Find work in Canada.

323,785 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 23 mins ago
Psychologist, Neonatal Follow Up Program (NFUP) - BC Women’s Hospital + Health Centre
Sanya’k̓ula
Vancouver, BC
Part-time
…designate and in collaboration with the Clinic/Program Manager/Director (if…
Added 1 hour ago
Project Coordinator, Value Management and Delivery Office, Innovation and Delivery (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Toronto, ON · Montreal, QC
Full-time
Working in the Delivery Centre of Expertise as a Project Coordinator reporting to the Director, you are thoroughly organized and structured, analytical and detail-oriented, while taking an…
Added 1 hour ago
Senior Advisor, Strategic Change and Transformation Engagement (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Toronto, ON · Montreal, QC
Full-time
Reporting to the Director of the Operational Excellence Office within Technology & Infrastructure (T&I), you will join the team leading the Daily Content initiative in Innovation &…
Added 1 hour ago
Senior Manager, Cloud Security Engineering
Scotiabank
Toronto, ON
In this role, the Senior Manager leads a team of platform engineers, guiding them in the execution and delivery of the enterprise Cloud Security product strategy. This involves setting…
Added 2 hours ago
Senior Project Manager
Alberta Health Services
Calgary, AB
Temporary
We're looking for a Senior Project Manager who is passionate about transforming how family caregivers are recognized, included, and supported across continuing care. In this exciting…
Added 2 hours ago
Process & Project Engineer - Warehouse & Distribution (BDL)
Brewers Distributor Ltd
Port Coquitlam, BC
Full-time
We are currently searching for a Process & Project Engineer – Warehouse & Distribution, reporting to the Director, Engineering and Capital Projects. This vacancy is a full-time, permanent…
Added 2 hours ago
Team Lead, Darlington Engineering Services
Kinectrics
Pickering, ON
Full-time
Monitor project budgets schedules, and deliverables against projects expectations; escalate risks and corrective action needs to Director
Added 3 hours ago
Associate Director
S M Software Solutions Inc
Toronto, ON
Full-time
We are looking for an experienced Associate Director, Data Lifecycle Automation to join the CM Technology (QTS) Data and Architecture Strategy team at RBC Capital Markets. This role offers…
Added 3 hours ago
Associate Director
S M Software Solutions Inc
Toronto, ON
Full-time
We are looking for an experienced Associate Director, Data Lifecycle Automation to join the CM Technology (QTS) Data and Architecture Strategy team at RBC Capital Markets. This role offers…
Added 3 hours ago
Associate Director
S M Software Solutions Inc
Toronto, ON
Full-time
We are looking for an experienced Associate Director, Data Lifecycle Automation to join the CM Technology (QTS) Data and Architecture Strategy team at RBC Capital Markets. This role offers…
Added 3 hours ago
Commissioning Manager
Wood
Saskatoon, SK
Full-time
The Commissioning Manager will be reporting directly to the Construction Manager and functionally to the Director, Technical & Assurance M&M West and will be responsible for leading the…
Added 3 hours ago
Director, People & Culture
Microserve
AB · Alberta, Canada
Full-time
Microserve is looking for a Director, People & Culture to ensure our people, leaders, and teams have the support, programs, and practices they need to do great work and grow with the…
Added 5 hours ago
Operations Director
GoodWork.ca
Lillooet, BC
Full-time
…need a management team, and we are searching for an Operations Director to lead the internal operations of the organization alongside the Executive…
Added 5 hours ago
IT Senior Project Manager (SAP/Business Transformation specialization)
Saputo Inc.
Montreal, QC
Full-time
Saputo is looking for an IT Senior Project Manager (SAP / Business Transformation specialization) to join our IT PMO team. This is an exciting opportunity to be part of a dynamic global…
Added 6 hours ago
Procurement Manager
Vancouver Pile Driving
North Vancouver, BC
$130,000 to $145,000 CAD / year
Full-time
…join our team in North Vancouver. Reporting to the Commercial Director, this leadership role is responsible for developing and executing procurement strategies that maximize value,…
Added 6 hours ago
Project Coordinator, Value Management and Delivery Office, Innovation and Delivery (T & I) (Telework/Hybrid)
Radio-Canada
Montreal, QC
Full-time
Working in the Delivery Centre of Expertise as a Project Coordinator reporting to the Director, you are thoroughly organized and structured, analytical and detail-oriented, while taking an…
Added 7 hours ago
Director of Operations
The Victoria Youth Empowerment Society
Victoria, BC
Full-time
Victoria Youth Empowerment Society (VYES) is seeking a strategic and collaborative Operations Director to provide senior leadership for the organization's operations, people, and systems.…
Added 7 hours ago
Process & Project Engineer - Warehouse & Distribution (BDL)
Brewers Retail Inc
Port Coquitlam, BC
We are currently searching for a Process & Project Engineer – Warehouse & Distribution, reporting to the Director, Engineering and Capital Projects. This vacancy is a full-time, permanent…
Added 8 hours ago
Senior Tritium Engineer
Kinectrics
Toronto, ON
Full-time
…and mentor others. Technical leadership demonstrated through project delivery, research, publications, technology development, patents, or participation in fusion and advanced nuclear…
Added 8 hours ago
Lead, Capacity, Access & Flow
Ontario Health | Santé Ontario
Toronto, ON
Full-time
Added 8 hours ago
Business Analyst, Qualico
Qualico
Winnipeg, MB
Full-time
Reporting to the Director, Continuous Improvement, as the Business Analyst you will investigate and analyze opportunities to support business users and ongoing projects. You also analyze…
Added 8 hours ago
Director, Fire Protection Engineering - Eastern Canada
AtkinsRéalis
Montreal, QC
Full-time
Join AtkinsRéalis as a Director, Fire Protection Engineering and play a key leadership role in the growth and delivery of fire protection and life safety projects across Eastern Canada.
Added 8 hours ago
Director of Events
BYNK Media
Toronto, ON
Full-time
We are looking for an experienced and dynamic Events Director to lead the planning, production, and execution of experiential activations, retail moments, and brand events across North…
Added 9 hours ago
National Accounts Director
OPENLANE
Brampton, ON
$100,000 to $125,000 CAD / year
Full-time
A National Account Director who will serve as the primary account relationship manager for commercial sellers. The core focus of this role is (1) to retain our high-value client base to…
Added 9 hours ago
Project Coordinator, Value Management and Delivery Office, Innovation and Delivery (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Montreal, QC
Full-time
Working in the Delivery Centre of Expertise as a Project Coordinator reporting to the Director, you are thoroughly organized and structured, analytical and detail-oriented, while taking an…

Indigo Books & Music

Manager, Learning & Development

620 King Street West, Toronto, ON, M6K 0C6, Canada

Pay: $100,000 to $125,000 CAD / year
Job type: Full-time
Experience: Minimum 5 years of instructional and e-learning design and delivery experience, ideally in a retail environment
Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

Company Description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

The Manager, Learning and Development is responsible for designing, implementing, and continuously improving learning strategies and programs that build individual, team, and organizational capabilities. This role ensures learning solutions are aligned with business goals, fosters a culture of continuous development, leverages innovative technologies and methodologies, and supports employee growth to drive high performance and future readiness across Indigo.

KEY PERFORMANCE METRICS

Course Evaluation Results
Employee Survey Results – Specific to Training
Delivery against Plan
Improved business results – specific to each learning initiative

KEY ACCOUNTABILITIES

Functional

Design and develop interactive and engaging learning programs to support organizational talent development needs.
Manage the enterprise LMS and continually improve its functionality and content to engage employees and develop key organizational skills.
Lead learning and development programs through design, development, facilitation and evaluation - partner with HRM and business leaders to develop implementation plans to roll out programs and new initiatives.
Collaborate with HRMs and leaders to proactively complete learning needs analyses based on business priorities, identify skill gaps and design programs to meet those needs.
Design and produce programs and materials for blended learning programs, including facilitator guides, visual aids, case studies and evaluation tools consistent with the Indigo learning strategy, principles and guidelines
Continuously monitor and integrate emerging trends, technology and innovations in learning and development to enhance program effectiveness and learner experience.
Provide input to the training budget process.
Maintain and update current core curriculum and compliance training programs and materials.
Develop partnerships and collaborate with business partners and SMEs, including during analysis, design, and development, to produce quality learning within established timeframes.
Design, develop and evaluate learning and delivery strategies including leader and participant guides, learning activities, reference guides or job-aids, storyboards, video scripts, design documents, E-Learning modules, pre-work, post-work and train-the-trainer materials
Develop appropriate learning assessment strategies and tools to measure the effectiveness of learning programs.
Ensure the completion of learning deliverables and set/adhere to team budgets, as applicable.
Embrace and seek out technology that creates high-tech and high-touch solutions for Indigo employees.

People

Act as an advocate for the customer by placing them at the forefront of all design and decision-making processes.
Ensure all workstream team members have clear performance objectives aligned with Indigo Function and Department goals.
Communicate appropriate context, standards and prescribed limits for work stream team members.
Establish effective working relationships with work stream team members
Bring out the best in others, empower, and constructively stretch talent
Give authentic feedback on performance and potential
Collaborate with others to drive flexible and iterative solutions, quickly and easily
Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself
Help others see the impacts of their efforts and proactively engage other functions to get input
Encourage others to freely share their point of view and be open to feedback

Cultural

Model Indigo’s Guiding Principles and convey a positive image in everything you do
Celebrate the diversity of thought and have an open mindset
Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes
Embrace, champion, and influence change through the HR team and the organization
Challenge the status quo and consistently identify areas for improvement, diagnose issues and work to resolve them

SCOPE

Reports to: Director, Talent Development

KEY RELATIONSHIPS

Internal:

Interfaces and builds relationships with members of the Retail and Supply Chain team, the HR team, corporate business groups, external consultants and vendors
Cultivate and maintain collaborative professional relationships with internal and external Subject Matter Experts (SMEs) and analyze learning and performance needs of the business/function

External:

Vendors and contacts

Qualifications

Work Experience / Education / Certifications

Minimum 5 years of instructional and e-learning design and delivery experience, ideally in a retail environment
University degree in Human Resources, Education or Adult Training and Development
Must demonstrate a solid understanding of adult learning principles and design methodologies

Competencies / Skills / Attributes

Strong instructional design and visual design skills - sensitivity to layout, typography and colour
Expert in MS Office applications, primarily: Word, PowerPoint, and Excel
Highly proficient in using multimedia technology to enhance training/learning experiences
Exceptional writing, editing, and researching skills
Expert multi-tasking, prioritization, and project management abilities
Strong organizational skills and relentless attention to detail
Proven ability to consistently meet and exceed goals and deadlines
Able to quickly learn new product releases and industry trends
Self-starter with demonstrated ability to drive results and get the job done
Conceptual and strategic thinker, team player, excellent communication skills with internal customers and colleagues

Technical Skills

Experience using Articulate 360, or similar, to create learning content
Experience using AI applications to enhance learning and development initiatives, including the design of personalized learning pathways, content creation, learner engagement strategies and performance analytics.
Experience with Adobe Creative Suite
Experience managing LMS, LCMS, and online learning platforms
Experience using video editing software

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at [email protected].

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

Department: Human Resources

Employee Type: Permanent

Full-Time/Part-Time: Full-Time

Compensation: CAD 100000 - CAD 125000 - yearly

Apply About employer

More about this job

Responsibilities

The Manager, Learning and Development is responsible for designing, implementing, and improving learning strategies that build organizational capabilities. This role involves managing the enterprise LMS, facilitating training programs, and collaborating with business leaders to address skill gaps.

Requirements

Candidates must have a minimum of 5 years of instructional and e-learning design experience, ideally within a retail environment. A university degree in Human Resources, Education, or Adult Training and Development is required.

Skills

Instructional design
E-learning design
Project management
LMS management
Adult learning principles
Articulate 360
Adobe Creative Suite
Multimedia technology
Strategic thinking
Data analysis
Content creation
Facilitation
Needs analysis
Performance assessment
AI applications
Communication

Visa sponsorship

Not detected in the job text

Keywords

Instructional Design
E-learning
LMS
Articulate 360
Adobe Creative Suite
Adult Learning
Project Management
Human Resources
Retail
AI Applications
Training Delivery
Needs Analysis
Performance Metrics
Curriculum Development
Blended Learning
Talent Development
Strategic Planning
Multimedia
Video Editing
Compliance Training
Facilitation
Organizational Development
System Thinking
Entrepreneurial
Data Driven
Customer Centric
Learning Strategy
Assessment Tools
Content Creation
Professional Development

Report this job