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Added 11 mins ago
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Bilingual Communications Coordinator (*1 Year Contract*)
CAPREIT
Toronto, ON
- Other
…communications, reputation management, social media and digital content, program coordination, reporting and data analysis to support resident engagement, operational effectiveness and…
Added 11 mins ago
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Workplace Experience Coordinator
CBRE HV
Vancouver, BC
- Full-time
…The salary range being offered for the Workplace Experience Coordinator role is between $54,000 annually and $59,000 annually. The compensation that is provided to a successful candidate…
Added 11 mins ago
Health & Safety Coordinator
Pomerleau
Ottawa, ON
…ensuring compliance across our projects. As part of the Civil Operations team at Pomerleau Construction, you will support the growth of new and ongoing projects while challenging industry…
Added 11 mins ago
MD
Human Resources Staffing Support Technician - Human Resources Technician 2
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Designated in Connect 700 Program for Applicants with Disabilities: Yes
Added 12 mins ago
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Gestionnaire / Coordonnateur(trice) de projets Mainframe
Astek
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Job Title: Mainframe Project Manager / Project Coordinator
Added 26 mins ago
Security - Relief
Calgary Drop-In Centre (the DI)
Calgary, AB
Whether you’re helping guests find housing, supporting their recovery journey, or keeping our operations running strong, your work here truly matters. Every role at the DI is about creating…
Added 26 mins ago
Security - Nights
Calgary Drop-In Centre (the DI)
Calgary, AB
Whether you’re helping guests find housing, supporting their recovery journey, or keeping our operations running strong, your work here truly matters. Every role at the DI is about creating…
Added 26 mins ago
MD
State Prog Admin Coordinator- Information Technology Solutions Manager
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Job Class: State Program Administrator, Coordinator
Added 27 mins ago
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Operations Coordinator
VTR Feeder Solutions Inc.
Grimsby, ON
- Full-time
We are hiring an Operations Coordinator to support our Operations team. This is a new role that will provide operational, administrative, and communication support across our Operations…
Added 42 mins ago
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Operations Coordinator
Intelcom
Val-d'Or, QC
- Part-time
With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate,…
Added 42 mins ago
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Receivables and Revenue Coordinator
Strathcona County
Sherwood Park, AB
- Full-time
Strathcona County is seeking a detail-oriented and customer-focused Receivables and Revenue Coordinator to play a key role in supporting the organization’s financial health and cash flow…
Added 57 mins ago
Sun Life CHC Research & Program Operations Coordinator
Wilfrid Laurier University
Waterloo, ON
Reporting to the Sun Life Centre for Healthy Communities (CHC) Manager, the Research & Program Operations Coordinator supports the coordination, analysis, evaluation, and dissemination of…
Added 57 mins ago
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Senior Health & Safety Manager
QEOSH (HSE) Staffing & Recruitment Inc.
Pickering, ON
- Full-time
The Health & Safety Manager is responsible for developing, implementing and managing the H&S program while ensuring compliance with H&S legislation. The role will also conduct training for…
Added 1 hour ago
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Coordinator, Digital Marketing
Mini Mall Storage Properties
Calgary, AB
- Full-time
The Digital Marketing Coordinator supports lead generation and rental conversion by executing and optimizing paid digital campaigns, coordinating day-to-day website operations, supporting…
Added 1 hour ago
Manager of Manufacturing (QA) - MC2
Westerkirk
Woolwich, ON
…production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated to…
Added 1 hour ago
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Environmental Monitoring Coordinator
Vuntut Gwitchin Government
Old Crow, YT
- Full-time
The Environmental Monitoring Coordinator is responsible for implementing the Natural Resources and Heritage Department’s activities to collect Local Knowledge and scientific information on…
Added 2 hours ago
Operations Coordinator Part -Time
Hubbell Incorporated
Toronto, ON · North York, ON
We are currently looking for a Part Time Operations Coordinator in our North York location at 774 Supertest Rd. Monday, Wednesday and Friday - 8am to 4pm
Added 2 hours ago
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AltaGas - Plant Operator, REEF
AltaGas Ltd.
Prince Rupert, BC
- Full-time
…development with the Panel Control Operator, Shift Supervisor, and Operations, Maintenance & Project (OMP)…
Added 2 hours ago
Legislative Services Coordinator
City of Quinte West
Quinte West, ON
The Legislative Services Coordinator is responsible for providing accurate, technical, and timely secretariat support for City Council meetings and various boards and committee meetings.…
Added 2 hours ago
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On-Site Event Coordinator
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Contract
As our On-Site Event Coordinator, you lead Techo-Bloc's roadshows, loyalty events and trade shows on the ground across Canada and the U.S. From load-in to load-out, you own the setup, the…
Added 2 hours ago
Mechanic II (Truck and Transport) (Year Round) (New Minas)
The Government of Nova Scotia
New Minas, NS
Under the general supervision of the Fleet Service Coordinator, the Mechanic II diagnoses equipment failure, repairs, rebuilds and adjusts a variety of government mobile machinery and…
Added 2 hours ago
Project Coordinator (Program Admin Officer 1-2)
The Government of Nova Scotia
Halifax, NS
The Project Coordinator is responsible for the coordination, administration, interpretation, investigation, and provision of information of various government programs throughout the…
Added 3 hours ago
MD
Scanning Services - Office & Admin Specialist, Senior
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Division/Unit: Tax Operations / Tax Ops-Scanning & Remittance
Added 3 hours ago
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Maintenance Coordinator YYZ
AvPosts
Mississauga, ON
- Internship
…Service, People, and Community are ingrained throughout our operations and culture. The Maintenance Coordinator plays a key operational role in maintaining the airworthiness, reliability,…
Added 4 hours ago
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Service Coordinator
Wiseworth Canada Industries Ltd.
Surrey, BC
- Full-time
We're looking for a friendly, organized, and customer-focused Service Coordinator to join our Lower Mainland service team, based at our head office in Surrey, BC.

Indigenous Perspectives Society

Clinical Operations Manager

Vancouver, BC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 3, 2026
Experience: Minimum of 5–7 years of progressive clinical experience, including leadership or management responsibilities.
Posting language: English
Posted: Nov 3, 2026

Original job description

About The Job

CMHA BC is British Columbia’s leading mental health non-profit organization. We promote mental health for all and support the resilience of people living with mental illness and/or substance use challenges. We work to uplift the voices of people with lived expertise and to advance the human right to best possible mental health. The Mind & Mood Clinical Care Network is an innovative new provincial program which aims to provide the right care at the right time to those with mood and/or anxiety disorders. Built on a stepped care framework, the program operates via a single front door, consistent screening and assessment, and matching clients to the right level of care.

The Clinical Operations Manager, Mind & Mood Clinical Care Network, reporting to the Program Director, is responsible for the clinical leadership, day-to-day operations, and clinical development of the Mind & Mood Clinical Care Network. This role oversees an interdisciplinary outpatient mental health service focused on assessment, treatment, and continuity of care for individuals experiencing mood, anxiety and related mental health concerns. The Clinical Operations Manager ensures services are delivered in alignment with organizational priorities, legislative and privacy requirements, and evidence-informed, trauma-informed, and culturally safe practices.

Duties And Responsibilities

Clinical and Professional Leadership

Provide clinical leadership and oversight for the Mind & Mood Clinical Care Network, including supervision and collaborative leadership with psychiatrists, family physicians and other mental health professionals.
Ensure clinical services meet professional, ethical, and regulatory standards and align with best and emerging practices in mental health care.
Collaborate with the Medical Director to develop and ensure compliance with clinic policies and procedures.
Support case consultation, clinical decision-making, and service planning across interdisciplinary teams.

Day-to-Day Operations and Service Delivery

Oversee daily clinic operations to ensure efficient, coordinated, and client-centred service delivery.
Directly supervise the Administrative Support Coordinator, including workload management, coaching, issue management, and performance management.
Ensure effective scheduling, clinic flow, and coordination of appointments across service streams.
Oversee intake, triage, waitlists, and client allocation processes to ensure timely, equitable, and transparent access to services.

Intake, Navigation, and Client Advocacy

Provide leadership for intake and navigation functions to ensure clients receive clear information, appropriate referrals, and coordinated access to services.
Support advocacy and navigation of community, health system, and internal resources for individuals accessing services.
Ensure client-facing processes are trauma-informed, culturally safe, and responsive to diverse needs.

Information Management, EMR Systems, and Privacy

Provide operational oversight of EMR systems and related clinical and administrative workflows.
Ensure accurate, timely, and consistent documentation practices across the clinic.
Ensure privacy, confidentiality, and security of client records in compliance with legislation, organizational policy, and professional standards.
Lead system improvements related to intake, scheduling, reporting, and data quality.

Program Development, Integration, and Policy

Lead the development, implementation, and refinement of clinic policies, procedures, and operational guidelines.
Support integration of the Mind & Mood Clinical Care Network within organizational programs and referral pathways.
Contribute to service planning, program expansion, and continuous quality improvement initiatives.
Manage future implementation of mental health supports in alignment with the Mind and Mood service model.

Evaluation, Reporting, and Promotion

Oversee evaluation of clinical services and operational performance to inform quality improvement and decision-making.
Prepare and contribute to regular reports for leadership, funders, and internal stakeholders.
Support internal and external promotion and communication of clinic services in collaboration with organizational teams.

Qualifications And Experience

Education & Experience

Master’s degree in a relevant clinical or health administration discipline.
Minimum of 5–7 years of progressive clinical experience, including leadership or management responsibilities.
Experience supervising regulated health professionals; experience working alongside psychiatrists is an asset.
Experience running a clinic or clinical program that provided direct care for community members seeking mental health support.

Knowledge, Skills, And Abilities

Strong understanding of mental health service delivery systems and interdisciplinary models of care.
Demonstrated ability in clinical leadership, operational oversight, and staff supervision.
Experience with intake systems, waitlist management, EMR platforms, and privacy legislation.
Strong financial acumen, communication, and interest holder engagement skills.
Ability to manage complexity, competing priorities, and evolving service demands.
Solid project management experience, including project planning, resource, and financial management along with effective communication skills for successful project delivery.
Solid leadership skills with the ability to lead, motivate, resolve conflict, and lead a high performing team in a unionized environment.
Flexibility and ability to thrive in an environment with constantly changing conditions and competing deadlines.
Knowledge of systemic inequities related to gender, sex, race, Indigeneity, (dis)ability, substance use, and other aspects of a person’s identity.
Demonstrated experience communicating in a trauma-informed and culturally safe way.

Our key values and principles

The Clinical Operations Manager consistently conduct themselves in alignment with CMHA BC’s Core Values of:

Inclusive
Proactive
Compassionate
Steadfast
Collaborative

WORKING CONDITIONS

This is a full-time temporary position, and work hours are from 8:30 am to 4:30 pm Monday through Friday.
The role is available as a mostly remote position, with occasional travel to downtown Vancouver required.
The Clinical Operations Manager is an excluded role subject to the compensation reference plan of Health Employers Association of BC.
Some on-call may be required where clinic hours exceed the managers’ regular work schedule.
Salary Range: $78,149.00 – $112,340.00
Typical Hiring Range: $95,733.00 – $104,000.00
In determining salary, CMHA BC considers many factors including the successful candidate’s skillset and experience as well as internal equity. The final salary offer will be at CMHA BC’s sole discretion.

How To Apply

Please submit your resume along with a cover letter, clearly documenting how you satisfy the requirements outlined in this job posting to https://cmhabc.bamboohr.com/careers/114 by 5 p.m. November 09, 2026. We regret that only shortlisted candidates will be contacted to schedule an interview.

For more information about CMHA, BC Division, visit our website at www.cmha.bc.ca.

CMHA, BC Division is committed to our workforce reflecting the diversity of the communities within which we work. As such, we encourage applications from persons with disabilities, members of visible minorities, First Nations, Inuit, and Métis people, people of all sexual orientations and genders, and others who may contribute to the diversity of our staff. Personal experience with mental illness and or addiction, either through self or a loved one, is an asset.

About Us

Founded in 1918, The Canadian Mental Health Association (CMHA) is a national charity that helps maintain and improve mental health for all Canadians. As the nation-wide leader and champion for mental health and addiction, CMHA helps people access the community resources they need to build resilience and support recovery from mental illness and/or addiction.

We respectfully acknowledge xʷməθkʷəy̓ əm (Musqueam), Skwxwú7mesh (Squamish), səlilwətaʔɬ (TsleilWaututh), Lkwungen (Songhees) and Wyomilth (Esquimalt) peoples on whose traditional, unceded lands the CMHA BC offices are located

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More about this job

Responsibilities

Lead the clinical development and daily operations of an interdisciplinary outpatient mental health service, including clinical oversight, staff supervision, intake, triage, scheduling, and continuity of care. Oversee EMR workflows, privacy, policies, service integration, evaluation, reporting, and continuous quality improvement.

Requirements

Requires a master’s degree in a relevant clinical or health administration discipline and 5–7 years of progressive clinical experience, including leadership or management responsibilities. Candidates should have experience supervising regulated health professionals and operating a community mental health clinic, along with strengths in operational leadership, project and financial management, privacy, and trauma-informed, culturally safe practice.

Skills

Clinical Leadership
Clinic Operations
Interdisciplinary Team Leadership
Staff Supervision
Mental Health Service Delivery
Intake and Triage
Waitlist Management
Electronic Medical Records
Privacy Compliance
Trauma-Informed Care
Culturally Safe Practice
Project Management
Financial Management
Quality Improvement
Stakeholder Engagement
Conflict Resolution

Visa sponsorship

Not detected in the job text

Keywords

Mental Health
Mood Disorders
Anxiety Disorders
Stepped Care
Outpatient Care
Clinical Operations
Interdisciplinary Care
Clinical Supervision
Intake
Triage
Waitlist Management
Client Navigation
Electronic Medical Records
Privacy Legislation
Trauma-Informed Care
Culturally Safe Practice
Clinic Policies and Procedures
Referral Pathways
Continuity of Care
Quality Improvement
Program Evaluation
Performance Reporting
Project Planning
Resource Management
Financial Management
Unionized Environment

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