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Added 4 mins ago
WM
Store Manager - Marlborough Mall
Wow! Mobile Boutique
Calgary, AB
- Full-time
Responsible for achieving all key business objectives including sales, revenue, customer experience and daily operations
Added 4 mins ago
Commissioner - Travel Canada (m/f/d)
Nordex Group
AB
Nordex places the highest priority on the safe operations of its business. As such, we are seeking a candidate who is committed to maintaining and promoting safety standards at all times.…
Added 4 mins ago
BR
Maintenance Manager
BGO Real Estate
Cambridge, ON
- Full-time
The Maintenance Manager is responsible for the effective delivery of maintenance and building operations within an assigned residential property or portfolio. The role ensures building…
Added 4 mins ago
ML
Hospitality Manager - Retail
MAPLE LEAF LOUNGE
Toronto, ON
- Full-time
Now, if you were to come on board as our Hospitality Manager - Retail, we'd ask you to do the following for us:
Added 4 mins ago
FB
Assistant Produce Manager
Farm Boy Inc.
Ottawa, ON
- From $20.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 4 mins ago
FB
Bakery Department Manager
Farm Boy Inc.
Ottawa, ON
- $52,000 to $57,000 CAD / year
- Full-time
…customer service and guiding your department to achieve strong business results. Partnering closely with the Store Manager and Retail Specialist, you’ll bring strategy to life while…
Added 4 mins ago
Technical Program Manager, Platform Services
Motive
Vancouver, BC
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance…
Added 4 mins ago
UH
Senior Financial Business Manager
University Health Network
Toronto, ON
- Full-time
The Senior Finance Business Manager is responsible for leading Altum Health’s financial planning, reporting, billing operations, and business analysis functions. This role provides…
Added 4 mins ago
AF
Financial Service Representative - LendDirect Office 1505
Attain Finance
Mississauga, ON
- Full-time
…my skill set, and gain a comprehensive understanding of the business. In 2024, I was honored to take on the role of District Manager! Looking back on the past decade, I’m incredibly…
Added 19 mins ago
Delivery Manager – Personalization and Marketing (7 months contract)
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Toronto, ON
…and its family of banners engage customers and operate the business. We leverage cutting-edge cloud technologies and advanced analytical techniques to connect the dots between customer…
Added 19 mins ago
Grocery - Manager Grocery
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Ottawa, ON
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised/affiliate store locations. Sobeys Capital…
Added 19 mins ago
Corporate Store Key Holder
Bulk Barn
AB · EDMONTON, AB
A Store Key Holder assists the Store Manager and Supervisor in all aspects of the day-to-day running of the business.
Added 19 mins ago
FR
Condominium Manager
FirstService Residential Canada
Toronto, ON
- Full-time
FirstService Residential is owned by FirstService Corporation, a proudly Canadian company and one of Canada’s great business success stories.
Added 19 mins ago
RD
Technical Project Manager
Randstad Digital
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are seeking an adaptable, results-oriented Project Manager to lead and support high-impact, multi-year enterprise automation initiatives. In this role, you will bridge the gap between…
Added 19 mins ago
DP
Property Administrator
Drake Property Management
Vaughan, ON
- Full-time
…supporting property management, maintenance, accounting, and operations teams. This position is primarily based in the office and requires a consistent in-office presence during regular…
Added 19 mins ago
K
Payroll Specialist
Kelly
Calgary, AB
- Contract
We are seeking an experienced Payroll Specialist to join a dynamic payroll team in Calgary. Reporting to the Payroll Manager, you will play a key role in processing payroll for Canadian…
Added 19 mins ago
I
Senior Account Manager
Innovex
Calgary, AB
- Full-time
This role offers the autonomy to develop account strategies, pursue new business, and directly influence Innovex’s growth. Working with engineering, manufacturing, quotations, and…
Added 19 mins ago
KS
Payroll Analyst
Kelly Services (Canada), Ltd.
Calgary, AB
- $36 to $43 CAD / hour
- Contract
We’re seeking an experienced and meticulous Contract Payroll Analyst to join the payroll team. Reporting to the Payroll Manager, you’ll process payroll for Canadian employees and…
Added 19 mins ago
B
Manager, Management Operating System (MOS) Design
Brunel
Vancouver, BC
- $150,000 to $190,000 CAD / year
- Full-time
Brunel is seeking an experienced Manager, Management Operating System (MOS) Design to lead the design, development and continuous improvement of a comprehensive Management Operating System…
Added 19 mins ago
LN
Business Development Manager
Lambert Nemec Group
Winnipeg, MB
- Full-time
Lambert Nemec Group is partnering with a respected transportation and logistics organization to recruit a Business Development Manager for its Winnipeg market. This is an opportunity for a…
Added 34 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Day
Shoppers Drug Mart
Dieppe, NB
- Part-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 34 mins ago
LC
Fresh Food Department Manager - In Training
Loblaw Companies Limited
Langford, BC
- Full-time
Ready to lead with purpose? Join Real Canadian Superstore as a Department Manager in Training and build the skills to inspire teams, deliver exceptional customer experiences, and grow your…
Added 34 mins ago
LC
Produce Department Manager
Loblaw Companies Limited
Prince Albert, SK
- Full-time
Oversee the day-to-day operations of a specific department within a store
Added 34 mins ago
JI
Dept Manager Freight Flow
J.D. Irving, Limited
Atholville, NB
- Full-time
Overnight Freight Flow Department Manager If you are a leader who thrives on coaching others, optimizing processes, and supporting a culture of safety and accountability, we invite you to…
Added 34 mins ago
E
Systems Administrator
Elmwood
St. Catharines, ON
- Full-time
…server, storage and virtualization infrastructure supporting business and production…

Independent Electricity System Operator

Network Administration Technician

Canada

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Job details

Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Date: October 30, 2026

Location: Toronto, ON – On-site

Requisition ID: 21353

Status: Regular

Business Unit: Information and Technology Services

Grade/Band: 63

Shift Work:

Annual Pay Range: For standard 35-hour work week

Step 1: $110,721.52 to Step 3: $117,788.84

The successful candidate will be placed at the appropriate step within the salary grade/band, based on relevant years of experience and other applicable considerations.

Why join us?

The IESO is committed to ensuring Ontario’s electricity system meets the province’s needs today and into the future. We are charged with purpose, delivering reliable, affordable, and sustainable electricity for homes, businesses, and communities across the province. We are energized to grow, embracing opportunities to shape the future of a dynamic and evolving energy sector while advancing our careers. We are powered by teamwork, supported by diverse and passionate colleagues who foster respect, celebrate successes, and thrive on shared achievements. At the IESO, it’s not just what we do - it’s who we are!

Who we are

Our central role includes managing the provincial power grid in real-time, overseeing and evolving Ontario’s electricity market, engaging with government, municipalities and Indigenous communities, and planning for Ontario’s future electricity needs. Our employees play a key role in driving grid innovation, protecting the system from threats, advancing the province’s energy conservation programs, and forecasting and procuring the electricity resources we’ll need in the decades to come.

This is a unionized position that falls within the IT Operations Division in the Information & Technology Services Business Unit.

What makes this role exciting

The energy sector is rapidly evolving, offering exciting new opportunities for those who want to make a difference.

Reporting to the Manager, End User Technology Services this position is primarily responsible for providing front line support to IESO users for IT standard services. Handles triage of service requests and incidents, attempting to resolve them or escalate as necessary. Provides 1st level support and 2nd level support for some business applications.

What you’ll do

In this role, you’ll make a meaningful impact by contributing to the IESO team and supporting the electricity needs of the province through:

Complete lifecycle (install, configure, maintain, retire) management of desktop end user hardware computing environment, including laptops, desktops, telephones, printers, approved peripherals, etc.
Complete lifecycle (install, configure, maintain, retire) management of desktop end user software computing environment, including operating systems, applications, utilities, management agents, etc.
Understand & troubleshoot business user issues. Provide operational, application and technical support via hands on, phone and remote capability to users.
Provide tier 2 support to IESO users for IT services. Handle triage of service requests, attempting to resolve them or escalate them to tier 3 support personnel, communicate progress in a timely manner based on agreed service levels.
Monitor IESO incident queues, accept, research, and provide resolution and closure in a timely fashion.
Monitor IESO request queues, accept, assess and complete standard requests in a timely fashion.
Provide technology support for IESO events including Board Meetings, Town Halls and Stakeholdering events. Includes support for Audio/Video equipment.
Follow-up with external service providers and other IT functional departments until call resolution is achieved.
Work both as a part of the IT team and closely with business users to provide accurate and timely information regarding systems concerns.
Provide back up support to other IT functions. Assist in all project and application life cycle tasks including analyzing business needs, designing, developing, implementing, and operating IT systems to meet business needs.
Maintain an inventory of installed hardware.
Maintain an inventory of installed software and maintain software license compliance.
Create and maintain procedures, guidelines, technical documentation etc. for end user computing environment.
Analyzing and making recommendations for hardware and software standards.
Support Patch Management activities, produce compliance reports and remediate noncompliant systems.
Systems administration and maintenance.
Evaluate applications and software patches for windows workstations to ensure compatibility and compliance.
Responsible for the moving of staff and end user computing equipment within and between IESO sites.

Role Requirements

Our team consists of experts from diverse backgrounds, each bringing their unique perspectives and skills.

To succeed in this role, you’ll need:

Experience in enterprise environment providing Service Desk support.
Experience in imaging new computers and deploying end-user hardware including printers, mobile devices, telephones and other specialized equipment.
Excellent understanding of Active Directory and user management.
Able to troubleshoot and search for solutions through available tools, internet, ticketing system, manuals, etc.
Knowledge of computer architecture and Networking.
Experience with IT Service Management Software such as Ivanti Enterprise Service Management Neurons.
Experience installing, configuring, and maintaining all manners of end user hardware and associated equipment.
Experience in providing Support for Microsoft based and other applications.
Experience in administering telephone systems.
Experience in administering printer/scanning hardware.
Experience in setting up end-user hardware.
Ability to create end user documentation.
Understanding of project management concepts and practice, including project lifecycle.
Able to work outside of normal business hours including evenings and weekends.
Experience in migrating to Windows 11
Experience in using tools such as Altiris for software packaging
A period of up to four years is considered necessary to gain this experience.
Travel Requirement: This position requires regular travel to multiple IESO locations across the Greater Toronto Area (GTA). Applicants must possess a valid Ontario driver's licence and have reliable access to a personal vehicle. Mileage reimbursement will be provided in accordance with IESO policy.

How We Support You

From a comprehensive total rewards program to dynamic learning and development opportunities - including job rotations to broaden your expertise - we empower you to define and shape your own success. When you join the IESO, here’s what you can expect:

Best-in-class benefits and long-term support in the form of a defined benefit pension plan.
Work in a dynamic and evolving sector that offers exciting opportunities and the chance to explore new career paths.
Leadership that values meaningful discussions, welcomes feedback, and prioritizes career development.
A strong, inclusive culture and a collaborative team environment with a shared passion for impactful work.
Compensation packages that are regularly reviewed to remain competitive and to best accommodate the diverse needs of our employees.

Deadline: November 13, 2026 at 11:59PM

For future reference, please save a copy of the job posting as it will no longer be available once the posting closes.

Thank you for your interest in a career at the IESO. Only candidates selected for an interview will be contacted. Please note that the successful candidate must be legally eligible to work in Canada and will be subject to applicable background checks.

IESO will not conduct interviews or offer positions via online, text, chat or social media platforms. We will not gather personal information directly from candidates or potential candidates. Selected candidates will work with our Talent Acquisition team to ensure their application is processed.

The IESO currently has a 3-day in-office work week for applicable roles. Over the course of 2026, the IESO will advance plans to acquire additional office space to accommodate more in-office time. While the timeline for moving to a full 5-day in-office model has not yet been established, we are committed to keeping employees and candidates informed as plans progress and give them as much advance notice as possible to prepare for any changes.

We believe in opportunities for everyone.

At the IESO, we know that achieving great results depends on embracing diversity by attracting, developing, and retaining people from a wide variety of backgrounds. We do this by ensuring our recruitment and advancement policies are fair and equitable, and by creating an accessible and inclusive environment - one that values every team member’s unique skills and experiences and ensures they have the support they need to achieve their potential. If you require accommodation during the recruitment process, please let us know. We’re proud to say we’ve been recognized as a supportive, inclusive employer.

Be sure to follow us on LinkedIn.

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More about this job

Responsibilities

This role provides front-line IT support, including the lifecycle management of end-user hardware and software. The technician will triage service requests, resolve technical incidents, and provide support for business applications and events.

Requirements

Candidates must have experience in an enterprise service desk environment with strong knowledge of Active Directory and computer networking. The role requires a valid Ontario driver's license and the ability to work outside normal business hours.

Skills

Service desk support
Active directory
User management
Hardware installation
Software configuration
Troubleshooting
Networking
Microsoft applications
Telephone systems administration
Printer and scanning hardware
Project management
Patch management
Windows 11
Altiris
Technical documentation

Benefits

Defined benefit pension plan
Comprehensive total rewards program
Learning and development opportunities
Job rotations

Visa sponsorship

Not detected in the job text

Keywords

Network Administration
Service Desk
Active Directory
Hardware Lifecycle
Software Compliance
Patch Management
Windows 11
Altiris
Ivanti
IT Operations
Technical Support
Project Management
Audio/Video Support
Desktop Support
System Administration
Incident Management
Service Requests
Computer Architecture
Networking
End User Computing

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