Jobs in Canada

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Added 7 hours ago
L
Senior Manager - Fulfillment Planning
lululemon
Vancouver, BC
- Full-time
…facilitating connection, visibility and coordination across key channel partners, product teams and within our Global Fulfillment functions, driving targeted performance reviews, continuous…
Added 7 hours ago
L
Senior Product Manager - Omni Channel Fulfillment
lululemon
Vancouver, BC
- Full-time
Work is performed onsite, minimum 4 days per week.
Added 10 hours ago
KC
Director, Retail Search & SEM
Kim Cosic Consulting Inc.
Toronto, ON
- Full-time
Lead integrated retail search and Google Search strategies, translating brand, category, shopper, and commercial goals into channel roles, budgets, audiences, and activation plans.
Added 15 hours ago
GD
Engineer III
Groupe Dynamite, Inc Garage
Mont-Royal, QC · Ville Mont-Royal, Quebec
- Full-time
Groupe Dynamite Inc. (GDI) is a Montréal-based, privately held house of integrated omni-channel brands, designing and distributing accessible, trend-forward fashion for women since 1975.
Added 16 hours ago
DM
ACCOUNT MANAGER - RETAIL, FOODSERVICE & OMNICHANNEL MARKETING
DACS Marketing Group
Mississauga, ON
- Full-time
Permanent, full-time | Hybrid: minimum 3 days in office
Added 16 hours ago
RB
Director, Newcomer Channel Strategy & Operations
Royal Bank of Canada
Toronto, ON
- Full-time
As Director, Newcomer Channel Strategy & Operations, you will lead the strategy and evolution of the channels, capabilities and partnership operations required to deliver a differentiated…
Added 16 hours ago
W
(CAN) Gérant adjoint de nuit
Walmart
Levis, QC
- Full-time
To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales.
Added 18 hours ago
M
Sales Support Administrator, Quarry Park
Mark's
Calgary, AB
- $45,000 to $50,000 CAD / year
- Full-time
At Marks, we want you to experience an extraordinary career in helping to lead our brand's evolution to be Canada’s number one destination for industrial and casual apparel and footwear. As…
Added 19 hours ago
R
Director, Newcomer Channel Strategy & Operations
RBC
Toronto, ON
- Full-time
As Director, Newcomer Channel Strategy & Operations, you will lead the strategy and evolution of the channels, capabilities and partnership operations required to deliver a differentiated…
Added 20 hours ago
W
(CAN) Co-Manager
Walmart
Chilliwack, BC
- Full-time
To support the Store Manager in the management of store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales.…
Added 21 hours ago
CT
Sales Support Administrator
Canadian Tire Corporation
Kitchener, ON · Calgary, AB · Quarry Park
- $45,000 to $50,000 CAD / year
- Full-time
At Marks, we want you to experience an extraordinary career in helping to lead our brand's evolution to be Canada’s number one destination for industrial and casual apparel and footwear. As…
Added 1 day ago
AF
Account Manager Foodservice - Alberta & Prairies
Arla Foods
Richmond, BC
- Full-time
…you will deliver agreed volume, revenue, margin, and category development targets in alignment with the national foodservice sales strategy. Through effective territory planning,…
Added 1 day ago
ON
Assistant Manager - Edmonton Common
Old Navy
Edmonton, AB
- Full-time
…customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through…
Added 1 day ago
A
Creative Partner
Akcelo
Vancouver, BC
- Temporary
Akcelo is looking for a senior Creative Partner to help lead the next phase of the agency’s growth in our Vancouver office.
Added 1 day ago
TP
Boutique Manager (Contemporary Women's Fashion)
The Pink Door
Toronto, ON
- Full-time
Agile Work Environment: Freedom from the corporate red tape of big-box retail. You have a direct line to the owner and the agility to implement fresh ideas instantly.
Added 1 day ago
WB
Sr. Content Specialist
Whistler Blackcomb
Whistler, BC
- Full-time
…Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness…
Added 1 day ago
F
Senior Manager, Commerce
Flywheel
Toronto, ON
- Full-time
…set the strategic direction for key client relationships and lead the teams responsible for delivering eCommerce strategy and execution across retailers and intermediaries. You’ll serve as…
Added 1 day ago
A
Regional Marketing Manager- Edmonton Store Support Centre Office
AutoCanada
Calgary, AB
- Other
Partner with your dedicated Media Buyer on strategy, channel mix, investment, and optimization.
Added 1 day ago
AG
Senior Manager, Commerce
Adelphi Group
Toronto, ON
- Full-time
…set the strategic direction for key client relationships and lead the teams responsible for delivering eCommerce strategy and execution across retailers and intermediaries. You’ll serve as…
Added 1 day ago
Sr. Content Specialist
Vail Resorts
Whistler, BC
…Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness…
Added 1 day ago
G
Signage & Environmental Graphic Designer
Gensler
Toronto, ON
- Full-time
Perks: We encourage our employees to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, wellness programs, paid holidays and paid time off. We…
Added 1 day ago
E-Commerce Activation Manager (15-month contract)
Nestle Operational Services Worldwide SA
Montreal, QC
We are looking for an experienced and strategic eCommerce Activation Manager to lead our B2C digital sales channel in Canada. This 15-month contract opportunity to cover a maternity leave.
Added 1 day ago
L
Senior Manager - Fulfillment Planning
lululemon
Vancouver, BC
- Full-time
…facilitating connection, visibility and coordination across key channel partners, product teams and within our Global Fulfillment functions, driving targeted performance reviews, continuous…
Added 1 day ago
CI
Director, Sales Ontario
Canadian Industries Limited
Vaughan, ON
- Full-time
Lead the development and execution of the Ontario sales plan in line with national commercial priorities. Turn the strategy into clear regional, market and customer priorities, each with…
Added 1 day ago
Manager, Marketing
Joseph Ribkoff
Dorval, QC
Lead the development and execution of co-op marketing initiatives with strategic retail partners.

Indigo Books & Music

General Manager (Contract)

797 Memorial Avenue, Thunder Bay, ON, P7B 3Z7, Canada

$57,000 to $93,000 CAD / year · Full-time

Apply on jobs.smartrecruiters.com About employer

Applications open in a new tab.

Job details

Pay: $57,000 to $93,000 CAD / year
Job type: Full-time
Experience: 6+ years of management experience in specialty retail and/or multi-unit retail business environment; experience leading leaders
Posting language: English
Posted: Sep 6, 2026

Original job description

Company Description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

The General Manager is accountable for every aspect of the store’s performance, ensuring all areas of the store are achieving key results. They are responsible for leading a team of employees to deliver an exceptional customer experience and for ensuring the store meets or exceeds its sales and profitability goals. They are responsible for creating an environment and store culture that promotes employee engagement, growth, and development.

WHAT YOU’LL DO:

Functional

Articulate Indigo’s mission and strategy and communicate business goals to store team
Ensure strategic priorities, sales goals, and profitability targets are met by identifying opportunities to improve sales and omni customer experience, control expenses, and manage inventory and shrink
Act as an advocate for the customer by placing them at the forefront of all decision-making processes
Identify local market trends and competitors to proactively anticipate customer needs and expectations
Embrace and champion technology that creates high tech and high touch solutions for Indigo’s customers
Lead regular Visual Merchandising Assessments (VMA) and review product flow with a focus on customer experience; driving sales and profitability by allocating resources to support visual changeovers and initiatives
Continually assess staffing levels and lead recruiting and selection of new employees
Own store schedule
Open and close store and manage sales floor
Ensure health and safety of employees and customers is top priority and that store complies with all provincial health and safety policies and procedures

People

Build strong teams by attracting and developing the best talent
Bring out the best in others; empower and constructively stretch talent
Give authentic feedback on performance and potential
Ensure all team members understand where they stand and have clear performance objectives aligned with Indigo and team goals
Collaborate with others to drive flexible and just in time solutions, quickly and easily
Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself
Help others see the impacts of their efforts and proactively engage others to get input
Encourage others to freely share their point of view and be open to feedback
Accountable for the overall engagement, productivity, turnover, and bench strength of the team

Cultural

Model Indigo’s beliefs and convey a positive image in everything you do
Celebrate diversity of thought and have an open mindset
Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes
Embrace, champion, and influence change through your team and/or the organization

Qualifications

WHO YOU ARE:

College degree preferred or equivalent job experience
6+ years of management experience in specialty retail and/or multi-unit retail business environment; experience leading leaders
Ability to be mobile on the sales floor for extended periods of time
Availability to work a flexible schedule, including evenings, weekends, and holidays
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Bilingualism (French/English) is required for all positions in Quebec

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at [email protected].

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

Department: Customer Service

Employee Type: Contract

Full-Time/Part-Time: Full-Time

Compensation: CAD 57000 - CAD 93000 - yearly

Apply on jobs.smartrecruiters.com About employer

More about this job

Responsibilities

The General Manager is responsible for overseeing all aspects of store performance, including meeting sales and profitability targets. They lead the store team to deliver exceptional customer service while fostering a culture of engagement and professional development.

Requirements

Candidates should have 6 or more years of management experience in specialty or multi-unit retail environments. A college degree is preferred, and the role requires the ability to work a flexible schedule including weekends and holidays.

Skills

Retail Management
Team Leadership
Sales Strategy
Profitability Management
Customer Experience
Visual Merchandising
Inventory Management
Staff Recruitment
Performance Management
Strategic Planning
Data-Driven Decision Making
Health And Safety Compliance
Employee Development
Communication
Bilingualism

Visa sponsorship

Not detected in the job text

Keywords

Retail
General Manager
Store Operations
Sales Goals
Profitability
Customer Experience
Visual Merchandising
Inventory Control
Recruitment
Staff Scheduling
Health And Safety
Performance Objectives
Team Building
Strategic Priorities
Market Trends
Bilingualism
Multi-unit Retail
Specialty Retail
Employee Engagement
System Thinking
Entrepreneurial
Data Driven

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Work requirements

Jobs in Canada