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Added 12 mins ago
PC
Bilingual IT Support Analyst
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- Full-time
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Independent Electricity System Operator

Technical Analyst, Metering Registration and Integration and Meter Data Management

Canada

Apply About employer

Applications open in a new tab.

Job details

Apply by: Nov 13, 2026
Experience: A period of over 4 years and up to and including 6 years is considered necessary to gain this experience.
Posting language: English
Posted: Oct 29, 2026

Original job description

Date: October 29, 2026

Location: Mississauga, ON – On-site

Requisition ID: 21356

Status: Temporary up to 24 months

Business Unit: Markets and Reliability

Grade/Band: MP2

Shift Work: No

Annual Pay Range: For standard 35-hour work week

Step 1: $97,708 to Step 10: $139,568

The successful candidate will be placed at the appropriate step within the salary grade/band, based on relevant years of experience and other applicable considerations.

Why join us?

The IESO is committed to ensuring Ontario’s electricity system meets the province’s needs today and into the future. We are charged with purpose, delivering reliable, affordable, and sustainable electricity for homes, businesses, and communities across the province. We are energized to grow, embracing opportunities to shape the future of a dynamic and evolving energy sector while advancing our careers. We are powered by teamwork, supported by diverse and passionate colleagues who foster respect, celebrate successes, and thrive on shared achievements. At the IESO, it’s not just what we do - it’s who we are!

Who we are

Our central role includes managing the provincial power grid in real-time, overseeing and evolving Ontario’s electricity market, engaging with government, municipalities and Indigenous communities, and planning for Ontario’s future electricity needs. Our employees play a key role in driving grid innovation, protecting the system from threats, advancing the province’s energy conservation programs, and forecasting and procuring the electricity resources we’ll need in the decades to come.

This is a unionized position that falls within the Metering Registration and Integration team with the Markets and Reliability Business Unit.

What makes this role exciting

The energy sector is rapidly evolving, offering exciting new opportunities for those who want to make a difference.

The successful candidate will provide technical and analytical support related to the administration and application of the revenue metering and meter data management functions for settlement of the IESO administered market as well as various provincial electricity programs and policies. Assist in the development and maintenance of appropriate processes, systems, procedures and standards within the Wholesale Metering department of the Settlement Division as related to maintaining the metering registry and the metering database.

What you’ll do

In this role, you’ll make a meaningful impact by contributing to the IESO team and supporting the electricity needs of the province through:

Assist in the development and maintenance of appropriate processes, systems, procedures and standards to support the revenue metering and meter data management functions for the IESO-administered market.
On an on-going basis assist in reviewing the effectiveness of existing revenue metering and meter data management processes and contribute to the development and implementation of effectiveness and efficiency improvements as necessary.
Provide technical and analytical support and training to both internal and external customers as related to revenue metering and meter data management accountabilities. Investigate customer inquiries or complaints, or provide support to settlement staff investigating such inquiries or complaints.
Provide support and assistance in one or more of the following areas:
Developing and maintaining the functional specifications for revenue metering including site documentation and totalization tables, on-site communication equipment and systems, meter data acquisition system interfaces and meter data management processes and requirements.
Tracking and processing document submissions in support of the meter registration and meter data management business process including audit activities. Analyze and review revenue metering proposals, commissioning reports, post-installation audit reports, Meter Service Provider conformance monitoring to confirm compliance with market rules, policies and procedures. Identify non-compliances and communicate these concerns to senior Settlement staff, as necessary.
Maintaining records, work methods, policies and procedures relating to the market rules and legislation. This includes development and maintenance of market manuals, internal settlement guidelines, system documentation, training packages and tracking tools as related to revenue metering and meter data management business processes.
Producing user requirements for associated application software, performance acceptance testing and the identification of business requirements in support of business objectives. Implement appropriate settlements processes/adjustments applied when data is missing/incorrect, contractual requirements are not met, and/or “ad hoc” situations, at the direction of senior Settlement staff.
Preparing and analyzing data and information including estimation of meter data, settlement adjustments for notice of disagreements (NODs) and disputes for application to settlement statements, for use in settlement decision-making, to meet corporate financial reporting requirements and as negotiated with other business units or customers.
Perform other duties as required.

In a typical day, you will be involved in supporting the ongoing operation and improvement of revenue metering and meter data management processes within the IESO-administered market. You would review system performance and data quality, helping identify efficiency improvements while ensuring compliance with market rules and standards. The role also includes responding to stakeholder inquiries by providing technical analysis, investigating issues, and supporting settlement-related concerns. Additionally, you would assist with documentation, audit activities, and analysis of metering data, contributing to accurate settlements and regulatory reporting. Collaboration with internal teams and external partners is a key part of ensuring reliable data management and continuous process improvement.

Role Requirements

Our team consists of experts from diverse backgrounds, each bringing their unique perspectives and skills.

To succeed in this role, you’ll need:

Requires knowledge of electrical theory, power system analysis and control, mathematics and computer sciences to carry out engineering, economic or analytical studies related to the application and performance of revenue metering installations, meter data management and settlement activities. Requires good written and oral communication skills in order to prepare effective reports, process description/user guides, system documentation and to deal effectively with internal and external contacts involved in accomplishing work objectives.
This knowledge is considered to be normally acquired either through the successful completion of 4 years University education, or by having the equivalent.
Requires exposure to system and market operations and an understanding of applicable market rules, legislation and practices related to revenue metering, meter data management and settlement activities.
Requires a good understanding of the electrical utility industry and experience in meter data management and revenue metering systems including applicable regulatory requirements, equipment characteristics, installation and field practices, maintenance practices and loss adjustment methodologies.
Requires experience to become familiar with the nature of studies and investigations carried out by the different sections and groups of the organization. Requires experience to become familiar with statistical and database software, desktop software applications, various PC-based query and calculation tools and computer system interfaces. Requires further on-the-job experience to become familiar with methods and practices associated with the work functions. Requires experience in providing advice to others including good customer service skills.
A period of over 4 years and up to and including 6 years is considered necessary to gain this experience.

How We Support You

From a comprehensive total rewards program to dynamic learning and development opportunities - including job rotations to broaden your expertise - we empower you to define and shape your own success. When you join the IESO, here’s what you can expect:

Best-in-class benefits and long-term support in the form of a defined benefit pension plan.
Work in a dynamic and evolving sector that offers exciting opportunities and the chance to explore new career paths.
Leadership that values meaningful discussions, welcomes feedback, and prioritizes career development.
A strong, inclusive culture and a collaborative team environment with a shared passion for impactful work.
Compensation packages that are regularly reviewed to remain competitive and to best accommodate the diverse needs of our employees.

Deadline

November 12, 2026. For future reference, please save a copy of the job posting as it will no longer be available once the posting closes.

Thank you for your interest in a career at the IESO. Only candidates selected for an interview will be contacted. Please note that the successful candidate must be legally eligible to work in Canada and will be subject to applicable background checks.

IESO will not conduct interviews or offer positions via online, text, chat or social media platforms. We will not gather personal information directly from candidates or potential candidates. Selected candidates will work with our Talent Acquisition team to ensure their application is processed.

The IESO currently has a 3-day in-office work week for applicable roles. Over the course of 2026, the IESO will advance plans to acquire additional office space to accommodate more in-office time. While the timeline for moving to a full 5-day in-office model has not yet been established, we are committed to keeping employees and candidates informed as plans progress and give them as much advance notice as possible to prepare for any changes.

We believe in opportunities for everyone.

At the IESO, we know that achieving great results depends on embracing diversity by attracting, developing, and retaining people from a wide variety of backgrounds. We do this by ensuring our recruitment and advancement policies are fair and equitable, and by creating an accessible and inclusive environment - one that values every team member’s unique skills and experiences and ensures they have the support they need to achieve their potential. If you require accommodation during the recruitment process, please let us know. We’re proud to say we’ve been recognized as a supportive, inclusive employer.

Be sure to follow us on LinkedIn.

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More about this job

Responsibilities

The successful candidate will provide technical and analytical support for revenue metering and meter data management functions within the IESO-administered market. They will also assist in developing and maintaining processes, systems, and standards to ensure compliance with market rules and provincial electricity policies.

Requirements

The role requires a university degree or equivalent experience, along with 4 to 6 years of experience in the electrical utility industry. Candidates must possess strong knowledge of electrical theory, power system analysis, and experience with meter data management systems.

Skills

Revenue metering
Meter data management
Electrical theory
Power system analysis
Data analysis
Technical support
Regulatory compliance
Market rules
Database management
Statistical software
Customer service
Process improvement
System documentation
Performance testing
Analytical studies

Benefits

Defined benefit pension plan
Comprehensive total rewards program
Learning and development opportunities
Job rotations

Visa sponsorship

Not detected in the job text

Keywords

Revenue Metering
Meter Data Management
IESO
Electricity Market
Power Grid
Settlement
Electrical Theory
Power System Analysis
Market Rules
Regulatory Compliance
Database Software
Statistical Software
Functional Specifications
Audit Activities
Commissioning Reports
Data Quality
Stakeholder Inquiries
Energy Sector
Utility Industry
Technical Analysis

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