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Added 8 mins ago
SM
RQ11741 – Product Manager – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Support benefits realization, product governance, adoption, and operational transition.
Added 8 mins ago
SM
RQ11741 – Product Manager – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Support benefits realization, product governance, adoption, and operational transition.
Added 8 mins ago
SM
RQ11741 – Product Manager – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Support benefits realization, product governance, adoption, and operational transition.
Added 8 mins ago
SM
DevOps Engineer
S M Software Solutions Inc
Mississauga, ON
- Full-time
…management, containerization, orchestration, and application support. The ideal candidate will be a self-reliant technical professional capable of working closely with software developers,…
Added 8 mins ago
SM
RQ11857 – Systems Administrator/Operations Support Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Systems Administrator / Operations Support Specialist with strong expertise in Oracle Fusion Recruiting Cloud (ORC), Oracle HCM Cloud…
Added 8 mins ago
SM
Job Title: RQ00393 – Database Admin I
S M Software Solutions Inc
Fredericton, NB
- Internship
…maintaining databases used by the organization to manage its operations and support quality…
Added 8 mins ago
SM
RQ11857 – Systems Administrator/Operations Support Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Systems Administrator / Operations Support Specialist with strong expertise in Oracle Fusion Recruiting Cloud (ORC), Oracle HCM Cloud…
Added 8 mins ago
SM
DevOps Engineer
S M Software Solutions Inc
Mississauga, ON
- Full-time
…management, containerization, orchestration, and application support. The ideal candidate will be a self-reliant technical professional capable of working closely with software developers,…
Added 8 mins ago
SM
Job Title: RQ00393 – Database Admin I
S M Software Solutions Inc
Fredericton, NB
- Internship
…maintaining databases used by the organization to manage its operations and support quality…
Added 8 mins ago
SM
RQ11857 – Systems Administrator/Operations Support Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Systems Administrator / Operations Support Specialist with strong expertise in Oracle Fusion Recruiting Cloud (ORC), Oracle HCM Cloud…
Added 8 mins ago
SM
RQ11733 – Business Analyst – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
…change management, training development, and implementation support. The ideal candidate will have extensive experience working with multiple ministries, program areas, subject-matter…
Added 8 mins ago
RS
NDT Technician - UT
Rockwood Service Corporation
Grande Prairie, AB
- Full-time
…our team. This is a full-time permanent position that will support our operations based out of Grande Prairie,…
Added 8 mins ago
SM
Job Title: RQ00393 – Database Admin I
S M Software Solutions Inc
Fredericton, NB
- Internship
…maintaining databases used by the organization to manage its operations and support quality…
Added 8 mins ago
SM
RQ00245 – Machine Learning Engineer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
…Learning, Microsoft Foundry/Azure AI Foundry, Machine Learning Operations (MLOps), CI/CD, containers, APIs, automation, model deployment, monitoring, and observability. The ideal candidate…
Added 8 mins ago
SM
GOAPRDJP000001055 – Application Analyst – Intermediate
S M Software Solutions Inc
AB · Edmonton, AB
- Internship
Technology and Innovation (TI) now supports Oil Sands Operations of Energy and Minerals. The Ministry of Technology and Innovation requires the services of an experienced C#, Visual Studio,…
Added 8 mins ago
SM
RQ00245 – Machine Learning Engineer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
…Learning, Microsoft Foundry/Azure AI Foundry, Machine Learning Operations (MLOps), CI/CD, containers, APIs, automation, model deployment, monitoring, and observability. The ideal candidate…
Added 8 mins ago
SM
RQ00245 – Machine Learning Engineer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
…Learning, Microsoft Foundry/Azure AI Foundry, Machine Learning Operations (MLOps), CI/CD, containers, APIs, automation, model deployment, monitoring, and observability. The ideal candidate…
Added 8 mins ago
SM
GOAPRDJP000001055 – Application Analyst – Intermediate
S M Software Solutions Inc
AB · Edmonton, AB
- Internship
Technology and Innovation (TI) now supports Oil Sands Operations of Energy and Minerals. The Ministry of Technology and Innovation requires the services of an experienced C#, Visual Studio,…
Added 8 mins ago
TC
Institutional Sales (Quebec & Eastern Canada)
Trans-Canada Capital
Montreal, QC
- Full-time
…market trends, and performance drivers. The individual will also support the preparation of marketing materials, proposals, and RFPs, contribute to sales planning and pipeline management,…
Added 8 mins ago
SM
GOAPRDJP000001055 – Application Analyst – Intermediate
S M Software Solutions Inc
AB · Edmonton, AB
- Internship
Technology and Innovation (TI) now supports Oil Sands Operations of Energy and Minerals. The Ministry of Technology and Innovation requires the services of an experienced C#, Visual Studio,…
Added 8 mins ago
O
Office Clerk
OPENLANE
Richmond, BC
- Full-time
…team and will be responsible for supporting our front-office…
Added 8 mins ago
SM
DevOps Engineer
S M Software Solutions Inc
Mississauga, ON
- Full-time
…management, containerization, orchestration, and application support. The ideal candidate will be a self-reliant technical professional capable of working closely with software developers,…
Added 9 mins ago
LC
Vêtements Commis temps partiel jour
Loblaw Companies Limited
Gatineau, QC
- Part-time
Added 23 mins ago
T
On-Site Event Coordinator
Techo-Bloc
Longueuil, QC · Saint-Hubert, Quebec
- Contract
2+ years of experience in event coordination, hospitality, event operations or a related field.
Added 23 mins ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Mississauga, ON
- $17.6 CAD / hour
- Contract
Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)

Indigo Books & Music

Seasonal Customer Experience Representative

3050 Vega Boulevard, Mississauga, ON, L5L 5X8, Canada

$17.6 CAD / hour · Contract

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Job details

Pay: $17.6 CAD / hour
Job type: Contract
Posting language: English
Posted: Nov 8, 2026

Original job description

Company Description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

This is a seasonal position with a fixed-term contract.

WHAT YOU’LL DO

Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at [email protected].

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

Department: Customer Service

Employee Type: Seasonal

Full-Time/Part-Time: Part-Time

Compensation: CAD 17.60 - CAD 17.60 - hourly

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More about this job

Responsibilities

Support daily store operations including inventory management, stock replenishment, and merchandising to create a visually appealing environment. Engage with customers to provide a welcoming experience, share product stories, and curate collections.

Requirements

Experience in specialty retail or a retail environment is preferred but not required. Candidates must be able to lift up to 40 pounds and maintain availability for a flexible schedule including early mornings, overnights, and weekends.

Skills

Customer Service
Retail Operations
Inventory Management
Merchandising
Communication
Stock Replenishment
Product Knowledge
Flexibility
Adaptability
Health And Safety Compliance
Teamwork
Problem Solving

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Inventory Cycle Counts
Merchandising Standards
Stock Management
Product Returns
Store Operations
Customer Engagement
Health And Safety
Seasonal
Contract
Bilingualism

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