Specialist, Information Governance Program

Date: November 12, 2026

Location: Toronto, Ontario

Requisition ID: 21351

Status: Regular

Business Unit: Legal Resources and Corporate Governance

Grade/Band: MP4

Shift Work:

Annual Pay Range: For standard 35-hour work week

Step 1: $111,072 to Step 10: $158,704

The successful candidate will be placed at the appropriate step within the salary grade/band, based on relevant years of experience and other applicable considerations.

Why join us?

The IESO is committed to ensuring Ontario’s electricity system meets the province’s needs today and into the future. We are charged with purpose, delivering reliable, affordable, and sustainable electricity for homes, businesses, and communities across the province. We are energized to grow, embracing opportunities to shape the future of a dynamic and evolving energy sector while advancing our careers. We are powered by teamwork, supported by diverse and passionate colleagues who foster respect, celebrate successes, and thrive on shared achievements. At the IESO, it’s not just what we do - it’s who we are! 

Who we are

Our central role includes managing the provincial power grid in real-time, overseeing and evolving Ontario’s electricity market, engaging with government, municipalities and Indigenous communities, and planning for Ontario’s future electricity needs. Our employees play a key role in driving grid innovation, protecting the system from threats, advancing the province’s energy conservation programs, and forecasting and procuring the electricity resources we’ll need in the decades to come.

This is a unionized position that falls within the Information Governance Division of the Legal Resources and Corporate Governance Business Unit.

What makes this role exciting

The energy sector is rapidly evolving, offering exciting new opportunities for those who want to make a difference.

This is an exciting opportunity to help shape how information is managed, governed, and leveraged across the organization. Working at the intersection of information governance, information architecture, compliance, and emerging technologies, you will play a key role in building the foundations that enable trustworthy, accessible, and AI-ready information. Your work will directly influence how information is structured, protected, and used to support business outcomes today and into the future.

In this role, you'll collaborate with stakeholders across the business and technology teams to design scalable governance frameworks, modernize information management practices, and drive the organization's Microsoft 365 and Microsoft Purview capabilities. From developing enterprise-wide information architectures to creating meaningful insights through governance dashboards, you'll have the opportunity to lead impactful initiatives that strengthen compliance, improve operational efficiency, and unlock the value of information as a strategic asset.

What you’ll do

In this role, you’ll make a meaningful impact by contributing to the IESO team and supporting the electricity needs of the province through:

Information Governance Program

• Under the guidance of the Supervisor and Senior Manager, support the design, implementation, and continuous improvement of the Information Governance (IG) Program, including embedding IG principles into systems and business processes (IG by Design).
• Collaborate with IT, Legal, Risk, Compliance, and business stakeholders to ensure governance, privacy, retention, and responsible AI requirements are incorporated into new and existing solutions.
• Maintain and enhance IG policies, standards, and governance documentation to align with evolving business, regulatory, and program requirements.
• Contribute to change management, training, and adoption activities that promote a culture of compliance and effective information management.

Information Architecture

• Support the development and maintenance of scalable information architecture frameworks, including business classification schemes, retention schedules, metadata models, taxonomies, and sensitivity classifications.
• Partner with stakeholders to optimize information lifecycle management practices, ensuring compliance, usability, and long-term sustainability across systems and processes.
• Collaborate with IT and business teams to implement lifecycle controls, manage sensitive information, and integrate information architecture standards into enterprise systems.
• Support initiatives to improve information quality by addressing content sprawl, duplication, misclassification, dormant content, and information governance risks.

Microsoft 365 (M365) Governance, Policy & Architecture

• Contribute to the design, implementation, and continuous improvement of the M365 governance framework, roadmap, and information architecture, including Copilot and Microsoft Purview capabilities.
• Gather business, operational, and regulatory requirements and translate them into governance controls, policies, classification models, retention and disposition requirements, sensitive information types and sensitivity labeling solutions.

• Contribute to the development and standardization of controls to support effective information lifecycle management, including site provisioning, template design, metadata standards, naming conventions, external sharing controls and access management.

• Support M365 implementation and adoption activities, including content migration, testing, playbooks, training, support models, and change management initiatives.
• Collaborate with IT, Information Security, Legal, and business stakeholders to monitor governance effectiveness, manage compliance risks, and enhance M365 governance processes.

Compliance Monitoring

• Support the operation and continuous improvement of the Information Governance compliance monitoring program through KPI development, data collection, validation, and analysis.
• Monitor, investigate, and support resolution of governance-related alerts, policy violations, audit findings, and information management risks in collaboration with Information Security and other stakeholders.
• Develop and maintain dashboards, reporting, and governance health metrics to identify compliance trends, remediation opportunities, and organizational risks.
• Document monitoring processes and support knowledge transfer to enable sustainable operational ownership.

Continuous Improvement

• Stay current on Microsoft 365 capabilities, governance technologies, regulatory requirements, and industry best practices in information governance and information architecture.
• Identify and implement process, policy, and governance improvements that enhance compliance, efficiency, and stakeholder experience.
• Support innovation and continuous improvement initiatives through stakeholder engagement and adoption of emerging capabilities.

IG/IA Subject Matter Expert

• Serve as a subject matter expert (SME) for Information Governance (IG), Information Architecture (IA), and M365 initiatives, ensuring governance requirements are incorporated into business processes and technology solutions.
• Provide guidance and support to stakeholders on information governance practices, standards, systems, and compliance requirements.
• Partner with project, business analysis, and systems teams to assess governance impacts and develop appropriate information management solutions.
• Represent the organization in committees, working groups, and benchmarking activities, providing expert advice and recommendations on IG and IA matters.

Perform other related duties and responsibilities as assigned.

Role Requirements

Our team consists of experts from diverse backgrounds, each bringing their unique perspectives and skills.

To succeed in this role, you’ll need:

Education & Knowledge

• Advanced knowledge of Information Governance (IG), Information Architecture, and Records Management, including information lifecycle management, classification schemes, file plans, retention management, access controls, storage requirements, and metadata management.
• Sound understanding of industry standards and best practices, including ARMA International, AIIM, ISO 15489, and related governance frameworks.
• Bachelor's degree in Information Studies, Information Science, Information Architecture, or a related discipline required; Master's degree preferred.
• Strong understanding of Microsoft 365 information governance and protection, including Microsoft Purview (classification, sensitivity labels, retention policies, and records management). Microsoft certifications are an asset.
• Knowledge of project management and business analysis methodologies. PMP, CBAP, Six Sigma, or related certifications are considered assets.

Experience & Skills

• 6-8 years of progressive experience in Information Governance, Information Architecture, Records Management, Compliance, or related fields, including 2-4 years of Microsoft 365 governance experience.
• Hands-on experience designing and implementing governance frameworks, including retention schedules, classification schemes, file plans, metadata, and taxonomy structures.
• Strong practical experience with Microsoft Purview, SharePoint Online, Microsoft Teams, and M365 governance capabilities, including site provisioning and information architecture.
• Experience developing compliance reporting, dashboards, and data visualizations using tools such as Power BI, Tableau, or advanced Excel.
• Working knowledge of privacy, risk, regulatory, and compliance requirements and their application to information governance controls.
• Experience analyzing business processes and implementing process improvement initiatives.
• Ability to translate complex information management concepts into business-friendly solutions and effectively bridge business and technical stakeholders.
• Excellent communication, facilitation, and stakeholder management skills, with demonstrated ability to influence across functions without direct authority.
• Understanding of digital workplace trends and emerging technologies.
• Experience with AI readiness, responsible AI practices, and OpenText Content Server is considered an asset.

How We Support You

From a comprehensive total rewards program to dynamic learning and development opportunities - including job rotations to broaden your expertise - we empower you to define and shape your own success. When you join the IESO, here’s what you can expect:

• Best-in-class benefits and long-term support in the form of a defined benefit pension plan. 
• Work in a dynamic and evolving sector that offers exciting opportunities and the chance to explore new career paths.
• Leadership that values meaningful discussions, welcomes feedback, and prioritizes career development. 
• A strong, inclusive culture and a collaborative team environment with a shared passion for impactful work.
• Compensation packages that are regularly reviewed to remain competitive and to best accommodate the diverse needs of our employees. 

Deadline

December 4, 2026. For future reference, please save a copy of the job posting as it will no longer be available once the posting closes.

Thank you for your interest in a career at the IESO. Only candidates selected for an interview will be contacted. Please note that the successful candidate must be legally eligible to work in Canada and will be subject to applicable background checks.

IESO will not conduct interviews or offer positions via online, text, chat or social media platforms. We will not gather personal information directly from candidates or potential candidates. Selected candidates will work with our Talent Acquisition team to ensure their application is processed.

The IESO is moving toward a five-day-per-week in-office work model to foster a highly collaborative culture where employees can build relationships, share expertise, and benefit from mentorship and professional growth opportunities

We believe in opportunities for everyone. 

At the IESO, we know that achieving great results depends on embracing diversity by attracting, developing, and retaining people from a wide variety of backgrounds. We do this by ensuring our recruitment and advancement policies are fair and equitable, and by creating an accessible and inclusive environment - one that values every team member’s unique skills and experiences and ensures they have the support they need to achieve their potential. If you require accommodation during the recruitment process, please let us know. We’re proud to say we’ve been recognized as a supportive, inclusive employer.

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