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Added 14 mins ago
SM
Senior Account Manager (Base + Commission)
Setsail Marketing
Vancouver, BC
- Full-time
✅ A relationship builder with a proven track record in client-facing roles.
Added 2 hours ago
AU
Outside Sales Consultant
Alsco Uniforms
Toronto, ON
- Full-time
…into. In this position, you will report to a Regional Sales Manager that will train you, coach you and assist you in closing new business. After your 13-week training period, you will be…
Added 3 hours ago
NB
Business Account Manager
National Bank of Canada
Brossard, QC
- Full-time
A career as Account Manager in the Commercial & Wealth management team means having the responsibility of growing the portfolio of business clients assigned to you. The varied and complex…
Added 5 hours ago
CS
Sports Management Intern
Canlan Sports
Toronto, ON · North York, ON
- Internship
Assist in the discovery, development, and relationship-building opportunities within their market through contact to create New Customer revenue opportunities and maximize revenue from…
Added 5 hours ago
U
Sales Account Manager
Uline
Burnaby, BC · Richmond, BC · Surrey, BC · Vancouver, BC
- Full-time
Uline, a name millions of businesses across North America know and trust, is looking for an experienced Sales Account Manager to build our growing Vancouver, British Columbia market.
Added 5 hours ago
U
Territory Sales Manager
Uline
Burnaby, BC · Richmond, BC · Surrey, BC · Vancouver, BC
- Full-time
Uline, a name millions of businesses across North America know and trust, is looking for an experienced Territory Sales Manager to build our growing Vancouver, British Columbia market.
Added 5 hours ago
T
PIA Client Service Associate
TD
Markham, ON
- Full-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 7 hours ago
EP
Senior Logistics Manager
Export Packers Company Limited
Brampton, ON
- Full-time
We are looking for a Senior Logistics Manager to oversee logistics within our International Trading Division, which moves commodities such as meat, seafood, fruits, and honey across North…
Added 7 hours ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 8 hours ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
…growth outcomes for the City of Saint John. Housed within the Development and Community Services area of the City of Saint John and under the direct supervision of the Growth Manager, the…
Added 8 hours ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 8 hours ago
Conference Services Manager
Coast Hotels
Canmore, AB
…restaurant, Table Food + Drink. We are seeking a Conference Services…
Added 9 hours ago
Business Development Manager, Ontario - Maintenance Industry
United Services Group
Ajax, ON · Brampton, ON · Guelph, ON · Kitchener, ON · Mississauga, ON · Toronto, ON
Added 9 hours ago
Customer Success Specialist
West Coast Reduction Ltd.
Vancouver, BC
Enjoy continuous training and development to grow your career.
Added 10 hours ago
NF
Apparel Department Manager Part Time Day
No Frills
Warman, SK
- Part-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 10 hours ago
OR
Samsung Sales Associate - Bramalea City Centre - Part-Time
OSL Retail Services Inc
Brampton, ON
- Part-time
- Other
Reporting to the Store Manager, the Sales Associate will generate and promote sales of wireless devices, tablets, wearables, home automation and televisions, accessories and services, while…
Added 11 hours ago
NF
Front End Department Manager Full Time Day
No Frills
Okotoks, AB
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 12 hours ago
O
Sales Business Development
ONGroupOfCompanies.ca
Toronto, ON · Greater Toronto Area, Canada
- Full-time
You will not be handed a finished sales motion. You customize our deck for your pitch: the deck, the objection handling, the way you get onto a manager’s agenda.
Added 12 hours ago
LC
Assistant Store Manager Fresh Full Time Day
Loblaw Companies Limited
Warman, SK
- Full-time
Reporting to the Store Manager, the Assistant Store Manager will provide excellence in customer service. Demonstrate leadership by managing employees and effectively planning.
Added 12 hours ago
BT
Senior Audit and Assurance Accountant
Baker Tilly Canada
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Direct field work and informing manager(s) of the engagement status
Added 12 hours ago
BT
Audit & Accounting Manager
Baker Tilly Canada
Vancouver, BC
- Full-time
We are looking for an Audit & Accounting Manager to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here,…
Added 12 hours ago
UO
Research Profile Officer
University of Victoria
Victoria, BC
- Full-time
Reporting to the Manager, Research Profile, the Research Profile Officer (RPO) is responsible for planning and developing strategic communications initiatives to proactively convey UVic’s…
Added 13 hours ago
LC
Grocery Assistant Department Manager Part Time Day
Loblaw Companies Limited
Warman, SK
- Part-time
…will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its…
Added 13 hours ago
RS
Director of Business Development
Red Seal Fire Protection
Windsor, ON
- Full-time
This is a business development executive role. You'll build how Red Seal wins its biggest accounts, open the doors yourself, and close the deals with me.
Added 14 hours ago
H
Account Director
HRVST
Remote, Canada
- $90,000 to $105,000 CAD / year
- Full-time
- Remote
Growth that’s intentional: We offer development plans, regular performance check-ins, and support for skills training, courses, conferences, and industry events so you always know where you…

Indigo Books & Music

Manager, Human Resources (Calgary or Edmonton)

4916 - 130th Avenue S.E., Unit #170, Calgary, AB, Canada

$90,000 to $110,000 CAD / year · Full-time

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Job details

Pay: $90,000 to $110,000 CAD / year
Job type: Full-time
Experience: Minimum 5-7 years progressive experience in HR business partner or generalist role, primarily in a multi-site or retail environment
Posting language: English
Posted: Sep 7, 2026

Original job description

Company Description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories - big and little - connect us. Indigo is our customer's happy place - for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

The Manager, Human Resources – Retail partners with regional retail leadership teams and client groups to foster a high-performance culture by embedding and elevating exceptional HR processes and practices consistent with Indigo’s Guiding Principles. This role acts as a strategic business partner providing proactive HR practices to support operational success in a retail environment.

By collaborating with HR Centres of Excellence, the Manager, Human Resources – Retail ensures the effective delivery of core HR processes - including Staffing, Performance & Potential, Succession, Career Planning, Learning & Development, and Total Rewards - driving organizational success through people while ensuring compliance with employment legislation and any applicable collective agreements.

KEY PERFORMANCE METRICS

Engagement
Employee Net Promoter Score
Talent development and succession bench strength
Retail talent program completion KPIs
HR annual scorecard KPIs

KEY ACCOUNTABILITIES

Build trusted partnerships with business leaders and regional people leaders, providing strategic HR guidance aligned to business objectives, workforce planning, talent strategies, and organizational effectiveness.
Act as the primary HR advisor and advocate for assigned client groups, ensuring effective implementation, communication, and adoption of enterprise and retail people programs including annual HR processes.
Provide expert guidance and coaching on employee relations, performance management, risk mitigation, and complex people matters, ensuring compliance with employment legislation, company policies, and HR best practices.
Translate business strategy, market trends, and operational priorities into people plans and organizational solutions that support growth, performance, and change.
Leverage people analytics, business insights, and workforce trends to identify opportunities and risks, informing proactive talent, engagement, and organizational decisions.
Help to define employee engagement goals and action planning strategies to drive increased engagement and enhance overall team performance
Conduct sensitive investigations with a high degree of professionalism, discretion, care and expertise
Partner with leaders to design and implement organizational changes, talent strategies, engagement initiatives, and communication plans that strengthen culture, leadership capability, and team effectiveness.
Partner with leaders on talent acquisition, succession planning, development planning, and retention strategies to build strong leadership pipelines and organizational capability.
Serve as a subject matter expert and liaison between the business, HR teams, and Centres of Excellence to ensure integrated, practical, and impactful people solutions.
Collaborate with HR Centres of Excellence to design, deliver, and embed people programs, policies, processes, and initiatives that meet the needs of assigned client groups.
Support the successful execution of key talent processes, including staffing and onboarding, talent planning, annual performance and potential processes, succession planning and career planning
Support the successful execution of key total rewards processes including annual merit and bonus cycles, equity assessments, and compensation recommendations.
Drive continuous improvement by identifying opportunities to enhance people practices, processes, systems, and ways of working, with a focus on scalability, efficiency, and long-term organizational effectiveness.

Reports to: Director, Human Resources – Retail

Manager Once Removed: CPO

KEY RELATIONSHIPS

Internal:

Retail Upper Field Leaders
Retail Store Leadership
HR Centers of Excellence
Regional Loss Prevention Manager
Retail Operations Team
Payroll

External:

Outplacement services
External legal

Qualifications

QUALIFICATIONS

Minimum 5-7 years progressive experience in HR business partner or generalist role, primarily in a multi-site or retail environment
Post-secondary education in HR, business or a related field
CHRL or similar HR professional designation an asset
Proven ability to navigate complex employee and labour relations issues.
Strong knowledge of Canadian employment legislation
Strong business acumen and strategic problem-solving
Trusted advisor with excellent communication, relationship-building and stakeholder engagement skills
Cultural engagement expert with a focus on operational excellence
Demonstrated curiosity for surfacing and effectively and efficiently solving problems to assist leaders in resolving organizational, people and change priorities
Full alignment with Indigo values as reflected in the Guiding Principles statements
A passion for Indigo’s mission
Strong organizational skills with the ability to effectively manage competing priorities
Previous experience with UKG (HRIS) an asset
Other (travel, Bilingual, etc.)
Ability to travel independently up to 25% across assigned regions, including overnight travel within the Canadian market; a valid driver’s license is required
Occasional travel to Indigo Home Office (located at 620 King St W, Toronto, ON M6K 0C6, Canada)
Access to a private and consistent home office environment suitable for confidential remote work

Bilingual (English/French) considered an asset.

Additional Information

At Indigo, all applications submitted are reviewed in detail by our HR team. In certain aspects of the hiring process artificial intelligence (AI) tools may be used, specifically for screening and assessments. These tools support our team and are used to help bring relevant criteria to the foreground and do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Color), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at [email protected]

This posting is for a current opportunity within Indigo.

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at [email protected].

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

Department: Human Resources

Employee Type: Permanent

Full-Time/Part-Time: Full-Time

Compensation: CAD 90000 - CAD 110000 - yearly

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More about this job

Responsibilities

The Manager, Human Resources partners with retail leadership to drive high-performance culture through strategic HR practices and effective delivery of core processes. This role acts as a primary advisor on employee relations, talent development, and organizational change to support business objectives.

Requirements

Candidates must have 5-7 years of progressive HR experience, preferably in a multi-site or retail environment, and strong knowledge of Canadian employment legislation. A post-secondary education in HR or business is required, with professional designations like CHRL considered an asset.

Skills

Human Resources
Strategic Business Partnering
Employee Relations
Performance Management
Talent Acquisition
Succession Planning
Change Management
Workforce Planning
Organizational Effectiveness
Data Analytics
Coaching
Employment Legislation
Retail Operations
Conflict Resolution
Communication
Stakeholder Engagement

Visa sponsorship

Not detected in the job text

Keywords

Human Resources
Retail
HR Business Partner
Employee Relations
Talent Management
Succession Planning
Performance Management
Workforce Planning
Organizational Development
UKG
HRIS
Employment Legislation
Change Management
Strategic Planning
Data Analytics
Total Rewards
Learning and Development
Employee Engagement
Multi-site Management
Business Acumen
Stakeholder Management
Coaching
Investigations
Recruitment
Onboarding
Compensation
Equity Assessments
Retail Operations
Leadership Development
Culture Building

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