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Added 11 mins ago
CO
Strategic Support Supervisor
City of Winnipeg
Winnipeg, MB
- Full-time
A minimum of four years' experience in strategic planning, quality management, continuous improvement, business process analysis, program or project coordination, data/statistical analysis,…
Added 11 mins ago
M
Manager, Supply Chain / Gestionnaire, Gestion de la chaîne d’approvisionnement
Merck
Charlottetown, PE
- Full-time
…committed to provide fair and equitable pay for similar work and experience as a fundamental aspect of our workplace culture. Individual employee salaries will be based on several factors…
Added 11 mins ago
AL
Diabetes Sales Specialist - Abbott Diabetes Care - Ottawa, ON
Abbott Laboratories
ON
- $68,250 to $101,100 CAD / year
- Full-time
…needs and expectations. This position reports to the District…
Added 25 mins ago
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Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…governmental guidelines and regulations, the Clinical Trial Project Manager is responsible for the operational management of multicentre clinical research studies. The Project Manager…
Added 25 mins ago
HN
SMS & IOSA Lead
Hospitality Newfoundland and Labrador
St. John's, NL
- Full-time
Experience supporting Safety Management Systems (SMS); IOSA program or audit experience is a strong asset.
Added 25 mins ago
OW
Restaurant Manager
Out West Restaurant Group
ON · Ontario, Canada
- Full-time
With limited supervision, the Restaurant Manager is responsible for the daily operations of the FOH/BOH functions in a restaurant. These include company standards, customer experience,…
Added 25 mins ago
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Store Manager - Smart Centres Woodstock
RCL - Reitmans Canada Ltd/Ltée
Woodstock, ON
- Full-time
Reporting to the Regional Manager, join a team where your leadership will truly have an impact! As a Store Manager, you’ll be at the heart of the action: leading and inspiring your team,…
Added 25 mins ago
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Lab Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The Laboratory Manager oversees both the day-to-day administrative infrastructure and basic science research activities within the Otorhinolaryngological Sciences Laboratory. This dual-role…
Added 25 mins ago
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Clinical Research Coordinator – Nurse - CIM - Phase 1 Oncology
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the Manager of Oncology Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful…
Added 25 mins ago
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Licensed Practical Nurse (LPN) or Research Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…the team by completing additional tasks as directed by the…
Added 25 mins ago
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Clinical Research Coordinator - Nurse (CIM)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Under the supervision of the Manager, Pediatric and Adult Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the…
Added 25 mins ago
LC
Beauty Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Oakville, ON
- Full-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added 25 mins ago
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Store Manager - Ottawa Trainyards
RCL - Reitmans Canada Ltd/Ltée
Ottawa, ON
- Full-time
Reporting to the Regional Manager, join a team where your leadership will truly have an impact! As a Store Manager, you’ll be at the heart of the action: leading and inspiring your team,…
Added 25 mins ago
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Clinical Research Coordinator - Regulatory Affairs (CIM)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the Manager, Clinical Research Administration Centre for Innovative Medicine (CIM), the incumbent is responsible for supporting the submission of clinical research…
Added 25 mins ago
K
Senior Manager, Technology Strategy & Digital Transformation
KPMG
Vancouver, BC
- Full-time
…candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments…
Added 25 mins ago
K
Manager, Technology Strategy & Digital Transformation
KPMG
Vancouver, BC
- Full-time
…candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments…
Added 55 mins ago
DB
Part Time Bridal Sales
David's Bridal
Woodbridge, ON
- $16 to $25.8 CAD / hour
- Part-time
The Stylist is responsible for providing and maintaining a positive, friendly, empathetic and professional selling experience with all customers. Stylists are responsible for providing…
Added 55 mins ago
OS
Manager / Senior Manager, Healthcare - Industries and Government Practice
Optimus SBR
Toronto, ON
- Full-time
This role combines hands-on delivery, client leadership, and team development. As a Manager, you will be responsible for structuring complex problems, guiding teams, and working directly…
Added 55 mins ago
DB
Part Time Bridal Sales
David's Bridal
Dartmouth, NS
- $16 to $22.32 CAD / hour
- Part-time
The Stylist is responsible for providing and maintaining a positive, friendly, empathetic and professional selling experience with all customers. Stylists are responsible for providing…
Added 56 mins ago
VP, Human Resources, Market Area North and Central America
Metso
Montreal, QC
…talent, workforce planning, organizational effectiveness, and employee experience. You will report to the President, Market Area North and Central America, with a functional reporting line…
Added 1 hour ago
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Assistant Team Leader
Dollarama
Portage la Prairie, MB
- Part-time
Conducting manager-on-duty tasks: making sure daily breaks, time and attendance are properly tracked and participating in the hiring and performance management process.
Added 1 hour ago
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Assistant Team Leader
Dollarama
Calgary, AB
- Part-time
Conducting manager-on-duty tasks: making sure daily breaks, time and attendance are properly tracked and participating in the hiring and performance management process.
Added 1 hour ago
D
Assistant Team Leader
Dollarama
Saint-Bruno-de-Montarville, QC · St-Bruno-de-Montarville, QC
- Part-time
Conducting manager-on-duty tasks: making sure daily breaks, time and attendance are properly tracked and participating in the hiring and performance management process.
Added 1 hour ago
D
Assistant Team Leader
Dollarama
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
- Part-time
Conducting manager-on-duty tasks: making sure daily breaks, time and attendance are properly tracked and participating in the hiring and performance management process.
Added 1 hour ago
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Senior Project and Portfolio Manager
Bombardier
Dorval, QC
- Full-time
…what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work…

Indigo Books & Music

Events Manager

620 King Street West, Toronto, ON, M5V 2N2, Canada

$85,000 to $95,000 CAD / year · Full-time

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Job details

Pay: $85,000 to $95,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Company Description

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories - big and little - connect us. Indigo is our customer's happy place - for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best
We Will Be Customer Centric
We Will Be Entrepreneurial
We Will Be Committed to Caring About Each Other, Our Communities, and Our Environment
We Will Be Committed to True and Shared Value Creation
We Will Be Systems Thinking, Data Driven and AI enabled

Job Description

The Manager, Events leads the day-to-day execution of Indigo’s events program, translating strategic vision into disciplined operational plans, overseeing events support staff, and delivering events that are on time, on brand, and on budget.

This role owns end-to-end event production - from national author signings and high-profile celebrity events to the annual programming calendar. The Manager is the connective tissue between strategy and execution: ensuring the execution team has clear direction and the tools to succeed, while serving as the primary operational contact for authors, publishers, and cross-functional partners.

KEY PERFORMANCE METRICS

Customer Participation & Traffic
Author & Publisher Engagement
Events NPS
On-Time Operational SLAs
Events Revenue & Profitability
Employee Engagement

KEY ACCOUNTABILITIES

Functional

Translate strategic direction into clear execution frameworks, project plans, and delivery timelines across all events - author signings, major events, and national programming
Lead the execution and development of all nationally-driven event programming, including cross-functional campaigns
Own internal project planning and execution: manage cross-functional workflows, delivery standards, and operational SLAs across the team
Own budget tracking and financial coordination for the events portfolio; contribute to post-event reporting, insights, and retrospectives
Act as the escalation point for operational risks - identifying, mitigating, and surfacing issues to the events leader where required.
Lead and chair the Bi-Weekly Events Planning meeting, driving alignment across the events team and cross-functional partners on upcoming events, priorities, and risks.
Serve as the primary operational contact for Retail Ops, Loss Prevention, Finance & Accounting, General Managers, Store Events Leaders, Creative, Marketing, and Merchants.
Ensure execution standards are consistently upheld across all event types, channels, and touchpoints - from planning documentation through to on-site delivery.
Identify process gaps and lead improvements to increase operational efficiency and enhance experience for customers, stores, and partners.
Train and support stores on the execution of all author and national programming events

Communication

Contribute to post-event reporting and retrospectives; surface insights and recommendations to the events leader to inform future planning and investment decisions.
Proactively communicate timelines, risks, and deliverable status to cross-functional execution partners, ensuring no surprises on delivery.
Champion the customer and store experience in all planning and decision-making, consistently advocating for clarity, quality, and consistency of execution.

People

Develop a high performing & engaged team
Provide feedback and coaching to develop direct reports and mentees
Shape and influence team culture to reflect Indigo’s values and direction
Empower team members through clear expectations, performance management, and growth opportunities
Attract, develop, and retain top talent
Act as a mentor & role model, helping others understand the broader impact of their work
Foster collaboration and knowledge sharing across teams and functions
Ensure team alignment with organizational goals and cultural values

Cultural

Model Indigo’s Guiding Principles and convey a positive, forward-thinking image
Embrace and influence change, fostering a culture resonant of our guiding principles and in particular emphasizing data driven, systems thinking, and customer centric.
Celebrate diversity of thought and encourage open dialogue
Take an active role in shaping organizational culture through leadership and example

SCOPE

Reports to: Sr Manager, Events

KEY RELATIONSHIPS

Internal:

Retail Operations
General Managers & Store Events Leaders
Creative Studio
Marketing
Merchants
Loss Prevention
Finance/Accounting

External:

Publishers
Vendors
External agencies
Venues

Qualifications

Work Experience / Education / Certifications

5–7 years of experience in Events, Marketing, Retail, or a related field; experience managing direct reports preferred.
Post-secondary degree in Business, Marketing, Communications, or a related discipline; equivalent experience considered.
Proven track record planning and executing multi-channel, large-scale events from concept through post-event analysis.
Experience in retail, media, publishing, or hospitality considered a strong asset.

Competencies / Skills / Attributes

Strong operational leader with the ability to translate strategy into execution and manage multiple complex workstreams simultaneously.
Excellent written and verbal communication skills; confident presenting to stakeholders and executives.
Skilled relationship builder with authors, publishers, vendors, and internal partners at all levels.
Analytical thinker with the ability to interpret event data and surface actionable insights.
Creative sensibility for on-brand event concepts and marketing materials, with strong copywriting instincts.
Highly proficient in Microsoft Office Suite (Excel, PowerPoint, Outlook); comfort with social media platforms and event management tools.
High attention to detail and strong organizational skills; thrives in a fast-paced, deadline-driven environment.
Results-driven, self-motivated, and solutions-oriented - with a bias for action and a hands-on approach.
Genuine belief in the power of teamwork and a deep understanding of how individual actions affect team and organizational outcomes.
Customer-obsessed with a commitment to delivering exceptional brand experiences

Other (travel, Bilingual, etc.)

Flexible schedule including evenings, weekends and holidays

Additional Information

This posting is for a current opportunity within Indigo.

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the LGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at [email protected].

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at [email protected].

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

Department: Marketing

Employee Type: Permanent

Full-Time/Part-Time: Full-Time

Compensation: CAD 85000 - CAD 95000 - yearly

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More about this job

Responsibilities

The Events Manager leads the day-to-day execution of Indigo’s events program, translating strategic vision into operational plans. This role oversees end-to-end event production, manages cross-functional workflows, and serves as the primary operational contact for authors and partners.

Requirements

Candidates should have 5–7 years of experience in events, marketing, or retail, with a proven track record of executing large-scale events. A post-secondary degree in a relevant field is required, along with strong operational, analytical, and communication skills.

Skills

Event management
Project planning
Operational leadership
Budget tracking
Stakeholder management
Strategic execution
Cross-functional collaboration
Data analysis
Copywriting
Microsoft Office Suite
Communication
Mentorship
Retail operations
Process improvement
Relationship building

Visa sponsorship

Not detected in the job text

Keywords

Events Management
Marketing
Retail
Project Management
Budgeting
Operational Strategy
Author Signings
Cross-functional Leadership
Data Analysis
Copywriting
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Event Production
Publishing
Media
Hospitality
Process Improvement
Stakeholder Engagement
Team Leadership
Mentorship
Customer Experience
Loss Prevention
Strategic Planning
Performance Reporting

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