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Added 13 mins ago
A
Research Technician/Assistant, Formulation
Acuitas
Vancouver, BC
- Full-time
…with a world class team of scientists and professionals, who support the development and production of revolutionary technology that impacts the health and wellness of society. By living…
Added 13 mins ago
Electrical Production Technician II [646]
D-Wave
Burnaby, BC
D-Wave is seeking an experienced Electrical Production Technician II to join our Engineering and Production team. In this role, you will assemble, test, troubleshoot, and integrate…
Added 13 mins ago
Executive Assistant
University of Guelph
Chatham-Kent, ON · Ridgetown, ON
This position is covered by the Collective Agreement with the Ontario Secondary School Teachers' Federation District 35 - Technician/Administrative/Research/Agricultural
Added 13 mins ago
Technician - II (MN)
Sun Pharmaceutical Industries Ltd
Brampton, ON
The Technician II, maintains component and bulk product supply to packaging lines, washes and assists with filler assembly, disassemble, set-ups and changeovers. Operates filling lines and…
Added 13 mins ago
Technician - I MN (Midnight)
Sun Pharmaceutical Industries Ltd
Brampton, ON
…applicable SOP’s. May also be required to conduct duties of a Technician II, by operating filling and packaging equipment in a safe manner while maintaining compliance with cGMP and SOP…
Added 13 mins ago
Senior Technician, Construction
WSP
Ottawa, ON
WSP is currently seeking a Senior Technician, Construction to join our team in Ottawa. This role is ideal for an experienced construction technician who enjoys working in the field,…
Added 28 mins ago
S
Electromechanical Maintenance Technician
SOLVENTUM
Morden, MB · CA, Manitoba, Morden
- Full-time
…legacy of solving complex challenges to improve patient care and support healthcare professionals - powered by strong production and plant operations. We partner with experts across the…
Added 28 mins ago
C
Maintenance Technician - 6 Month Temp.
Carfair
Winnipeg, MB
- Full-time
The Maintenance Technician will be responsible for performing general preventative maintenance, repairs on facility equipment and property structures. In addition, this position is also…
Added 28 mins ago
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Automation Technician
Levata
Montreal, QC · Saint-Laurent,, Quebec
- Full-time
Support à la clientèle pour le fonctionnement d’équipement
Added 29 mins ago
CC
Technician , Radiation
Cameco Corporation
SK · Saskatchewan, Canada
- Full-time
At Cameco we understand the value of a diverse workforce and we embrace, encourage and support workplace inclusion and diversity. New ideas, perspectives, experiences, and expertise make…
Added 29 mins ago
IG
Fiber Technician
Insight Global
Mackenzie, BC
- $35 to $45 USD / hour
- Contract
Insight Global is seeking a Fiber Technician II / Fiber Splicer to support fiber optic infrastructure projects across client environments. This role is heavily focused on hands-on fusion…
Added 29 mins ago
CR
Technicien(ne) paie et avantages sociaux
Champlain Regional College
Sherbrooke, QC
- Full-time
ADMINISTRATION TECHNICIAN, PAYROLL AND BENEFITS
Added 29 mins ago
BC
Pharmacy Technician
Brant Community Healthcare System
Brantford, ON
- Full-time
Investing in You – Access to a centralized Education Fund, tuition support, and professional development opportunities.
Added 29 mins ago
CP
Electronic Technician
Common Pixels
Mississauga, ON
- Full-time
We are seeking a detail-oriented, self-motivated Electronics & Assembly Technician with strong problem-solving skills to join our manufacturing team. This hands-on role involves assembling…
Added 43 mins ago
VC
Combined Lab & Radiology Technologist (CLXT), Bella Coola
Vancouver Coastal Health
Bella Coola 1, BC
- $38.93 to $48.59 CAD / hour
- Other
…Telehealth, Mental Health, Public Health, Home & Community Support Services. Also within the hospital are a medical clinic and a…
Added 58 mins ago
Medical Lab Technician (OPSEU LAB) - Microbiology
LifeLabs
Toronto, ON
LifeLabs Medical Laboratory Services is seeking a Medical Laboratory Technician to join our team in Toronto, Ontario. This is an important role in patient care and our business. This role…
Added 58 mins ago
CA
Tooling Technician
Can Art Aluminum Extrusion
Brampton, ON
- $22.95 to $23.45 CAD / hour
- Full-time
Employee Assistance Program (EAP) – confidential support whenever you need it.
Added 58 mins ago
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Desktop Technician
Dexian
Montreal, QC
- Contract
We are seeking a skilled Hardware / Configuration Technician to support the installation, configuration, testing, and troubleshooting of computer hardware and software systems. The ideal…
Added 58 mins ago
EM
HVAC Refrigeration Technician - 3rd Year Apprentice to Journeyman
Enviro-Tech Mechanical Services Ltd.
Calgary, AB
- Full-time
HVAC Refrigeration Technician – 3rd Year Apprentice to Journeyman
Added 58 mins ago
TS
Class 1 Truck Driver - Dry Bulk
The Seaboard Transport Group
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
Division, Driver & Technician of the Month Programs
Added 58 mins ago
SS
Head of Hardware
SkyCan Systems
Barrie, ON
- Full-time
…technology with domestic production, secure supply, and long-term support to strengthen Canada’s defence industrial base and serve allied defence requirements. Our manufacturing facility is…
Added 58 mins ago
DA
Apprentice Autobody Technician
Davis Auto Group
Lethbridge, AB
- Full-time
With support, coaching, and mentorship from a Journeyman Autobody Technician, during your apprenticeship you will learn:
Added 58 mins ago
DA
Automotive Glass Technician
Davis Auto Group
Lethbridge, AB
- Full-time
Are you an experienced Automotive Glass Technician looking for a company that values quality workmanship and invests in its people?
Added 1 hour ago
BG
Service Technician - Shop_CA
Brandt Group of Companies
Prince George, BC
- Full-time
Brandt Tractor Ltd is currently seeking a Service Technician for our Prince George Construction and Forestry location.
Added 1 hour ago
SD
Regulated Pharmacy Technician, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Arnprior, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…

Independent Electricity System Operator

Network Administration Technician

Canada

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Job details

Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Date: October 30, 2026

Location: Toronto, ON – On-site

Requisition ID: 21353

Status: Regular

Business Unit: Information and Technology Services

Grade/Band: 63

Shift Work:

Annual Pay Range: For standard 35-hour work week

Step 1: $110,721.52 to Step 3: $117,788.84

The successful candidate will be placed at the appropriate step within the salary grade/band, based on relevant years of experience and other applicable considerations.

Why join us?

The IESO is committed to ensuring Ontario’s electricity system meets the province’s needs today and into the future. We are charged with purpose, delivering reliable, affordable, and sustainable electricity for homes, businesses, and communities across the province. We are energized to grow, embracing opportunities to shape the future of a dynamic and evolving energy sector while advancing our careers. We are powered by teamwork, supported by diverse and passionate colleagues who foster respect, celebrate successes, and thrive on shared achievements. At the IESO, it’s not just what we do - it’s who we are!

Who we are

Our central role includes managing the provincial power grid in real-time, overseeing and evolving Ontario’s electricity market, engaging with government, municipalities and Indigenous communities, and planning for Ontario’s future electricity needs. Our employees play a key role in driving grid innovation, protecting the system from threats, advancing the province’s energy conservation programs, and forecasting and procuring the electricity resources we’ll need in the decades to come.

This is a unionized position that falls within the IT Operations Division in the Information & Technology Services Business Unit.

What makes this role exciting

The energy sector is rapidly evolving, offering exciting new opportunities for those who want to make a difference.

Reporting to the Manager, End User Technology Services this position is primarily responsible for providing front line support to IESO users for IT standard services. Handles triage of service requests and incidents, attempting to resolve them or escalate as necessary. Provides 1st level support and 2nd level support for some business applications.

What you’ll do

In this role, you’ll make a meaningful impact by contributing to the IESO team and supporting the electricity needs of the province through:

Complete lifecycle (install, configure, maintain, retire) management of desktop end user hardware computing environment, including laptops, desktops, telephones, printers, approved peripherals, etc.
Complete lifecycle (install, configure, maintain, retire) management of desktop end user software computing environment, including operating systems, applications, utilities, management agents, etc.
Understand & troubleshoot business user issues. Provide operational, application and technical support via hands on, phone and remote capability to users.
Provide tier 2 support to IESO users for IT services. Handle triage of service requests, attempting to resolve them or escalate them to tier 3 support personnel, communicate progress in a timely manner based on agreed service levels.
Monitor IESO incident queues, accept, research, and provide resolution and closure in a timely fashion.
Monitor IESO request queues, accept, assess and complete standard requests in a timely fashion.
Provide technology support for IESO events including Board Meetings, Town Halls and Stakeholdering events. Includes support for Audio/Video equipment.
Follow-up with external service providers and other IT functional departments until call resolution is achieved.
Work both as a part of the IT team and closely with business users to provide accurate and timely information regarding systems concerns.
Provide back up support to other IT functions. Assist in all project and application life cycle tasks including analyzing business needs, designing, developing, implementing, and operating IT systems to meet business needs.
Maintain an inventory of installed hardware.
Maintain an inventory of installed software and maintain software license compliance.
Create and maintain procedures, guidelines, technical documentation etc. for end user computing environment.
Analyzing and making recommendations for hardware and software standards.
Support Patch Management activities, produce compliance reports and remediate noncompliant systems.
Systems administration and maintenance.
Evaluate applications and software patches for windows workstations to ensure compatibility and compliance.
Responsible for the moving of staff and end user computing equipment within and between IESO sites.

Role Requirements

Our team consists of experts from diverse backgrounds, each bringing their unique perspectives and skills.

To succeed in this role, you’ll need:

Experience in enterprise environment providing Service Desk support.
Experience in imaging new computers and deploying end-user hardware including printers, mobile devices, telephones and other specialized equipment.
Excellent understanding of Active Directory and user management.
Able to troubleshoot and search for solutions through available tools, internet, ticketing system, manuals, etc.
Knowledge of computer architecture and Networking.
Experience with IT Service Management Software such as Ivanti Enterprise Service Management Neurons.
Experience installing, configuring, and maintaining all manners of end user hardware and associated equipment.
Experience in providing Support for Microsoft based and other applications.
Experience in administering telephone systems.
Experience in administering printer/scanning hardware.
Experience in setting up end-user hardware.
Ability to create end user documentation.
Understanding of project management concepts and practice, including project lifecycle.
Able to work outside of normal business hours including evenings and weekends.
Experience in migrating to Windows 11
Experience in using tools such as Altiris for software packaging
A period of up to four years is considered necessary to gain this experience.
Travel Requirement: This position requires regular travel to multiple IESO locations across the Greater Toronto Area (GTA). Applicants must possess a valid Ontario driver's licence and have reliable access to a personal vehicle. Mileage reimbursement will be provided in accordance with IESO policy.

How We Support You

From a comprehensive total rewards program to dynamic learning and development opportunities - including job rotations to broaden your expertise - we empower you to define and shape your own success. When you join the IESO, here’s what you can expect:

Best-in-class benefits and long-term support in the form of a defined benefit pension plan.
Work in a dynamic and evolving sector that offers exciting opportunities and the chance to explore new career paths.
Leadership that values meaningful discussions, welcomes feedback, and prioritizes career development.
A strong, inclusive culture and a collaborative team environment with a shared passion for impactful work.
Compensation packages that are regularly reviewed to remain competitive and to best accommodate the diverse needs of our employees.

Deadline: November 13, 2026 at 11:59PM

For future reference, please save a copy of the job posting as it will no longer be available once the posting closes.

Thank you for your interest in a career at the IESO. Only candidates selected for an interview will be contacted. Please note that the successful candidate must be legally eligible to work in Canada and will be subject to applicable background checks.

IESO will not conduct interviews or offer positions via online, text, chat or social media platforms. We will not gather personal information directly from candidates or potential candidates. Selected candidates will work with our Talent Acquisition team to ensure their application is processed.

The IESO currently has a 3-day in-office work week for applicable roles. Over the course of 2026, the IESO will advance plans to acquire additional office space to accommodate more in-office time. While the timeline for moving to a full 5-day in-office model has not yet been established, we are committed to keeping employees and candidates informed as plans progress and give them as much advance notice as possible to prepare for any changes.

We believe in opportunities for everyone.

At the IESO, we know that achieving great results depends on embracing diversity by attracting, developing, and retaining people from a wide variety of backgrounds. We do this by ensuring our recruitment and advancement policies are fair and equitable, and by creating an accessible and inclusive environment - one that values every team member’s unique skills and experiences and ensures they have the support they need to achieve their potential. If you require accommodation during the recruitment process, please let us know. We’re proud to say we’ve been recognized as a supportive, inclusive employer.

Be sure to follow us on LinkedIn.

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More about this job

Responsibilities

This role provides front-line IT support, including the lifecycle management of end-user hardware and software. The technician will triage service requests, resolve technical incidents, and provide support for business applications and events.

Requirements

Candidates must have experience in an enterprise service desk environment with strong knowledge of Active Directory and computer networking. The role requires a valid Ontario driver's license and the ability to work outside normal business hours.

Skills

Service desk support
Active directory
User management
Hardware installation
Software configuration
Troubleshooting
Networking
Microsoft applications
Telephone systems administration
Printer and scanning hardware
Project management
Patch management
Windows 11
Altiris
Technical documentation

Benefits

Defined benefit pension plan
Comprehensive total rewards program
Learning and development opportunities
Job rotations

Visa sponsorship

Not detected in the job text

Keywords

Network Administration
Service Desk
Active Directory
Hardware Lifecycle
Software Compliance
Patch Management
Windows 11
Altiris
Ivanti
IT Operations
Technical Support
Project Management
Audio/Video Support
Desktop Support
System Administration
Incident Management
Service Requests
Computer Architecture
Networking
End User Computing

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