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Added 18 mins ago
HA
Intern Bachelors Test Eng
Honeywell Aerospace
Ottawa, ON · Kanata, ON
- Full-time
You will report directly to our Sr Engineering Manager and you’ll work out of our Kanata, ON location on an on-site work schedule.
Added 18 mins ago
Retail Store Manager - Place Montreal Trust
Laura Canada
Montreal, QC
As a role model and business leader, the Laura Canada Store Manager possesses a contagious passion for fashion and customer service. You will motivate and develop a winning teamthat…
Added 18 mins ago
AI
Adobe Site Reliability Engineer
Apptoza Inc.
Toronto, ON
- Full-time
Added 18 mins ago
BS
Automation Project Manager
Brock Solutions
Vancouver, BC
- $80,000 to $120,000 CAD / year
- Full-time
…professionals. We are currently seeking an Automation Project Manager to join our team of experienced professionals located at our office in Vancouver,…
Added 18 mins ago
TG
Machinist Apprentice
Tri-Mach Group (TMG)
Elmira, ON
- Full-time
…Development, Fabrication and Assembly personnel, you will work to produce high quality products efficiently and with a high focus on safety while being mentored by a licensed individual. As…
Added 18 mins ago
KF
Project Coordinator
Korn Ferry
Toronto, ON
- $85,000 to $105,000 CAD / year
- Full-time
Produce PowerPoint presentations, proposals, status reports, marquee account plans, candidate assessments and documents; collate and bind presentation materials
Added 18 mins ago
ML
Senior Analyst Identity and Access Management
Maple Leaf Foods Inc
Mississauga, ON
- $77,000 to $112,000 CAD / year
- Part-time
As the Senior Analyst Identity and Access Management, you will report to the IAM Manager and play a key role in maturing Maple Leaf Foods’ identity, privileged access management, and Zero…
Added 48 mins ago
FC
Produce Clerks (FT & PT)
Federated Co-operatives Limited
Arborg, MB
- Full-time
Maintenance: To safely use department equipment (e.g., pallet jacks, scales, wrappers) and report breakdowns or safety issues to the Produce Manager.
Added 48 mins ago
BP
Section Manager, Construction Support (MCR)
Bruce Power
Bruce Power
- Full-time
…through safe, reliable operations, we are looking to hire Section Manager, Construction Support within the Major Component Replacement (MCR)…
Added 48 mins ago
TG
Senior Project Manager, Waterproofing
Triumph Group of Companies
Toronto, ON · Greater Toronto Area, Canada
- $100,000 to $140,000 CAD / year
- Full-time
The Senior Project Manager, Waterproofing runs our most complex waterproofing projects from handover through close out and sets the standard the rest of the project management group works…
Added 1 hour ago
J
Senior Manager, Credit Risk
Jobber
Remote, Canada
- Full-time
- Remote
Then Jobber might be the place for you. We're looking for a Senior Manager, Credit Risk to join our Fintech department.
Added 1 hour ago
RB
Marketing Manager, Client Communications
Royal Bank of Canada
Toronto, ON
- Full-time
Work closely with writers and designers to produce compelling, on-brand email creative
Added 1 hour ago
AI
Windows Server Administrator - SCCM
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Calgary, AB
- Full-time
Practical experience with Microsoft server patching using tools such as WSUS or Microsoft Configuration Manager (SCCM/MECM).
Added 1 hour ago
AI
Windows Server Admin
Apptoza Inc.
Calgary, AB
- Contract
· Practical experience with Microsoft server patching using tools such as WSUS or Microsoft Configuration Manager (SCCM/MECM).
Added 1 hour ago
SD
Store Administrator, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Burnaby, BC
- Part-time
Review timesheets against payroll posting and advise the manager of any discrepancies.
Added 1 hour ago
W
(CAN) Produce Department Manager
Walmart
Langley (District), BC
- Full-time
The Produce Department Manager at Walmart leads produce associates and oversees department processes to ensure high customer service and meet production targets. Responsibilities include…
Added 1 hour ago
F
Corporate Accountant II
FISPAN
Vancouver, BC
- Full-time
…all members of the Finance team, reporting into the Finance Manager and Head of…
Added 1 hour ago
W
Supervisor (Weekend Shift)
Weir
Port Hope, ON
- Part-time
Works with manager and team leader(s) to ensure departmental initiatives are properly deployed, implemented and sustained, establishing systematic troubleshooting and diagnosis techniques.
Added 1 hour ago
CI
Analyst, Business Systems
Canada Infrastructure Bank/ Banque de l'infrastructure du Canada
Toronto, ON
- Full-time
The Analyst, Business Systems, will be based in Toronto and report to the Manager, Information Technology. The Analyst, Business Systems, is pivotal in documenting business requirements,…
Added 1 hour ago
BA
Marketing Coordinator, Consumer Shows
Blue Ant Media
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…events. In addition, you will work closely with the Marketing Manager, Show Directors, and our Creative, Data and Communications teams to keep campaigns moving and marketing deliverables on…
Added 1 hour ago
K
Digital Content Manager
kg&a
Toronto, ON
- $75,000 to $90,000 CAD / year
- Full-time
The Digital Content Manager is responsible for leading the creation, planning, development, and optimization of high-quality digital content across client accounts and campaigns. This role…
Added 1 hour ago
V
Director, Marketing
veritree
Remote, Canada
- $150,000 to $250,000 CAD / year
- Remote
…be accountable for the pipeline, revenue, and retention they…
Added 2 hours ago
KR
AI Architect
KTek Resourcing
Toronto, ON
- Contract
Produce architecture diagrams and technical design documentation.
Added 2 hours ago
S
Property & Maintenance Manager
Scotlynn
Brantford, ON
- Full-time
With the continued growth in the industry, Scotlynn is currently hiring a Property & Maintenance Manager for our locations in Simcoe & Brantford, ON. This role will oversee the functions of…
Added 2 hours ago
V
Director, Marketing
veritree
Vancouver, BC
- $150,000 to $250,000 CAD / year
- Full-time
…be accountable for the pipeline, revenue, and retention they…

Independent Electricity System Operator

Network Administration Technician

Canada

Apply About employer

Applications open in a new tab.

Job details

Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Date: October 30, 2026

Location: Toronto, ON – On-site

Requisition ID: 21353

Status: Regular

Business Unit: Information and Technology Services

Grade/Band: 63

Shift Work:

Annual Pay Range: For standard 35-hour work week

Step 1: $110,721.52 to Step 3: $117,788.84

The successful candidate will be placed at the appropriate step within the salary grade/band, based on relevant years of experience and other applicable considerations.

Why join us?

The IESO is committed to ensuring Ontario’s electricity system meets the province’s needs today and into the future. We are charged with purpose, delivering reliable, affordable, and sustainable electricity for homes, businesses, and communities across the province. We are energized to grow, embracing opportunities to shape the future of a dynamic and evolving energy sector while advancing our careers. We are powered by teamwork, supported by diverse and passionate colleagues who foster respect, celebrate successes, and thrive on shared achievements. At the IESO, it’s not just what we do - it’s who we are!

Who we are

Our central role includes managing the provincial power grid in real-time, overseeing and evolving Ontario’s electricity market, engaging with government, municipalities and Indigenous communities, and planning for Ontario’s future electricity needs. Our employees play a key role in driving grid innovation, protecting the system from threats, advancing the province’s energy conservation programs, and forecasting and procuring the electricity resources we’ll need in the decades to come.

This is a unionized position that falls within the IT Operations Division in the Information & Technology Services Business Unit.

What makes this role exciting

The energy sector is rapidly evolving, offering exciting new opportunities for those who want to make a difference.

Reporting to the Manager, End User Technology Services this position is primarily responsible for providing front line support to IESO users for IT standard services. Handles triage of service requests and incidents, attempting to resolve them or escalate as necessary. Provides 1st level support and 2nd level support for some business applications.

What you’ll do

In this role, you’ll make a meaningful impact by contributing to the IESO team and supporting the electricity needs of the province through:

Complete lifecycle (install, configure, maintain, retire) management of desktop end user hardware computing environment, including laptops, desktops, telephones, printers, approved peripherals, etc.
Complete lifecycle (install, configure, maintain, retire) management of desktop end user software computing environment, including operating systems, applications, utilities, management agents, etc.
Understand & troubleshoot business user issues. Provide operational, application and technical support via hands on, phone and remote capability to users.
Provide tier 2 support to IESO users for IT services. Handle triage of service requests, attempting to resolve them or escalate them to tier 3 support personnel, communicate progress in a timely manner based on agreed service levels.
Monitor IESO incident queues, accept, research, and provide resolution and closure in a timely fashion.
Monitor IESO request queues, accept, assess and complete standard requests in a timely fashion.
Provide technology support for IESO events including Board Meetings, Town Halls and Stakeholdering events. Includes support for Audio/Video equipment.
Follow-up with external service providers and other IT functional departments until call resolution is achieved.
Work both as a part of the IT team and closely with business users to provide accurate and timely information regarding systems concerns.
Provide back up support to other IT functions. Assist in all project and application life cycle tasks including analyzing business needs, designing, developing, implementing, and operating IT systems to meet business needs.
Maintain an inventory of installed hardware.
Maintain an inventory of installed software and maintain software license compliance.
Create and maintain procedures, guidelines, technical documentation etc. for end user computing environment.
Analyzing and making recommendations for hardware and software standards.
Support Patch Management activities, produce compliance reports and remediate noncompliant systems.
Systems administration and maintenance.
Evaluate applications and software patches for windows workstations to ensure compatibility and compliance.
Responsible for the moving of staff and end user computing equipment within and between IESO sites.

Role Requirements

Our team consists of experts from diverse backgrounds, each bringing their unique perspectives and skills.

To succeed in this role, you’ll need:

Experience in enterprise environment providing Service Desk support.
Experience in imaging new computers and deploying end-user hardware including printers, mobile devices, telephones and other specialized equipment.
Excellent understanding of Active Directory and user management.
Able to troubleshoot and search for solutions through available tools, internet, ticketing system, manuals, etc.
Knowledge of computer architecture and Networking.
Experience with IT Service Management Software such as Ivanti Enterprise Service Management Neurons.
Experience installing, configuring, and maintaining all manners of end user hardware and associated equipment.
Experience in providing Support for Microsoft based and other applications.
Experience in administering telephone systems.
Experience in administering printer/scanning hardware.
Experience in setting up end-user hardware.
Ability to create end user documentation.
Understanding of project management concepts and practice, including project lifecycle.
Able to work outside of normal business hours including evenings and weekends.
Experience in migrating to Windows 11
Experience in using tools such as Altiris for software packaging
A period of up to four years is considered necessary to gain this experience.
Travel Requirement: This position requires regular travel to multiple IESO locations across the Greater Toronto Area (GTA). Applicants must possess a valid Ontario driver's licence and have reliable access to a personal vehicle. Mileage reimbursement will be provided in accordance with IESO policy.

How We Support You

From a comprehensive total rewards program to dynamic learning and development opportunities - including job rotations to broaden your expertise - we empower you to define and shape your own success. When you join the IESO, here’s what you can expect:

Best-in-class benefits and long-term support in the form of a defined benefit pension plan.
Work in a dynamic and evolving sector that offers exciting opportunities and the chance to explore new career paths.
Leadership that values meaningful discussions, welcomes feedback, and prioritizes career development.
A strong, inclusive culture and a collaborative team environment with a shared passion for impactful work.
Compensation packages that are regularly reviewed to remain competitive and to best accommodate the diverse needs of our employees.

Deadline: November 13, 2026 at 11:59PM

For future reference, please save a copy of the job posting as it will no longer be available once the posting closes.

Thank you for your interest in a career at the IESO. Only candidates selected for an interview will be contacted. Please note that the successful candidate must be legally eligible to work in Canada and will be subject to applicable background checks.

IESO will not conduct interviews or offer positions via online, text, chat or social media platforms. We will not gather personal information directly from candidates or potential candidates. Selected candidates will work with our Talent Acquisition team to ensure their application is processed.

The IESO currently has a 3-day in-office work week for applicable roles. Over the course of 2026, the IESO will advance plans to acquire additional office space to accommodate more in-office time. While the timeline for moving to a full 5-day in-office model has not yet been established, we are committed to keeping employees and candidates informed as plans progress and give them as much advance notice as possible to prepare for any changes.

We believe in opportunities for everyone.

At the IESO, we know that achieving great results depends on embracing diversity by attracting, developing, and retaining people from a wide variety of backgrounds. We do this by ensuring our recruitment and advancement policies are fair and equitable, and by creating an accessible and inclusive environment - one that values every team member’s unique skills and experiences and ensures they have the support they need to achieve their potential. If you require accommodation during the recruitment process, please let us know. We’re proud to say we’ve been recognized as a supportive, inclusive employer.

Be sure to follow us on LinkedIn.

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More about this job

Responsibilities

This role provides front-line IT support, including the lifecycle management of end-user hardware and software. The technician will triage service requests, resolve technical incidents, and provide support for business applications and events.

Requirements

Candidates must have experience in an enterprise service desk environment with strong knowledge of Active Directory and computer networking. The role requires a valid Ontario driver's license and the ability to work outside normal business hours.

Skills

Service desk support
Active directory
User management
Hardware installation
Software configuration
Troubleshooting
Networking
Microsoft applications
Telephone systems administration
Printer and scanning hardware
Project management
Patch management
Windows 11
Altiris
Technical documentation

Benefits

Defined benefit pension plan
Comprehensive total rewards program
Learning and development opportunities
Job rotations

Visa sponsorship

Not detected in the job text

Keywords

Network Administration
Service Desk
Active Directory
Hardware Lifecycle
Software Compliance
Patch Management
Windows 11
Altiris
Ivanti
IT Operations
Technical Support
Project Management
Audio/Video Support
Desktop Support
System Administration
Incident Management
Service Requests
Computer Architecture
Networking
End User Computing

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