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Added 1 min ago
Studio Art Director
Devoted Studios
Remote, Canada
Remote
…projects at once, often working inside our clients’ IP. You will lead and grow our art leads and senior artists, and make our art pipeline faster, more consistent and easier to…
Added 1 min ago
Director, Economic Development
destinationone Consulting
BC · Port Coquitlam South, British Columbia
KIRAH Executive Search & Leadership Advisory has partnered with kʷikʷəƛ̓əm First Nation Enterprises (KFNE) to lead the search for its next Director, Economic Development.
Added 1 min ago
Quality Control Inspector - Electrical - Industrial East
Bird Construction
Mississauga, ON
Full-time
Quality Control Inspector - Electrical - Industrial EastReporting to the Quality Lead, the Quality Control Inspector (Electrical) works closely with the construction execution team and site…
Added 1 min ago
Production Supervisor
RTX
Calgary, AB
Full-time
In this role, you will lead and mentor a team of Technicians and Field Service Representatives (FSRs) while establishing a new production program and associated work areas. This includes…
Added 16 mins ago
Project Manager
BGBx
Canada
Full-time
The Project Manager is responsible for internally leading project(s) from inception to execution. This includes planning, execution and managing the people resources and scope of the…
Added 16 mins ago
Project Engineer
Lauren Services
Kelowna, BC
Contract
Lauren Services is seeking a Senior Project Engineer, Facilities (P.Eng.) to lead the technical delivery of complex brownfield and greenfield industrial facility projects. This role is…
Added 16 mins ago
QMS Audit
Verify Inc.
Norfolk, ON · George Brant,, ON
Full-time
Completion of QMS auditor training course with a recognized lead auditor Certification (RAB or ASQ Certified Quality Auditor).
Added 16 mins ago
QMS Audit
Verify
Norfolk, ON · George Brant,, ON
Full-time
Completion of QMS auditor training course with a recognized lead auditor Certification (RAB or ASQ Certified Quality Auditor).
Added 16 mins ago
Underground Mining Project Manager
Thyssen Mining
ON
Full-time
Thyssen Mining is seeking an experienced Underground Mining Project Manager to lead the planning, execution, safety, financial performance, and successful delivery of underground mining…
Added 16 mins ago
Senior Software Developer
General Motors
Oshawa, ON · Markham, ON
Full-time
· Manage technical teams with project responsibilities including:
Added 16 mins ago
Sr. Executive Assistant
Viral Nation Inc.
Toronto, ON
…will assist with day-to-day coordination, critical tasks and project management in order to support the larger corporate…
Added 30 mins ago
Transportation Network and Optimization Engineer
Midland Transport
Dieppe, NB
Full-time
Lead cross-functional network optimization initiatives and present actionable recommendations to leadership.
Added 30 mins ago
Engineering Designer
Kent Homes
Bouctouche, NB
Full-time
Project Influence Analysis – Evaluate how design choices affect performance and functionality in production.
Added 30 mins ago
Senior Process Engineer - Industrial Water/Wastewater
Black & Veatch
Markham, ON
Full-time
At Black & Veatch, our employee-owners go beyond the project. For over a century, we have been breaking down social, economic and geographic barriers by making life's critical resources…
Added 30 mins ago
Technical Manager - Papermaking (Canada)
Irving Consumer Products
Toronto, ON
Full-time
Lead external trials and evaluations with suppliers and labs (chemistry, fabrics, papermaking, converting, analytical testing)
Added 30 mins ago
Solutions Architect, Salesforce Migrations (Data360, Revenue, Tableau, or Marketing Clouds)
Salesforce Partner Canada
Toronto, ON
Full-time
Lead end-to-end customer migration engagements - owning technical delivery, project health, and successful go-live outcomes.
Added 30 mins ago
Senior Registered Electrical Engineer - Nuclear Power
Black & Veatch
Markham, ON
Full-time
…engineering solutions to complex problems. Responsible for ensuring project teams delegate appropriate tasks to lower level team members to develop depth of project execution staff. Reviews…
Added 30 mins ago
Senior Java Microservices Engineer
Publicis Sapient
Calgary, AB
Full-time
…discussions, coordinate across onshore and offshore teams, and lead the design and development of enterprise-grade applications. The ideal candidate is passionate about building scalable,…
Added 30 mins ago
Proposal & Commercial Operations Lead
Metro Supply Chain
Mississauga, ON
Full-time
The Proposal & Commercial Operations Lead plays a critical role in supporting Metro Supply Chain's revenue growth objectives by leading the preparation and management of customer-facing…
Added 30 mins ago
Chief Financial Officer (CFO) Strategic Business Executive
Grey Eagle Resort & Casino
Calgary, AB
Full-time
Lead all aspects of financial management and reporting.
Added 30 mins ago
Mechanical Engineering Project Lead
TalentSphere Staffing Solutions
Toronto, ON
Full-time
…drawings and specifications along with support from Associates, lead projects, visit sites, project management and receive plenty of support and…
Added 30 mins ago
Electrical Design Engineer - Associate Principal
TalentSphere Staffing Solutions
Toronto, ON
Full-time
Lead the Electrical Engineering practice across a diverse portfolio of commercial, institutional, healthcare, mixed-use, residential, and other complex building projects.
Added 30 mins ago
Sharepoint Migration/ Delivery Technical Lead
Zodiac Solutions, Inc
Toronto, ON
Full-time
Lead and mentor engineers, review technical deliverables, maintain project documentation, and serve as the escalation point for complex migration issues.
Added 30 mins ago
Cloud Infrastructure & DevOps Architect
Tata Consultancy Services
Calgary, AB
Full-time
Create architectural designs, standards, roadmaps, HLDs and LLDs, and translate project requirements into implementable cloud solutions.
Added 30 mins ago
Sr. Executive Assistant
Viral Nation
Toronto, ON
Full-time
…will assist with day-to-day coordination, critical tasks and project management in order to support the larger corporate…

Indigo Books & Music

Manager, Learning & Development

620 King Street West, Toronto, ON, M6K 0C6, Canada

Pay: $100,000 to $125,000 CAD / year
Job type: Full-time
Experience: Minimum 5 years of instructional and e-learning design and delivery experience, ideally in a retail environment
Posting language: English
Posted: Sep 28, 2026

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Original job description

Company Description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

The Manager, Learning and Development is responsible for designing, implementing, and continuously improving learning strategies and programs that build individual, team, and organizational capabilities. This role ensures learning solutions are aligned with business goals, fosters a culture of continuous development, leverages innovative technologies and methodologies, and supports employee growth to drive high performance and future readiness across Indigo.

KEY PERFORMANCE METRICS

Course Evaluation Results
Employee Survey Results – Specific to Training
Delivery against Plan
Improved business results – specific to each learning initiative

KEY ACCOUNTABILITIES

Functional

Design and develop interactive and engaging learning programs to support organizational talent development needs.
Manage the enterprise LMS and continually improve its functionality and content to engage employees and develop key organizational skills.
Lead learning and development programs through design, development, facilitation and evaluation - partner with HRM and business leaders to develop implementation plans to roll out programs and new initiatives.
Collaborate with HRMs and leaders to proactively complete learning needs analyses based on business priorities, identify skill gaps and design programs to meet those needs.
Design and produce programs and materials for blended learning programs, including facilitator guides, visual aids, case studies and evaluation tools consistent with the Indigo learning strategy, principles and guidelines
Continuously monitor and integrate emerging trends, technology and innovations in learning and development to enhance program effectiveness and learner experience.
Provide input to the training budget process.
Maintain and update current core curriculum and compliance training programs and materials.
Develop partnerships and collaborate with business partners and SMEs, including during analysis, design, and development, to produce quality learning within established timeframes.
Design, develop and evaluate learning and delivery strategies including leader and participant guides, learning activities, reference guides or job-aids, storyboards, video scripts, design documents, E-Learning modules, pre-work, post-work and train-the-trainer materials
Develop appropriate learning assessment strategies and tools to measure the effectiveness of learning programs.
Ensure the completion of learning deliverables and set/adhere to team budgets, as applicable.
Embrace and seek out technology that creates high-tech and high-touch solutions for Indigo employees.

People

Act as an advocate for the customer by placing them at the forefront of all design and decision-making processes.
Ensure all workstream team members have clear performance objectives aligned with Indigo Function and Department goals.
Communicate appropriate context, standards and prescribed limits for work stream team members.
Establish effective working relationships with work stream team members
Bring out the best in others, empower, and constructively stretch talent
Give authentic feedback on performance and potential
Collaborate with others to drive flexible and iterative solutions, quickly and easily
Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself
Help others see the impacts of their efforts and proactively engage other functions to get input
Encourage others to freely share their point of view and be open to feedback

Cultural

Model Indigo’s Guiding Principles and convey a positive image in everything you do
Celebrate the diversity of thought and have an open mindset
Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes
Embrace, champion, and influence change through the HR team and the organization
Challenge the status quo and consistently identify areas for improvement, diagnose issues and work to resolve them

SCOPE

Reports to: Director, Talent Development

KEY RELATIONSHIPS

Internal:

Interfaces and builds relationships with members of the Retail and Supply Chain team, the HR team, corporate business groups, external consultants and vendors
Cultivate and maintain collaborative professional relationships with internal and external Subject Matter Experts (SMEs) and analyze learning and performance needs of the business/function

External:

Vendors and contacts

Qualifications

Work Experience / Education / Certifications

Minimum 5 years of instructional and e-learning design and delivery experience, ideally in a retail environment
University degree in Human Resources, Education or Adult Training and Development
Must demonstrate a solid understanding of adult learning principles and design methodologies

Competencies / Skills / Attributes

Strong instructional design and visual design skills - sensitivity to layout, typography and colour
Expert in MS Office applications, primarily: Word, PowerPoint, and Excel
Highly proficient in using multimedia technology to enhance training/learning experiences
Exceptional writing, editing, and researching skills
Expert multi-tasking, prioritization, and project management abilities
Strong organizational skills and relentless attention to detail
Proven ability to consistently meet and exceed goals and deadlines
Able to quickly learn new product releases and industry trends
Self-starter with demonstrated ability to drive results and get the job done
Conceptual and strategic thinker, team player, excellent communication skills with internal customers and colleagues

Technical Skills

Experience using Articulate 360, or similar, to create learning content
Experience using AI applications to enhance learning and development initiatives, including the design of personalized learning pathways, content creation, learner engagement strategies and performance analytics.
Experience with Adobe Creative Suite
Experience managing LMS, LCMS, and online learning platforms
Experience using video editing software

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at [email protected].

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

Department: Human Resources

Employee Type: Permanent

Full-Time/Part-Time: Full-Time

Compensation: CAD 100000 - CAD 125000 - yearly

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More about this job

Responsibilities

The Manager, Learning and Development is responsible for designing, implementing, and improving learning strategies that build organizational capabilities. This role involves managing the enterprise LMS, facilitating training programs, and collaborating with business leaders to address skill gaps.

Requirements

Candidates must have a minimum of 5 years of instructional and e-learning design experience, ideally within a retail environment. A university degree in Human Resources, Education, or Adult Training and Development is required.

Skills

Instructional design
E-learning design
Project management
LMS management
Adult learning principles
Articulate 360
Adobe Creative Suite
Multimedia technology
Strategic thinking
Data analysis
Content creation
Facilitation
Needs analysis
Performance assessment
AI applications
Communication

Visa sponsorship

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Keywords

Instructional Design
E-learning
LMS
Articulate 360
Adobe Creative Suite
Adult Learning
Project Management
Human Resources
Retail
AI Applications
Training Delivery
Needs Analysis
Performance Metrics
Curriculum Development
Blended Learning
Talent Development
Strategic Planning
Multimedia
Video Editing
Compliance Training
Facilitation
Organizational Development
System Thinking
Entrepreneurial
Data Driven
Customer Centric
Learning Strategy
Assessment Tools
Content Creation
Professional Development

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