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Added 19 mins ago
CG
Director, Business Development, Mining - Eastern Canada | Directeur(trice), Développement des affaires
Compass Group Canada
Toronto, ON
- Full-time
Compass Group Canada is looking for a high-energy, entrepreneurial sales leader to drive growth across Eastern Canada's mining sector. This is not an account management role. This is a pure…
Added 19 mins ago
A
Senior Mechanical Design Engineer
Actalent
Cambridge, ON
- $45 to $65 CAD / hour
- Contract
Liaise with customers to clarify requirements, present design concepts, and ensure alignment with project expectations.
Added 19 mins ago
CG
Cook - Casual
Compass Group Canada
Vancouver, BC
- Part-time
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Added 19 mins ago
CG
Operations Supervisor - Production and Special Projects
Compass Group Canada
Vancouver, BC
- Full-time
Added 33 mins ago
MM
Oliver Wyman - Senior Lead AI Developer
Marsh McLennan
Toronto, ON · Montreal, QC
- Full-time
Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise…
Added 49 mins ago
AH
Assistant Manager
Alberta Health Services
AB · Edmonton, AB
- Temporary
…Services is seeking an experienced and professional healthcare leader for the role of Assistant Manager, Respiratory Therapy within the University of Alberta Hospital (UAH) and the…
Added 1 hour ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
For more than 50 years, IMAX has been a global leader in entertainment technology, redefining how stories are experienced on the world’s biggest screens. Our mission is to power…
Added 2 hours ago
C-
Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Ottawa, ON
- Full-time
Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
Added 3 hours ago
AW
Program Director
Agilus Work Solutions
Toronto, ON
- $140 to $145 CAD / hour
- Contract
Are you a senior program leader with a proven track record delivering large-scale Corporate Real Estate and Workplace Transformation initiatives? We are seeking an experienced Program…
Added 3 hours ago
S
Utilities Manager - ALTO
SYSTRA
Montreal, QC
- Full-time
SYSTRA Canada is part of the SYSTRA group, an international consulting and engineering group, a world leader in the design of transport infrastructures. SYSTRA Canada is an engineering and…
Added 3 hours ago
S
External Interface Engineer - ALTO
SYSTRA
Montreal, QC
- Full-time
SYSTRA Canada is part of the SYSTRA group, an international consulting and engineering group, a world leader in the design of transport infrastructures. SYSTRA Canada is an engineering and…
Added 4 hours ago
AA
Responsable des têtes de versions avion / Version Manager (CPD VM)
Airbus Aircraft
Montreal, QC
- Full-time
Vous avez des qualités de leader et démontrez un haut niveau d’influence ;
Added 4 hours ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
Influential Matrix Leader: You drive organizational alignment and cross-functional project execution through strategic relationship-building and clear communication rather than direct…
Added 4 hours ago
P
Quality Assurance Manager
Prysmian
Johnstown, ON
- $87,000 to $117,000 CAD / year
- Full-time
Prysmian is the world leader in the energy and telecom cable systems industry. Each year Prysmian manufacturers thousands of miles of underground and submarine cables and systems for power…
Added 4 hours ago
M
Support Specialist - AI Applications
Marsh
Toronto, ON
- Full-time
…Change Management) and contribute to process and application/project improvements; produce service‑management summary…
Added 4 hours ago
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Biologist - Ecotoxicology (Signer)
Bureau Veritas
Quebec, QC · Sainte-Foy–Sillery–Cap-Rouge, QC
- Full-time
Other responsibilities as assigned by their supervisor or team leader.
Added 4 hours ago
UO
Career Advisor
University of Waterloo
Waterloo, ON · William M. Tatham Centre
- Full-time
Added 5 hours ago
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Scientific Specialist - Eurofins Experchem Laboratories, Inc.
Eurofins
Toronto, ON
- Full-time
…and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of…
Added 5 hours ago
C
Manager, Activations and Programming
CBRE
Calgary, AB
- Full-time
Develop and maintain event documentation, including project plans, run-of-show schedules, timelines, forecasts, budgets, and operational checklists to ensure seamless delivery and brand…
Added 5 hours ago
AC
Driver
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Burlington, ON
- Full-time
Applus+ is a global leader in the Testing, Inspection and Certification sector delivering non-destructive testing, inspection, engineering, and manpower services to the aerospace, power,…
Added 5 hours ago
UO
AMR Centre Manager, Cumming School of Medicine
University of Calgary
Calgary, AB
- Full-time
Provide project-specific supervision of activities, as required
Added 5 hours ago
AL
Diabetes Sales Specialist - Abbott Diabetes Care - Ottawa, ON
Abbott Laboratories
ON
- $68,250 to $101,100 CAD / year
- Full-time
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and…
Added 5 hours ago
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Consultant(e) en santé, sécurité et environnement / HSE Consultant
CBRE
Quebec, QC · Greater Quebec City Metropolitan Area
- Full-time
Impact a range of customer, operational, project, or service activities within own team and other related teams.
Added 5 hours ago
FO
Travelling Commercial Superintendent - CONTRACT
First Onsite - CA
Saskatoon, SK
- $29 to $34 CAD / hour
- Contract
Are you a hands-on leader who knows how to keep people organized, work moving, and details from falling through the cracks? First Onsite is hiring several Commercial Superintendents to join…
Added 6 hours ago
A
Program Director
APPLY
Toronto, ON
- Full-time
Leading a team of Project Managers who handle day-to-day execution, you will focus on high-level program structure, executive stakeholder alignment, and expansion. Following the rollout of…

Indigo Books & Music

Events Manager

620 King Street West, Toronto, ON, M5V 2N2, Canada

$85,000 to $95,000 CAD / year · Full-time

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Job details

Pay: $85,000 to $95,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Company Description

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories - big and little - connect us. Indigo is our customer's happy place - for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best
We Will Be Customer Centric
We Will Be Entrepreneurial
We Will Be Committed to Caring About Each Other, Our Communities, and Our Environment
We Will Be Committed to True and Shared Value Creation
We Will Be Systems Thinking, Data Driven and AI enabled

Job Description

The Manager, Events leads the day-to-day execution of Indigo’s events program, translating strategic vision into disciplined operational plans, overseeing events support staff, and delivering events that are on time, on brand, and on budget.

This role owns end-to-end event production - from national author signings and high-profile celebrity events to the annual programming calendar. The Manager is the connective tissue between strategy and execution: ensuring the execution team has clear direction and the tools to succeed, while serving as the primary operational contact for authors, publishers, and cross-functional partners.

KEY PERFORMANCE METRICS

Customer Participation & Traffic
Author & Publisher Engagement
Events NPS
On-Time Operational SLAs
Events Revenue & Profitability
Employee Engagement

KEY ACCOUNTABILITIES

Functional

Translate strategic direction into clear execution frameworks, project plans, and delivery timelines across all events - author signings, major events, and national programming
Lead the execution and development of all nationally-driven event programming, including cross-functional campaigns
Own internal project planning and execution: manage cross-functional workflows, delivery standards, and operational SLAs across the team
Own budget tracking and financial coordination for the events portfolio; contribute to post-event reporting, insights, and retrospectives
Act as the escalation point for operational risks - identifying, mitigating, and surfacing issues to the events leader where required.
Lead and chair the Bi-Weekly Events Planning meeting, driving alignment across the events team and cross-functional partners on upcoming events, priorities, and risks.
Serve as the primary operational contact for Retail Ops, Loss Prevention, Finance & Accounting, General Managers, Store Events Leaders, Creative, Marketing, and Merchants.
Ensure execution standards are consistently upheld across all event types, channels, and touchpoints - from planning documentation through to on-site delivery.
Identify process gaps and lead improvements to increase operational efficiency and enhance experience for customers, stores, and partners.
Train and support stores on the execution of all author and national programming events

Communication

Contribute to post-event reporting and retrospectives; surface insights and recommendations to the events leader to inform future planning and investment decisions.
Proactively communicate timelines, risks, and deliverable status to cross-functional execution partners, ensuring no surprises on delivery.
Champion the customer and store experience in all planning and decision-making, consistently advocating for clarity, quality, and consistency of execution.

People

Develop a high performing & engaged team
Provide feedback and coaching to develop direct reports and mentees
Shape and influence team culture to reflect Indigo’s values and direction
Empower team members through clear expectations, performance management, and growth opportunities
Attract, develop, and retain top talent
Act as a mentor & role model, helping others understand the broader impact of their work
Foster collaboration and knowledge sharing across teams and functions
Ensure team alignment with organizational goals and cultural values

Cultural

Model Indigo’s Guiding Principles and convey a positive, forward-thinking image
Embrace and influence change, fostering a culture resonant of our guiding principles and in particular emphasizing data driven, systems thinking, and customer centric.
Celebrate diversity of thought and encourage open dialogue
Take an active role in shaping organizational culture through leadership and example

SCOPE

Reports to: Sr Manager, Events

KEY RELATIONSHIPS

Internal:

Retail Operations
General Managers & Store Events Leaders
Creative Studio
Marketing
Merchants
Loss Prevention
Finance/Accounting

External:

Publishers
Vendors
External agencies
Venues

Qualifications

Work Experience / Education / Certifications

5–7 years of experience in Events, Marketing, Retail, or a related field; experience managing direct reports preferred.
Post-secondary degree in Business, Marketing, Communications, or a related discipline; equivalent experience considered.
Proven track record planning and executing multi-channel, large-scale events from concept through post-event analysis.
Experience in retail, media, publishing, or hospitality considered a strong asset.

Competencies / Skills / Attributes

Strong operational leader with the ability to translate strategy into execution and manage multiple complex workstreams simultaneously.
Excellent written and verbal communication skills; confident presenting to stakeholders and executives.
Skilled relationship builder with authors, publishers, vendors, and internal partners at all levels.
Analytical thinker with the ability to interpret event data and surface actionable insights.
Creative sensibility for on-brand event concepts and marketing materials, with strong copywriting instincts.
Highly proficient in Microsoft Office Suite (Excel, PowerPoint, Outlook); comfort with social media platforms and event management tools.
High attention to detail and strong organizational skills; thrives in a fast-paced, deadline-driven environment.
Results-driven, self-motivated, and solutions-oriented - with a bias for action and a hands-on approach.
Genuine belief in the power of teamwork and a deep understanding of how individual actions affect team and organizational outcomes.
Customer-obsessed with a commitment to delivering exceptional brand experiences

Other (travel, Bilingual, etc.)

Flexible schedule including evenings, weekends and holidays

Additional Information

This posting is for a current opportunity within Indigo.

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the LGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at [email protected].

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at [email protected].

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

Department: Marketing

Employee Type: Permanent

Full-Time/Part-Time: Full-Time

Compensation: CAD 85000 - CAD 95000 - yearly

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More about this job

Responsibilities

The Events Manager leads the day-to-day execution of Indigo’s events program, translating strategic vision into operational plans. This role oversees end-to-end event production, manages cross-functional workflows, and serves as the primary operational contact for authors and partners.

Requirements

Candidates should have 5–7 years of experience in events, marketing, or retail, with a proven track record of executing large-scale events. A post-secondary degree in a relevant field is required, along with strong operational, analytical, and communication skills.

Skills

Event management
Project planning
Operational leadership
Budget tracking
Stakeholder management
Strategic execution
Cross-functional collaboration
Data analysis
Copywriting
Microsoft Office Suite
Communication
Mentorship
Retail operations
Process improvement
Relationship building

Visa sponsorship

Not detected in the job text

Keywords

Events Management
Marketing
Retail
Project Management
Budgeting
Operational Strategy
Author Signings
Cross-functional Leadership
Data Analysis
Copywriting
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Event Production
Publishing
Media
Hospitality
Process Improvement
Stakeholder Engagement
Team Leadership
Mentorship
Customer Experience
Loss Prevention
Strategic Planning
Performance Reporting

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