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Added 10 mins ago
BG
Service Technician - Shop_CA
Brandt Group of Companies
Prince George, BC
- Full-time
Brandt Tractor Ltd is currently seeking a Service Technician for our Prince George Construction and Forestry location.
Added 10 mins ago
Slot Technician Supervisor- Casino Brantford
Great Canadian Entertainment
Brantford, ON
…is responsible for the leadership and coordination all Slot Technician activities. The Slot Technician Supervisor ensures all slot machines and related equipment are functioning properly to…
Added 10 mins ago
Maintenance Technician
Groupe Norbec
Strathroy, ON
For our Manufacturing facility in Strathroy, we're looking for a skilled and driven Maintenance Technician to join our team. This position operates on a 12.5-hour rotating day and night…
Added 10 mins ago
Gas Fitter - Whitby, ON
Superior Plus Propane Talent Acquisition
Ajax, ON · Oshawa, ON · Pickering, ON · Toronto, ON · Whitby, ON
We are seeking a Service Technician to join our team in Whitby, ON. Reporting directly to the District Manager, the Service Technician is responsible for installing and servicing…
Added 10 mins ago
BB
Technician I Structured Cabling
Bosch Building Technologies
Toronto, ON
- $22.55 to $28.66 CAD / hour
- Full-time
As a Technician I Structured Cabling with Bosch Building Technologies, you will be a key contributor to the installation, maintenance, and support of structured cabling systems for our…
Added 10 mins ago
E9
Service Desk Technician
E-Comm 9-1-1 | Emergency Communications for British Columbia Incorporated
Vancouver, BC
- $74,401.6 to $87,692.8 CAD / year
- Full-time
…point of contact between internal and external clients and Technology Services. Leveraging your technical and customer service skills, you will handle and resolve incoming support incidents…
Added 25 mins ago
A
Research Technician/Assistant, Formulation
Acuitas
Vancouver, BC
- Full-time
…with a world class team of scientists and professionals, who support the development and production of revolutionary technology that impacts the health and wellness of society. By living…
Added 25 mins ago
Electrical Production Technician II [646]
D-Wave
Burnaby, BC
D-Wave is seeking an experienced Electrical Production Technician II to join our Engineering and Production team. In this role, you will assemble, test, troubleshoot, and integrate…
Added 25 mins ago
Senior Technician, Construction
WSP
Ottawa, ON
WSP is currently seeking a Senior Technician, Construction to join our team in Ottawa. This role is ideal for an experienced construction technician who enjoys working in the field,…
Added 39 mins ago
S
Electromechanical Maintenance Technician
SOLVENTUM
Morden, MB · CA, Manitoba, Morden
- Full-time
…legacy of solving complex challenges to improve patient care and support healthcare professionals - powered by strong production and plant operations. We partner with experts across the…
Added 39 mins ago
C
Maintenance Technician - 6 Month Temp.
Carfair
Winnipeg, MB
- Full-time
The Maintenance Technician will be responsible for performing general preventative maintenance, repairs on facility equipment and property structures. In addition, this position is also…
Added 39 mins ago
L
Automation Technician
Levata
Montreal, QC · Saint-Laurent,, Quebec
- Full-time
Support à la clientèle pour le fonctionnement d’équipement
Added 40 mins ago
IG
Fiber Technician
Insight Global
Mackenzie, BC
- $35 to $45 USD / hour
- Contract
Insight Global is seeking a Fiber Technician II / Fiber Splicer to support fiber optic infrastructure projects across client environments. This role is heavily focused on hands-on fusion…
Added 40 mins ago
CP
Electronic Technician
Common Pixels
Mississauga, ON
- Full-time
We are seeking a detail-oriented, self-motivated Electronics & Assembly Technician with strong problem-solving skills to join our manufacturing team. This hands-on role involves assembling…
Added 54 mins ago
VC
Combined Lab & Radiology Technologist (CLXT), Bella Coola
Vancouver Coastal Health
Bella Coola 1, BC
- $38.93 to $48.59 CAD / hour
- Other
…Telehealth, Mental Health, Public Health, Home & Community Support Services. Also within the hospital are a medical clinic and a…
Added 1 hour ago
Medical Lab Technician (OPSEU LAB) - Microbiology
LifeLabs
Toronto, ON
We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact…
Added 1 hour ago
D
Desktop Technician
Dexian
Montreal, QC
- Contract
We are seeking a skilled Hardware / Configuration Technician to support the installation, configuration, testing, and troubleshooting of computer hardware and software systems. The ideal…
Added 1 hour ago
SS
Head of Hardware
SkyCan Systems
Barrie, ON
- Full-time
SkyCan Systems Inc. is a Canadian defence technology company building sovereign unmanned systems capabilities to protect Canada and its allies. Drawing on platforms proven in frontline…
Added 1 hour ago
BG
Service Technician - Shop_CA
Brandt Group of Companies
Prince George, BC
- Full-time
Brandt Tractor Ltd is currently seeking a Service Technician for our Prince George Construction and Forestry location.
Added 1 hour ago
Electronic Technician
Octasic
Montreal, QC
We are looking for an Electronic Technician to join our production team. Reporting to the Production Team Lead, the successful candidate will be actively involved in the manufacturing,…
Added 1 hour ago
Level 2 IT Support Technician
Quadbridge
Montreal, QC
Technical Customer Support Specialist – Level 2
Added 1 hour ago
Network Administration Technician
Independent Electricity System Operator
Canada
Reporting to the Manager, End User Technology Services this position is primarily responsible for providing front line support to IESO users for IT standard services. Handles triage of…
Added 2 hours ago
Electrical / Electronics Engineering Technician
Velatron Technologies
Kitchener, ON
…“Top Electronics Solutions Provider” for 2024 Manufacturing Technology Magazine. We have ambitious growth plans and need big thinking individuals to make it happen. You will be a go-getter,…
Added 2 hours ago
NM
Agriculture Equipment Technician
Nelson Motors and Equipment
Redvers, SK
- Full-time
…community. Our customers count on us for dependable service, expert support, and a shop experience that is…
Added 2 hours ago
GardaWorld - French Technical Support - Edmonton
GardaWorld
Edmonton, AB
Job Description – Technical Support Agent - in person

Independent Electricity System Operator

Network Administration Technician

Canada

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Job details

Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Date: October 30, 2026

Location: Toronto, ON – On-site

Requisition ID: 21353

Status: Regular

Business Unit: Information and Technology Services

Grade/Band: 63

Shift Work:

Annual Pay Range: For standard 35-hour work week

Step 1: $110,721.52 to Step 3: $117,788.84

The successful candidate will be placed at the appropriate step within the salary grade/band, based on relevant years of experience and other applicable considerations.

Why join us?

The IESO is committed to ensuring Ontario’s electricity system meets the province’s needs today and into the future. We are charged with purpose, delivering reliable, affordable, and sustainable electricity for homes, businesses, and communities across the province. We are energized to grow, embracing opportunities to shape the future of a dynamic and evolving energy sector while advancing our careers. We are powered by teamwork, supported by diverse and passionate colleagues who foster respect, celebrate successes, and thrive on shared achievements. At the IESO, it’s not just what we do - it’s who we are!

Who we are

Our central role includes managing the provincial power grid in real-time, overseeing and evolving Ontario’s electricity market, engaging with government, municipalities and Indigenous communities, and planning for Ontario’s future electricity needs. Our employees play a key role in driving grid innovation, protecting the system from threats, advancing the province’s energy conservation programs, and forecasting and procuring the electricity resources we’ll need in the decades to come.

This is a unionized position that falls within the IT Operations Division in the Information & Technology Services Business Unit.

What makes this role exciting

The energy sector is rapidly evolving, offering exciting new opportunities for those who want to make a difference.

Reporting to the Manager, End User Technology Services this position is primarily responsible for providing front line support to IESO users for IT standard services. Handles triage of service requests and incidents, attempting to resolve them or escalate as necessary. Provides 1st level support and 2nd level support for some business applications.

What you’ll do

In this role, you’ll make a meaningful impact by contributing to the IESO team and supporting the electricity needs of the province through:

Complete lifecycle (install, configure, maintain, retire) management of desktop end user hardware computing environment, including laptops, desktops, telephones, printers, approved peripherals, etc.
Complete lifecycle (install, configure, maintain, retire) management of desktop end user software computing environment, including operating systems, applications, utilities, management agents, etc.
Understand & troubleshoot business user issues. Provide operational, application and technical support via hands on, phone and remote capability to users.
Provide tier 2 support to IESO users for IT services. Handle triage of service requests, attempting to resolve them or escalate them to tier 3 support personnel, communicate progress in a timely manner based on agreed service levels.
Monitor IESO incident queues, accept, research, and provide resolution and closure in a timely fashion.
Monitor IESO request queues, accept, assess and complete standard requests in a timely fashion.
Provide technology support for IESO events including Board Meetings, Town Halls and Stakeholdering events. Includes support for Audio/Video equipment.
Follow-up with external service providers and other IT functional departments until call resolution is achieved.
Work both as a part of the IT team and closely with business users to provide accurate and timely information regarding systems concerns.
Provide back up support to other IT functions. Assist in all project and application life cycle tasks including analyzing business needs, designing, developing, implementing, and operating IT systems to meet business needs.
Maintain an inventory of installed hardware.
Maintain an inventory of installed software and maintain software license compliance.
Create and maintain procedures, guidelines, technical documentation etc. for end user computing environment.
Analyzing and making recommendations for hardware and software standards.
Support Patch Management activities, produce compliance reports and remediate noncompliant systems.
Systems administration and maintenance.
Evaluate applications and software patches for windows workstations to ensure compatibility and compliance.
Responsible for the moving of staff and end user computing equipment within and between IESO sites.

Role Requirements

Our team consists of experts from diverse backgrounds, each bringing their unique perspectives and skills.

To succeed in this role, you’ll need:

Experience in enterprise environment providing Service Desk support.
Experience in imaging new computers and deploying end-user hardware including printers, mobile devices, telephones and other specialized equipment.
Excellent understanding of Active Directory and user management.
Able to troubleshoot and search for solutions through available tools, internet, ticketing system, manuals, etc.
Knowledge of computer architecture and Networking.
Experience with IT Service Management Software such as Ivanti Enterprise Service Management Neurons.
Experience installing, configuring, and maintaining all manners of end user hardware and associated equipment.
Experience in providing Support for Microsoft based and other applications.
Experience in administering telephone systems.
Experience in administering printer/scanning hardware.
Experience in setting up end-user hardware.
Ability to create end user documentation.
Understanding of project management concepts and practice, including project lifecycle.
Able to work outside of normal business hours including evenings and weekends.
Experience in migrating to Windows 11
Experience in using tools such as Altiris for software packaging
A period of up to four years is considered necessary to gain this experience.
Travel Requirement: This position requires regular travel to multiple IESO locations across the Greater Toronto Area (GTA). Applicants must possess a valid Ontario driver's licence and have reliable access to a personal vehicle. Mileage reimbursement will be provided in accordance with IESO policy.

How We Support You

From a comprehensive total rewards program to dynamic learning and development opportunities - including job rotations to broaden your expertise - we empower you to define and shape your own success. When you join the IESO, here’s what you can expect:

Best-in-class benefits and long-term support in the form of a defined benefit pension plan.
Work in a dynamic and evolving sector that offers exciting opportunities and the chance to explore new career paths.
Leadership that values meaningful discussions, welcomes feedback, and prioritizes career development.
A strong, inclusive culture and a collaborative team environment with a shared passion for impactful work.
Compensation packages that are regularly reviewed to remain competitive and to best accommodate the diverse needs of our employees.

Deadline: November 13, 2026 at 11:59PM

For future reference, please save a copy of the job posting as it will no longer be available once the posting closes.

Thank you for your interest in a career at the IESO. Only candidates selected for an interview will be contacted. Please note that the successful candidate must be legally eligible to work in Canada and will be subject to applicable background checks.

IESO will not conduct interviews or offer positions via online, text, chat or social media platforms. We will not gather personal information directly from candidates or potential candidates. Selected candidates will work with our Talent Acquisition team to ensure their application is processed.

The IESO currently has a 3-day in-office work week for applicable roles. Over the course of 2026, the IESO will advance plans to acquire additional office space to accommodate more in-office time. While the timeline for moving to a full 5-day in-office model has not yet been established, we are committed to keeping employees and candidates informed as plans progress and give them as much advance notice as possible to prepare for any changes.

We believe in opportunities for everyone.

At the IESO, we know that achieving great results depends on embracing diversity by attracting, developing, and retaining people from a wide variety of backgrounds. We do this by ensuring our recruitment and advancement policies are fair and equitable, and by creating an accessible and inclusive environment - one that values every team member’s unique skills and experiences and ensures they have the support they need to achieve their potential. If you require accommodation during the recruitment process, please let us know. We’re proud to say we’ve been recognized as a supportive, inclusive employer.

Be sure to follow us on LinkedIn.

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More about this job

Responsibilities

This role provides front-line IT support, including the lifecycle management of end-user hardware and software. The technician will triage service requests, resolve technical incidents, and provide support for business applications and events.

Requirements

Candidates must have experience in an enterprise service desk environment with strong knowledge of Active Directory and computer networking. The role requires a valid Ontario driver's license and the ability to work outside normal business hours.

Skills

Service desk support
Active directory
User management
Hardware installation
Software configuration
Troubleshooting
Networking
Microsoft applications
Telephone systems administration
Printer and scanning hardware
Project management
Patch management
Windows 11
Altiris
Technical documentation

Benefits

Defined benefit pension plan
Comprehensive total rewards program
Learning and development opportunities
Job rotations

Visa sponsorship

Not detected in the job text

Keywords

Network Administration
Service Desk
Active Directory
Hardware Lifecycle
Software Compliance
Patch Management
Windows 11
Altiris
Ivanti
IT Operations
Technical Support
Project Management
Audio/Video Support
Desktop Support
System Administration
Incident Management
Service Requests
Computer Architecture
Networking
End User Computing

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