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BS
Alert Management Specialist - Bilingual (English/French)
Blackline Safety
Calgary, AB
- Full-time
The Alert Management Specialist reports to the Manager, Alert Management Specialists and delivers professional, timely support to customers. Our Alert Management Specialists manage safety…
Added 1 min ago
PL
Laboratory Sample Custodian
Paracel Laboratories Ltd.
Ottawa, ON
- Full-time
Paracel Laboratories Ltd. is a full-service environmental and Indoor Air Quality laboratory. Our main laboratory facilities are located in Ottawa and are supported by an environmental…
Added 1 min ago
T
Bilingual (FR/EN) Contact Centre Representative, Canadian Banking, Easyline
TD
Montreal, QC
- Full-time
…inquiries or resolving an issue by recommending a TD product or service, you’ll help us offer personalized support to our customers whenever they need it. You’ll consistently deliver…
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Digital Student Service Administrator
George Brown Polytechnic
Toronto, ON
Reporting to the Senior Manager, Student Service
Added 1 min ago
KM
Customer Success Manager (Burnaby)
Konica Minolta Business Solutions (Canada) Ltd.
Burnaby, BC
- Full-time
Along with the Account Manager, act as a primary contact for customer stakeholders throughout the customer relationship
Added 1 min ago
PT
Parts Counter Sales
Premier Truck Group
Mississauga, ON
- Full-time
…employee experience, operational excellence, and exceptional customer service. At PTG, our top priority is to be your employer of choice and to provide a top-tier employee experience,…
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Dealer - 1 PT
SIGA
North Battleford, SK
- Part-time
Combination of relevant education, training and/or experience. Experience providing customer service.
Added 1 min ago
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Dealer - 1 FT
SIGA
North Battleford, SK
- Full-time
Combination of relevant education, training and/or experience. Experience providing customer service.
Added 1 min ago
AE
Branch Representative
Avenir Energy
Sydney Indian Reserve No. 28A, NS
- Full-time
Support the Branch Manager in ensuring smooth branch operations and addressing any logistical or operational challenges.
Added 1 min ago
BG
Service Technician - Field
Brandt Group of Companies
Edmonton, AB
- Full-time
The Field Service Technician is responsible for independently performing basic to complex diagnostics, service maintenance and repair work on customer equipment efficiently in a field…
Added 1 min ago
PL
Laboratory Sample Custodian
Paracel Laboratories
Ottawa, ON
- Full-time
Paracel Laboratories Ltd. is a full-service environmental and Indoor Air Quality laboratory. Our main laboratory facilities are located in Ottawa and are supported by an environmental…
Added 1 min ago
CT
Manager, Analytics Engineering
Canadian Tire Corporation
Toronto, ON
- Full-time
We are seeking a hands-on, strategic Manager, Analytics Engineering to lead the modernization of enterprise data platforms from Hadoop to Microsoft Azure. A core mandate is to build…
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Digital Product Owner
BMO
Toronto, ON · BMOPLACE
- Full-time
…impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth…
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Law Clerk, Capital Markets
BMO
Toronto, ON · FCP
- Full-time
…impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth…
Added 1 min ago
CG
Maitre D (Events Supervisor) - C Hotel
Carmen's Group
Hamilton, ON
- Part-time
The C Hotel by Carmens is a stylish, modern boutique hotel known for thoughtful service and memorable guest experiences. As part of Carmens Group, you’ll join a supportive team with more…
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Warranty Manager
Airbus
Fort Erie, ON
- Full-time
The Warranty Manager is responsible for overseeing and optimizing the end-to-end warranty and returns process. The primary function of this role is to manage and facilitate product returns…
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Cleaning Supervisor
BGIS
Lethbridge, AB
- Full-time
The Area Cleaning Supervisor is responsible for the effective operations of the cleaning service through planning, quality control and management of the site Cleaners. Reporting to the…
Added 1 min ago
HA
Guest Service Representative (Full Time)
Homes Alive Pets
Calgary, AB
- Full-time
Take initiative to support co-workers and leaders with projects and tasks, helping build a culture of service.
Added 15 mins ago
NY
New York Fries Hourly Supervisor - Vaughan
New York Fries
Concord, ON
- Full-time
Support in controlling costs, building sales, and overall profit and loss management
Added 15 mins ago
CG
Food Service Supervisor - Temporary full time
Compass Group Canada
Woodbridge, ON
- Full-time
Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.
Added 15 mins ago
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AIR TRAFFIC MANAGEMENT PRODUCT SPECIALIST II
Adacel
Montreal, QC
- Full-time
…contribuerez également aux activités liées aux propositions et au service à la…
Added 15 mins ago
CG
Tim Hortons Supervisor - Full-Time
Compass Group Canada
Sudbury, ON
- Full-time
Assist the Shift Managers to supervise multiple food service units.
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Représentant(e) au développement des ventes | Sales Development Representative
Actalent
Brossard, QC
- $55,000 to $60,000 CAD / year
- Full-time
1 à 3 ans d’expérience en service à la clientèle, leadership et/ou ventes (incluant des majeures en vente/clubs/stages)
Added 15 mins ago
CO
Supervisor, Roads
City of Markham
Markham, ON
- $109,744 to $143,867 CAD / year
- Full-time
Reporting to the Sr. Manager, Roads & Survey, you will be responsible for the coordination, supervision and administration of roads maintenance functions within an assigned geographic area…
Added 15 mins ago
CG
Unit Manager, Food Service
Compass Group Canada
London, ON
- Full-time
Now, If You Were To Come On Board As One Of Our Unit Manager, Food Service, We’d Ask You To Do The Following For Us

Independent Electricity System Operator

Network Administration Technician

Canada

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Job details

Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Date: October 30, 2026

Location: Toronto, ON – On-site

Requisition ID: 21353

Status: Regular

Business Unit: Information and Technology Services

Grade/Band: 63

Shift Work:

Annual Pay Range: For standard 35-hour work week

Step 1: $110,721.52 to Step 3: $117,788.84

The successful candidate will be placed at the appropriate step within the salary grade/band, based on relevant years of experience and other applicable considerations.

Why join us?

The IESO is committed to ensuring Ontario’s electricity system meets the province’s needs today and into the future. We are charged with purpose, delivering reliable, affordable, and sustainable electricity for homes, businesses, and communities across the province. We are energized to grow, embracing opportunities to shape the future of a dynamic and evolving energy sector while advancing our careers. We are powered by teamwork, supported by diverse and passionate colleagues who foster respect, celebrate successes, and thrive on shared achievements. At the IESO, it’s not just what we do - it’s who we are!

Who we are

Our central role includes managing the provincial power grid in real-time, overseeing and evolving Ontario’s electricity market, engaging with government, municipalities and Indigenous communities, and planning for Ontario’s future electricity needs. Our employees play a key role in driving grid innovation, protecting the system from threats, advancing the province’s energy conservation programs, and forecasting and procuring the electricity resources we’ll need in the decades to come.

This is a unionized position that falls within the IT Operations Division in the Information & Technology Services Business Unit.

What makes this role exciting

The energy sector is rapidly evolving, offering exciting new opportunities for those who want to make a difference.

Reporting to the Manager, End User Technology Services this position is primarily responsible for providing front line support to IESO users for IT standard services. Handles triage of service requests and incidents, attempting to resolve them or escalate as necessary. Provides 1st level support and 2nd level support for some business applications.

What you’ll do

In this role, you’ll make a meaningful impact by contributing to the IESO team and supporting the electricity needs of the province through:

Complete lifecycle (install, configure, maintain, retire) management of desktop end user hardware computing environment, including laptops, desktops, telephones, printers, approved peripherals, etc.
Complete lifecycle (install, configure, maintain, retire) management of desktop end user software computing environment, including operating systems, applications, utilities, management agents, etc.
Understand & troubleshoot business user issues. Provide operational, application and technical support via hands on, phone and remote capability to users.
Provide tier 2 support to IESO users for IT services. Handle triage of service requests, attempting to resolve them or escalate them to tier 3 support personnel, communicate progress in a timely manner based on agreed service levels.
Monitor IESO incident queues, accept, research, and provide resolution and closure in a timely fashion.
Monitor IESO request queues, accept, assess and complete standard requests in a timely fashion.
Provide technology support for IESO events including Board Meetings, Town Halls and Stakeholdering events. Includes support for Audio/Video equipment.
Follow-up with external service providers and other IT functional departments until call resolution is achieved.
Work both as a part of the IT team and closely with business users to provide accurate and timely information regarding systems concerns.
Provide back up support to other IT functions. Assist in all project and application life cycle tasks including analyzing business needs, designing, developing, implementing, and operating IT systems to meet business needs.
Maintain an inventory of installed hardware.
Maintain an inventory of installed software and maintain software license compliance.
Create and maintain procedures, guidelines, technical documentation etc. for end user computing environment.
Analyzing and making recommendations for hardware and software standards.
Support Patch Management activities, produce compliance reports and remediate noncompliant systems.
Systems administration and maintenance.
Evaluate applications and software patches for windows workstations to ensure compatibility and compliance.
Responsible for the moving of staff and end user computing equipment within and between IESO sites.

Role Requirements

Our team consists of experts from diverse backgrounds, each bringing their unique perspectives and skills.

To succeed in this role, you’ll need:

Experience in enterprise environment providing Service Desk support.
Experience in imaging new computers and deploying end-user hardware including printers, mobile devices, telephones and other specialized equipment.
Excellent understanding of Active Directory and user management.
Able to troubleshoot and search for solutions through available tools, internet, ticketing system, manuals, etc.
Knowledge of computer architecture and Networking.
Experience with IT Service Management Software such as Ivanti Enterprise Service Management Neurons.
Experience installing, configuring, and maintaining all manners of end user hardware and associated equipment.
Experience in providing Support for Microsoft based and other applications.
Experience in administering telephone systems.
Experience in administering printer/scanning hardware.
Experience in setting up end-user hardware.
Ability to create end user documentation.
Understanding of project management concepts and practice, including project lifecycle.
Able to work outside of normal business hours including evenings and weekends.
Experience in migrating to Windows 11
Experience in using tools such as Altiris for software packaging
A period of up to four years is considered necessary to gain this experience.
Travel Requirement: This position requires regular travel to multiple IESO locations across the Greater Toronto Area (GTA). Applicants must possess a valid Ontario driver's licence and have reliable access to a personal vehicle. Mileage reimbursement will be provided in accordance with IESO policy.

How We Support You

From a comprehensive total rewards program to dynamic learning and development opportunities - including job rotations to broaden your expertise - we empower you to define and shape your own success. When you join the IESO, here’s what you can expect:

Best-in-class benefits and long-term support in the form of a defined benefit pension plan.
Work in a dynamic and evolving sector that offers exciting opportunities and the chance to explore new career paths.
Leadership that values meaningful discussions, welcomes feedback, and prioritizes career development.
A strong, inclusive culture and a collaborative team environment with a shared passion for impactful work.
Compensation packages that are regularly reviewed to remain competitive and to best accommodate the diverse needs of our employees.

Deadline: November 13, 2026 at 11:59PM

For future reference, please save a copy of the job posting as it will no longer be available once the posting closes.

Thank you for your interest in a career at the IESO. Only candidates selected for an interview will be contacted. Please note that the successful candidate must be legally eligible to work in Canada and will be subject to applicable background checks.

IESO will not conduct interviews or offer positions via online, text, chat or social media platforms. We will not gather personal information directly from candidates or potential candidates. Selected candidates will work with our Talent Acquisition team to ensure their application is processed.

The IESO currently has a 3-day in-office work week for applicable roles. Over the course of 2026, the IESO will advance plans to acquire additional office space to accommodate more in-office time. While the timeline for moving to a full 5-day in-office model has not yet been established, we are committed to keeping employees and candidates informed as plans progress and give them as much advance notice as possible to prepare for any changes.

We believe in opportunities for everyone.

At the IESO, we know that achieving great results depends on embracing diversity by attracting, developing, and retaining people from a wide variety of backgrounds. We do this by ensuring our recruitment and advancement policies are fair and equitable, and by creating an accessible and inclusive environment - one that values every team member’s unique skills and experiences and ensures they have the support they need to achieve their potential. If you require accommodation during the recruitment process, please let us know. We’re proud to say we’ve been recognized as a supportive, inclusive employer.

Be sure to follow us on LinkedIn.

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More about this job

Responsibilities

This role provides front-line IT support, including the lifecycle management of end-user hardware and software. The technician will triage service requests, resolve technical incidents, and provide support for business applications and events.

Requirements

Candidates must have experience in an enterprise service desk environment with strong knowledge of Active Directory and computer networking. The role requires a valid Ontario driver's license and the ability to work outside normal business hours.

Skills

Service desk support
Active directory
User management
Hardware installation
Software configuration
Troubleshooting
Networking
Microsoft applications
Telephone systems administration
Printer and scanning hardware
Project management
Patch management
Windows 11
Altiris
Technical documentation

Benefits

Defined benefit pension plan
Comprehensive total rewards program
Learning and development opportunities
Job rotations

Visa sponsorship

Not detected in the job text

Keywords

Network Administration
Service Desk
Active Directory
Hardware Lifecycle
Software Compliance
Patch Management
Windows 11
Altiris
Ivanti
IT Operations
Technical Support
Project Management
Audio/Video Support
Desktop Support
System Administration
Incident Management
Service Requests
Computer Architecture
Networking
End User Computing

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