subject matter expert who will provide invaluable on-site, daily support for complex neuromodulation…
Added 1 hour ago
EC
IT Operations US & Canada Business Relationship Manager
Eaton Corporation
Airdrie, AB · Calgary, AB · Burlington, ON
- Full-time
Identify and eliminate redundant, non-standard, or low-value solutions that increase operational complexity, support costs, or technical debt.
Added 2 hours ago
TG
Analyst
The Global Institute for Health and Human Rights
Chatham-Kent, ON · Chatham, ON
- Volunteer
…capital markets decisions. With a strong focus on client service, technical excellence, and long-term partnerships, Chatham combines deep expertise with a collaborative, people-centered…
Added 2 hours ago
MS
Marketing Coordinator
Marberg Staffing
Toronto, ON
- $28 to $33 CAD / hour
- Temporary
Strong data entry skills and expert level attention to detail (will be tested).
Added 2 hours ago
Asset Management Consultant
WSP
Toronto, ON
…regional market development and, working alongside the senior technical team, to provide technical deliverables to clients, including development of asset management plans and associated…
Added 2 hours ago
TS
Business Development Representative - Microsoft Cloud Software (SAAS) | Représentant du développement des affaires - Logiciels Cloud Microsoft (SAAS)
TD SYNNEX Canada ULC
Quebec, QC · St. Laurent, Quebec
- Full-time
Provide customer consultations and product or program guidance as a subject matter expert.
Added 2 hours ago
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Person and Family Centered Care Coordinator
Interior Health Authority
Kelowna, BC
- Full-time
…public/patient partners and IH PFCC champions. The Coordinator is an expert in the design, creation, and production of reports for various user groups and individuals; provides technical…
Added 2 hours ago
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Senior Solution Architect Workday , HCM & Financials
Canadian Standards Association
Toronto, ON
- Full-time
…Human Capital Management (HCM). This role is subject matter expert for both pillars and owns the functional configuration of financial and HCM business processes, the Workday foundation…
Added 3 hours ago
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NA Sales Representative, Commercial EXA & Hardware Sales Specialist
Oracle
Canada
- Full-time
Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization.
Added 3 hours ago
MS
Regulatory Support Clerk
Marberg Staffing
Toronto, ON
- Temporary
Expert level data entry skills and attention to detail (will be tested).
Added 3 hours ago
BA
SERVICE CONSULTANT
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
…and software, they will communicate with varying levels of technical understanding customer repairs and estimated times of repair. The successful candidate will be energetic, conscientious…
Added 3 hours ago
Systems Administrator 3
British Columbia Lottery Corporation
BC · Hybrid - Kamloops or Vancouver, BC
The Systems Administrator 3 acts as a senior technical resource in application/service architecture, application design and delivery, translating business and technical requirements into…
Added 3 hours ago
UH
Financial Analyst II
University Health Network
Toronto, ON
- Full-time
…position requires an action-oriented individual, with strong technical skills, good business acumen, and demonstrated problem solving capabilities. The ideal candidate possesses the ability…
Added 3 hours ago
P&
Food Safety & Quality Assurance Compliance Manager
Parrish & Heimbecker, Limited
Cambridge, ON
- Full-time
…Corporate and Operations teams. Acting as a subject matter expert, you will provide guidance, tools, and best practices to drive continuous improvement, ensure regulatory compliance, and…
Added 3 hours ago
M
Product Support Expert
Meltwater
Toronto, ON
- Full-time
Are you ready to embark on the exciting role of Product Support Expert at Meltwater? We're seeking dedicated individuals like you to join our dynamic team and elevate our customer…
Added 3 hours ago
OW
Oliver Wyman - Senior Lead AI Engineer
Oliver Wyman
Toronto, ON
- Full-time
…Lead AI Engineer, you are primarily responsible for managing technical projects and helping teams design and build AI/ML systems and pipelines that consistently drive solutions to be…

impact.com

Partnership Trust & Safety Manager

Victoria, BC, Canada

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Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

About impact.com
impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products - Performance (affiliate), Creator (influencer), and Advocate (customer referral) - unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, and Fanatics, rely on impact.com to power more than 350,000 partnerships that deliver measurable business results.

Your Role at impact.com:

The Marketplace Partnership Trust & Safety Manager helps set the standards that keep the marketplace trustworthy for everyone. You’ll define what acceptable behavior looks like, decide who gets access and how they’re verified, write the policies that govern marketplace engagement, advertising, and content (including AI-assisted promotions), and make sure both sides of the marketplace have accurate information and clear communication about the standards and behaviors required to participate. This role combines policy design, operational rigor, and data stewardship, and it requires someone who can explain decisions clearly to advertisers and publishers alike.

What You’ll Do

Define standards for marketplace behavior, including what counts as spam or unwanted messaging, acceptable outreach frequency and targeting, and prohibited or inappropriate content in partner-to-partner and partner-to-consumer communication.
Own standards and vetting criteria for all marketplace actors, along with the processes that confirm partner identity, ownership, and legitimacy.
Research and develop marketplace policies governing participation and behavior, and define policy for allowed advertising models and content, including AI-generated or AI-assisted promotional content published by partners.
Drive fair contracting standards, transparency, tracking quality, and the dispute-resolution standards the platform commits to.
Define and enforce standards for marketplace data, such as affiliate types, verticals, categories, and media properties.
Drive listing quality so that accurate and complete information is available to both advertisers and partners.
Partner with Data Science to monitor behavioral and transactional data and identify fraud trends, policy violations, and emerging safety risks.
Support the development and continuous improvement of Trust & Safety metrics, dashboards, and alerting systems.
Partner with enforcement teams to optimize workflows and automate incident categorization and prioritization.
Own trust and safety communication with both sides of the marketplace: proactive policy updates and compliance guidance for publishers, and confidence-building updates for advertisers.
Work with marketplace ops, legal, engineering, and customer support teams to align strategy with marketplace governance goals.
Serve as a subject matter expert on how data integrity affects user engagement, gross transaction value (GTV), safety, and compliance outcomes.

What You’ll Bring

5+ years of experience in trust and safety, marketplace policy, marketplace operations, business analysis, platform integrity, or a closely related field, ideally in an advertising, affiliate, or partnership ecosystem
Strong SQL skills and experience with BI tools such as Looker, Tableau, or Power BI
Experience writing clear, enforceable policy and translating it into operational processes and guidance
Solid understanding of data governance, data lifecycle, and taxonomy development, and experience defining standards for data that multiple teams depend on
Working knowledge of partner vetting, identity verification, or fraud and abuse prevention in a two-sided marketplace
Familiarity with advertising models, affiliate or performance marketing, tracking or attribution concepts, product listing standards, user reputation systems, and content moderation workflows
Current knowledge of issues around AI-generated content, including disclosure, misrepresentation, and brand safety
Strong communication and collaboration skills, with the ability to bridge technical and non-technical stakeholders and explain policy decisions to external partners and internal teams
Comfort making judgment calls with incomplete information and documenting the reasoning behind them
Bachelor’s degree in Business, Data Science, Economics, or a related field (Master’s preferred)

Nice to Have

Bachelor’s degree in Business, Data Science, Economics, or a related field (Master’s preferred) or equivalent experience
Experience with Python, R, or other scripting languages for data analysis
Experience with contract or terms standards for marketplaces
Background in dispute resolution or appeals processes
Exposure to marketplace platforms (e.g., e-commerce, gig economy, peer-to-peer)
Understanding of GDPR, content policy, or platform liability frameworks
Experience working with global markets and regional regulatory requirements

Salary Range: $150,000 - $170,000.00 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits and Perks:

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

Medical, Dental, and Vision insurance
Office-only catered lunch every Tuesday and Thursday, a healthy snack bar, and great coffee to keep you fueled
Flexible spending accounts and 401(k)
Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI_Victoria #LI_Seattle #LI_New_York

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More about this job

Responsibilities

The manager will define and enforce marketplace standards, including policies for content, advertising, and partner behavior to ensure a safe and trustworthy environment. They will also collaborate with data science and enforcement teams to monitor fraud, identify risks, and optimize operational workflows.

Requirements

Candidates must have 5+ years of experience in trust and safety, marketplace operations, or platform integrity, along with strong SQL skills. A bachelor's degree in a relevant field is required, with a preference for candidates who understand data governance and AI-generated content issues.

Skills

Trust and safety
Marketplace policy
SQL
Data governance
Fraud prevention
Identity verification
Affiliate marketing
Content moderation
Data analysis
Policy design
Stakeholder management
Looker
Tableau
Power BI
Risk assessment
Compliance

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k)
Flexible spending accounts
Responsible PTO policy
Mental health and wellness benefit
Gym reimbursement
Restricted Stock Units
Coursera subscription
Parental leave
Technology stipend
Internet allowance

Visa sponsorship

Not detected in the job text

Keywords

Trust and Safety
Marketplace Policy
Affiliate Marketing
SQL
Looker
Tableau
Power BI
Data Governance
Fraud Prevention
Identity Verification
Content Moderation
AI-generated Content
Brand Safety
Data Science
Compliance
GDPR
Platform Integrity
Business Analysis
Performance Marketing
Attribution
User Reputation
Dispute Resolution
Marketplace Operations
Python
R
GTV
Taxonomy Development
Stakeholder Management
Policy Design
Risk Management

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