Personal Lines Account Manager
- Toronto, ON, Canada
- Etobicoke, ON, Canada
Base salary of $55,000–$70,000 · Full-time
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Job details
- Pay
- Base salary of $55,000–$70,000
- Job type
- Full-time
- Apply by
- Experience
- Ideally, 3–5 years of personal lines brokerage experience.
- Posting language
- English
- Posted
Original job description
You will manage approximately 1,000 house accounts, provide excellent client service, remarket policies, and identify opportunities to grow existing home and auto business.
Key Responsibilities
- Service and manage an established portfolio of personal lines home and auto accounts.
- Handle policy changes, renewals, coverage inquiries, and client requests.
- Remarket policies to identify competitive rates and coverage options.
- Generate new and expanded business through cross-selling home and auto insurance.
- Maintain accurate records using Applied Epic and insurer portals.
- Build strong relationships with clients and insurance markets.
- Active RIBO licence in good standing.
- Ideally, 3–5 years of personal lines brokerage experience.
- Hands-on experience with Applied Epic and insurer portals.
- Strong knowledge of personal lines, remarketing, and client service.
- Excellent communication and telephone etiquette.
- Consistent employment history and a commitment to long-term growth.
Compensation and Benefits
- Base salary of $55,000–$70,000
- 15% commission on eligible new and expanded home and auto business; renewals are excluded.
- Training and support to develop market knowledge.
At Aplin - together with our brands CompuStaff, Impact Recruitment, and Vantix Systems - we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers. Accommodation is available upon request throughout all stages of the recruitment process.
More about this job
Responsibilities
Manage an established portfolio of approximately 1,000 personal lines home and auto accounts, handling policy changes, renewals, coverage inquiries, and client requests. Remarket policies, identify opportunities to cross-sell and grow existing business, maintain accurate records in Applied Epic and insurer portals, and build strong client and market relationships.
Requirements
An active RIBO licence in good standing is required, along with strong personal lines, remarketing, and client-service knowledge; three to five years of brokerage experience is preferred. Hands-on experience with Applied Epic and insurer portals, excellent communication and telephone etiquette, a consistent employment history, and commitment to long-term growth are sought; CAIB/CIP education, high-net-worth experience, and Portuguese language skills are assets.
Skills
- Personal Lines Insurance
- Home and Auto Insurance
- Account Management
- Client Service
- Policy Changes
- Renewals
- Policy Remarketing
- Cross-Selling
- Coverage Knowledge
- Applied Epic
- Insurer Portals
- Client Relationship Building
- Communication
- Telephone Etiquette
- RIBO Licensing
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Sales
- Finance & Accounting
Keywords
- Personal Lines
- Home Insurance
- Auto Insurance
- RIBO Licence
- Applied Epic
- Insurer Portals
- Policy Remarketing
- Account Management
- Client Service
- Policy Changes
- Renewals
- Coverage Inquiries
- Cross-Selling
- New Business
- Expanded Business
- Insurance Brokerage
- CAIB
- CIP
- High-Net-Worth Personal Lines
- Wawanesa
- Intact
- Aviva
- Definity
- CAA
- SGI
- Hagerty
- Managing General Agents
- Portuguese