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Added 7 mins ago
TZ
Supervisor, Marketing and Communications (TZWC)
Toronto Zoo
Toronto, ON
- $79,056 to $89,000 CAD / year
- Full-time
Collaborates with Toronto Zoo Strategic Communications staff and other members of the wider TZ management team to identify and amplify compelling TZWC/TZ stories and priorities through…
Added 7 mins ago
L
5794 - 3rd Key
Lids
Timmins, ON
- $18.45 CAD / hour
- Part-time
…customers and occasional buyers alike. Our customers rely on our team to find and select products that represent their individuality, team pride, and personal style. Working in our retail…
Added 7 mins ago
R|
Licensed Practical Nurse (LPN) or Research Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are seeking a proactive and organized Licensed Practical Nurse (LPN) or Research nurse to join our dynamic team. The incumbent will play a key role in the execution of clinical research…
Added 7 mins ago
U
Insurance Business Analyst
UST
ON · Ontario, Canada
- Full-time
Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create…
Added 7 mins ago
BC
Intern, Financial Reporting & Insights (Winter 2027)
BDO Canada
Montreal, QC
- Full-time
Our Montréal office is looking for Intern Students to join the Financial Reporting & Insights team from March to April 2027 and own the following responsibilities:
Added 7 mins ago
U
Senior Business Analyst
UST
ON · Ontario, Canada
- Full-time
Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create…
Added 7 mins ago
BC
Program BIM Lead
Bechtel Corporation
Toronto, ON
- Full-time
Bechtel Infrastructure will work in a Delivery Partner role within an integrated team with the customer organization for the Ontario Line Project in Toronto, Ontario. The project scope…
Added 7 mins ago
MB
Digital Marketing Analyst / Analyste en marketing numérique
Maison Battat Inc.
Mont-Royal, QC
- Full-time
At Battat, we’re in the business of making kids happy! Thanks to our dynamic, talented and motivated team, we design and manufacture high quality, educational, and innovative toys that…
Added 7 mins ago
NF
Safety & Data Coordinator
Northumberland Ferries Limited
Saint John, NB
- Full-time
…seeking a Safety & Data Coordinator to join our Safety & Security team. This is an exciting opportunity to play a key role in supporting safety management, regulatory compliance, and…
Added 7 mins ago
R
Senior Writer, CBC Money, (English Services) (On-site)
Radio-Canada
AB · Edmonton, AB
- Full-time
…on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to…
Added 7 mins ago
E
Senior Java Full Stack Developer
EngRadar
Toronto, ON
- Volunteer
Working Model: This is a hybrid role requiring 2 days per week in a downtown Toronto office
Added 7 mins ago
CL
Director, Mass Fundraising and Donor Growth
Cause Leadership Inc.
Toronto, ON
- $110,000 to $125,000 CAD / year
- Full-time
…through direct mail; however, the organization is moving toward digital and is bringing digital strategy and tracking in-house. Working with the Development team who lead relational…
Added 7 mins ago
CM
Kitchen Leader
Chipotle Mexican Grill
Ottawa, ON · Nepean, ON
- Full-time
Supporting a strong team dynamic between back of house Crew and front of house Crew
Added 7 mins ago
AE
Coordonnateur (trice) relations communautaires et affaires autochtones, Québec
Agnico Eagle Mines Limited
Val-d'Or, QC
- Full-time
…And, we value your commitment to treat every person on our team with respect, helping us to operate safely, protect the environment and make a positive contribution to our local…
Added 7 mins ago
NF
Safety & Data Coordinator
Northumberland Ferries Limited
Charlottetown, PE
- Full-time
…seeking a Safety & Data Coordinator to join our Safety & Security team. This is an exciting opportunity to play a key role in supporting safety management, regulatory compliance, and…
Added 7 mins ago
NF
Safety & Data Coordinator
Northumberland Ferries Limited
Halifax, NS
- Full-time
…seeking a Safety & Data Coordinator to join our Safety & Security team. This is an exciting opportunity to play a key role in supporting safety management, regulatory compliance, and…
Added 7 mins ago
R
Senior Writer, CBC Money, (English Services) (On-Site)
Radio-Canada
Halifax, NS
- Full-time
…on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to…
Added 7 mins ago
R
Senior Writer, CBC Money, (English Services) (On-Site)
Radio-Canada
Vancouver, BC
- Full-time
…on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to…
Added 7 mins ago
C
Chef(fe) de service, Service à la clientèle Nethris
CGI
Montreal, QC
- Full-time
…contribute to the success of local businesses within a dynamic team, with over 700 professionals and more than 70,000 customers!We are looking for a reliable and motivated individual. Are…
Added 7 mins ago
WT
Used Car Sales Manager
Woodbine Toyota
Toronto, ON · Etobicoke, ON
- Full-time
…knowledgeable support throughout the ownership experience. Team members work in a customer-focused environment where quality, integrity, and trusted service are central to daily…
Added 7 mins ago
R
Senior Director, Information Security and End-User Technology (T & I) (Telework/Hybrid)
Radio-Canada
Toronto, ON
- Full-time
Supported by a team of experienced directors and senior managers overseeing governance, security operations, end-user technology and identity management, the Senior Director serves as the…
Added 7 mins ago
R
Senior Writer, CBC Money, (English Services) (On-Site)
Radio-Canada
Winnipeg, MB
- Full-time
…on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to…
Added 8 mins ago
D
Senior Designer (6 month FTC)
DEPT®
Toronto, ON · Vancouver, BC
- $60,000 to $70,000 CAD / year
This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital…
Added 8 mins ago
D
Production Designer (6m FTC)
DEPT®
Toronto, ON · Vancouver, BC
- $60,000 to $70,000 CAD / year
This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital…
Added 8 mins ago
D
Designer (6 month FTC)
DEPT®
Toronto, ON · Vancouver, BC
- $50,000 to $60,000 CAD / year
This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital…

Closed listing

Indigo Books & Music

Seasonal Customer Experience Representative

499 Paul Street, Dieppe, NB, E1A 5Y5, Canada

Part-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Part-time
Posting language: English
Posted: Sep 22, 2026

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Original job description

Archived listing. The details below describe a past opening.

Company Description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

This is a seasonal position with a fixed-term contract.

WHAT YOU’LL DO

Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at [email protected].

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

Employee Type: Seasonal

Full-Time/Part-Time: Part-Time

About employer

More about this job

Responsibilities

You will support daily store operations, including inventory management, merchandising, and processing incoming merchandise. Additionally, you will engage with customers to provide a welcoming experience and share product stories to drive sales.

Requirements

Previous experience in specialty retail is preferred but not required. Candidates must be able to lift up to 40 pounds and maintain a flexible schedule including early mornings, evenings, and weekends.

Skills

Customer Service
Inventory Management
Merchandising
Stock Replenishment
Product Returns
Communication
Flexibility
Adaptability
Teamwork
Safety Compliance
Retail Operations
Product Knowledge

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Inventory Cycle Counts
Merchandising Standards
Stock Replenishment
Product Returns
Store Operations
Seasonal
Fixed-term Contract
Customer Engagement
Health and Safety
Bilingualism
Artificial Intelligence
Diversity and Inclusion

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Jobs in Canada