Find work in Canada.

323,429 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 8 mins ago
Senior Manager, Lifecycle Management Strategy
EQ Bank | Canada's Challenger Bank
Toronto, ON
Full-time
The Senior Manager, Lifecycle Management Strategy, is the owner of lifecycle strategy for the credit card portfolio. The role defines and executes integrated product, marketing and digital…
Added 22 mins ago
Vice President Revenue Management
Binary Stream Software - Microsoft ERP Solutions
Canada
Full-time
…steadily through a SaaS-first approach and a strong focus on product-led development. With thousands of customers and hundreds of partners around the world, we operate at scale while…
Added 22 mins ago
Facilitator & Learning Support Specialist - Tangerine
Tangerine
Moncton, NB
Full-time
Under the guidance of the Manager, support the onboarding, preparation, and ongoing development of Designated Trainers as assigned
Added 22 mins ago
Senior Manager, Lifecycle Management Strategy
EQ Bank
Toronto, ON
Full-time
The Senior Manager, Lifecycle Management Strategy, is the owner of lifecycle strategy for the credit card portfolio. The role defines and executes integrated product, marketing and digital…
Added 24 mins ago
Senior Cloud Platform Engineer (AWS), AI Infrastructure - Evinova
AstraZeneca
Mississauga, ON · Canada - Mississauga
Full-time
This is a cloud and platform engineering role rather than an AI application development role. You will partner closely with the engineers and Data Scientists who build agents and models,…
Added 24 mins ago
Senior Manager, Marketing, Portfolio & Innovation
Agropur
Longueuil, QC · St-Hubert Campus
Full-time
The Senior Manager, Marketing, Portfolio & Innovation – Fresh Products is responsible for driving the growth and profitability of the Natrel portfolio by defining and executing innovation,…
Added 38 mins ago
Technical Program Manager III, Mobile App Foundations - Quality and Release
Amazon
Vancouver, BC
You are the technical program manager with the ability to deliver long term customer value by balancing tactical work with strategic projects, balancing against complexity, ambiguity and…
Added 52 mins ago
Warehouse/ Inside Sales Representative
IDN
AB · Edmonton, AB
Full-time
…and buying power of a national organization along with local product availability and personal customized…
Added 1 hour ago
Assistant Retail Store Manager | Chinook Centre
Rocky Mountain Soap Company
Calgary, AB
Full-time
Are you a natural fit for the new world of Rocky?
Added 1 hour ago
Sales Account Manager
Fire safety and protection LLC
Cambridge, ON
Full-time
The Sales Account Manager is responsible for developing and managing existing and new customer relationships within the assigned territory. This role plays a key part in driving business…
Added 1 hour ago
Donation Attendant
Goodwill Industries Ontario Great Lakes
Toronto, ON
Up to $17.9 CAD / hour
Part-time
Personal and professional development support with Life Coach & Employee Assistance Program.
Added 1 hour ago
Store Manager- Centre Les Rivieres
Pandora
Trois-Rivières, QC
Full-time
The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, product whilst taking immense pride in delivering…
Added 1 hour ago
QA Technician, Distribution Center
Maple Lodge Farms Ltd
Brampton, ON
$20.55 to $26 CAD / hour
Reporting to the Quality Assurance Manager, the QA Technician, Distribution Center, will be responsible for This job will serve as a support role for the completion of daily tasks required…
Added 1 hour ago
Universal Financial Associate - Deer Park
Servus Credit Union
Red Deer, AB
Full-time
Reporting to the Branch Manager, our Universal Financial Associate plays an integral role in the branch by supporting our members with all their banking needs. As a Universal Financial…
Added 1 hour ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
New Westminster, BC
Innovation program to encourage idea sharing;
Added 2 hours ago
Lead | Collaboration and Communications
Interior Health Authority
BC · British Columbia, Canada
$90,770 to $113,462 CAD / year
Full-time
Reporting to the Manager Collaboration Systems, the successful candidate will work closely with teams across Interior Health, provincial partners, and vendors to identify opportunities for…
Added 2 hours ago
Sales Manager - OpenRoad Audi Boundary
OpenRoad Auto Group
Burnaby, BC
Full-time
Training + coaching new and tenured Advisors on product knowledge, sales process, team objectives… etc.
Added 2 hours ago
Field Marketer - North America
ElevenLabs
Canada
Full-time
Build the engine that fills the funnel for your industries, a repeatable program mix that creates net new pipeline quarter over quarter
Added 2 hours ago
Customer Experience Associate Manager (Contract)
DECIEM | THE ABNORMAL BEAUTY COMPANY
Toronto, ON
Contract
The Customer Experience Associate Manager is responsible for managing the end-to-end order-to-cash process for B2B customers, ensuring seamless execution from order intake through delivery,…
Added 2 hours ago
Consultant, Risk Governance
CIBC
Toronto, ON
Full-time
You’ll join our Governance Risk Controls team reporting into the Sr Manager, Risk, Governance and Controls. As a Consultant Governance, Risk & Controls, you’ll work in growing area of the…
Added 2 hours ago
Supplier Performance Analyst
Canadian Tire Corporation
Toronto, ON
Full-time
…our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and…
Added 2 hours ago
Merchandising Manager
Canadian Tire Corporation
Laval, QC
Full-time
The Merchandising Manager – Quebec is responsible for supporting and enabling key Dealer committees through strategic planning, advertising development, and execution of merchandising…
Added 2 hours ago
Gestionnaire de l'Assemblage au Développement / Development Build Manager
RTX
Longueuil, QC
Full-time
Added 2 hours ago
Program Manager
Leonardo DRS, Inc.
NS · Bedford, Nova
Reporting to the Senior Director - Line of Business Lead, the Program Manager is responsible to coordinate and monitor the design, development and testing of switch-mode power conversion…
Added 2 hours ago
Senior Product Manager, Teammate Growth
Jobber
Remote, Canada
Full-time · Remote
We're looking for a Senior Product Manager, Teammate Growth to be part of our AI Workflows product organization.

Indigo Books & Music

Learning & Development Manager

620 King Street West, Toronto, ON, M6K 0C6, Canada

Pay: $100,000 to $125,000 CAD / year
Job type: Full-time
Experience: Minimum 5 years of instructional and e-learning design and delivery experience, ideally in a retail environment
Posting language: English
Posted: Oct 1, 2026

Apply About employer

Applications open in a new tab.

Original job description

Company Description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

The Manager, Learning and Development is responsible for designing, implementing, and continuously improving learning strategies and programs that build individual, team, and organizational capabilities. This role ensures learning solutions are aligned with business goals, fosters a culture of continuous development, leverages innovative technologies and methodologies, and supports employee growth to drive high performance and future readiness across Indigo.

KEY PERFORMANCE METRICS

Course Evaluation Results
Employee Survey Results – Specific to Training
Delivery against Plan
Improved business results – specific to each learning initiative

KEY ACCOUNTABILITIES

Functional

Design and develop interactive and engaging learning programs to support organizational talent development needs.
Manage the enterprise LMS and continually improve its functionality and content to engage employees and develop key organizational skills.
Lead learning and development programs through design, development, facilitation and evaluation - partner with HRM and business leaders to develop implementation plans to roll out programs and new initiatives.
Collaborate with HRMs and leaders to proactively complete learning needs analyses based on business priorities, identify skill gaps and design programs to meet those needs.
Design and produce programs and materials for blended learning programs, including facilitator guides, visual aids, case studies and evaluation tools consistent with the Indigo learning strategy, principles and guidelines
Continuously monitor and integrate emerging trends, technology and innovations in learning and development to enhance program effectiveness and learner experience.
Provide input to the training budget process.
Maintain and update current core curriculum and compliance training programs and materials.
Develop partnerships and collaborate with business partners and SMEs, including during analysis, design, and development, to produce quality learning within established timeframes.
Design, develop and evaluate learning and delivery strategies including leader and participant guides, learning activities, reference guides or job-aids, storyboards, video scripts, design documents, E-Learning modules, pre-work, post-work and train-the-trainer materials
Develop appropriate learning assessment strategies and tools to measure the effectiveness of learning programs.
Ensure the completion of learning deliverables and set/adhere to team budgets, as applicable.
Embrace and seek out technology that creates high-tech and high-touch solutions for Indigo employees.

People

Act as an advocate for the customer by placing them at the forefront of all design and decision-making processes.
Ensure all workstream team members have clear performance objectives aligned with Indigo Function and Department goals.
Communicate appropriate context, standards and prescribed limits for work stream team members.
Establish effective working relationships with work stream team members
Bring out the best in others, empower, and constructively stretch talent
Give authentic feedback on performance and potential
Collaborate with others to drive flexible and iterative solutions, quickly and easily
Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself
Help others see the impacts of their efforts and proactively engage other functions to get input
Encourage others to freely share their point of view and be open to feedback

Cultural

Model Indigo’s Guiding Principles and convey a positive image in everything you do
Celebrate the diversity of thought and have an open mindset
Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes
Embrace, champion, and influence change through the HR team and the organization
Challenge the status quo and consistently identify areas for improvement, diagnose issues and work to resolve them

SCOPE

Reports to: Director, Talent Development

KEY RELATIONSHIPS

Internal:

Interfaces and builds relationships with members of the Retail and Supply Chain team, the HR team, corporate business groups, external consultants and vendors
Cultivate and maintain collaborative professional relationships with internal and external Subject Matter Experts (SMEs) and analyze learning and performance needs of the business/function

External:

Vendors and contacts

Qualifications

Work Experience / Education / Certifications

Minimum 5 years of instructional and e-learning design and delivery experience, ideally in a retail environment
University degree in Human Resources, Education or Adult Training and Development
Must demonstrate a solid understanding of adult learning principles and design methodologies

Competencies / Skills / Attributes

Strong instructional design and visual design skills - sensitivity to layout, typography and colour
Expert in MS Office applications, primarily: Word, PowerPoint, and Excel
Highly proficient in using multimedia technology to enhance training/learning experiences
Exceptional writing, editing, and researching skills
Expert multi-tasking, prioritization, and project management abilities
Strong organizational skills and relentless attention to detail
Proven ability to consistently meet and exceed goals and deadlines
Able to quickly learn new product releases and industry trends
Self-starter with demonstrated ability to drive results and get the job done
Conceptual and strategic thinker, team player, excellent communication skills with internal customers and colleagues

Technical Skills

Experience using Articulate 360, or similar, to create learning content
Experience using AI applications to enhance learning and development initiatives, including the design of personalized learning pathways, content creation, learner engagement strategies and performance analytics.
Experience with Adobe Creative Suite
Experience managing LMS, LCMS, and online learning platforms
Experience using video editing software

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at [email protected].

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

Department: Human Resources

Employee Type: Permanent

Full-Time/Part-Time: Full-Time

Compensation: CAD 100000 - CAD 125000 - yearly

Apply About employer

More about this job

Responsibilities

The Learning & Development Manager is responsible for designing, implementing, and improving learning strategies that build organizational capabilities. This role involves managing the enterprise LMS, facilitating training programs, and collaborating with business leaders to address skill gaps.

Requirements

Candidates must have a minimum of 5 years of instructional and e-learning design experience, ideally within a retail environment. A university degree in Human Resources, Education, or Adult Training is required, along with proficiency in multimedia technology and learning management systems.

Skills

Instructional design
E-learning design
LMS management
Project management
Adult learning principles
Articulate 360
Adobe Creative Suite
AI applications
Video editing
Content creation
Facilitation
Needs analysis
Performance assessment
Strategic thinking
Communication skills
Data analysis

Visa sponsorship

Not detected in the job text

Keywords

Learning & Development
Instructional Design
E-learning
LMS
Articulate 360
Adobe Creative Suite
AI
Adult Learning
Talent Development
Project Management
Retail
Human Resources
Training Delivery
Performance Analytics
Video Editing
Needs Analysis
Curriculum Development
Compliance Training
Blended Learning
Strategic Planning
Multimedia Technology
Employee Growth
Organizational Capability
Facilitation
Instructional Materials
Learning Assessment
System Thinking
Entrepreneurial
Data Driven
Customer Centric

Report this job