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Added 2 mins ago
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Manager, Premium Retention & Service
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON · Scotiabank Arena
- Full-time
Bring fresh thinking to the premium business by identifying new service concepts, engagement opportunities and Member experiences that strengthen loyalty and differentiation.
Added 2 mins ago
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Branch Manager
RBC
Halifax, NS
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 2 mins ago
L
Retail Store Manager - CF Markville
Lovisa
Markham, ON
- Full-time
We're seeking a dynamic and results-driven Retail Store Manager to lead our store operations and drive business growth.
Added 2 mins ago
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Manager, Corporate Reporting and Financial Services
OPTrust
Toronto, ON
- Full-time
Extensive professional development opportunities and learning initiatives including access to LinkedIn Learning, guest speakers, tuition reimbursement, professional association memberships,…
Added 2 mins ago
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Co-Op Student - Project Support (DA)
AltaLink
Calgary, AB
- Internship
…controlling externally driven project financials from project development through to project execution and project completion. This Co-Op position will report to the Manager, Project…
Added 2 mins ago
NP
Director, Internal Controls & Finance Transformation
Neo Performance Materials
Toronto, ON
- $140,000 to $170,000 CAD / year
- Full-time
Neo operates three business segments: Magnequench, Chemicals & Oxides, and Rare Metals. With a global footprint, we have eight manufacturing facilities across China, the United States,…
Added 2 mins ago
SG
Manager Sales & Commercial Operations (MB & SK)
Southern Glazer's Wine & Spirits
Regina, SK
- $80,000 to $100,000 USD / year
- Full-time
Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people – and equips them with leading technology, continuous learning, and the…
Added 2 mins ago
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Support Indigenous Communities, Wildfire Evacuees, and Work for change
GoodWork.ca
Regina, SK · Greater Regina Metropolitan Area
- Internship
…Wildlife Rehabilitation, coordinating with the Grants and Prospect Development Manager while ultimately sharing information with the Board of Directors, you will help shape the future of…
Added 17 mins ago
T
Customer Experience Associate - Kirkland
TD
Kirkland, QC
- Part-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 17 mins ago
T
Treasury Analyst, Liquidity Measurement - Analytics & Reporting
TD
Toronto, ON
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 17 mins ago
T
Compliance Associate Rotational Program
TD
Toronto, ON
- Full-time
…skills, we want to help you succeed. Receive regular career, development and performance conversations with your manager, as well as access to an online learning platform and a variety of…
Added 17 mins ago
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Senior Personal Banker - Home Borrowing (Sydney)
TD
Sydney Indian Reserve No. 28A, NS
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 17 mins ago
T
Senior Personal Banker-Home Borrowing - Lasalle (Full-time,37.5h/week)
TD
Montreal, QC
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 17 mins ago
T
Customer Experience Associate
TD
Cochrane, AB
- Part-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 17 mins ago
T
Sr. Product Solution Analyst, TD Securities
TD
Toronto, ON
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 17 mins ago
M
Responsable Environnement, Santé et Sécurité (EHS) du Site / Senior Manager, Site Environment, Health & Safety (EHS) Lead
Moderna
Laval, QC
- Full-time
Added 32 mins ago
Accounts Payable Associate
Sonepar
Vaughan, ON
An opportunity for career development across many business departments within our organization.
Added 32 mins ago
IS
Project Manager
Information Services Corporation ISC
Regina, SK
- Full-time
We are seeking a Project Manager to lead project-based initiatives that help shape the future of our organization.
Added 32 mins ago
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Program Manager, Investigation Services
Manulife
Halifax, NS · Kitchener, ON · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
The Program Manager, Investigation Services is an exciting opportunity for an experienced insurance investigator who is ready to take the next step into people leadership. Leading a team of…
Added 32 mins ago
Manager - Treasury - FAAS - Assurance
EY
Toronto, ON
…diverse range of areas. Whether it’s for public or private business, financial services organizations, government agencies or not-for-profit organizations, we’re always ready with tailored…
Added 32 mins ago
Senior Consultant - FAAS - Treasury - Assurance
EY
Toronto, ON
Support as requested with proposal development and business development initiatives for prospective treasury engagements
Added 32 mins ago
JC
Equipment Design Engineering Manager (onsite)
Johnson Controls
AB · SA - Edmonton Orion
- Full-time
We are seeking a strategic and technically driven Equipment Design Engineering Manager to lead a high-performing team of Senior Equipment Design Engineers and Subject Matter Experts. In…
Added 32 mins ago
GV
Regional Human Resources Manager
Grand Villa Casino
Burnaby, BC · Delta, BC · New Westminster, BC
- Full-time
Gateway has been in the business of gaming and entertainment in Canada for more than thirty years and continues to evolve and expand its renowned offerings, including developing casino and…
Added 32 mins ago
A
Co-Op Student - SIS Performance and Analytics
AltaLink
Calgary, AB
- Other
Conduct research as required for business case development and analysis.
Added 32 mins ago
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Financial Service Representative - LendDirect Office 1505
LendDirect
Mississauga, ON
- Full-time
“My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I’ve had the privilege of working in three…

Independent Electricity System Operator

Network Administration Technician

Canada

Apply About employer

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Job details

Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Date: October 30, 2026

Location: Toronto, ON – On-site

Requisition ID: 21353

Status: Regular

Business Unit: Information and Technology Services

Grade/Band: 63

Shift Work:

Annual Pay Range: For standard 35-hour work week

Step 1: $110,721.52 to Step 3: $117,788.84

The successful candidate will be placed at the appropriate step within the salary grade/band, based on relevant years of experience and other applicable considerations.

Why join us?

The IESO is committed to ensuring Ontario’s electricity system meets the province’s needs today and into the future. We are charged with purpose, delivering reliable, affordable, and sustainable electricity for homes, businesses, and communities across the province. We are energized to grow, embracing opportunities to shape the future of a dynamic and evolving energy sector while advancing our careers. We are powered by teamwork, supported by diverse and passionate colleagues who foster respect, celebrate successes, and thrive on shared achievements. At the IESO, it’s not just what we do - it’s who we are!

Who we are

Our central role includes managing the provincial power grid in real-time, overseeing and evolving Ontario’s electricity market, engaging with government, municipalities and Indigenous communities, and planning for Ontario’s future electricity needs. Our employees play a key role in driving grid innovation, protecting the system from threats, advancing the province’s energy conservation programs, and forecasting and procuring the electricity resources we’ll need in the decades to come.

This is a unionized position that falls within the IT Operations Division in the Information & Technology Services Business Unit.

What makes this role exciting

The energy sector is rapidly evolving, offering exciting new opportunities for those who want to make a difference.

Reporting to the Manager, End User Technology Services this position is primarily responsible for providing front line support to IESO users for IT standard services. Handles triage of service requests and incidents, attempting to resolve them or escalate as necessary. Provides 1st level support and 2nd level support for some business applications.

What you’ll do

In this role, you’ll make a meaningful impact by contributing to the IESO team and supporting the electricity needs of the province through:

Complete lifecycle (install, configure, maintain, retire) management of desktop end user hardware computing environment, including laptops, desktops, telephones, printers, approved peripherals, etc.
Complete lifecycle (install, configure, maintain, retire) management of desktop end user software computing environment, including operating systems, applications, utilities, management agents, etc.
Understand & troubleshoot business user issues. Provide operational, application and technical support via hands on, phone and remote capability to users.
Provide tier 2 support to IESO users for IT services. Handle triage of service requests, attempting to resolve them or escalate them to tier 3 support personnel, communicate progress in a timely manner based on agreed service levels.
Monitor IESO incident queues, accept, research, and provide resolution and closure in a timely fashion.
Monitor IESO request queues, accept, assess and complete standard requests in a timely fashion.
Provide technology support for IESO events including Board Meetings, Town Halls and Stakeholdering events. Includes support for Audio/Video equipment.
Follow-up with external service providers and other IT functional departments until call resolution is achieved.
Work both as a part of the IT team and closely with business users to provide accurate and timely information regarding systems concerns.
Provide back up support to other IT functions. Assist in all project and application life cycle tasks including analyzing business needs, designing, developing, implementing, and operating IT systems to meet business needs.
Maintain an inventory of installed hardware.
Maintain an inventory of installed software and maintain software license compliance.
Create and maintain procedures, guidelines, technical documentation etc. for end user computing environment.
Analyzing and making recommendations for hardware and software standards.
Support Patch Management activities, produce compliance reports and remediate noncompliant systems.
Systems administration and maintenance.
Evaluate applications and software patches for windows workstations to ensure compatibility and compliance.
Responsible for the moving of staff and end user computing equipment within and between IESO sites.

Role Requirements

Our team consists of experts from diverse backgrounds, each bringing their unique perspectives and skills.

To succeed in this role, you’ll need:

Experience in enterprise environment providing Service Desk support.
Experience in imaging new computers and deploying end-user hardware including printers, mobile devices, telephones and other specialized equipment.
Excellent understanding of Active Directory and user management.
Able to troubleshoot and search for solutions through available tools, internet, ticketing system, manuals, etc.
Knowledge of computer architecture and Networking.
Experience with IT Service Management Software such as Ivanti Enterprise Service Management Neurons.
Experience installing, configuring, and maintaining all manners of end user hardware and associated equipment.
Experience in providing Support for Microsoft based and other applications.
Experience in administering telephone systems.
Experience in administering printer/scanning hardware.
Experience in setting up end-user hardware.
Ability to create end user documentation.
Understanding of project management concepts and practice, including project lifecycle.
Able to work outside of normal business hours including evenings and weekends.
Experience in migrating to Windows 11
Experience in using tools such as Altiris for software packaging
A period of up to four years is considered necessary to gain this experience.
Travel Requirement: This position requires regular travel to multiple IESO locations across the Greater Toronto Area (GTA). Applicants must possess a valid Ontario driver's licence and have reliable access to a personal vehicle. Mileage reimbursement will be provided in accordance with IESO policy.

How We Support You

From a comprehensive total rewards program to dynamic learning and development opportunities - including job rotations to broaden your expertise - we empower you to define and shape your own success. When you join the IESO, here’s what you can expect:

Best-in-class benefits and long-term support in the form of a defined benefit pension plan.
Work in a dynamic and evolving sector that offers exciting opportunities and the chance to explore new career paths.
Leadership that values meaningful discussions, welcomes feedback, and prioritizes career development.
A strong, inclusive culture and a collaborative team environment with a shared passion for impactful work.
Compensation packages that are regularly reviewed to remain competitive and to best accommodate the diverse needs of our employees.

Deadline: November 13, 2026 at 11:59PM

For future reference, please save a copy of the job posting as it will no longer be available once the posting closes.

Thank you for your interest in a career at the IESO. Only candidates selected for an interview will be contacted. Please note that the successful candidate must be legally eligible to work in Canada and will be subject to applicable background checks.

IESO will not conduct interviews or offer positions via online, text, chat or social media platforms. We will not gather personal information directly from candidates or potential candidates. Selected candidates will work with our Talent Acquisition team to ensure their application is processed.

The IESO currently has a 3-day in-office work week for applicable roles. Over the course of 2026, the IESO will advance plans to acquire additional office space to accommodate more in-office time. While the timeline for moving to a full 5-day in-office model has not yet been established, we are committed to keeping employees and candidates informed as plans progress and give them as much advance notice as possible to prepare for any changes.

We believe in opportunities for everyone.

At the IESO, we know that achieving great results depends on embracing diversity by attracting, developing, and retaining people from a wide variety of backgrounds. We do this by ensuring our recruitment and advancement policies are fair and equitable, and by creating an accessible and inclusive environment - one that values every team member’s unique skills and experiences and ensures they have the support they need to achieve their potential. If you require accommodation during the recruitment process, please let us know. We’re proud to say we’ve been recognized as a supportive, inclusive employer.

Be sure to follow us on LinkedIn.

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More about this job

Responsibilities

This role provides front-line IT support, including the lifecycle management of end-user hardware and software. The technician will triage service requests, resolve technical incidents, and provide support for business applications and events.

Requirements

Candidates must have experience in an enterprise service desk environment with strong knowledge of Active Directory and computer networking. The role requires a valid Ontario driver's license and the ability to work outside normal business hours.

Skills

Service desk support
Active directory
User management
Hardware installation
Software configuration
Troubleshooting
Networking
Microsoft applications
Telephone systems administration
Printer and scanning hardware
Project management
Patch management
Windows 11
Altiris
Technical documentation

Benefits

Defined benefit pension plan
Comprehensive total rewards program
Learning and development opportunities
Job rotations

Visa sponsorship

Not detected in the job text

Keywords

Network Administration
Service Desk
Active Directory
Hardware Lifecycle
Software Compliance
Patch Management
Windows 11
Altiris
Ivanti
IT Operations
Technical Support
Project Management
Audio/Video Support
Desktop Support
System Administration
Incident Management
Service Requests
Computer Architecture
Networking
End User Computing

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