Corporate Account Manager

Imperial Brady is a leading distributor of foodservice packaging, facilities maintenance supplies, printing papers, and equipment across North America. With a strong and growing presence in Canada, we proudly serve Canadian businesses and communities with the highest standards of quality, reliability, and service.

A Deep Canadian Legacy

Imperial Brady Canada is deeply rooted in the country, with over 135 years of Canadian history and a workforce of 1,500 Canadian employees. Our operations span 35 locations from coast to coast, including Saint John, Newfoundland and Vancouver, British Columbia - ensuring efficient service and local support nationwide. We are incorporated in Canada, and our 100% Canadian leadership team ensures that decisions for Canada are made in Canada.

Trusted by Canadian Businesses

We are a key distributor partner to many Canadian manufacturers, supporting long-standing relationships and ensuring the timely availability of high-quality products. Our Canadian customer service team understands the unique needs of Canadian businesses and delivers tailored solutions with a local touch.

Imperial Brady Canada, leading national distributor, has a job open in Mississauga, ON. We are seeking a Corporate Account Manager to support our National Accounts organization, with a strong focus on new business development and profitable growth. In collaboration with the Corporate Account Executive (CAE), this role supports the overall customer relationship management of new and existing corporate accounts. The successful candidate will play a key role in identifying, developing, and executing new business opportunities while supporting current and incremental sales, AGM and profitability, service excellence, contract compliance, and sustainable account growth.

Responsibilities:

• Partner with the Corporate Account Executive (CAE) to manage and grow assigned corporate accounts, with a strong emphasis on new business development and profitable growth, including identifying expansion opportunities within existing agreements and supporting the onboarding and ramp-up of newly acquired accounts
• Actively identify, qualify, and advance new business opportunities within national and regional customer portfolios, driving current and incremental sales growth while supporting AGM and profitability targets
• Cultivate and manage relationships with defined levels of customer and vendor management to negotiate, establish, and maintain favorable contract terms and conditions
• Develop, implement, and maintain internal processes, controls, and support systems to ensure service requirements, contractual commitments, and growth initiatives are consistently met
• Monitor, evaluate, and adapt customer engagement strategies to profitably grow Imperial Brady Canada’s share of wallet and long-term account value
• Work closely with the VP of Corporate / National Accounts and Sales Support Operations leadership to strategically support and manage corporate account staff across assigned portfolios, with a focus on growth execution and opportunity capture
• Lead or support the identification, definition, and execution of new business opportunities within existing and prospective agreements by:
  • Building and deepening relationships with key customer stakeholders
  • Developing and clearly articulating Imperial Brady Canada’s value proposition
  • Coordinating input from internal teams and vendor partners supporting the account
  • Leading or supporting cross-functional sales efforts to increase revenue at large, profitable accounts
• In coordination with the CAE and Regional VPs, manage and support the field engagement process for Sales Representatives and Zone Managers, including related audit, compliance, and performance review processes

Qualifications:

• Education: Post-secondary education or equivalent
• A minimum of 3 years of progressive sales experience handling large accounts
• Industry experience preferred
  Previous experience in managing direct customer communication process, business reviews and financial analysis reporting

Working/Other Conditions:

• Ability to travel up to 25%
• Hybrid work model. 
• Indoor office environment. 
• Ability to work in a fast-paced environment. 
• Prolong periods of sitting, and computer and phone use.

This position has a salary range of $120,000 to $140,000.

At Imperial Brady, we offer an exciting environment in which to work, learn, and grow professionally. We are excited to continue to invite talented individuals with a passion for excellence to join our team. As a family-owned and operated company, we value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits.

Imperial Brady is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors. If you require any support in the application process, including disability accommodation, please contact hrcanada@imperialdade.com.