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Added 9 mins ago
PG
Account Director (PR, Integrated)
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
…spanning earned media, influencer, social, experiential, and digital. Your role blends strategic leadership with hands-on management, ensuring ideas are sound, delivery is seamless, and…
Added 9 mins ago
C
System integrator
CIMA+
London, ON
- $60,480 to $83,160 CAD / year
- Full-time
…delivery of critical infrastructure in our communities. Our team has a focus in critical infrastructure projects such as municipal water / wastewater, renewable energy, transit,…
Added 9 mins ago
TC
Registered Dietitian
The Corporation of the County of Lambton
Sarnia, ON
- Full-time
The RD works within an interdisciplinary team and builds strong community partnerships to enhance collective impact and improve health outcomes.
Added 9 mins ago
IS
Administrative Assistant - Quebec
InnovMetric Software Inc.
QC
- Full-time
Provide administrative and operational support to the marketing team
Added 23 mins ago
E1
English Teacher (ESL/TEFL) | Full-Time | Visa, Flights & Sponsored TEFL
English 1
Winnipeg, MB
- Full-time
Deliver Classroom Instruction and Language Teaching using English 1's award-winning curriculum and digital tools
Added 23 mins ago
B
Sr. Developer - Application Development JAVA N 4B
BrightClaim
AB
- Full-time
Sr. Developer - Application Development JAVA N
Added 23 mins ago
B
Sr. Developer - Application Development JAVA N 4B
BrightClaim
AB
- Full-time
Sr. Developer - Application Development JAVA N
Added 53 mins ago
FS
Lead Infrastructure Architect
Financial Services Regulatory Authority (FSRA)
Toronto, ON · FSRA Head Office
- Full-time
Our team combines industry expertise with commitment to public service. We attract individuals who are interested in meaningful work and who measure success through outcomes, not inputs.
Added 53 mins ago
PR
Journeyman Electrician
POWERGROUP Resources
Welland, ON
- Full-time
…Journeyman Electrician who would like to be a part of a dynamic team who is looking to continue to grow and meet our clients needs. The successful candidate will be responsible for…
Added 53 mins ago
OC
Estimator
OSCO Construction Group
Saint John, NB
- Full-time
We are currently seeking an experienced and motivated Electrical Estimator to join our growing team in Saint John, New Brunswick.
Added 1 hour ago
T
Event Planning Specialist
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Full-time
The Opportunity: You build the groundwork that makes Techo-Bloc events possible. While our execution team runs events on the ground, you work a full season ahead: mapping the calendar,…
Added 1 hour ago
OT
Director, FICC, Global Trading – Total Fund Management
Ontario Teachers' Pension Plan
Toronto, ON
- Full-time
…record in trading rates products and to join our Global Trading team. The ideal candidate will bring strong team leadership and deep expertise in both derivatives and cash markets, offering…
Added 1 hour ago
A
Dealership Retail Experience Strategist [AQ-24942]
Aquent
Canada
- Contract
Collaborate with internal teams, including Business Development, Digital, Marketing, and Sales and Service Operations, to align retail customer journeys with the brand’s customer experience…
Added 1 hour ago
A
Interaction/Visual Designer - Advanced [AQ-24944]
Aquent
Montreal, QC
- $50 to $53 CAD / hour
- Contract
Are you an exceptional designer driven to create a significant impact on digital products used by millions? This is your chance to transform complex ideas into intuitive, engaging, and…
Added 1 hour ago
AC
QA / Testing - Software Quality Assurance Technician
Amaris Consulting | Part of Mantu
Brossard, QC
- Full-time
Un environnement de travail dynamique qui se retrouve fréquemment lors d'événements internes (afterworks, team buildings, etc.)
Added 1 hour ago
PH
Rad Tech, Ped Prcd CW MI
Provincial Health Services Authority
Vancouver, BC
- Full-time
Sets measurable goals and objectives within a team or individual environment, incorporating the hospital’s vision, values, goals and corporate plan through methods such as maintaining and…
Added 1 hour ago
S
Seasonal Retail Sales Consultant - Part Time - Laval, QC
Swarovski
Laval, QC
- Part-time
Ready to bring brilliance to life with one of the most iconic brands in fashion and design? Join our retail team and be part of a culture where service meets style, and every interaction…
Added 2 hours ago
C
Health and Safety Advisor - Jobsites
Canam
Mississauga, ON
- Contract
Proficiency with Google Workspace and digital HSE management systems; experience with incident, inspection, training, and document-management platforms is an asset
Added 2 hours ago
AC
UWB/CSS Ranging & Positioning Engineer
Amaris Consulting | Part of Mantu
Montreal, QC
- Full-time
Added 2 hours ago
AC
IT Asset administrator and Process Owner
Amaris Consulting | Part of Mantu
Montreal, QC
- Full-time
Un environnement de travail dynamique qui se retrouve fréquemment lors d'événements internes (afterworks, team buildings, etc.)
Added 2 hours ago
AC
QA / Testing - QA Automation Analyst
Amaris Consulting | Part of Mantu
Brossard, QC
- Full-time
Un environnement de travail dynamique qui se retrouve fréquemment lors d'événements internes (afterworks, team buildings, etc.)
Added 2 hours ago
G
Electrical Manager
GagaMuller
Regina, SK
- Full-time
…focused on providing Project Management, Cost Management, and Digital services to owner organization within the construction…
Added 2 hours ago
G
Mechanical Manager
GagaMuller
Regina, SK
- Full-time
…focused on providing Project Management, Cost Management, and Digital services to owner organization within the construction…
Added 2 hours ago
C
Health and Safety Advisor - Jobsites
Canam
Mississauga, ON
- $35 to $40 CAD / hour
- Contract
Proficiency with Google Workspace and digital HSE management systems; experience with incident, inspection, training, and document-management platforms is an asset
Added 2 hours ago
SF
Solo Non-tech Founder
Solo Founders ( An Entrext Venture )
Toronto, ON · Greater Toronto Area, Canada
- Part-time
…non-technical founders who want to build and launch their own digital products without hiring an engineering team or searching for a technical…

Indigo Books & Music

Seasonal Customer Experience Representative

2271 Harvey Avenue, Kelowna, BC, V1Y 6H2, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Company Description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

This is a seasonal position with a fixed-term contract.

WHAT YOU’LL DO

Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at [email protected].

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

Employee Type: Seasonal

Full-Time/Part-Time: Part-Time

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More about this job

Responsibilities

You will support daily store operations, including inventory management, stock replenishment, and processing incoming merchandise. Additionally, you will engage with customers to provide a welcoming experience and curate product collections to tell the brand's story.

Requirements

Previous experience in specialty retail is preferred but not required. Candidates must be able to lift up to 40 pounds and maintain availability for a flexible schedule including early mornings, evenings, and weekends.

Skills

Customer service
Retail operations
Inventory management
Merchandising
Communication
Flexibility
Adaptability
Stock replenishment
Product knowledge
Safety compliance

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Inventory
Merchandising
Stocking
Seasonal
Customer Service
Store Operations
Product Returns
Safety
Flexibility
Brand Engagement
Sales Floor

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