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Imperial Brady

Field Service Technician

Montreal, QC, Canada
Anjou, QC, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 12, 2026

Original job description

Imperial Brady is a leading distributor of foodservice packaging, facilities maintenance supplies, printing papers, and equipment across North America. With a strong and growing presence in Canada, we proudly serve Canadian businesses and communities with the highest standards of quality, reliability, and service.

A Deep Canadian Legacy

Imperial Brady Canada is deeply rooted in the country, with over 135 years of Canadian history and a workforce of 1,500 Canadian employees. Our operations span 35 locations from coast to coast, including Saint John, Newfoundland and Vancouver, British Columbia - ensuring efficient service and local support nationwide. We are incorporated in Canada, and our 100% Canadian leadership team ensures that decisions for Canada are made in Canada.

Trusted by Canadian Businesses

We are a key distributor partner to many Canadian manufacturers, supporting long-standing relationships and ensuring the timely availability of high-quality products. Our Canadian customer service team understands the unique needs of Canadian businesses and delivers tailored solutions with a local touch.

Superior SANY Solutions, a division of Imperial Brady Canada, leading national distributor, has a job open in Anjou, QC. The Field Service Technician is required for a busy, cleaning equipment repair company and will be responsible for carrying out all equipment repairs and implementing efficient preventative maintenance to all machines required by the company to ensure excellent quality and customer satisfaction.

Responsibilities:

Be available to address customer needs and concerns in a timely manner with a high level of customer service.
Ability to deal with a high level of call volume and promptly solve problems as they arise.
Perform preventive maintenance as well as break failure calls with a high level of detail.
Perform training to operators when required or as required by clients.
Keep a clean and organized service vehicle. Able to keep track and monitor inventory levels within service vehicle.
Perform all assigned tasks as provided by the service coordinator.
Perform all other duties as assigned to meet business goals.
The ability to work unsupervised, independently as well as part of a team.
Follow all customer requests and able to work in different environments – for example factories, warehouses, retail, and various other locations as needed.

Qualifications:

Bilingual (English & French). Employee needs to be able to communicate with the head office, outside vendors, and suppliers etc.
Completion of secondary school or equivalent.
Valid Class 5 driver’s license with a clean abstract.
3-5 years of technical experience in a mobile equipment environment preferred.
Knowledge of material, labour costs, and inventory management.
Detail-oriented and the ability to work under pressure.
Ability to solve problems and work well with others.
Strong mechanical aptitude and customer service skills.
Experience repairing cleaning equipment such as floor scrubbers, sweepers, vacuum cleaners, extractors, floor machines and various other pieces of equipment is considered an asset.
Sound knowledge of the cleaning industry is considered an asset.
Ability to read and interpret electrical schematic diagrams and use of electrical testing meters.

Working/Other Conditions:

Travel up to 80% of the time. Willing to travel frequently within the designated territory as well as outside the designated territory as needed. Some outside provincial and overnight travel may be required from time to time.
Long periods of driving required.

At Imperial Brady, we offer an exciting environment in which to work, learn, and grow professionally. We are excited to continue to invite talented individuals with a passion for excellence to join our team. As a family-owned and operated company, we value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits.

Imperial Brady is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors. If you require any support in the application process, including disability accommodation, please contact hrcanada@imperialdade.com.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Field Service Technician is responsible for performing equipment repairs and implementing efficient preventative maintenance on cleaning machines. They must also address customer needs, provide operator training, and manage inventory levels within their service vehicle.

Requirements

Candidates must have 3-5 years of technical experience in a mobile equipment environment and possess a valid Class 5 driver's license. Proficiency in English and French is required, along with strong mechanical aptitude and the ability to interpret electrical schematics.

Skills

Mechanical aptitude
Customer service
Preventive maintenance
Equipment repair
Inventory management
Electrical schematic interpretation
Electrical testing meters
Problem solving
Bilingual
Technical troubleshooting
Time management
Detail-oriented
Communication skills

Benefits

Competitive salaries

Visa sponsorship

Not detected in the job text

Keywords

Field Service Technician
Cleaning equipment
Preventive maintenance
Floor scrubbers
Sweepers
Vacuum cleaners
Extractors
Electrical schematics
Inventory management
Technical support
Customer satisfaction
Mobile equipment
Mechanical aptitude
Bilingual
Repair services
Field work

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Work requirements

Jobs in Canada