Personal Lines Team Lead
- Edmonton, AB, Canada
Base salary between $60,000 - $70,000, rewarding your leadership and dedication. · Full-time
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Job details
- Pay
- Base salary between $60,000 - $70,000, rewarding your leadership and dedication.
- Job type
- Full-time
- Apply by
- Experience
- Alberta Insurance License Level 2 with at least 5 years’ experience in an insurance brokerage environment
- Posting language
- English
- Posted
Original job description
Join a community focused insurance team as a Personal Lines Team Lead and help us deliver personalized service. Our client is a locally rooted, culture driven brokerage that values integrity, collaboration, and growth. If you're passionate about leading with heart and making a meaningful impact, this is the perfect opportunity to bring your leadership skills to a company where everyone feels like family.
Compensation
At Aplin - together with our brands CompuStaff, Impact Recruitment, and Vantix Systems - we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers. Accommodation is available upon request throughout all stages of the recruitment process.
Compensation
- Base salary between $60,000 - $70,000, rewarding your leadership and dedication.
- Comprehensive health benefits plan
- RRSP matching program to help build your financial future
- Generous vacation days with flexible wellness time to support work-life balance
- Tuition reimbursement and contributions toward gym and exercise programs
- Recognition programs, biweekly awards, and performance incentives
- Monthly catered lunches, quarterly team outings, and annual retreats offering fun and connection
- Lead and motivate a team of Personal Lines Service Brokers, fostering a supportive and collaborative environment
- Provide ongoing coaching and mentorship to help team members excel and grow
- Analyze and refine workflows to improve efficiency and client experience
- Monitor service quality, analyze performance metrics, and implement continuous improvements
- Support staffing decisions, conduct performance reviews, and facilitate training opportunities
- Promote a culture of respect, transparency, and community within your team
- Ensure all activities comply with company policies and local regulatory standards during standard business hours
- Alberta Insurance License Level 2 with at least 5 years’ experience in an insurance brokerage environment
- Proven leadership skills with a track record of managing and developing teams
- Experience with Applied Systems
- Strong organizational, analytical, and interpersonal abilities
At Aplin - together with our brands CompuStaff, Impact Recruitment, and Vantix Systems - we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers. Accommodation is available upon request throughout all stages of the recruitment process.
More about this job
Responsibilities
Lead, coach, and develop a team of Personal Lines Service Brokers while fostering a supportive, collaborative, and respectful environment. Improve workflows and client experience, monitor service quality and performance, support staffing and training, and ensure compliance with company policies and local regulations.
Requirements
Requires an Alberta Insurance License Level 2 and at least five years of experience in an insurance brokerage environment. Candidates must have proven team leadership experience, familiarity with Applied Systems, and strong organizational, analytical, and interpersonal abilities.
Skills
- Team Leadership
- Coaching and Mentorship
- Workflow Improvement
- Client Service
- Service Quality Monitoring
- Performance Analysis
- Staffing
- Performance Reviews
- Training
- Regulatory Compliance
- Organization
- Analytical Skills
- Interpersonal Skills
- Applied Systems
Benefits
- Comprehensive Health Benefits
- RRSP Matching
- Generous Vacation Days
- Flexible Wellness Time
- Tuition Reimbursement
- Gym and Exercise Program Contributions
- Recognition Programs
- Performance Incentives
- Catered Team Lunches
- Team Outings
- Annual Retreats
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Customer Service & Support
- Finance & Accounting
Keywords
- Personal Lines Insurance
- Insurance Brokerage
- Alberta Insurance License Level 2
- Applied Systems
- Team Leadership
- Personal Lines Service Brokers
- Coaching
- Mentorship
- Workflow Improvement
- Client Experience
- Service Quality
- Performance Metrics
- Continuous Improvement
- Staffing
- Performance Reviews
- Training
- Regulatory Compliance
- Insurance Policies