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Added 9 mins ago
NB
Regional VP - Equipment Sales, Western Canada
National Bank of Canada
AB · Edmonton, AB
- Full-time
…collaborate closely with colleagues in Credit, Operations, Risk, Product, Finance, Human Resources and other specialized groups. The role provides leadership across the Vendor Sales and…
Added 9 mins ago
NB
Regional Vice-President, Equipment Finance Sales, Ontario
National Bank of Canada
Mississauga, ON
- Full-time
…collaborate closely with colleagues in Credit, Operations, Risk, Product, Finance, Human Resources and other specialized groups. The role provides leadership across the Vendor Sales and…
Added 9 mins ago
NB
Product Owner (PO) – CI/CD and Continuous Testing
National Bank of Canada
Montreal, QC
- Full-time
A career as a CI/CD and Continuous Testing (CT) Product Owner in the Methodology, Governance and Practices sector at National Bank means acting as a specialist in the vision, prioritization…
Added 10 mins ago
BJ
Marketing Manager
Bradford Jacobs
Toronto, ON
- Full-time
Own brand strategy, market positioning and go-to-market planning for the company's product lines and corporate brand.
Added 10 mins ago
SP
Platform and Security Growth Business Account Executive
Salesforce Partner Canada
Toronto, ON
- Full-time
…responsible for achieving a dedicated quota for Platform Cloud product sales while establishing yourself as a trusted advisor to our customers. This is a Canada-based, quota-carrying role…
Added 11 mins ago
GD
Cybersecurity Systems Engineering, Intermediate
General Dynamics Missions System International
Calgary, AB
- Full-time
Provide system and product level design and support.
Added 11 mins ago
GD
Mechanical Engineering Developer
General Dynamics Missions System International
Ottawa, ON
- Full-time
Support the full product design life cycle from requirements definition and concept development through to production ramp-up. This includes prototype procurement, assembly, design…
Added 11 mins ago
GD
Senior Project Engineer - Systems Engineer
General Dynamics Missions System International
Ottawa, ON
- Full-time
Assume full technical responsibility and accountability for difficult, multi-faceted product development NPI problems.
Added 11 mins ago
GD
System Integration & Test, Intermediate
General Dynamics Missions System International
Ottawa, ON
- Full-time
You will work side-by-side with the customer in an Integrated Product Team environment and interact with software engineering, systems engineering, and management teams as required
Added 11 mins ago
RP
Senior Manager Regulatory Affairs
Regeneron Pharmaceuticals
Toronto, ON
- Full-time
…will develop globally aligned regulatory strategies throughout product development while collaborating with global regulatory and product teams. This position offers the opportunity to…
Added 25 mins ago
S
Paid Services Beauty Advisor - Full Time
sephora.com
Toronto, ON
- $19.7 to $23.2 CAD / hour
- Full-time
…journey at the Beauty Studio & beyond. It’s not just about the product, but about making a client's day through teaching, inspiring, and playing, together. Best of all, you’ll love working…
Added 39 mins ago
R
Senior Manager Regulatory Affairs
Regeneron
Mississauga, ON
- Full-time
…will develop globally aligned regulatory strategies throughout product development while collaborating with global regulatory and product teams. This position offers the opportunity to…
Added 40 mins ago
Systems Intern - Validation, Software, Design, Architecture & Packaging (Canada)
Tenstorrent University Jobs
Toronto, ON · Vancouver, BC
Overview: A chip isn't a product until it's a working system. These teams cover both ends of that: getting silicon to boot and validate correctly,building the board, power, mechanical,…
Added 55 mins ago
GD
Business Development Manager, Tactical Comms and Information Systems
General Dynamics Missions System International
Ottawa, ON
- Full-time
Work closely with the Solution Architect, Product Line Management Team, and engineering to craft value-based proposals that map TacCIS capabilities to customer mission objectives.
Added 55 mins ago
GD
Software Engineer
General Dynamics Missions System International
Ottawa, ON
- $85,000 to $110,000 CAD / year
- Full-time
Identify, document, and resolve defects across the full product lifecycle
Added 55 mins ago
GD
Junior Hardware Engineering Developer
General Dynamics Missions System International
Ottawa, ON
- Full-time
Support new product introduction activities that include the first power-up of newly designed circuit cards (bring-up), detailed design characterization of those cards, and then long-term…
Added 55 mins ago
GD
System Integration & Test, Intermediate
General Dynamics Missions System International
Ottawa, ON
- Full-time
You will work side-by-side with the customer in an Integrated Product Team environment and interact with software engineering, systems engineering, and management teams as required
Added 55 mins ago
GD
Life Cycle Material Engineering Specialist
General Dynamics Missions System International
Ottawa, ON
- Full-time
…manufacturing in providing technical support through troubleshooting of product issues, as well as acting as a liaison between program teams, customers and other internal stakeholders…
Added 55 mins ago
D
Senior C++ Engineer
DuckDuckGo
Remote, Canada
- $178,500 USD / year
- Full-time
- Remote
Added 1 hour ago
GH
Product Engineering Technologist
Goldstone HVACR Inc.
Brantford, ON
- Full-time
Lead the new product development and approval processes.
Added 1 hour ago
Q
Senior Product Marketing Manager - Finance Automation
Quadient
Markham, ON
- $100,000 to $130,000 CAD / year
- Full-time
We’re looking for a Senior Product Marketing Manager, Finance Automation to help bring our Accounts Payable (AP), Accounts Receivable (AR) and Cash Management solutions to market. You’ll…
Added 1 hour ago
AI
Senior Mechanical Designer
ATS Industrial Automation
Cambridge, ON
- Full-time
…we promise - on time and on budget. Combined with our broad product portfolio, financial strength and global presence, we provide our customers with the best automation solutions wherever…
Added 1 hour ago
AI
Junior Mechanical Designer
ATS Industrial Automation
Cambridge, ON
- Full-time
…we promise - on time and on budget. Combined with our broad product portfolio, financial strength and global presence, we provide our customers with the best automation solutions wherever…
Added 1 hour ago
DT
ROV Technical Support Representative
Deep Trekker Inc.
Kitchener, ON
- Full-time
Assist with compiling product performance data and trends to support product improvement and reporting initiatives.
Added 1 hour ago
TH
Pharmacy Assistant
The Hospital for Sick Children
Toronto, ON
- Internship
Call doctors, pharmacies and manufacturers to obtain information/product as required.

Closed listing

Indigo Books & Music

Customer Experience Representative

2121 Carling Avenue, Ottawa, ON, K2A 1H2, Canada

Compensation: up to CAD 0 - hourly · Part-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: Compensation: up to CAD 0 - hourly
Job type: Part-time
Posting language: English
Posted: Oct 6, 2026

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Original job description

Archived listing. The details below describe a past opening.

Company Description

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

5AM Availability Required

WHO WE ARE

We love books and all things beautiful
We are Canada’s Cultural Department Store
Books are our heart and our soul and Great Books are JUST the Beginning…

We play by the following rules:

We exist to add joy to our customers’ lives each and every time they interact with us and our products
Our job is to create joyful moments for our customers
We treat each other the way we’d treat a valued friend
We inspire each other to do our best work
We seek to ignite creativity and innovation every day
We give back to the communities in which we operate

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

WHAT YOU’LL DO

Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Align with Store leadership on goals and objectives for fiscal year
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High-Performance Characteristics
Seek information regarding new products, promotions, and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings
Available to support the daily operations of the store, before or after the store closes (5am or 10pm start time) as needed
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

At Indigo, we are committed to our communities, our customers, and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives. We believe that you, in all your uniqueness, belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at or if you require an accommodation at any time during the recruitment process.

WELCOME HOME

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at .

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

Department: Customer Service

Employee Type: Permanent

Full-Time/Part-Time: Part-Time

Compensation: up to CAD 0 - hourly

About employer

More about this job

Responsibilities

You will cultivate a welcoming environment by engaging with customers, managing inventory, and maintaining store merchandising standards. Additionally, you will support daily store operations and contribute to a culture of joy and safety.

Requirements

Previous experience in specialty retail is preferred but not required, and you must be able to lift up to 40 pounds. Candidates must be available for a flexible schedule, including early mornings, evenings, weekends, and holidays.

Skills

Customer service
Merchandising
Inventory management
Communication
Flexibility
Adaptability
Teamwork
Problem solving
Time management
Attention to detail

Benefits

Diversity and inclusion initiatives
Equitable employer
Accommodations available

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Inventory Cycle Counts
Merchandising
Stock Replenishment
Store Operations
Customer Engagement
Health and Safety
Bilingualism
Diversity and Inclusion
Equity
Accessibility

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