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Added 5 mins ago
LH
2600002917 - Senior Technologist
Lakeridge Health
Ajax, ON
- Internship
8 Hour Shifts, days, evenings, nights, weekends Schedule (Subject to Change)
Added 5 mins ago
BC
Technicien.ne en vitre automobile - Lebeau
Belron Canada inc
Quebec, QC
- Full-time
…(varying between 35 and 40 hours per week), no evenings or weekends (subject to change depending on…
Added 5 mins ago
B&
Seasonal Retail Sales Associate-Station Mall
Bath & Body Works
Sault Ste. Marie, ON
- $18.95 USD / hour
- Part-time
Great Part Time Job | 40% Discount | Free Product | EAP | Fun Stores
Added 5 mins ago
SH
Administrative Assistant - AY2 - Primary Care
Southern Health-Santé Sud
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- Full-time
Be part of the Southern Health-Santé Sud team, who is rooted in what matters most. Joina region that offers a lifestyle like no other – a safe, peaceful, beautiful, fulfilling life for you…
Added 5 mins ago
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Home Care Attendant
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- Full-time
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Alert Bay, BC
- Full-time
Availability to work overtime, evenings, and weekends from time to time.
Added 5 mins ago
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lululemon
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Shifts are typically scheduled: mornings, afternoons, evenings, weekends, and holidays
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Ability to work irregular hours, including evenings, weekends, and some statutory holidays.
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- Full-time
Work-Life balance free of unpredictable schedules and long hours: average of 37.5 hours per week (varying between 35 and 40 hours per week), no evenings or weekends (subject to change depe
Added 5 mins ago
KH
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Kraft Heinz
Vancouver, BC
- Full-time
Ethical Bean is Canada’s leading organic and Fairtrade coffee company and is proudly part of the Kraft Heinz family of brands. With over $3 billion in sales, Kraft Heinz Canada is the…
Added 5 mins ago
P
Part Time Flex Sales Associate
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- Part-time
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Added 5 mins ago
Registered Nurse, Home Care
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Work schedule to include weekends and evenings as required.
Added 5 mins ago
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Part Time Sales Representative (Koodo) | Eaton Centre
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- Part-time
Flexible benefits plan to meet the needs of you and your family; part-time and full-time employees are eligible
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Serves food to residents according to individual diets and preferences. Observes time limits for meal serving. Maintains foods at proper serving temperature.
Added 5 mins ago
E
Dietary Aide
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Added 5 mins ago
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Added 5 mins ago
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Added 19 mins ago
SC
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Added 20 mins ago
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Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma,…
Added 20 mins ago
CM
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Added 20 mins ago
YO
Archery Program Head
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- Part-time
…that foster personal growth and build community. After taking part in our programs, children and youth return home more confident, independent, and with new friendships. YMCA Camp Pine…
Added 20 mins ago
YO
Out-Tripping Food Services Coordinator
YMCA of Greater Toronto
Torrance, ON
- Part-time
…that foster personal growth and build community. After taking part in our programs, children and youth return home more confident, independent, and with new friendships. YMCA Camp Pine…
Added 20 mins ago
MC
Financial Services Representative - Full Time
Meridian Credit Union
Orillia, ON
- $50,000 to $53,000 CAD / year
- Full-time
…continuously improve and learning from successes and mistakes. As part of our collaborative team, you are highly engaged and communicate thoughts and ideas in a respectful environment. We…

Indigo Books & Music

Seasonal Customer Experience Representative

32900 South Fraser Way, Abbotsford, BC, V2S 5A1, Canada

$18.25 CAD / hour · Part-time

Apply About employer

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Job details

Pay: $18.25 CAD / hour
Job type: Part-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Company Description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

This is a seasonal position with a fixed-term contract.

WHAT YOU’LL DO

Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at [email protected].

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

Employee Type: Seasonal

Full-Time/Part-Time: Part-Time

Compensation: CAD 18.25 - CAD 18.25 - hourly

Apply About employer

More about this job

Responsibilities

Support daily store operations including inventory management, stock replenishment, and processing merchandise. Create a welcoming environment while engaging with customers to provide product recommendations and share brand stories.

Requirements

Previous experience in specialty retail is preferred but not required. Candidates must be able to lift up to 40 pounds and maintain availability for flexible shifts including early mornings, evenings, and weekends.

Skills

Customer service
Inventory management
Merchandising
Stock replenishment
Product returns
Communication
Adaptability
Flexibility
Time management
Safety compliance
Teamwork
Problem solving

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Inventory Cycle Counts
Merchandising
Stock Management
Seasonal
Customer Engagement
Store Operations
Health and Safety
Product Knowledge
Sales Floor
Brand Representation
Inventory Control

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