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Added 7 mins ago
KS
Temporary Associate
kate spade new york
AB · Ksny West Edmonton Mall
- Part-time
The Stylist will serve as a trusted and knowledgeable advisor who assists customers in selecting products that suit their aesthetic and lifestyle. They will work with the customer to…
Added 7 mins ago
PI
Project Technologist
Pinchin in Canada
Dartmouth, NS
- Full-time
Join a collaborative team that values learning and hands-on experience. In this Project Technologist – IEQ role in Dartmouth, you’ll play a key part in supporting project teams while…
Added 7 mins ago
BC
Everyday Banking Associate - Chilliwack Branch
Beem Credit Union
Chilliwack, BC
- Full-time
…committed to advancing Truth and Reconciliation through ongoing learning, meaningful relationships, and fostering an inclusive workplace that reflects and serves the communities around…
Added 7 mins ago
BC
Everyday Banking Specialist - Chilliwack Branch
Beem Credit Union
Chilliwack, BC
- Full-time
…committed to advancing Truth and Reconciliation through ongoing learning, meaningful relationships, and fostering an inclusive workplace that reflects and serves the communities around…
Added 7 mins ago
C/
Senior Corporate Communications Specialist (Bilingual)
CIRO / OCRI
Toronto, ON · Montreal, QC
- Full-time
As a trusted advisor, you will partner with senior leaders and subject matter experts across the organization to deliver integrated communications strategies, manage media relations,…
Added 7 mins ago
NM
Advisor, Project Commercial -Americas and Africa
Newmont Mining Corporation
Vancouver, BC
- Full-time
Promote a culture of safety, accountability, collaboration, and continuous learning.
Added 7 mins ago
S
Manager, Global P2C Innovation Readiness & Enablement
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
…tailored to diverse stakeholders? Do you excel at recommending learning interventions based on stakeholder needs? We are looking for a passionate and enthusiastic individual to lead…
Added 24 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Montreal, QC
- Temporary
A career as a Banking Advisor at National Bank is a varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and…
Added 24 mins ago
NB
Senior Banking Advisor
National Bank of Canada
Dollard-Des Ormeaux, QC
- Full-time
A career as a Senior Banking Advisor at National Bank is a varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your…
Added 24 mins ago
NB
Banking Advisor
National Bank of Canada
Surrey, BC
- Part-time
A career as a Banking Advisor at National Bank is a versatile and varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your…
Added 24 mins ago
LG
Seasonal Beauty Advisor - Part Time - Scarborough Town Centre
L'OCCITANE Group (B Corp)
Toronto, ON
- Part-time
Basic technology skills and comfort learning point-of-sale and store tools.
Added 24 mins ago
GF
Customer Support Advisor (LLQP Licensed)
Greenstone Financial Services Canada
Toronto, ON · North York, ON
- Full-time
…policy related inquiries, and addressing clients’ needs. The advisor will ensure that every client interaction is completed with excellent client experience. As an LLQP licensed insurance…
Added 24 mins ago
CO
Business Advisor
City of Saint John
Saint John, NB
- Full-time
The Business Advisor plays a key role in advancing the City of Saint John’s commitment to providing responsive, consistent and high-quality customer service.
Added 24 mins ago
PC
Project Technologist
Pinchin Canada
Dartmouth, NS
- Full-time
Join a collaborative team that values learning and hands-on experience. In this Project Technologist - IEQ role in Dartmouth, you’ll play a key part in supporting project teams while…
Added 24 mins ago
S
Capital Markets / Domain SME (Lead)
Synechron
Mississauga, ON
- Full-time
…initiatives. The successful candidate will act as a trusted advisor to business and technology stakeholders, translating complex capital markets requirements into practical solutions and…
Added 25 mins ago
D
Senior Advisor, Business strategies
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
As a senior business strategy advisor, you help develop plans and business intelligence; monitor business plans and performance; set targets; identify opportunities to improve service…
Added 25 mins ago
D
Senior Legal Advisor
Desjardins
Levis, QC · Montreal, QC
- Full-time
Desjardins is looking for a Senior Legal Advisor with a minimum of 6 years of experience to join its Commercial Law and Securities Department within the Wealth Management and Life and…
Added 25 mins ago
D
Personal Finance Advisor
Desjardins
Canada
- Full-time
As a personal finance advisor, you’re responsible for developing and maintaining lasting and trusting business relationships with members and clients, to ensure they’re satisfied. Your role…
Added 25 mins ago
B
Director-PM Accounting
BMO
Toronto, ON · FCP
- Full-time
…the accounting, this highly visible role serves as a trusted advisor to CFOs, LFOs, HR, Treasury, and Finance partners across the bank, proactively communicating financial impacts,…
Added 25 mins ago
B
Audit Manager, Planning & Reporting
BMO
Toronto, ON · FCP
- Full-time
Acts as a trusted advisor to assigned business/group.
Added 25 mins ago
O
Principal Enterprise Architect (Director)
OLG
Sault Ste. Marie, ON
- Full-time
…business, application, data, and technology domains. As a trusted advisor to executive and business leaders, this role aligns technology investments and transformation initiatives with…
Added 38 mins ago
Learner Success Advisor
University of Guelph
Guelph, ON
As leaders in lifelong learning and professional development, we create innovative and relevant learning experiences that meet the personal, professional and career learning needs of local…
Added 38 mins ago
M
Director, AI Solutioning
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…development, and AI domain expertise. You will operate as a trusted advisor to senior leaders, guiding decisions around where AI can create value, how solutions should be approached, and…
Added 39 mins ago
HI
Transfer Specialist
HUB International
Calgary, AB · Vancouver, BC · Winnipeg, MB · London, ON · Toronto, ON · Woodbridge, ON
- Full-time
In this role, you will be responsible for managing advisor block transfers and ensuring client policies reflect accurate and timely updates of servicing and commissionable broker changes.…
Added 51 mins ago
Training & Sustainment Advisor - Scheduling Standards & Quality
Nova Scotia Health and IWK Health
Halifax, NS
Reporting to the Provincial Schedule Standards Manager, the Training and Sustainment Advisor is responsible for providing input and feedback to the Lead and Manager, implementing and…

Closed listing

Indigo Books & Music

Manager, Human Resources (Calgary or Edmonton)

4916 - 130th Avenue S.E., Unit #170, Calgary, AB, Canada

$90,000 to $110,000 CAD / year · Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $90,000 to $110,000 CAD / year
Job type: Full-time
Experience: Minimum 5-7 years progressive experience in HR business partner or generalist role, primarily in a multi-site or retail environment
Posting language: English
Posted: Sep 7, 2026

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Original job description

Archived listing. The details below describe a past opening.

Company Description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories - big and little - connect us. Indigo is our customer's happy place - for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

The Manager, Human Resources – Retail partners with regional retail leadership teams and client groups to foster a high-performance culture by embedding and elevating exceptional HR processes and practices consistent with Indigo’s Guiding Principles. This role acts as a strategic business partner providing proactive HR practices to support operational success in a retail environment.

By collaborating with HR Centres of Excellence, the Manager, Human Resources – Retail ensures the effective delivery of core HR processes - including Staffing, Performance & Potential, Succession, Career Planning, Learning & Development, and Total Rewards - driving organizational success through people while ensuring compliance with employment legislation and any applicable collective agreements.

KEY PERFORMANCE METRICS

Engagement
Employee Net Promoter Score
Talent development and succession bench strength
Retail talent program completion KPIs
HR annual scorecard KPIs

KEY ACCOUNTABILITIES

Build trusted partnerships with business leaders and regional people leaders, providing strategic HR guidance aligned to business objectives, workforce planning, talent strategies, and organizational effectiveness.
Act as the primary HR advisor and advocate for assigned client groups, ensuring effective implementation, communication, and adoption of enterprise and retail people programs including annual HR processes.
Provide expert guidance and coaching on employee relations, performance management, risk mitigation, and complex people matters, ensuring compliance with employment legislation, company policies, and HR best practices.
Translate business strategy, market trends, and operational priorities into people plans and organizational solutions that support growth, performance, and change.
Leverage people analytics, business insights, and workforce trends to identify opportunities and risks, informing proactive talent, engagement, and organizational decisions.
Help to define employee engagement goals and action planning strategies to drive increased engagement and enhance overall team performance
Conduct sensitive investigations with a high degree of professionalism, discretion, care and expertise
Partner with leaders to design and implement organizational changes, talent strategies, engagement initiatives, and communication plans that strengthen culture, leadership capability, and team effectiveness.
Partner with leaders on talent acquisition, succession planning, development planning, and retention strategies to build strong leadership pipelines and organizational capability.
Serve as a subject matter expert and liaison between the business, HR teams, and Centres of Excellence to ensure integrated, practical, and impactful people solutions.
Collaborate with HR Centres of Excellence to design, deliver, and embed people programs, policies, processes, and initiatives that meet the needs of assigned client groups.
Support the successful execution of key talent processes, including staffing and onboarding, talent planning, annual performance and potential processes, succession planning and career planning
Support the successful execution of key total rewards processes including annual merit and bonus cycles, equity assessments, and compensation recommendations.
Drive continuous improvement by identifying opportunities to enhance people practices, processes, systems, and ways of working, with a focus on scalability, efficiency, and long-term organizational effectiveness.

Reports to: Director, Human Resources – Retail

Manager Once Removed: CPO

KEY RELATIONSHIPS

Internal:

Retail Upper Field Leaders
Retail Store Leadership
HR Centers of Excellence
Regional Loss Prevention Manager
Retail Operations Team
Payroll

External:

Outplacement services
External legal

Qualifications

QUALIFICATIONS

Minimum 5-7 years progressive experience in HR business partner or generalist role, primarily in a multi-site or retail environment
Post-secondary education in HR, business or a related field
CHRL or similar HR professional designation an asset
Proven ability to navigate complex employee and labour relations issues.
Strong knowledge of Canadian employment legislation
Strong business acumen and strategic problem-solving
Trusted advisor with excellent communication, relationship-building and stakeholder engagement skills
Cultural engagement expert with a focus on operational excellence
Demonstrated curiosity for surfacing and effectively and efficiently solving problems to assist leaders in resolving organizational, people and change priorities
Full alignment with Indigo values as reflected in the Guiding Principles statements
A passion for Indigo’s mission
Strong organizational skills with the ability to effectively manage competing priorities
Previous experience with UKG (HRIS) an asset
Other (travel, Bilingual, etc.)
Ability to travel independently up to 25% across assigned regions, including overnight travel within the Canadian market; a valid driver’s license is required
Occasional travel to Indigo Home Office (located at 620 King St W, Toronto, ON M6K 0C6, Canada)
Access to a private and consistent home office environment suitable for confidential remote work

Bilingual (English/French) considered an asset.

Additional Information

At Indigo, all applications submitted are reviewed in detail by our HR team. In certain aspects of the hiring process artificial intelligence (AI) tools may be used, specifically for screening and assessments. These tools support our team and are used to help bring relevant criteria to the foreground and do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Color), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at [email protected]

This posting is for a current opportunity within Indigo.

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at [email protected].

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

Department: Human Resources

Employee Type: Permanent

Full-Time/Part-Time: Full-Time

Compensation: CAD 90000 - CAD 110000 - yearly

About employer

More about this job

Responsibilities

The Manager, Human Resources partners with regional retail leadership to drive high-performance culture and implement strategic HR processes. They act as a primary advisor for employee relations, talent development, and organizational effectiveness while ensuring compliance with employment legislation.

Requirements

Candidates must have 5-7 years of progressive HR experience, preferably in a multi-site or retail environment. A post-secondary education in HR or business is required, and a professional designation like CHRL is considered an asset.

Skills

Human Resources
Strategic Business Partnering
Employee Relations
Performance Management
Talent Acquisition
Succession Planning
Workforce Planning
Change Management
People Analytics
Employment Legislation
Coaching
Organizational Effectiveness
Retail Operations
Conflict Resolution
Stakeholder Engagement

Visa sponsorship

Not detected in the job text

Keywords

Human Resources
Retail
HR Business Partner
Employee Relations
Talent Management
Succession Planning
Performance Management
Workforce Planning
Change Management
People Analytics
UKG
HRIS
Employment Law
Strategic Planning
Organizational Development
Coaching
Stakeholder Management
Multi-site Management
Total Rewards
Learning and Development

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