Closed listing
Parking Manager
- Ottawa, ON, Canada
Starting salary at $52,000 · Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Pay
- Starting salary at $52,000
- Job type
- Full-time
- Closing date
- Experience
- Minimum of 2 year of customer service experience with experience being in a supervisor role.
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Indigo Park is looking for a Parking Manager in Ottawa. The supervisor will be responsible for coordinating and day-to-day managing all functions (staffing, equipment, and operations). The supervisor ensures the successful development, maintenance, and enhancement of client/customer relationships.
What Would You Be Doing?
Operations
We thank all applicants for their interest in this position. However, due to the high volume of applicants, we will only be contacting candidates selected for an interview.
#IPC1
What Would You Be Doing?
Operations
- Supervise the general operations of each location
- Maintain efficient daily operations at the site, ensuring that employees project the desired image of Indigo Park Canada Services.
- Lot Conditions (Surface, HVAC, Lighting, …
- Ensure proper vehicle circulation
- Verify on-site supplies are adequate (tickets, cashier reports…)
- Equipment (Pay & Display meters, POF, Gates, Exit Terminals…)
- Provide Employee Manual/ Operations Manual
- Perform lot audits (revenue and operational)
- Act immediately upon the instructions of the Area Manager regarding rate changes (order new decals or signage)
- Make suggestions to Area Manager on how to improve revenue at your location
- Train new staff as per lot manual with attention to valet procedures if applicable
- Maintain Employee File (current)
- Take certain disciplinary measures with field staff (with involvement by Area Manager)
- Replace field staff in case of illness or other
- Assist field staff during peak periods
- Communicate with Area Manager when there is a need to make a staffing change, or hire additional staff
- Provide uniforms
- Verify all employee time punches by using the ADP portal
- Ensure that all operational policies/procedures are being followed at your location
- Ensure that all money handling procedures are properly documented in Operations Manuals and are followed by cashiers and attendants
- Ensure that all cashiers/attendants and valets are properly stocked for inventory
- Assist Area Manager with client relations
- Assist Area Manager with field staff performance reviews
- Train new staff on-site
- Minimum of 2 year of customer service experience with experience being in a supervisor role.
- Clean driver's G license.
- Strong communication and interpersonal skills, both written and verbal
- Great Team Culture
- Numerous possibilities for career growth
- Inclusive environment
- Starting salary at $52,000
We thank all applicants for their interest in this position. However, due to the high volume of applicants, we will only be contacting candidates selected for an interview.
#IPC1
More about this job
Responsibilities
Manage the daily operations of parking locations, including staffing, equipment, lot conditions, vehicle circulation, audits, supplies, and adherence to operational procedures. Train and support staff, maintain employee records and timekeeping, assist with client relations, and recommend ways to improve revenue and service.
Requirements
Requires at least two years of customer service experience, including experience in a supervisory role, and a clean G-class driver's license. Strong written and verbal communication and interpersonal skills are required.
Skills
- Operations Management
- Staff Supervision
- Customer Service
- Staff Training
- Cash Handling
- Revenue Auditing
- Operational Auditing
- Inventory Management
- Scheduling and Timekeeping
- Performance Management
- Written Communication
- Verbal Communication
- Interpersonal Skills
- Driving
Benefits
- Career Growth Opportunities
- Inclusive Environment
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Customer Service & Support
- Administrative
Keywords
- Parking Operations
- Facilities Services
- Staffing
- Equipment Management
- Customer Service
- Client Relations
- Parking Lot Audits
- Revenue Audits
- Cash Handling
- Pay-and-Display Meters
- Gates
- Exit Terminals
- Valet Procedures
- Employee Records
- Disciplinary Measures
- Staff Scheduling
- Uniforms
- ADP Portal
- Timekeeping
- Inventory Management
- Operations Manuals
- Performance Reviews
- Rate Changes
- Signage
- Vehicle Circulation
- G-Class Driver's License