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Added 9 mins ago
Assistant Project Manager
EBC Inc.
Mississauga, ON
Full-time
EBC is actively seeking an Assistant Project Manager for our Ontario Building Division where they can utilize their extensive knowledge to contribute to the continued success and growth of…
Added 9 mins ago
Senior Project Coordinator - Spencerville, Ontario
Barton Malow
Cambridge, ON
Full-time
…of companies. We deliver Engineer-Procure-Construct (EPC), design-build, integrated project delivery, general contracting, and specialty contracting services across the renewable energy,…
Added 9 mins ago
Project Manager - Spencerville, Ontario
Barton Malow
Cambridge, ON
Full-time
Reporting to the Senior Project Manager or Director of Operations, the Project Manager is responsible for planning, executing, and overseeing projects to ensure they are completed on time,…
Added 9 mins ago
Design Manager
EBC Inc.
Mississauga, ON
Full-time
We are seeking a Design Manager to join our Mississauga Team.
Added 9 mins ago
Manager, Rail Extension Integration
TransLink
Vancouver, BC · Greater Vancouver, BC
$120,560 to $180,840 CAD / year
Full-time
…through the complete lifecycle, including planning, resourcing, design, budgeting, scheduling, monitoring and execution. Accountable for the auditing and health monitoring of the projects…
Added 10 mins ago
Marketing Manager
AccorHotel
Whistler, BC
Full-time
Fairmont Chateau Whistler is seeking a creative and commercially minded Marketing Manager to help tell the story of one of Canada's most iconic mountain resorts. Combining strategic…
Added 10 mins ago
Recreation Assistant - Part Time
Optima Living
Edmonton, AB
Part-time
Reporting to the Recreation Manager, the Recreation Assistant assists in planning and implementing therapeutic programs to meet the social, cognitive, physical, emotional and spiritual…
Added 10 mins ago
Human Resources Business Partner
Optima Living
Edmonton, AB
As the HR Business Partner (HRBP) reporting to the Senior HR Manager, the HRBP will serve as a strategic partner to the business units, aligning HR strategies with business goals. Working…
Added 39 mins ago
Sr. Manager, Laneige Marketing
AMOREPACIFIC
Toronto, ON · Greater Toronto Area, Canada
$110,000 to $125,000 CAD / year
Full-time
Partner with HR and leadership on headcount planning, hiring, and organizational design as the team evolves
Added 40 mins ago
Plant Administrator
ATCO
Calgary, AB
Full-time
Reporting to the Plant Manager the Plant Administrator provides administrative support to our two manufacturing facilities in Calgary. In this role, you’ll play an important part in keeping…
Added 40 mins ago
Mechanical Engineer, Senior - Metals
Hatch
Mississauga, ON
…system requirements, performing functional analyses, defining design criteria, preparing engineering calculations, technical specifications, data sheets and reports. In addition, the…
Added 40 mins ago
Mechanical Engineer - Metals
Hatch
Mississauga, ON
…system requirements, performing functional analyses, defining design criteria, preparing engineering calculations, technical specifications, data sheets and reports. In addition, the…
Added 40 mins ago
Landscape Architecture - Contract Administrator
Stantec
Toronto, ON
Full-time
…landscape architecture and public realm projects from detailed design through to construction…
Added 40 mins ago
Site Administrator, Nuclear Construction
BWXT
Port Elgin, ON
…other departments. This position requires strong communication, organizational skills, multitasking ability, working independently, and as a…
Added 40 mins ago
Supply Chain Coordinator
BWXT
Cambridge, ON
…Supply Chain Coordinator as required, report to the Procurement Manager, work under the guidance of a Supply Chain Coordinator II, and collaborate closely with both internal and external…
Added 54 mins ago
Multimedia Producer
TD
Toronto, ON
Full-time
…knowledge, geographic location, and other specific business and organizational…
Added 54 mins ago
Project Manager
VTEK Consultants Inc.
Montreal, QC
Full-time
…our continued growth, we are seeking an experienced Project Manager to join our dynamic team in Montreal,QC. The successful candidate will oversee all phases of project execution - from…
Added 54 mins ago
Project Manager
VTEK Consultants Inc.
Saint John, NB
Full-time
Direct, with the Project Engineer, engineering and design work to meet established budget and schedule;
Added 55 mins ago
Social Impact Coordinator
Range
Toronto, ON
Support the Manager and Director with large charitable partnership management.
Added 55 mins ago
Marketing Planning Operations Manager
Avetta, LLC
Calgary, AB
The Marketing Planning Operations Manager is a strategic and operational leader supporting the entire Marketing organization. This role partners closely with the Marketing Leadership Team…
Added 1 hour ago
Claims Operations Governance & Solution Specialist
Tokio Marine Canada Ltd.
Toronto, ON
Full-time
Lead assigned claim discovery, requirements gathering, business analysis, and workflow-assessment activities, and support IT in solution design and development.
Added 1 hour ago
Senior AML IT Developer
TD
Toronto, ON
Full-time
…knowledge, geographic location, and other specific business and organizational…
Added 1 hour ago
Supervisor, Surgical Services, Ambulatory Care, Obstetrics and Medical Device Reprocessing
Georgian Bay General Hospital
Midland, ON
$59.28 to $64.17 CAD / hour
Full-time
As the Supervisor, you will report directly to the Manager of Surgical Services, Obstetrics, Ambulatory Care, Telemedicine and Medical Reprocessing. You will work in collaboration with…
Added 1 hour ago
Talent Development Manager
Farber Debt Solutions
Toronto, ON · North York, ON
Full-time
The Talent Development Manager will lead the design, execution, and evolution of our learning and development strategy, partnering closely with the VP, People & Culture to build…
Added 1 hour ago
Technical Project Manager
OSI Engineering
Concord, ON
Full-time
We're looking for a driven Project Manager to lead the successful execution of automation projects from start to finish. In this role, you'll be the bridge between our customers and…

Indigo Books & Music

Manager, Learning & Development

620 King Street West, Toronto, ON, M6K 0C6, Canada

Pay: $100,000 to $125,000 CAD / year
Job type: Full-time
Experience: Minimum 5 years of instructional and e-learning design and delivery experience, ideally in a retail environment
Posting language: English
Posted: Sep 28, 2026

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Original job description

Company Description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

The Manager, Learning and Development is responsible for designing, implementing, and continuously improving learning strategies and programs that build individual, team, and organizational capabilities. This role ensures learning solutions are aligned with business goals, fosters a culture of continuous development, leverages innovative technologies and methodologies, and supports employee growth to drive high performance and future readiness across Indigo.

KEY PERFORMANCE METRICS

Course Evaluation Results
Employee Survey Results – Specific to Training
Delivery against Plan
Improved business results – specific to each learning initiative

KEY ACCOUNTABILITIES

Functional

Design and develop interactive and engaging learning programs to support organizational talent development needs.
Manage the enterprise LMS and continually improve its functionality and content to engage employees and develop key organizational skills.
Lead learning and development programs through design, development, facilitation and evaluation - partner with HRM and business leaders to develop implementation plans to roll out programs and new initiatives.
Collaborate with HRMs and leaders to proactively complete learning needs analyses based on business priorities, identify skill gaps and design programs to meet those needs.
Design and produce programs and materials for blended learning programs, including facilitator guides, visual aids, case studies and evaluation tools consistent with the Indigo learning strategy, principles and guidelines
Continuously monitor and integrate emerging trends, technology and innovations in learning and development to enhance program effectiveness and learner experience.
Provide input to the training budget process.
Maintain and update current core curriculum and compliance training programs and materials.
Develop partnerships and collaborate with business partners and SMEs, including during analysis, design, and development, to produce quality learning within established timeframes.
Design, develop and evaluate learning and delivery strategies including leader and participant guides, learning activities, reference guides or job-aids, storyboards, video scripts, design documents, E-Learning modules, pre-work, post-work and train-the-trainer materials
Develop appropriate learning assessment strategies and tools to measure the effectiveness of learning programs.
Ensure the completion of learning deliverables and set/adhere to team budgets, as applicable.
Embrace and seek out technology that creates high-tech and high-touch solutions for Indigo employees.

People

Act as an advocate for the customer by placing them at the forefront of all design and decision-making processes.
Ensure all workstream team members have clear performance objectives aligned with Indigo Function and Department goals.
Communicate appropriate context, standards and prescribed limits for work stream team members.
Establish effective working relationships with work stream team members
Bring out the best in others, empower, and constructively stretch talent
Give authentic feedback on performance and potential
Collaborate with others to drive flexible and iterative solutions, quickly and easily
Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself
Help others see the impacts of their efforts and proactively engage other functions to get input
Encourage others to freely share their point of view and be open to feedback

Cultural

Model Indigo’s Guiding Principles and convey a positive image in everything you do
Celebrate the diversity of thought and have an open mindset
Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes
Embrace, champion, and influence change through the HR team and the organization
Challenge the status quo and consistently identify areas for improvement, diagnose issues and work to resolve them

SCOPE

Reports to: Director, Talent Development

KEY RELATIONSHIPS

Internal:

Interfaces and builds relationships with members of the Retail and Supply Chain team, the HR team, corporate business groups, external consultants and vendors
Cultivate and maintain collaborative professional relationships with internal and external Subject Matter Experts (SMEs) and analyze learning and performance needs of the business/function

External:

Vendors and contacts

Qualifications

Work Experience / Education / Certifications

Minimum 5 years of instructional and e-learning design and delivery experience, ideally in a retail environment
University degree in Human Resources, Education or Adult Training and Development
Must demonstrate a solid understanding of adult learning principles and design methodologies

Competencies / Skills / Attributes

Strong instructional design and visual design skills - sensitivity to layout, typography and colour
Expert in MS Office applications, primarily: Word, PowerPoint, and Excel
Highly proficient in using multimedia technology to enhance training/learning experiences
Exceptional writing, editing, and researching skills
Expert multi-tasking, prioritization, and project management abilities
Strong organizational skills and relentless attention to detail
Proven ability to consistently meet and exceed goals and deadlines
Able to quickly learn new product releases and industry trends
Self-starter with demonstrated ability to drive results and get the job done
Conceptual and strategic thinker, team player, excellent communication skills with internal customers and colleagues

Technical Skills

Experience using Articulate 360, or similar, to create learning content
Experience using AI applications to enhance learning and development initiatives, including the design of personalized learning pathways, content creation, learner engagement strategies and performance analytics.
Experience with Adobe Creative Suite
Experience managing LMS, LCMS, and online learning platforms
Experience using video editing software

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at [email protected].

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

Department: Human Resources

Employee Type: Permanent

Full-Time/Part-Time: Full-Time

Compensation: CAD 100000 - CAD 125000 - yearly

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More about this job

Responsibilities

The Manager, Learning and Development is responsible for designing, implementing, and improving learning strategies that build organizational capabilities. This role involves managing the enterprise LMS, facilitating training programs, and collaborating with business leaders to address skill gaps.

Requirements

Candidates must have a minimum of 5 years of instructional and e-learning design experience, ideally within a retail environment. A university degree in Human Resources, Education, or Adult Training and Development is required.

Skills

Instructional design
E-learning design
Project management
LMS management
Adult learning principles
Articulate 360
Adobe Creative Suite
Multimedia technology
Strategic thinking
Data analysis
Content creation
Facilitation
Needs analysis
Performance assessment
AI applications
Communication

Visa sponsorship

Not detected in the job text

Keywords

Instructional Design
E-learning
LMS
Articulate 360
Adobe Creative Suite
Adult Learning
Project Management
Human Resources
Retail
AI Applications
Training Delivery
Needs Analysis
Performance Metrics
Curriculum Development
Blended Learning
Talent Development
Strategic Planning
Multimedia
Video Editing
Compliance Training
Facilitation
Organizational Development
System Thinking
Entrepreneurial
Data Driven
Customer Centric
Learning Strategy
Assessment Tools
Content Creation
Professional Development

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