IT Systems Administrator

Job Title: IT Systems Administrator

Location: Markham, Ontario, Canada

Type: Full-time

Work Mode: On-site

About the Company

Our client is a Canadian-owned and operated distributor of scientific, laboratory and medical equipment and supplies, supporting customers across Canada through trusted supplier partnerships, technical expertise and exceptional service.

About the Role

Our client is seeking a hands-on IT Systems Administrator to manage and maintain internal IT systems, network infrastructure, Microsoft 365, and business applications. The ideal candidate will support daily IT operations while identifying opportunities to improve efficiency through automation, system integration, and modern IT tools.

Experience with P21 is an advantage but is not mandatory. Candidates with experience in other ERP systems and the ability to learn new applications quickly will also be considered.

Key Responsibilities

• Administer Microsoft 365, Active Directory, user accounts, permissions, and email configurations.
• Manage employee onboarding and offboarding, including account provisioning, access management, and equipment setup.
• Configure, monitor, and troubleshoot network infrastructure, including routers, switches, firewalls, and Wi-Fi access points.
• Provide hands-on technical support for computers, servers, printers, software, and other office equipment.
• Develop and implement automation scripts using PowerShell, Python, or similar tools to streamline routine IT tasks.
• Support business applications and ERP systems, including P21, EpicCare, or comparable platforms
• Assist with data uploads, data validation, system integrations, and application troubleshooting.
• Monitor system performance, review logs, maintain security controls, and resolve infrastructure issues.
• Coordinate with external IT service providers and help bring network and infrastructure management in-house.
• Identify opportunities to improve workflows through automation, AI-assisted tools, and proactive monitoring.
• Assist with website administration and content management as required.

What You Bring

• Strong troubleshooting and problem-solving skills across systems, networks, hardware, and software.
• Hands-on knowledge of Microsoft 365, Active Directory, and Windows environments.
• Practical experience managing and troubleshooting network infrastructure.
• Ability to manage multiple priorities while maintaining reliable day-to-day IT operations.
• A proactive approach to identifying process improvements and automating repetitive tasks.
• Strong communication skills and the ability to work independently.
• Willingness and ability to learn new business applications and ERP platforms quickly.