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Added 8 hours ago
Business Analyst
Public Service Delivery
Winnipeg, MB
…support documentation. Provide coverage for the Senior Business Analyst, when required, to support operational continuity and assist with day-to-day departmental…
Added 8 hours ago
PS
Senior Analyst / Associate, Infrastructure Investments
Public Sector Pension Investment Board
Montreal, QC
- Full-time
We’re one of Canada’s largest pension investors, with CAD$320.6 billion of net assets as of March 31, 2026.
Added 13 hours ago
AC
Transformation Senior Analyst
Aston Carter
Toronto, ON
- $100 to $110 CAD / hour
- Contract
The Middle & Back Office Change Management Transformation Senior Analyst supports a major transformation initiative by translating future-state Operations, Performance, Accounting, and…
Added 16 hours ago
NB
Trading Support Analyst
National Bank of Canada
Montreal, QC
- Full-time
Added 16 hours ago
NB
Chief Functionnal Analyst MCP Client Domain
National Bank of Canada
Montreal, QC
- Full-time
A career as a Chief Functional Analyst in the MCP - Master Client Profile team is to play a strategic role in customer data management. It means being part of a team at the heart of the…
Added 16 hours ago
NB
Senior Analyst Custody Invoicing
National Bank of Canada
Toronto, ON
- Full-time
A career as a Senior Analyst, Custody Invoicing within the Custody Operations team at National Bank Trust means acting as a subject matter expert in custody operations and supporting…
Added 1 day ago
GO
Legal Services Analyst *Amended*
Government of Manitoba
Winnipeg, MB
- Full-time
…Housing, Addictions and Homelessness is seeking a Legal Services Analyst to provide legal research and analysis in support of departmental operations and strategic initiatives. This…
Added 1 day ago
AE
Senior Engineer/Analyst
Alberta Electric System Operator (AESO)
Calgary, AB
- Full-time
We are seeking a qualified Senior Engineer or Senior Analyst to support and expand data-driven analytics activities within our Grid Analytics (GA) team. GA is a cross-functional team that…
Added 1 day ago
GO
Business Analyst
Government of Manitoba
Winnipeg, MB
- Full-time
…support documentation. Provide coverage for the Senior Business Analyst, when required, to support operational continuity and assist with day-to-day departmental…
Added 1 day ago
TI
Data Quality Analyst
Transportation Investment Corporation
Vancouver, BC
- $83,000 to $114,000 CAD / year
- Full-time
The Data Quality Analyst is responsible for ensuring the accuracy, reliability and consistency of information classified by organizational business processes using a structured taxonomy.…
Added 1 day ago
C
Public Sector Delivery Analyst
Cohere
Remote, Canada
- $115,000 to $155,000 CAD / year
- Full-time
- Remote
Added 1 day ago
KH
Sales Analyst
Kraft Heinz
Toronto, ON
- Full-time
The Sales Analyst will work directly with senior Sales and Finance leadership to drive trade spend effectiveness through partnership, superior financial insights and innovation of our…
Added 1 day ago
A
Senior Engineer or Analyst, Grid Analytics
AESO
Calgary, AB · KPMG Tower
- Full-time
We are seeking a qualified Senior Engineer or Senior Analyst to support and expand data-driven analytics activities within our Grid Analytics (GA) team. GA is a cross-functional team that…
Added 1 day ago
PS
Senior Analyst, Data Delivery and Enablement (Data Management)
Public Sector Pension Investment Board
Montreal, QC
- Full-time
We’re one of Canada’s largest pension investors, with CAD$320.6 billion of net assets as of March 31, 2026.
Added 1 day ago
EL
Financial Analyst, Investment Administration
Empire Life
Toronto, ON
- Full-time
Empire Life is looking to hire a Financial Analyst to join our Investment Administration team! We are actively seeking candidates to fill a current, open position.
Added 1 day ago
MI
Store Automated Ordering Replenishment Analyst
Metro Inc.
Toronto, ON · Etobicoke, ON
- Full-time
Position Title: Store Automated Ordering Replenishment Analyst
Added 1 day ago
KC
Database Analyst
Keyano College
Fort McMurray, AB
- Full-time
Keyano College’s Information Technology Services Department is currently seeking a Database Analyst to join their dynamic team. The Database Analyst’s role is to design, install, and…
Added 1 day ago
BF
Revenue Analyst
BC Ferries
Victoria, BC
- Full-time
…financial information and effective processes. As a Revenue Analyst with BC Ferries, you'll help protect the integrity of our revenue by analyzing financial data, reviewing internal…
Added 1 day ago
MU
Advancement Analyst
McGill University
Mont-Royal, QC · Les Cours Mont Royal
- Full-time
The Advancement Analyst provides support to University Advancement (UA), namely in areas related to performance tracking, value for money analyses, benchmarking, trend monitoring…
Added 1 day ago
D
Product Owner, Product management
Desjardins
Montreal, QC
- Full-time
…close collaboration with the project developer and business analyst to ensure the solution meets user needs and that the project’s expected benefits are delivered. You will manage…
Added 1 day ago
D
Analyst, Legal and Regulatory Compliance
Desjardins
Montreal, QC
- Full-time
As a legal and regulatory compliance analyst, you help design, institute and coordinate the compliance framework and enforce related rules. You help ensure that oversight measures such as…
Added 1 day ago
DA
ERP & Business Systems Manager
Danby Appliances
Guelph, ON
- $85,000 to $90,000 CAD / year
- Full-time
Lead and coordinate ERP and business applications delivery through the relevant technical leads, work with the Business Analyst on requirements and priorities, and coordinate EDI delivery…
Added 1 day ago
Enterprise Architect
Government of Alberta
AB
Added 1 day ago
IP
Quality Service Analyst
Indigenous Perspectives Society
Nanaimo, BC
- Full-time
As a Quality Service Analyst at CLBC, you represent CLBC as the primary point of contact for service providers. You will lead contract negotiations for funding and service levels, review…
Added 1 day ago
S
Business Analyst (Order to Cash)
SearchLabs
Mississauga, ON
- Full-time
We are seeking an experienced ERP Business Analyst to

Indigenous Perspectives Society

Quality Service Analyst

Vancouver, BC, Canada

Classification/Salary: Social Program Officer (Growth to R24) / Position starts at $78,386 to $80,703 annually · Full-time

This date has passed. Check with the employer before applying.

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Job details

Pay: Classification/Salary: Social Program Officer (Growth to R24) / Position starts at $78,386 to $80,703 annually
Job type: Full-time
Listed closing date: Oct 18, 2026
Posting language: English
Posted: Oct 13, 2026

Original job description

We are honoured to again be selected as one of B.C.’s Top Employers.

If you are looking for an opportunity to contribute your experience, knowledge and passion in a meaningful way, CLBC is the place for you!

Community Living British Columbia (CLBC) is a Crown corporation responsible for arranging supports and services for adults with developmental disabilities and their families. CLBC staff strive to advance the vision of Communities of belonging, lives with connection.

Status/Term: Regular/Full-time

Classification/Salary: Social Program Officer (Growth to R24) / Position starts at $78,386 to $80,703 annually

Team: SI Local 2

Location: Victoria (Hybrid – 3 days a week in office – after passing a 6-month probation)

At CLBC, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We encourage applications from all people with relevant skills, including women, Indigenous peoples, persons with disabilities, racialized people, and those who identify as 2SLGBTQ2+IA. For accommodation needs, please contact CLBC.Careers@gov.bc.ca at any stage of the hiring process.

Visit our Careers at CLBC page to learn more about working at CLBC, what we offer, and tips for the interview process.

About The Role

As a Quality Service Analyst at CLBC, you represent CLBC as the primary point of contact for service providers. You will lead contract negotiations for funding and service levels, review and monitor contracts for service quality, develop and approve new resources, manage service requests, and ensure crisis response systems and resources are available.

Key Responsibilities

Consulting with Facilitators about support requests, service availability, and resource suitability

Conducting on-site monitoring reviews (homes, staffed residential facilities, programs, etc.) and investigating competency and service issues

Working with the Facilitator in assisting individuals and their families who are experiencing a crisis

Recruiting and developing new service relationships

Developing service contracts or agreements and negotiating the costing details and quantities

Negotiating contract costing and advising on requirements for corrective action in contracted service delivery

Ensuring service collaboration and developing cost-sharing agreements

Liaising with key staff regarding current funding limitations or delays and participating as a team member in local budget management

Reviewing financial reports to ensure delivery of services for approved funding supports

What You Will Bring

Preference will be given to candidates with a Bachelor’s degree in Business, Social Work, or a related discipline

Experience working in the social services sector in areas such as resource development or contract management

An equivalent combination of relevant education/experience may be considered

We Are Also Looking For

Strong written and oral communication skills, presentation skills, and interpersonal skills

Excellent analytical and problem-solving skills

Ability to resolve conflicts with a wide range of stakeholders and contribute to the resolution of urgent situations

Ability to manage finances, budgets or other resources

Ability to manage multiple priorities/projects and produce results within deadlines

Ability to develop and enhance service networks, including colleagues, service providers and community members

Ability to effectively represent CLBC in the community, exercising tact and diplomacy

Ability to w

Benefits: A rewarding career at CLBC comes with great benefits, including:

Employer-paid extended health and dental plan

A BC Public Service Pension plan with employer contributions

Generous vacation plus additional personal days

Paid maternity/parental/adoption leave

Life insurance, paid sick days, and, if needed, long-term disability

Wellness supports, including an Employee and Family Assistance Program

Professional development funds and resources to encourage continuous learning and skill development

Access to government discounts on travel, cell phones, and more!

Additional Info

Travel: Some travel may be required to Duncan, Nanaimo, Courtenay, and the Gulf Islands

Possession of a Class 5 driver’s license and a clean driver’s abstract is required

Successful applicants are subject to a Criminal Record Check

An eligibility list for internal candidates may be established

Closing date: October 18, 2026

If your application is shortlisted, you’ll be invited to an interview where you’ll have the opportunity to share more about your experience. Please note that only those selected for an interview will be contacted.

This opportunity is open to applicants who are legally entitled to work in Canada.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://communitylivingbc.prevueaps.ca/jobs/31738-18680.html

Apply About employer

More about this job

Responsibilities

Serve as the primary contact for service providers, developing and negotiating service contracts, funding, and service levels. Monitor service quality and financial reports, develop service relationships and resources, and support individuals and families during crises.

Requirements

A bachelor’s degree in Business, Social Work, or a related discipline is preferred, along with experience in social services, resource development, or contract management; equivalent education and experience may be considered. Candidates should bring strong communication, analytical, financial management, conflict resolution, prioritization, and service-network development abilities, as well as a Class 5 driver’s license and clean driving record.

Skills

Contract Management
Contract Negotiation
Resource Development
Service Quality Monitoring
Financial Management
Budget Management
Analytical Skills
Problem-Solving
Written Communication
Oral Communication
Presentation Skills
Interpersonal Skills
Conflict Resolution
Crisis Response
Project Management
Stakeholder Relations

Benefits

Employer-Paid Extended Health and Dental Plan
Generous Vacation
Additional Personal Days
Paid Maternity, Parental, and Adoption Leave
Life Insurance
Paid Sick Days
Long-Term Disability
Employee and Family Assistance Program
Professional Development Funds and Resources
Government Discounts on Travel and Cell Phones

Visa sponsorship

Not detected in the job text

Keywords

Social Services
Developmental Disabilities
Service Provider Relations
Contract Management
Contract Negotiation
Funding
Service Levels
Service Quality
Resource Development
Service Requests
Crisis Response
On-Site Monitoring
Corrective Action
Cost-Sharing Agreements
Budget Management
Financial Reports
Community Partnerships
Stakeholder Relations
Conflict Resolution
Class 5 Driver’s License
Criminal Record Check

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