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Added 7 mins ago
1
Dental Administrator - Quad Dental
123Dentist
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- $23 to $30 CAD / hour
- Full-time
Completion of a Dental Administration Program/Certificate
Added 21 mins ago
LT
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- Contract
…organization document processes, identify gaps and define future system…
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Added 51 mins ago
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GOAPRDJP000001039 – Administrative Assistant – Intermediate
S M Software Solutions Inc
Calgary, AB
- Internship
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GOAPRDJP000001039 – Administrative Assistant – Intermediate
S M Software Solutions Inc
Calgary, AB
- Internship
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Added 2 hours ago
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Indigo Park Canada

Parking Enforcement Administrator

Vancouver, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Apr 3, 2027
Posting language: English
Posted: Oct 1, 2026

Original job description

Are you highly organized, analytical, and passionate about improving operations? Do you enjoy working with data, solving problems, and collaborating with teams to keep things running smoothly? If so, we'd love to hear from you!

At Indigo, we're looking for a Parking Enforcement Administrator to support our national Enforcement team. In this role, you'll be responsible for reporting, analytics, and day-to-day operational support that helps keep our enforcement programs running efficiently across Canada.

The Enforcement Administrator position is responsible for providing reporting, analytics, and day-to-day operational services for the Enforcement department. Reporting to the Sr. Director of Enforcement, this role is a resource for the Enforcement team members to assist with data collection, compilation, processing, and analytics on a variety of platforms.

The Enforcement Administrator provides the necessary data for oversight of day-to-day notice production and disposition, as well as having direct responsibility for enacting the procedures associated with the collection cycle activities of Indigo, and functions as front-line support, coordinating with IT and vendors for technical requirements as needed.

What Would You Be Doing?

Run closely scheduled registered owner search requests in regions where we have search rights
Print and mail statements in regions where we have search rights on a similarly structured schedule
Run reports and compile data for Key Performance Indicator analysis
Provide initial analysis and trend assessments, looking for inconsistencies and irregularities to bring to the attention of the Enforcement Team
Tabulate data in Excel, Word, Acrobat, Visio, etc. as required for review and distribution
Document all search and statement events for finance, reporting and budgeting purposes
Provide files of new business and daily updates of events to our 3rd party collection agencies
Monitor and process payments and reversals reported by 3rd parties and branch locations
Other monthly, quarterly, or ad-hoc reporting and analysis of enforcement operations as situationally required by business operations partners, Guest Services, clients, or leadership
Participate in system testing, operational rollouts, and change management initiatives related to enforcement technology and procedures
Maintain vendor relationships and manage invoices and reconciliations
Other duties as may be assigned

Availability Needed

Flexibility to support operational needs across multiple regions and time zones
Availability to respond to urgent operational escalations outside regular business hours when required
Evening and weekend availability may be required based on urgent operational demands and project implementations

What Are We Looking For?

Proficiency with Microsoft Office Suite and operational reporting systems
Strong Excel and data presentation skills
Experience with enforcement technology platforms including LPR systems, mobile enforcement applications, handheld devices, and reporting tools
Excellent communication, organizational, and problem-solving abilities
Knowledge of parking enforcement operations and/or compliance standards and regional variances are considered an asset
Postsecondary education in Business Administration, Project Management, Business Analysis, Public Administration, or related field is considered an asset
Experience in parking enforcement, field operations, compliance operations, security operations, municipal enforcement, or related operational environments is considered an asset

What are the Working Conditions?

A hybrid of remote work is available, with in-office presence being required for some tasks
Regular interaction with the National Enforcement team and other internal departments, with situationally required interaction with select vendors and external stakeholders
Fast-paced operational environment requiring strong attention to detail, adaptability, and ability to pivot and re-prioritize on day-to-day activities

The composition of Indigo's workforce reflects a wide variety of ages, profiles and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has a right to equal treatment with respect to employment or discrimination, and accommodations are available upon request in the relationship to employment and materials.

We thank all applicants for their interest in this position. However, due to the high volume of applicants, we will only be contacting candidates selected for an interview.

#IPC1

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More about this job

Responsibilities

Provide reporting, data analysis, and operational support for Indigo’s national Enforcement team, including scheduled owner searches, statement processing, KPI reporting, and monitoring payments and reversals. Coordinate collection agency updates, document operational events, support enforcement technology rollouts, and manage vendor relationships, invoices, and reconciliations.

Requirements

The role calls for proficiency with Microsoft Office and operational reporting systems, strong Excel and data presentation skills, and familiarity with enforcement technology platforms. Excellent communication, organizational, and problem-solving abilities are expected; relevant education and experience in enforcement, compliance, or field operations are considered assets.

Skills

Microsoft Office
Excel
Data Analysis
Operational Reporting
Data Presentation
Trend Analysis
Problem-Solving
Communication
Organization
LPR Systems
Handheld Devices
System Testing
Change Management
Vendor Management

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Office Suite
Excel
Word
Acrobat
Visio
Operational Reporting Systems
LPR Systems
Handheld Devices
Data Collection
Data Processing
Data Analytics
KPI Analysis
Trend Assessment
Registered Owner Searches
Notice Production
Collection Cycle
Third-Party Collection Agencies
Payment Processing
Payment Reversals
System Testing
Operational Rollouts
Change Management
Vendor Relationships
Invoice Reconciliation
Parking Enforcement
Compliance Operations
Field Operations

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