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Added 11 mins ago
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Health and Safety Advisor - Jobsites
Canam
Mississauga, ON
- Contract
Proficiency with Google Workspace and digital HSE management systems; experience with incident, inspection, training, and document-management platforms is an asset
Added 26 mins ago
AC
UWB/CSS Ranging & Positioning Engineer
Amaris Consulting | Part of Mantu
Montreal, QC
- Full-time
Added 26 mins ago
AC
IT Asset administrator and Process Owner
Amaris Consulting | Part of Mantu
Montreal, QC
- Full-time
Un environnement de travail dynamique qui se retrouve fréquemment lors d'événements internes (afterworks, team buildings, etc.)
Added 26 mins ago
AC
QA / Testing - QA Automation Analyst
Amaris Consulting | Part of Mantu
Brossard, QC
- Full-time
Un environnement de travail dynamique qui se retrouve fréquemment lors d'événements internes (afterworks, team buildings, etc.)
Added 26 mins ago
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Electrical Manager
GagaMuller
Regina, SK
- Full-time
…focused on providing Project Management, Cost Management, and Digital services to owner organization within the construction…
Added 26 mins ago
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Mechanical Manager
GagaMuller
Regina, SK
- Full-time
…focused on providing Project Management, Cost Management, and Digital services to owner organization within the construction…
Added 26 mins ago
C
Health and Safety Advisor - Jobsites
Canam
Mississauga, ON
- $35 to $40 CAD / hour
- Contract
Proficiency with Google Workspace and digital HSE management systems; experience with incident, inspection, training, and document-management platforms is an asset
Added 26 mins ago
SF
Solo Non-tech Founder
Solo Founders ( An Entrext Venture )
Toronto, ON · Greater Toronto Area, Canada
- Part-time
…non-technical founders who want to build and launch their own digital products without hiring an engineering team or searching for a technical…
Added 56 mins ago
Assistant Manager
EssilorLuxottica Group
Kelowna, BC
…including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the…
Added 1 hour ago
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Customer Experience Associate - Canmore, AB (22.5 hours/week)
Scotiabank
Canmore, AB
- Full-time
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Added 1 hour ago
E1
English Teacher (ESL/TEFL) | Full-Time | Visa, Flights & Sponsored TEFL
English 1
Hamilton, ON
- Full-time
Deliver Classroom Instruction and Language Teaching using English 1's award-winning curriculum and digital tools
Added 1 hour ago
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Senior Product Management Director
Jobgether
Canada
- Full-time
…engagement, and retention. You will lead a globally distributed team of product managers and collaborate closely with engineering, design, marketing, sales, and customer success leadership.…
Added 1 hour ago
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Sales Associate
Claire's
Hamilton, ON
- $17 USD / hour
- Part-time
Social & Digital Savvy | Growth Mindset: You know what’s trending, what’s viral, and how to translate that into an amazing customer experience – always staying curious and looking for ways…
Added 1 hour ago
SH
Assistant Manager
Sunglass Hut
Kelowna, BC
- Full-time
…including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the…
Added 1 hour ago
NB
Residential Mortgage Specialist
National Bank of Canada
Regina, SK
- Full-time
(digital and in-person) to increase your visibility and presence within
Added 1 hour ago
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CALL FOR APPLICATIONS FOR A STRATEGIC PARTNERSHIP US - CANADA
Nkinda
Toronto, ON
- Part-time
advising and supporting the digital transformation of businesses, institutions and communities.
Added 1 hour ago
NB
Mortgage Developement Manager
National Bank of Canada
Quebec, QC
- Full-time
(digital and in-person) to increase your visibility and presence within
Added 1 hour ago
RS
TV Traffic Coordinator
Rogers Sports & Media
Toronto, ON
- Full-time
Are you ready to take your career to new heights and be a part of a dynamic team at Rogers Sports & Media? We believe in creativity, innovation, and collaboration in everything we do, and…
Added 2 hours ago
C
Senior Product Designer
Cohere
Remote, Canada
- $125,000 to $280,000 USD / year
- Full-time
- Remote
…models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their…
Added 2 hours ago
NR
Finance Education & Communication Advisor
Niagara Region
ON · Niagara, ON
- Full-time
Added 2 hours ago
A
Software Development Project Manager
Alithya
QC · QC, Canada
- Full-time
…tomorrow’s needs. It all starts with the collaboration of a diverse team of passionate innovators, each driven to make a difference. Together, we challenge the status quo and push each…
Added 3 hours ago
ID
Senior Vice President (SVP) – Client Partner
Intellect Design Arena Ltd
Vancouver, BC
- $240,000 to $260,000 CAD / year
- Full-time
components - enables Tier 1 and Tier 2 banks to modernise legacy landscapes, accelerate digital
Added 3 hours ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
Under the general supervision of the HAF Project Manager, you will be part of a high-caliber cross functional team leading the E-Permitting Initiative under the City of Saint John Housing…
Added 3 hours ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 3 hours ago
C
VIP Cast Member
Careerowl.in
Winnipeg, MB
- Full-time
What does it take to be a successful member of the Cineplex Team?

Indigo Books & Music

Seasonal Customer Experience Representative

400 Earl Grey Drive, Ottawa, ON, K2T 1C1, Canada

Up to $17.95 CAD / hour · Part-time

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Job details

Pay: Up to $17.95 CAD / hour
Job type: Part-time
Posting language: English
Posted: Oct 25, 2026

Original job description

Company Description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

WHAT YOU’LL DO

Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise (5am, 6am, or 8pm start times)
Use merchandising standards to create a visually appealing, stimulating store
Align with Store leadership on goals and objectives for fiscal year
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High-Performance Characteristics
Seek information regarding new products, promotions, and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at [email protected].

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

Employee Type: Seasonal

Full-Time/Part-Time: Part-Time

Compensation: up to CAD 17.95 - hourly

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More about this job

Responsibilities

You will manage store inventory, including receiving merchandise and shelving products, while maintaining visually appealing merchandising standards. Additionally, you will engage with customers to provide a welcoming experience and share product stories to drive sales.

Requirements

Previous experience in specialty retail is preferred but not required, and you must be able to lift up to 40 pounds. You must also have the flexibility to work various shifts, including early mornings, evenings, weekends, and holidays.

Skills

Customer Service
Retail Merchandising
Inventory Management
Stock Replenishment
Communication
Adaptability
Flexibility
Product Knowledge
Teamwork
Problem Solving
Time Management
Safety Compliance

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Inventory Cycle Counts
Merchandising
Stock Management
Seasonal
Customer Engagement
Sales Floor
Health and Safety
Product Collections
Store Operations
Bilingualism

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