Jobs in Canada

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Added 3 hours ago
3V
Data Analyst
3M Vietnam
Brockville, ON
- Full-time
Must have valid and current identification (i.e.: driver’s license, passport, birth certificate)
Added 7 hours ago
Information System Reporting Analyst, BORN Ontario, Temporary Full-Time (1.0) (until March 2029)
CHEO
Ottawa, ON
The Reporting Analyst implements and ensures ongoing development and improvement of the BORN Information System (BIS) software application’s reporting portal, provides ongoing support to…
Added 7 hours ago
Solution Delivery Manager
Rogers Communications
Toronto, ON · Brampton, ON · Calgary, AB
Represent Solution Delivery in cross-functional discussions and ensure decisions, dependencies, and commitments are documented and communicated.
Added 8 hours ago
SI
Intern, Supply Chain IT Analyst
Saputo Inc.
Mississauga, ON
- Full-time
The Supply Chain IT Analyst Intern will support Project Gold / Argentina Carveout, with a focus on SAP Transportation Management (TM). The intern will work with IT, business users, the…
Added 8 hours ago
AW
Senior Business Analyst
Agilus Work Solutions
Toronto, ON
- $110 to $115 CAD / hour
- Contract
🚨 We're Hiring: Senior Business Analyst – DocuSign Platform
Added 8 hours ago
SI
Intern, Supply Chain IT Analyst
Saputo Inc.
Georgetown, ON
- Full-time
The Supply Chain IT Analyst Intern will support Project Gold / Argentina Carveout, with a focus on SAP Transportation Management (TM). The intern will work with IT, business users, the…
Added 9 hours ago
SC
Analyste d'Affaires Finance (Intermédiaire)
SII Canada
Montreal, QC
- Full-time
Provide functional support to risk analysts and relationship managers on credit risk processes.
Added 9 hours ago
A
Senior Systems Analyst - DocuSign Platform
Akkodis
Toronto, ON
- Contract
Work Model: Hybrid - 3 days per week in office
Added 9 hours ago
Pricing & Monetization Associate
MongoDB
Toronto, ON
This role is a hybrid / in-office role, with approximately three days per week in our New York City Office
Added 10 hours ago
TI
Financial Analyst II
tappCONNECT Inc.
AB · Edmonton, AB
- Full-time
…to grow, we are seeking a talented and ambitious Financial Analyst II to join our Finance…
Added 10 hours ago
SM
GOAPRDJP000001055 – Application Analyst – Intermediate
S M Software Solutions Inc
AB · Edmonton, AB
- Internship
Onsite Requirement: Three days per week, with availability for onsite meetings when required
Added 11 hours ago
Data and Business Analyst
CMP Group Ltd.
Delta, BC
The Data and Business Analyst is responsible for gathering, developing, entering, maintaining and analyzing product and customer data, including product attributes, customer information and…
Added 11 hours ago
LS
Board Certified Behaviour Analyst-BCBA
Langley School District #35
Langley (District), BC · City of Langley, BC
- Full-time
Assess behaviours through skilled interview processes, functional assessment observations, data collection, and other formal and informal processes.
Added 11 hours ago
GC
Data Analyst - EA Sports FC
Game Companies
Vancouver, BC
- Full-time
…ideas matter. A team where everyone makes play happen. Data Analyst – FC…
Added 11 hours ago
IG
Automation Test Analyst
Insight Global
Waterloo, ON
- $40 to $45 CAD / hour
- Contract
Strong understanding of QA methodologies, regression testing, functional testing, and risk-based testing
Added 11 hours ago
GP
Systems Analyst (D365 F&O, CRM & WMS)
Global Pharma Tek
ON · Ontario, Canada
- Contract
8+ years of experience as a Systems Analyst, Functional Consultant, or in a similar IT role.
Added 11 hours ago
T
ERP Business System Analyst
TEKsystems
Brampton, ON
- $60 to $65 CAD / hour
- Full-time
Work collaboratively with IT, other functional areas and/or outside vendors to define business requirements, review initial process and program designs; and support system implementations…
Added 11 hours ago
GS
Analyste d'Affaires Finance (Intermédiaire)
Groupe SII
Montreal, QC
- Full-time
Provide functional support to risk analysts and relationship managers on credit risk processes.
Added 12 hours ago
F
Menu Planning Specialist
Factor_
Toronto, ON
- Full-time
We're looking for a Menu Planning Analyst to own Factor's weekly menu plan and the performance feedback loop behind it.
Added 13 hours ago
AS
Retail QA Analyst
Apex Systems
Montreal, QC
- $75 to $100 CAD / hour
- Full-time
We are seeking an experienced QA Analyst to help ensure the quality and reliability of Retail technology solutions. This role will execute comprehensive testing across internally developed…
Added 13 hours ago
IG
Guidewire Business Systems Analyst
IMCS Group
ON · Ontario, Canada
- Contract
Work Arrangement: Hybrid – 2 days per week onsite
Added 13 hours ago
MO
Financial Analyst
Municipality of Chatham-Kent
Chatham-Kent, ON · Chatham, ON
- Full-time
Role Description The Financial Analyst role is a full-time hybrid position based in Chatham, ON, with a combination of onsite work and some work-from-home flexibility. The Financial Analyst…
Added 13 hours ago
C
Manufacturing Business Analyst (Cabico Coaticook)
Cabico&co
Coaticook, QC
- Full-time
We are seeking a Business Analyst to join our team at our Coaticook, QC site. Your mission: you will bridge the needs of the business and production teams with our technological solutions.…
Added 13 hours ago
M
Summer Intern 2027 - Strategy Analyst
Manulife
Toronto, ON
- Full-time
At Manulife John Hancock, we believe in investing in the future – starting with you. Our Strategy Analyst Summer Internship is your launchpad to success, offering the support, structure,…
Added 13 hours ago
L
SAP Functional Analyst
LCBO
Toronto, ON
- Full-time
SAP Functional Analyst (Sales and Distribution)

Indigo Books & Music

Manager, Strategic Planning & Process Redesign - 12‑month contract

620 King Street West, Toronto, ON, M6K 0C6, Canada

$110,000 to $120,000 CAD / year · Full-time

Apply on jobs.smartrecruiters.com About employer

Applications open in a new tab.

Job details

Pay: $110,000 to $120,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Sep 21, 2026

Original job description

Company Description

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

The Manager, Strategic Planning & Process Redesign supports Indigo’s enterprise strategic planning process by managing the planning calendar, preparing tools and materials, facilitating senior leadership discussions, and sustaining reporting on strategic initiatives and performance. The role also enables enterprise process redesign efforts by partnering with process owners, stakeholders, and subject matter experts to apply Indigo’s process redesign methodology and surface improvement opportunities that enhance Indigo’s productivity, customer experience, employee engagement, and cost effectiveness.

MISSION

To support the strategic planning process with the scheduling, tools, meeting syntheses and balanced scorecard monitoring, and to faciliatate and support Indigo’s sociotechnical systems (STS)-based process redesign initiatives.

KEY PERFORMANCE METRICS

Stakeholder satisfaction with strategic planning facilitation, tools, and support.
Stakeholder satisfaction with process redesign support and outcomes.
Enhanced knowledge of STS methodology across the organization.
Timely completion of Strategic Planning Process outputs.
Timely completion of process redesign engagements within agreed scope.
Identification and tracking of process improvement opportunities relating to cost effectiveness, customer experience, employee experience, and productivity.
Adherence to, and adoption of, Indigo’s sociotechnical systems process redesign methodology.

KEY RELATIONSHIPS

Reports to the Chief Administrative Officer

Leads: Analyst, Process Redesign

Interfaces with: CEO, Executive Team and senior leaders, process owners and subject matter experts

KEY RESPONSIBILITIES

Strategic Planning Leadership

Facilitate Indigo’s annual strategic planning process, including the planning calendar, leadership sessions, materials, tools, templates, and process discipline required to align on enterprise, business unit, and operating unit priorities.
Support the CEO, Executive Team, and senior leaders in developing strategic objectives, success measures, annual operating priorities, and multi-year plans.
Facilitate strategic planning and ideation sessions, SWOT reviews, prioritization exercises, and cross-functional planning sessions.
Conduct research and environmental scanning to surface risks, opportunities, competitive trends, technology developments, and customer insights relevant to Indigo’s strategy.
Monitor, compile, and prepare quarterly and annual reporting on Balanced Scorecards, strategic initiatives, and key performance indicators.
Familiarize new leadership hires with Indigo’s Strategic Planning Process.
Coordinate quarterly town hall planning and content with cross-functional partners and the Executive Team to communicate strategic priorities, progress, and enterprise updates.

Process Redesign & Continuous Improvement

Support and lead cross-functional process redesign engagements by guiding process owners, stakeholders, and subject matter experts through current-state process mapping, analysis, redesign, and recommendation development consistent with STS methodology.
Partner with process owners to identify opportunities to improve quality, efficiency, customer outcomes, employee experience, and cost-effectiveness.
Support process owners in implementing approved recommendations, including governance, change planning, stakeholder engagement, and performance measurement.
Identify automation, workflow optimization, AI enablement, and digital transformation opportunities that improve efficiency, quality, employee experience, or customer outcomes.
Develop tools, templates, standards, and resources that strengthen Indigo’s process improvement capabilities.
Monitor process improvement benefits with process owners and recommend corrective actions where required.

People Leadership

Manage, coach, and develop the Process Redesign Analyst, building capability in process redesign, business analysis, automation, AI tools and strategic planning methodologies
Guide secondees or cross-functional contributors assigned to specific process redesign engagements, as required.
Model Indigo’s Guiding Principles.

Qualifications

A passion for solving complex business problems through disciplined systems thinking, intellectual curiosity, and sound business acumen.
Strong judgment, discretion, and executive presence.
The ability to influence without authority and collaborate effectively across the organization.
A commitment to fostering continuous improvement, automation, and innovation across Indigo.
A relevant degree from a leading university, with a strong record of academic achievement.
Expertise in strategic planning, business analysis, process design, and continuous improvement methodologies.
Exceptional written and verbal communication, presentation, and facilitation skills.

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at .

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

Department: Strategy/Planning

Employee Type: Contract

Full-Time/Part-Time: Full-Time

Compensation: CAD 110000 - CAD 120000 - yearly

Apply on jobs.smartrecruiters.com About employer

More about this job

Responsibilities

The manager will facilitate the enterprise strategic planning process and lead cross-functional process redesign initiatives to improve productivity and customer experience. They are also responsible for managing the planning calendar, preparing strategic materials, and coaching the Process Redesign Analyst.

Requirements

The role requires a relevant degree from a leading university and proven expertise in strategic planning, business analysis, and continuous improvement methodologies. Candidates must possess strong executive presence, the ability to influence without authority, and exceptional facilitation skills.

Skills

Strategic planning
Process redesign
Systems thinking
Business analysis
Facilitation
Project management
Change management
Data analysis
Stakeholder management
Performance measurement
Automation
AI enablement
Strategic reporting
Process mapping
Leadership
Communication

Visa sponsorship

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Keywords

Strategic Planning
Process Redesign
Sociotechnical Systems
STS Methodology
Balanced Scorecard
Business Analysis
Continuous Improvement
Automation
AI Enablement
Digital Transformation
Workflow Optimization
SWOT Analysis
Environmental Scanning
Performance Indicators
Change Management
Governance
Stakeholder Engagement
Systems Thinking
Executive Presence
Cross-functional Collaboration

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Work requirements

Jobs in Canada